Baker AFCH
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1750 Flores Court, Orlando, FL 32811
For more information about senior living options: (844) 490-3973
Baker AFCH offers a compelling value for individuals seeking assisted living accommodations, with monthly costs significantly lower than both Orange County and the broader state of Florida. For instance, their semi-private rooms are priced at $1,500, compared to $3,041 in Orange County and $3,009 across Florida. Private rooms at Baker AFCH are available for $1,950, which again stands in stark contrast to the higher rates of $3,441 in Orange County and $3,699 statewide. Additionally, their one-bedroom options at $2,100 remain competitive against the higher averages of $3,903 in Orange County and $3,864 throughout Florida. This pricing strategy not only makes Baker AFCH an attractive option for residents but also emphasizes their commitment to providing quality care without compromising affordability.
| Floor plans | Baker AFCH | Orange County | Florida |
|---|---|---|---|
| Semi-Private | $1,500 | $3,041 | $3,009 |
| Private | $1,950 | $3,441 | $3,699 |
| 1 Bedroom | $2,100 | $3,903 | $3,864 |
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The voice of customers about this company paints a landscape of mixed experiences, where strengths and shortcomings collide in a way that makes it hard to draw a single conclusion. On one hand, several reviewers point to a culture of dependable individuals who show up with a can-do attitude and a sense of professionalism that seems genuinely appreciated by those who interact with them. They describe a team whose members range from warehouse staff to front-desk personnel as capable and responsive, with a recurring note that certain people rise above everyday challenges to deliver solid service. In particular, there are frequent mentions of employees who left a positive impression - people who delivered, installed, or facilitated parts with courtesy and efficiency.
The most consistently praised figure is a delivery technician named David R, who is remembered as one of the most professional and nicest people customers have encountered. According to multiple accounts, he delivered an AC unit to a home and went above and beyond the basic duties of the job. This level of service stands in contrast to other experiences and shows what can be achieved when the right touch is applied to a critical moment in a customer's project. In the same vein, other reviewers highlight the reliability and responsiveness of the warehouse team and the front desk, noting that communication and support from these corners of the operation are not only present but dependable. Words like "great group," "great customer service," and "on point" recur, underscoring a core group of staff who consistently perform well.
Yet beneath these moments of competence lies a countercurrent of dissatisfaction directed at management and some frontline interactions. A recurring thread centers on perceived leadership gaps: a new manager who is described as rarely being present at the shop, leaving colleagues and customers without steady leadership. Adding to the negative sentiment is the impression that an area manager, possibly Amanda, maintains a management style that some perceive as harsh or unkind toward staff. One reviewer explicitly notes that the way Amanda talks to employees is "horrendous," framing a narrative in which communication tone matters as much as competence on the storefront floor. This perception of management style seems to color overall experiences, making good service from individual teammates feel inconsistent if leadership is perceived as disengaged or abrasive.
Delivery and operational speed also emerge as points of tension. Several comments warn against slow service or overly protracted processes, with phrases like "do not come to where they take all day lowering the merchandise" indicating frustration with how long tasks take, including loading and unloading. The concern isn't merely about speed for its own sake, but about the downstream effects on customers - delays that ripple into installation timelines, appointment scheduling, and revenue. In one of the more explicit logistical frustrations, reviewers mention truckers who "prepare their stay will be long," painting a picture of inefficient coordination between different branches and the physical handling of goods. Taken together, these notes suggest that even when staff are well-intentioned, bottlenecks in process or misalignment between branch operations can erode the customer experience.
The tone grows more complicated with stories of warranty and order mishaps, where even a blooded customer relationship seems to hinge on careful coordination and accurate fulfillment. A detailed account describes a coil warranty experience that went awry: after a warranty exchange, a coil was found to be incorrect, and the process devolved into miscommunication and delays. The narrative describes calling Melbourne, Florida, only to realize that the coil was indeed there but that a hold and cross-location coordination happened behind the scenes. The situation escalates into accusations of negligence - "Florida Cooling negligence on processing a warranty coil and ordering the correct item," with an invoice reference (U553557) cited as part of the dispute. The frustration isn't just about the wrong part; it's about the feeling that the wrong orders and miscommunications are systemic rather than isolated errors. Even when another location appears to have the right item, the customer is left navigating complicated logistics instead of receiving timely, accurate service.
Other reviews pull in opinions that border on admonishment, warning potential customers away and even criticizing how the company handles business with homeowners. One post bluntly states, "Do not sell to homeowners. what a waste!" This line captures a sentiment that some customers feel the business may not be optimized for their typical client base, or that policies and sales approaches are misaligned with homeowner needs. A separate, more personal pushback comes in the form of a negative encounter with a representative named Dennis, described as unable to quote a price and then hanging up on the caller. The combination of an unhelpful price quote and abrupt exit from the conversation fuels a perception of poor customer care, reinforcing a view that personnel can sometimes derail even ordinary inquiries.
