Options for Senior America Annapolis

Pros

• Vida is awesome; she is caring, friendly, and highly knowledgeable.
• They highly recommend Options for Senior America Annapolis.
• The caregiver is great, offering flexible and scalable solutions that bring calm.
• Options' team provides essential assistance that gives clients peace of mind.
• The caregivers are consistently reliable and well-liked by clients.
• They are flexible with hours and will reassign a different caretaker if needed.
• The office staff are very effective and work hard to accommodate staffing needs.
• The caregivers are professional and personable, making for great companions.
• The care coordinator and community relations manager provide outstanding customer service.
• The overall experience with Options is excellent.

Cons

• They described the service as horrible.
• They reported no service for three of four weeks and were billed for hours with no service provided.
• They would not recommend the agency.
• They said doing care on one's own was very hard because they didn't know whom to trust, having trusted the wrong people.
• They noted that at times a caregiver was only a fill-in and not a permanent arrangement.

Review

Options for Senior America Annapolis is best suited for families that want aging in place supported by a steady, hands?on operator who can deliver flexible in?home care with a strong emphasis on continuity and crisis planning. The model leans heavily on a single point of contact who coordinates a scalable team of caregivers, including reliable live?in support when needed. For seniors who value staying in their own home but require daily assistance, safety oversight, and rapid responsiveness to changing conditions, this agency provides a practical, well?connected foundation built on decades of experience. The leadership's approachable, hands?on style translates into concrete resources - care coordinators, a dedicated branch team, and a process designed to adapt as care needs evolve.

Those who might want to consider alternatives include families seeking a purely facility?based environment with institutional programming, or households aiming for small, infrequent visits rather than continuous in?home care. The live?in model, while powerful, comes with cost implications that aren't ideal for every budget. For clients with very limited needs - only a few hours per week - or for those who prefer a schedule that never changes, other agencies or non?agency options may deliver a better fit. Similarly, if risk management hinges on strictly medical non?stop supervision or on specialized clinical staffing, a higher?level skilled nursing arrangement or a dedicated memory care facility could be more appropriate.

The strongest pros of Options for Senior America Annapolis revolve around reliability, accessibility, and a high touch service culture. Caregivers are described as professional, personable, and capable, with families repeatedly noting dependable replacements when a regular caregiver cannot arrive. The standout advantage is the continuity and predictability of service: a single care coordinator or community relations contact remains involved, and scheduling is flexible and responsive to changes. The leadership team's long tenure - over 30 years in business and ongoing personal engagement - bolsters trust and provides a concrete sense of accountability, which helps families sleep easier when crises arise and plans must shift quickly.

Operational strength further compounds the appeal. Meetings with branch managers and owners demonstrate genuine commitment and a willingness to invest time to understand a family's unique situation. Families report that staff turnover is minimal for an agency of this size and that the overall service is consistently excellent. The responsiveness of the coordinators, the willingness to visit a senior's home to assess needs, and the capacity to tailor a plan around both daily routines and emergent demands all translate into measurable peace of mind. Those who have experienced other providers repeatedly note that Options stands out for the level of care coordination and the hands?on support from senior leadership.

Cost and practicalities remain a reality to reckon with. The live?in model is described by some as expensive, especially when compared with hourly, shorter?term care solutions. However, the robust availability of 24/7 live?in support, the ease of getting a new caregiver when a match isn't ideal, and the assurance of a comprehensive care plan can quickly offset price concerns for families prioritizing reliability and continuity. Potential drawbacks to monitor include billing clarity and occasional scheduling gaps - issues that a proactive care coordinator or careful contract review can mitigate. A lone negative review highlights what can happen when expectations and service delivery diverge; such instances underscore the importance of clear written arrangements and ongoing check?ins.

Bottom line: for families prioritizing in?home stability, responsive coordination, and a personal touch from leaders who are visibly invested in every client, Options for Senior America Annapolis is a compelling choice. It suits those who want a flexible, scalable care solution that can ramp up to 24/7 support while maintaining the comfort and familiarity of home. To proceed with confidence, begin with a candid intake that outlines exact hours, live?in expectations, and emergency planning, request references, and insist on an in?person meeting with the care coordinator and at least one caregiver candidate. Clarify the replacement policy, billing terms, and who is responsible for crisis decisions. When aligned, this agency delivers a pragmatic, experienced path to aging in place without surrendering control to impersonal systems.

Pharmacies

• CVS Pharmacy (1.8 miles)
• Giant Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)
• Safeway Pharmacy (3.4 miles)
• Safeway Food & Drug (3.4 miles)
• CVS Main Store (3.7 miles)

Restaurants

• Ingrano Bistro Bakery (1.8 miles)
• Maggiano's (2.5 miles)
• Gordon Biersch Brewery Restaurant (2.6 miles)
• Julep (2.6 miles)
• The Cheesecake Factory (2.6 miles)
• Five Guys Burgers & Fries (2.8 miles)
• Double T Diner (2.8 miles)

Physicians

• Capital Dermatology (1.8 miles)
• Promd Health (1.8 miles)
• Richard Bernstein, MD (2 miles)
• Passport Health (2.1 miles)
• Annapolis LASIK & PRK Laser Eye Surgery - LasikPlus (2.1 miles)
• Chesapeake Medical Imaging (2.1 miles)
• WellAve Dermatology Annapolis, MD (2.2 miles)

Hospitals

• Luminis Health Community Clinic Arundel Lodge (2.4 miles)
• Anne Arundel Medical Center (3.1 miles)

Theaters

• Bow Tie Annapolis Mall 11 (2.5 miles)
• Regal Waugh Chapel & IMAX (6.7 miles)

Places of Worship

• St Elizabeth Ann Seton Church (5.1 miles)
• St Mary's Church (5.4 miles)
• Naval Academy Chapel (5.5 miles)

Parks

• Quiet Waters Park (5.3 miles)

Cafes

• Panera Bread (6.5 miles)
• Chesapeake Bay Roasting Company (6.7 miles)