Brookstone Haven Of Star Assisted Living
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327 Freeman Street, Star, NC 27356
For more information about senior living options: (844) 490-3973
They were great. The place looked really nice. They had a great menu with many food options. The staff were good, nice, and very informative. The dining experience impressed guests. The facility has been a godsend to families. The residents appeared neat and seemed happy. The food is good.
The facility was understaffed on the day of the visit. Nobody from the facility followed up with the family after the tour. There was no monitor for the exit doors, making wandering easy for residents. The facility was poorly managed and had unprofessional staffing. Residents were mistreated and the administration seemed aware of the issues. The place reeked of urine and residents were poorly cared for. There were no basic supplies like tissue, towels, cleaning wipes, or trash bags available, and the urine odor persisted. Medtechs and CNAs sat outside smoking all day, neglecting residents.Brookstone Haven is best suited for independent seniors or those with light assistance needs who prize dining quality, a friendly staff ambiance, and a homey, social setting. When impeccably staffed and well?run, the community can offer pleasant meals, approachable caregivers, and a pleasant common?area atmosphere that makes daily life feel comfortable. It is not, however, a guaranteed safe harbor for residents who require constant supervision, high?acuity care, or rigorous safety controls. For families looking for strong, predictable oversight and fail?safe procedures, this is a place where a careful, hands?on evaluation matters most.
Families should explicitly consider alternatives if a loved one demands reliable staffing, strict safety protocols, and spotless, consistently maintained surroundings. Several reviews flag persistent staffing gaps and management concerns, including days with no one available to provide information or supervision, and reports of doors not being monitored for wandering. There are also persistent concerns about housekeeping, odor control, and responsive communication after incidents. For residents prone to wandering, behavior escalations, or requiring rapid, frequent assistance, Brookstone Haven may fall short of expectations. In short, it may not meet the needs of higher?acuity seniors or those needing stringent oversight.
On the plus side, the strongest boosters are the dining program and the evident warmth of some staff. Reviewers consistently describe a robust menu with a wide variety of options and substitutes, and they credit the dining experience with genuine care and attention. When staff members are present and engaged, residents appear neat, well?groomed, and reasonably content, and the facility's common spaces can feel welcoming. For families who value sociability, a pleasant dining routine, and a facility that looks attractive on a tour, these pros deliver meaningful quality of life gains that can alleviate some daily stress.
The principal cons, however, are hard to overlook and often outweigh the positives. Chronic understaffing and inconsistent coverage translate into long waits for assistance, especially around meals or in the dining room, and raise legitimate safety flags for wandering residents. Multiple accounts describe odor issues, inadequate supplies, and lapses in basic hygiene and housekeeping - for example, missing tissues, towels, or cleaning products, and rooms or bathrooms that feel neglected. Even more troubling are allegations of poor incident reporting, belongings going missing, and a perception that some administration is aware of problems but not sufficiently addressing them. In sum, care quality appears uneven and highly dependent on who is on duty.
Those who still weigh Brookstone Haven should measure the pros against the cons with concrete diligence. The favorable dining and the potential for warm interactions can meaningfully improve daily life when staffing is adequate. Yet the recurring reports of under?staffing, safety risks, and maintenance lapses create a real probability that needs will go unmet during a crisis or a wandering episode, with insufficient communication about problems. Families should not rely on an occasional good shift to justify ongoing risk; instead, demand transparent staffing plans, a clear incident?response protocol, and verifiable housekeeping practices before committing. Request specific metrics: staff-to-resident ratios at peak and off hours, a tour with the administrator, and access to a detailed incident log.
In practice, a disciplined evaluation approach yields clarity. Schedule multiple visits at different times, including mealtimes, to observe response times and door monitoring, and to verify that the dining program genuinely matches claims. Ask for recent reference calls from current residents' families about safety, communication, and responsiveness. Inspect room readiness, cleanliness, and odor control, and check that essential supplies are consistently stocked. Finally, map out a contingency plan: what happens when aid is slow, how staff handle wandering, and how family members will be notified about incidents promptly. If these conditions cannot be met or verified, the prudent choice is to pursue alternatives that deliver steadier safety, more consistent staffing, and reliable daily operations.
Overall, Brookstone Haven may serve as a viable option for families prioritizing meals and social warmth for a relatively independent senior, provided risk tolerance is high and thorough due diligence is completed. For loved ones requiring reliable supervision, swift incident reporting, and consistently clean, well?supplied care, alternatives will generally offer greater peace of mind. The decision hinges on balancing the appealing social and culinary environment against the clearest, most consistently reported safety and care performance gaps.
54 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookstone Haven Of Star Assisted Living in Star, NC is a vibrant and welcoming community that offers exceptional assisted living services to seniors. Our community features a range of amenities designed to enhance the residents' quality of life and provide convenience and comfort.
Our residents can enjoy the convenience of having a beauty salon on-site, ensuring they always look and feel their best. They can also relax in the comfort of their own fully furnished rooms, complete with private bathrooms and cable or satellite TV. For those who want to stay connected, we offer Wi-Fi/high-speed internet access throughout the community.
Keeping active and engaged is important for our residents' well-being, which is why we provide a variety of amenities such as a fitness room, gaming room, small library, and outdoor space. Our wellness center offers opportunities for physical activity and mental stimulation through fitness programs and resident-run activities. Additionally, planned day trips allow our residents to explore the local area.
We understand that maintaining proper nutrition is essential for overall health. That's why our dining services offer restaurant-style meals with special dietary restrictions taken care of. Our staff is trained to assist with diabetes diets, meal preparation and service, ensuring that each resident's specific needs are met.
The care services at Brookstone Haven Of Star Assisted Living are comprehensive and personalized. We have a 24-hour call system in place for any emergencies or assistance needed. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also have a mental wellness program in place to support the emotional well-being of our residents.
Transportation arrangement is available for non-medical purposes as well as for transportation to doctors' appointments. Move-in coordination is provided to ease the transition into our community.
At Brookstone Haven Of Star Assisted Living, we strive to create an environment where our residents can thrive while receiving the care they need. With a range of amenities and care services available, our residents can enjoy a fulfilling and enriching lifestyle in a warm and supportive community.
This part of Star, North Carolina, offers a variety of amenities and services that cater to seniors looking for a peaceful and convenient living environment. With several places of worship nearby, including Foster Street Wesleyan Church and Saint Peter the Rock, residents can practice their faith and participate in community events. The area also boasts a selection of restaurants such as McDonald's and America's Roadhouse for dining options, as well as cafes like Starbucks for socializing with friends. Access to healthcare is readily available with facilities like Asheboro Dermatology & Skin Surgery Center and Atrium Health Wake Forest Baptist | Primary Care within close proximity. Additionally, seniors can enjoy outdoor activities at Reservoir Park or easily fulfill their prescription needs at Walgreens pharmacy. Overall, this vibrant neighborhood provides a welcoming atmosphere for seniors looking to settle down in a supportive community.
Brookstone Haven Of Star Assisted Living offers Studio apartments.
Brookstone Haven Of Star Assisted Living is located at 327 Freeman Street, Star, NC 27356 in Moore County, North Carolina
Brookstone Haven Of Star Assisted Living on seniors.fyi includes 7 photos including images showing decor, landscaping, living room, interior, chandelier, windows, bedroom, garden, and more.
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Interior
Outdoors
Decor
Living Room
Bedroom
Landscaping
Porch
