South River Healthcare Center in Edgewater, MD
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Information last verified:
144 Washington Road, Edgewater, MD 21037
For more information about senior living options: (844) 490-3973
The staff at South River Healthcare Center is tremendous from the moment of arrival through discharge. The care their grandmother received was phenomenal, described as the best facility ever. The physical therapy team goes above and beyond to motivate patients and help them regain independence. The admissions and front-desk staff are amazing to work with, providing friendly, helpful service. The facility is clean, well-lit, and welcoming, with staff who are consistently courteous. Staff treat residents like family, showing genuine kindness and compassion. Families feel blessed that their loved ones receive first-class healthcare and compassionate care. The transportation team is reliable and helps residents get to appointments efficiently.
The facility is dirty, dark, and unsanitary, with bathrooms that are filthy and rooms that feel outdated. The staff are described as rude, uncaring, and non-attentive to residents’ needs. There are endless wait times, including long delays to take residents to the bathroom. Medications are mishandled or not administered promptly, sometimes requiring hospital visits. Discharge planning and communication are terrible, leading to unsafe or poorly coordinated discharges. A gnat infestation is reported as terrible. Residents are left sitting in their own urine for extended periods due to staffing shortages. Beds and rooms are uncomfortable and outdated, with broken or unreliable equipment. The food service is deplorable, often cold, stale, and not varied or meeting dietary needs. Personal belongings are reported as stolen or mishandled. Many reviews strongly advise against sending loved ones there. Management is accused of lies, neglect, and prioritizing money over patient care.South River Healthcare Center in Edgewater is best suited for families prioritizing rehabilitation outcomes where a vigorous physical therapy program can make the difference, and for residents whose families are able to stay engaged and advocate on a daily basis. When a patient arrives with mobility goals or a need to rebuild function after a hospital stay, this community can deliver notable gains through its therapy staff and the organized admissions process. The facility often earns praise from families who feel welcomed by front-desk teams and trust the point people who coordinate care, schedules, and transitions. In short, the strongest case for South River rests on active involvement from relatives and on a therapy-first approach that can drive meaningful progress during short-term stays.
The rehabilitation track is where South River often shines in the eyes of families who witnessed tangible movement and regained independence. Several reviews highlight exceptional physical therapy teams that motivate patients, push toward measurable improvements, and help set realistic goals for discharge. When the therapy schedule is consistent and the therapists are engaged, patients emerge with enhanced mobility and a clearer sense of autonomy. Complementing the PT, staff at the front of the house, admissions, reception, and social work, are repeatedly described as responsive and cooperative, capable of guiding families through complex care decisions and coordinating services. The environment can feel more personalized than a barebones hospital corridor, with some reviewers noting rooms and common areas that feel welcoming rather than sterile. For those who can leverage these strengths, progress can be meaningful and rapid enough to support timely discharge planning.
Yet the strengths are unevenly matched by a troubling breadth of persistent concerns. Across many reviews, the daily reality can fall short of expectations: reports of dirty rooms, odors, and outdated furnishings coexist with claims of lax cleanliness and unsanitary conditions. Several families recount delays in essential tasks, bathroom assistance, medication administration, and timely transfers to treatment areas, creating risky situations, especially for residents with mobility or urinary issues. Accusations of disrespectful or disengaged aides and inconsistent communication with families recur, undermining trust even when therapy staff are praised. The most alarming threads describe unsafe discharges, missed appointments, and instances where basic dignity and privacy appear compromised, casting a long shadow over otherwise hopeful rehab outcomes.
Balancing the positive therapy gains against the negative day-to-day experiences yields a mixed, high-stakes picture. When PT is consistently strong and the admissions team is proactive, South River can deliver notable short-term rehabilitation that restores independence and shortens the path to home. However, these gains can be erased if care delivery deteriorates on evenings, weekends, or through slower responses to essential needs. The most effective use of this facility occurs when families are present and engaged, monitoring care plans, confirming medication routines, and ensuring discharge criteria align with real-world capabilities. Without that level of involvement, residents may experience a gap between what is promised, especially around mobility and daily living skills, and what is delivered in ordinary shifts.
