Charter Senior Living of Annapolis

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  • Interior

    A cozy bedroom with stylish decor, featuring a bed with patterned bedding, a nightstand with a lamp, and a comfortable chair by the window.
  • Outdoors

    A picturesque view of a building surrounded by trees and a well-manicured lawn under a blue sky.
  • Decor

    A cozy dining room with neatly set tables and comfortable seating.
  • Living Room

    A cozy living room with a mix of classic decor and comfortable furnishings.
  • Building

    A peaceful residential building surrounded by a well-maintained lawn and trees under a partly cloudy sky.
  • Architecture

    A scenic view of a building surrounded by trees and green grass.
  • Bedroom

    A cozy bedroom featuring a neatly made bed, a patterned rug, and a bedside table with a lamp.
  • Trees

    A residential building with a green awning over the entrance, surrounded by trees and well-maintained landscaping.
  • Windows

    A view into a small bathroom with an open door, showcasing a toilet and decorative elements.
  • Dining

    A neatly arranged dining room with blue tablecloths and yellow dishes.
  • Landscaping

    A cozy backyard patio with a red umbrella and outdoor furniture on a sunny day.
  • Lighting

    A well-organized office reception area with a wooden desk and comfortable chairs, adorned with decorative items and warm lighting.
  • Garden

    A suburban house with a covered pathway and a garden area, featuring an American flag.
  • Entrance

    A welcoming entrance with open doors leading into a cozy interior.

Charter Senior Living of Annapolis

2717 Riva Rd, Annapolis, MD 21401

For more information about senior living options: (844) 490-3973

4.5 from 48 reviews
5 stars
37
4 stars
5
3 stars
3
2 stars
0
1 stars
3

Memory Care Skilled Nursing Facility

Pricing

Charter Senior Living of Annapolis offers competitive pricing for its residents, particularly when compared to the broader market in Anne Arundel County and the state of Maryland. For a semi-private room, the monthly cost at Charter is $6,500, significantly higher than the county average of $4,109 and the state average of $3,545. Studio accommodations at Charter further reflect this trend, priced at $8,650, which surpasses both the county's average of $5,303 and Maryland's average of $4,656. While these costs may appear elevated on the surface, they often correlate with enhanced amenities and personalized care options that can provide added value for those seeking a comfortable and supportive living environment for their senior years.

Room TypeCharter Senior Living of AnnapolisAnne Arundel CountyMaryland
Semi-Private$6,500$4,109$3,545
Studio$8,650$5,303$4,656

Overall Review

Pros

  • pro Charter Senior Living of Annapolis is highly regarded for its expertise in memory care, providing specialized support for residents with dementia and Alzheimer's.
  • pro The staff at Charter are described as friendly, compassionate, and knowledgeable, making the transition smoother for families.
  • pro Many families appreciate the engaging activities offered at Charter, which encourage resident participation and enhance their quality of life.
  • pro Residents often enjoy the meals provided by the facility, with some noting that the head chef is attentive to individual preferences.
  • pro Families feel reassured knowing that their loved ones are well cared for and safe in a dedicated memory care environment.
  • pro The facility fosters a supportive atmosphere through family involvement and effective communication from staff members.
  • pro Charter's leadership has been commended for their dedication and effectiveness in managing difficult admissions while maintaining a caring environment.

Cons

  • pro The facility is severely understaffed, leaving residents alone for hours at a time, especially after day shift leaves.
  • pro Residents are often not receiving the care expected and may be severely dehydrated.
  • pro There is a significant turnover of staff, which negatively impacts the quality of care provided.
  • pro Some staff members are not adequately trained in memory care.
  • pro The food quality is lacking, and meal preparation could be improved.
  • pro Management has frequently changed, leading to instability in leadership.
  • pro If residents do not cooperate with medications or have sleep issues, they are labeled as belligerent and sometimes sent for "psychiatric" assessments unnecessarily.
  • pro Concerns about safety were raised when medication was not administered to residents for extended periods.
  • pro A negative impression was left due to the presence of unclean facilities and improper waste management practices within common areas.

