2574-A South Haven Road, Annapolis, MD 21401
For more information about senior living options: (844) 490-3973
Lacasa I in Annapolis is best suited for families seeking a memory-care option that feels like a warm, intimate home rather than a clinical campus. This community tends to reward residents with genuine warmth, personal attention, and relationships built with the owners and direct care staff. It works well for families who prioritize emotional well-being, daily human connection, and a setting that feels less institutional and more like being cared for by a large, caring extended family. Those who want predictable, highly structured programming, aggressive safety protocols, or robust, regimented supervision may want alternatives to avoid feeling the environment is too relaxed or undersupervised.
The strongest positives here revolve around heart-backed care, a homey atmosphere, and relationships that new families often report as transformative. Critics repeatedly point to a staff group that makes residents feel seen, safe, and valued, with stories of residents experiencing improved alertness and contentment after moving in. Several accounts highlight a sense of belonging and belongingness - caregivers who know residents' histories, preferences, and routines, and an owner who remains personally invested in resident welfare. When families connect with Robin, Meredith, and the team, they describe a level of dedication that can make the difference between a difficult transition and a meaningful, peaceful chapter for a loved one.
Yet there are clear and serious concerns that cannot be ignored. Multiple reviews describe episodes of neglect or minimal supervision, with residents left in front of televisions or not engaged in meaningful activity. One distressing incident involved a memory-care resident seen wandering near a busy road, followed by a delayed or dismissive response from staff, before management intervened. These lapses raise real questions about oversight, consistent staffing, and the facility's ability to prevent wandering or ensure immediate safety. Taken together, the negative experiences underscore that the intimate, homey vibe can coexist with gaps in supervision and programmatic engagement.
Those pros and cons do not cancel each other out; they simply shift the calculation depending on what a family can tolerate and demand. The emotional warmth and strong, relationship-focused care can offset many normal care-friction issues for residents who require companionship and a gentle pace. However, the weight of safety and supervision concerns can erode confidence for families whose loved one requires constant vigilance, proactive wandering prevention, and consistently active engagement. When management steps in promptly and acts with transparency, the positives rise in importance, yet that responsiveness must be reliable, not episodic, to change the overall calculus.
For families weighing Lacasa I, a practical due-diligence plan is essential. Visit at different times and days to observe staff-resident interactions beyond peak hours, and ask direct questions about staff-to-resident ratios in the memory-care unit. Meet with the owner and the primary caregiving team to hear how crises are handled, what incident reporting looks like, and how wandering or agitation is managed on a daily basis. Request a sample weekly activity calendar to see if residents with memory impairment are offered meaningful engagement beyond passive TV time. Speak with current residents and multiple families to gauge consistency in care and whether concerns are addressed promptly. Confirm there is a clear plan for safety, supervision, and reallocation of resources if a resident's needs escalate.
The bottom line: Lacasa I can be an excellent fit for families seeking a warm, home-like setting where residents form real bonds with caregivers and feel treated as family. Those same families should be prepared to advocate actively for ongoing safety, structured engagement, and consistent supervision. If dependable oversight, predictable programming, and rigorous safety measures are non-negotiable, exploring alternatives with stronger clinical protocols and staffing discipline is wise. Conversely, for households prioritizing tenderness, personal connection, and a sense of belonging - even with some safety caveats - the Lacasa I environment can deliver meaningful quality-of-life gains and deep, enduring care.
Lacasa I in Annapolis, MD is a premier assisted living community that offers exceptional amenities and care services to its residents. The community provides a comfortable and welcoming atmosphere for seniors seeking assistance with daily living activities while maintaining their independence.
The spacious dining room allows residents to enjoy delicious meals prepared by our professional culinary team. Additionally, the community is fully furnished, ensuring that residents feel at home from the moment they move in. Outdoor spaces, such as a beautiful garden, provide opportunities for relaxation and tranquility.
Our dedicated housekeeping services ensure that residents have a clean and tidy living environment at all times. Move-in coordination is also available to assist with the transition process and make it as seamless as possible.
For connectivity needs, telephone and Wi-Fi/high-speed internet are provided to keep residents connected to loved ones and the wider world.
Care services are tailored to meet each resident's individual needs. Assistance with activities of daily living, including bathing, dressing, and transfers, are provided by our compassionate staff. We also offer coordination with health care providers, medication management, specialized diabetes diets, meal preparation and service, and special dietary restrictions.
Transportation arrangement for medical appointments is available to ensure that residents can access the healthcare they need conveniently. In addition to medical transportation services, transportation for other errands or recreational purposes can be arranged.
Lacasa I encourages an active lifestyle through scheduled daily activities designed to engage residents physically, mentally, and socially. This includes opportunities for socialization with fellow residents during group outings or within the community itself.
The community benefits from its convenient location in Annapolis. With numerous pharmacies nearby, accessing prescriptions and medications is hassle-free. There are also several physicians located within close proximity for easy access to quality healthcare services. For entertainment options outside of the community, there are restaurants available offering diverse culinary experiences along with theaters for those who enjoy cultural events or live performances.
In case of emergencies or specialized medical needs, two hospitals are in the vicinity to provide prompt and efficient healthcare services.
At Lacasa I in Annapolis, MD, residents can expect a comfortable and supportive assisted living community that prioritizes their well-being and provides the necessary care and amenities to enhance their quality of life.
Lacasa I is located at 2574-A South Haven Road, Annapolis, MD 21401 in Anne Arundel County, Maryland
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