Administrative complexity and the financial side of care surface repeatedly in the feedback. There are stories about discharge planning that misses the mark, transport arrangements that fall through, and billing or deposit disputes that linger far longer than expected. In some reviews, communication gaps with social workers or administrators left families feeling uninformed during critical transitions, and there are echoes of past billing frustrations that temper trust. Even when care is otherwise solid, these operational missteps can compound stress during a vulnerable time, turning an uncertain rehab journey into one defined by repeated follow-ups and escalations. Any family considering South River should insist on clear, written discharge timelines, verified transportation plans, and a single point of contact for billing and care coordination to avoid slipping into reactive crisis management.
The bottom-line recommendation is practical and targeted. South River can be a solid choice for short-term rehab when the patient has clear mobility goals, a dependable PT team, and a family willing to participate actively in oversight and planning. Prospective residents should expect a therapy-forward environment with supportive admissions staff and a capacity for personalized attention in the right moments. At the same time, serious red flags repeatedly surface around cleanliness, consistent day-to-day care, and discharge reliability. Those who cannot commit to regular visits, or who require highly consistent staffing and flawless operational execution, may want to explore alternatives with stronger track records for hygiene, communication, and post-acute discharge planning. In choosing South River, the decision hinges on balancing the hoped-for rehabilitation gains against the real-world need for vigilant family involvement and a close watch on everyday care and logistics.
111 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South River Healthcare Center in Edgewater, MD is a premier assisted living community that provides exceptional care services and a range of amenities to enhance the overall well-being and comfort of its residents. Nestled in a serene location, this community offers a tranquil environment with access to various nearby facilities.
Residents at South River Healthcare Center can enjoy luxurious amenities such as a beauty salon, fully furnished accommodations, cable or satellite TV, and access to a computer center with Wi-Fi/high-speed internet. For socializing and leisure activities, there is a gaming room, small library, and outdoor spaces including a garden. The dining experience is exquisite with restaurant-style meals served in the elegant dining room where special dietary restrictions can be accommodated.
The care services provided at this community are top-notch. With 24-hour call system and supervision, residents can feel confident knowing that assistance is always readily available. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Additionally, personalized meal preparation and service are provided to cater to dietary needs.
To promote mental wellness and engagement, South River Healthcare Center offers a comprehensive mental wellness program along with scheduled daily activities and resident-run activities. Residents can also participate in fitness programs for physical well-being or enjoy planned day trips for recreational purposes. Concierge services are available to cater to individual preferences and needs.
Furthermore, this community has strong connections with local pharmacies, physicians' offices, hospitals, places of worship, theaters, and parks which ensure easy accessibility for residents' medical needs as well as opportunities for entertainment outside of the community.
At South River Healthcare Center in Edgewater, MD, residents receive exceptional care services combined with an array of amenities that promote an enjoyable lifestyle while ensuring their safety and well-being.
Located in Edgewater, Maryland, this area offers a variety of dining options including Five Guys Burgers & Fries and Chick-Fil-A within close proximity. There are also several pharmacies nearby such as CVS Pharmacy and Walgreens for convenient healthcare needs. For medical care, South River Family Practice and South River Pediatrics are easily accessible. The neighborhood is also home to Luminis Health Community Clinic Arundel Lodge for any urgent medical needs. With parks like Quiet Waters Park just a short drive away, residents can enjoy the outdoors and stay active. Additionally, there are places of worship like St Mary's Church and Naval Academy Chapel for spiritual fulfillment. Overall, this area provides a mix of amenities and services that would make it a comfortable and convenient choice for senior living in Edgewater.
South River Healthcare Center is located at 144 Washington Road, Edgewater, MD 21037 in Anne Arundel County, Maryland
South River Healthcare Center on seniors.fyi includes 7 photos including images showing interior, lighting, healthcare, decor, exercise equipment, dining, bedroom, plant, and more.
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Interior
Decor
Bedroom
Lighting
Lobby
Exercise Equipment
Healthcare