There are moments when the community rallies around certain staff as a corrective counterweight to the negative notes. The persistence of friendly faces like Heather in the warehouse and others who respond quickly to inquiries earns nods of appreciation. When combined with positive lines such as "Great group" and "Great price," these comments sketch a more nuanced portrait: the company houses a blend of capable, customer-focused individuals who can deliver excellent experience when supported by competent leadership and streamlined processes. It's a reminder that the quality of service is not a static attribute of a company but a tapestry woven from people, procedures, and communication channels that must align to meet customer expectations.
Taken together, the collection of feedback reveals a service ecosystem with clear strengths and equally clear fault lines. The presence of reliable, personable staff who excel in delivery and coordination is a significant asset and a backbone of any positive customer experience. However, perceptions of weak leadership presence, inconsistent communication, slow operations, and warranty mismanagement create a troubling countercurrent that undermines trust and satisfaction for many customers. The recurring calls for better management oversight, improved inter-branch coordination, and more careful handling of warranty orders suggest where the company could focus improvements. If the leadership can bridge the gap between front-line excellence and back-end execution, the overall sentiment could tilt toward the consistently positive, rather than the occasionally frustrating, experiences that presently shape this customer landscape.
Baker AFCH in Orlando, FL is a warm and welcoming assisted living community that offers exceptional care and amenities for seniors. With a focus on day program and memory care, our compassionate staff is dedicated to providing personalized care for each resident.
Our community boasts various amenities to ensure the comfort and well-being of our residents. We have activities available on-site, allowing residents to engage in fun and stimulating experiences without leaving the premises. Our indoor and outdoor common areas provide spaces for socializing or enjoying some peaceful time alone. Residents can also take advantage of our luxurious bath tubs for relaxation.
While we offer excellent care within our community, we understand the importance of spiritual nourishment as well. Devotional services are available off-site for those seeking religious fulfillment.
At Baker AFCH, our caregivers are trained to provide specialized care services such as diabetic care, high acuity care, incontinence care, and medication management. This ensures that residents with specific health needs receive the attention they require.
In terms of dining options, we provide nutritious meals that cater to individual dietary preferences including vegetarian options. Our goal is to make sure every resident enjoys their meals while maintaining a healthy lifestyle.
We believe in promoting an active lifestyle for our residents by offering a variety of engaging activities on-site. Additionally, devotional activities are organized off-site for those looking to explore their spiritual side.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options and hospitals; Baker AFCH ensures that residents have easy access to all their essential needs outside the community.
Come and experience the exceptional care, comfortable living spaces, and vibrant community at Baker AFCH in Orlando, FL.
This part of Orlando, Florida is a vibrant and convenient area with easy access to essential amenities such as pharmacies, cafes, restaurants, physicians, hospitals, transportation options, parks, and theaters. The proximity to multiple pharmacies like Walgreens and CVS Pharmacy ensures convenient access to medications and healthcare needs. There are also a variety of dining options ranging from fast food chains like McDonald's to more upscale restaurants like Brio Italian Grille and The Cheesecake Factory. Additionally, there are reputable healthcare facilities nearby including Orlando Health Heart Institute and Florida Hospital- South Campus. For entertainment and leisure activities, residents can visit Lake Eola Park for outdoor recreation or catch a movie at Regal Pointe Orlando or Regal Winter Park Village & RPX theaters. Overall, this neighborhood offers a mix of convenience, healthcare services, dining choices, and recreational opportunities that may appeal to seniors looking for a dynamic community to call home.
Baker AFCH offers a compelling value for individuals seeking assisted living accommodations, with monthly costs significantly lower than both Orange County and the broader state of Florida. For instance, their semi-private rooms are priced at $1,500, compared to $3,041 in Orange County and $3,009 across Florida. Private rooms at Baker AFCH are available for $1,950, which again stands in stark contrast to the higher rates of $3,441 in Orange County and $3,699 statewide. Additionally, their one-bedroom options at $2,100 remain competitive against the higher averages of $3,903 in Orange County and $3,864 throughout Florida. This pricing strategy not only makes Baker AFCH an attractive option for residents but also emphasizes their commitment to providing quality care without compromising affordability.
Baker AFCH is located at 1750 Flores Court, Orlando, FL 32811 in Orange County, Florida
Baker AFCH's medication management is crucial for residents with dementia or Alzheimer's disease, as these individuals often struggle with memory and cognitive function, making it difficult for them to remember their medication schedules or dosages. By providing structured medication oversight, caregivers ensure that residents receive the correct medications at the appropriate times, which helps maintain their overall health and manage symptoms effectively. Additionally, incontinence care is an essential feature that addresses the dignity and comfort of residents who may experience challenges with bladder or bowel control due to cognitive decline. This compassionate approach not only alleviates physical discomfort but also helps reduce anxiety and promotes a sense of security among residents, allowing them to focus on their daily activities in a supportive environment. Together, these services play a vital role in enhancing the quality of life for individuals facing the complexities of memory impairments.
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