Review

The reviews for Charter Senior Living of Annapolis present a complex picture that combines genuine commendations with serious concerns about care quality and staffing issues. Many families have chosen this facility specifically because it specializes in memory care, catering exclusively to residents with dementia or other cognitive impairments. This niche focus reportedly allows the staff to develop a deeper understanding and expertise in handling the complexities associated with these conditions. For some families, like those who experienced challenges at other facilities, Charter has been a welcome refuge, as described by multiple reviewers who appreciated the staff's willingness to take on challenging cases and provide the specialized care that their loved ones require.

However, despite the positive aspects conveyed by several families surrounding staff compassion and knowledge, there are alarming complaints regarding staffing levels at Charter. Numerous reviewers highlighted severe understaffing issues, particularly during night shifts when residents might be left unattended for extended periods of time. These inadequacies have led to significant lapses in patient care; incidents were reported where medications were not administered on schedule, leading to distress for residents who required urgent medical attention. Such situations raise serious questions about the adequacy of training for existing staff and management's ability to address staffing shortages effectively.

Food quality and nutrition emerged as another recurring theme in reviews—while some praised the meals provided at Charter, others described them as unhealthy or insufficient in meeting dietary needs. The concern was not only about taste but also hydration levels among residents. Several families expressed anxiety regarding their loved ones’ nutritional intake, illustrating an area where improvements are critical if Charter is to maintain its standing as a quality memory care provider.

Families celebrated individual staff members for their dedication and friendliness—a sentiment echoed throughout many positive reviews where specific team members made notable impacts through kindness or competent handling of emotionally charged situations. Many family members recounted instances where staff went above and beyond during difficult transitions or crises—notably during moments when residents exhibited challenging behaviors due to their conditions. This warmth from staff fosters a familial atmosphere that many found comforting amidst uncertainty regarding their loved one's health.

Nonetheless, amidst praises reside serious operational concerns attributed primarily to management's apparent failure to address ongoing staffing problems appropriately. Several reviewers voiced frustrations over constant turnover rates among caregivers which contributes significantly to instability within resident care teams. The lack of consistency can hinder established relationships between residents and caregivers—an essential component of effective memory support services—thereby exacerbating feelings of confusion or anxiety among patients.

In stark contrast, Somerford Place received commendations for providing exceptional care compared to Charter, directing attention towards how vital a well-structured environment is for dementia patients. Many families indicated satisfaction with engagement activities designed for residents—elements they felt contributed positively towards overall well-being through social interaction versus isolation often noted elsewhere.

In conclusion, prospective residents considering Charter Senior Living of Annapolis must weigh both sides presented within these experiences: while there is evident expertise in caring for dementia patients alongside passionate personnel contributing positively towards comfort and community building—serious challenges related to consistent staffing levels should not be disregarded given potential implications on patient safety and care standards moving forward.

Features

Housing

  • 64 resident community capacity 64 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments

Types of Care

  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Private cleaning services Private cleaning services
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Security gate Security gate
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Companion care Companion care
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice care Hospice care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy
  • Psychiatric care Psychiatric care
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Brain fitness Brain fitness
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Games Games
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Stretching classes Stretching classes
  • Visiting chaplain or priest Visiting chaplain or priest

Description

Charter Senior Living of Annapolis is an assisted living community located in the charming city of Annapolis, MD. This community offers spacious 2-bedroom apartments for housing, providing residents with comfortable and private living spaces.

With a focus on providing skilled nursing facilities, Charter Senior Living of Annapolis ensures that residents receive the highest level of care and support. The community offers a wide range of care services including companion care, diabetic care, high acuity care, hospice care, incontinence care, medication management, personal care assistants, physical therapy, and psychiatric care.

Residents at Charter Senior Living of Annapolis can enjoy a variety of amenities designed to enhance their comfort and well-being. These amenities include air-conditioning, an on-site beautician for pampering services, cable or satellite TV for entertainment purposes, devotional services on-site for spiritual enrichment, a dining room where delicious meals are served, a garden offering scenic views and tranquility, ground floor units for easy accessibility, guest parking for visitors' convenience, and laundry services.

The community also provides indoor and outdoor common areas where residents can socialize and engage in various activities. There is a TV room for watching favorite shows or movies together and Wi-Fi/high-speed internet access to stay connected with loved ones digitally. For added security and peace of mind, there is a security gate in place.

At Charter Senior Living of Annapolis, dining is taken seriously with an emphasis on providing nutritious and delicious meals. A professional chef prepares meals that cater to individual dietary needs such as low/no sodium options, organic choices, special dietary restrictions like vegan or vegetarian preferences. With restaurant-style dining or room service available to residents' preference.

To ensure an engaging lifestyle for its residents, the community organizes various activities including arts and crafts sessions to nurture creativity; brain fitness exercises to keep minds sharp; day trips and outings to explore the local area; games for friendly competitions; karaoke nights for entertainment; live dance or theater performances, and musical performances to enjoy cultural experiences. There are also religious services available on-site, with options for Catholic, Protestant, and other religious services provided by a visiting chaplain or priest.

Charter Senior Living of Annapolis is conveniently located with nearby amenities such as parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to healthcare facilities, entertainment options, and spiritual support.

Overall, Charter Senior Living of Annapolis is a vibrant and caring community that provides exceptional care services along with a range of amenities and activities to promote the well-being and happiness of its residents.

Videos

Nearby Places of Interest

This area of Annapolis, Maryland offers a variety of amenities and services that may be appealing to seniors looking for a convenient and bustling community. Within close proximity, there are numerous dining options ranging from casual eateries like Chick-Fil-A to more upscale establishments like Maggiano's. Additionally, there are several pharmacies and healthcare providers in the area, including Capital Dermatology and Anne Arundel Medical Center. For leisure activities, residents can enjoy movies at Bow Tie Annapolis Mall 11 or spend time outdoors at Quiet Waters Park. The presence of places of worship such as St Mary's Church and Naval Academy Chapel adds to the spiritual aspect of the community. Overall, this part of Annapolis offers a mix of conveniences and opportunities for recreation that may appeal to seniors considering senior living options.

Restaurants

  • Ingrano Bistro Bakery (0.6 miles)
  • Julep (1.4 miles)
  • Gordon Biersch Brewery Restaurant (1.5 miles)
  • Double T Diner (1.7 miles)
  • Chick-Fil-A (1.7 miles)
  • Maggiano's (1.7 miles)
  • Summerwood (1.8 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Giant Pharmacy (1.9 miles)
  • Walgreens (2.1 miles)
  • CVS Main Store (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • Safeway Pharmacy (2.9 miles)

Physicians

  • Capital Dermatology (0.7 miles)
  • Passport Health (1 miles)
  • Promd Health (1.1 miles)
  • Richard Bernstein, MD (1.2 miles)
  • Chesapeake Medical Imaging (1.3 miles)
  • Annapolis LASIK & PRK Laser Eye Surgery - LasikPlus (1.3 miles)
  • WellAve Dermatology Annapolis, MD (1.3 miles)

Hospitals

  • Luminis Health Community Clinic Arundel Lodge (1 miles)
  • Anne Arundel Medical Center (2.1 miles)

Theaters

  • Bow Tie Annapolis Mall 11 (1.6 miles)

Parks

  • Quiet Waters Park (4 miles)

Places of Worship

  • St Mary's Church (4.1 miles)
  • Naval Academy Chapel (4.3 miles)
  • St Elizabeth Ann Seton Church (6.5 miles)
  • St John the Evangelist Church (7.1 miles)

Cafes

  • Big Bean (7.1 miles)

Frequently Asked Questions

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