Courtyards Of Orlando Care Center

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Courtyards Of Orlando Care Center

Courtyards Of Orlando Care Center

1900 Mercy Drive, Orlando, FL 32808

For more information about senior living options: (844) 490-3973

2.7 from 11 reviews
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Skilled Nursing Facility

Overall Review of Courtyards Of Orlando Care Center

Pros

  • pro The residents enjoy the entertainment and participate in daily activities at the facility.
  • pro A family member appreciates the friendly and caring staff who treat their loved one with dignity and respect.
  • pro The facility provides a warm atmosphere where patients feel at home, according to some reviews.
  • pro The admissions director is noted for being very helpful in facilitating communication and addressing concerns.
  • pro One reviewer mentions that their loved one seems happy and well-cared-for, with staff promptly informing families about any issues.
  • pro The meals are described as good, with no complaints from residents regarding food quality.
  • pro Some patients benefit from sharing rooms, allowing for companionship and social interaction.

Cons

  • pro The facility is described as dirty and filled with roaches, indicating a lack of proper hygiene and cleanliness.
  • pro Multiple reviewers report poor staff communication and inadequate customer service, with staff members hanging up on family members when they seek assistance.
  • pro Several patients are noted to be left in soiled conditions for extended periods, contributing to unpleasant odors in the rooms.
  • pro There are claims of high turnover rates among nursing staff, which may affect the quality of care provided to residents.
  • pro Patients reportedly feel neglected and unattended, with some families expressing concerns about their loved ones’ overall well-being.
  • pro The shared bathroom situation is criticized as inadequate, especially in light of health concerns during the COVID-19 pandemic.
  • pro Families express frustration over a lack of transparency regarding patient care plans and billing practices, feeling that information is being withheld from them.
  • pro A recurring complaint highlights the inconsistency in care provided by Certified Nursing Assistants (CNAs), with accusations of finger-pointing rather than accountability.

Review

The experiences shared by families and patients at various nursing facilities reveal a stark contrast in care quality, cleanliness, and overall environment within these establishments. One review paints a grim picture of an unnamed facility, describing it as a "bad dirty place" infested with roaches, where patients are often left neglected. The reviewer recounted their brother's stay during which they found him immobile and overwhelmed by the conditions surrounding him. They received troubling news just one day prior to their brother's insurance ceasing payments for his stay, forcing them to bring him home after only five days—their tragic conclusion being that he passed shortly after returning home. This reviewer expressed deep concern for other residents still residing in such dismal circumstances and voiced frustration over the lack of hygiene, high turnover rates among staff, and poor customer service. Their experience was marred by further distressing financial burdens as they received bills amounting to thousands of dollars during this brief period.

In stark contrast emerged another perspective highlighting a facility described as clean and supportive. Families expressed their gratitude towards the staff who provided consistent entertainment and activities that kept residents engaged. One family noted how their mother had developed a fondness for the environment, prompting them to reconsider moving her elsewhere despite initial intentions. This positivity showcased an enthusiastic community effort spearheaded by dedicated professionals striving to create an enjoyable atmosphere for residents.

However, concerns about patient care were not forgotten even in seemingly better environments. A recurring issue mentioned was inadequate bathing facilities; one comment raised alarms over shared bathrooms serving four patients amid lingering fears from the COVID-19 pandemic—a setup perceived as unsuitable for maintaining health standards during such precarious times. Communication breakdowns were also highlighted, with families frustrated at not having met their loved one's treating physician or receiving timely updates regarding treatment plans or necessary paperwork related to billing processes—further complicating their ability to advocate effectively for proper care.

Dissatisfaction with the quality of service appeared frequently across reviews regarding nursing staff interactions with families. Some family members reported hostile attitudes from workers when seeking assistance or clarification on caregiving protocols—a troubling reflection of morale within some facilities that negatively impacts both employee performance and patient care. Instances where relatives were asked to leave while caregivers bathed loved ones led many families to feel marginalized in critical moments of support for their family members.

Meanwhile, positive comments continued emerging about other facilities where staff actively engaged with residents while treating them with dignity and respect. These positive narratives comprised heartfelt accounts from those who felt at home—and notably emphasized communication between staff and families as essential components in creating successful relationships built on trust and transparency.

Ultimately, these contradictory reviews encapsulate varying standards across nursing homes—where some offer warm environments enriched through compassionate staff efforts while others fall tragically short on basic care expectations leading to unsafe conditions. Families navigate through this complex web of options desperately seeking suitable placements which uphold dignity while promoting healthful living conditions—all too aware that every choice carries profound implications on wellness outcomes for their beloved elders. As such disparities linger unaddressed within many institutions today: it becomes imperative that regulatory measures enhance oversight whilst ensuring higher levels of accountability aimed toward improving overall resident safety standards throughout healthcare systems nationwide.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (12 miles away) Orlando International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Courtyards of Orlando Care Center is an assisted living community located in the vibrant city of Orlando, FL. Our community offers a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling lifestyle.

The community features air-conditioning throughout the facility to provide a pleasant and cool environment for our residents. We also have a beautician on-site and a beauty salon where residents can pamper themselves and feel their best.

For entertainment, residents can enjoy cable or satellite TV in their fully furnished apartments. We also offer community-operated transportation for outings and appointments. Our computer center allows residents to stay connected with loved ones, while our gaming room provides opportunities for fun and friendly competition.

Our dining room offers restaurant-style dining with delicious meals prepared by our skilled staff. Special dietary restrictions, such as low/no sodium or no sugar diets, can be accommodated. A small library is available for those who love reading, while telephone services keep residents connected.

Outdoor spaces, including gardens, are perfect for enjoying fresh air and nature. Indoor common areas provide spaces for socializing and relaxation. Wi-Fi/high-speed internet is available throughout the facility.

We provide various care services to meet the needs of our residents. Our 24-hour call system ensures that assistance is always just a call away, and 24-hour supervision ensures their safety. Our caring staff provides assistance with activities of daily living such as bathing, dressing, transfers, and more. Medication management is also available to ensure proper dosages are taken.

Residents can participate in community-sponsored activities such as fitness programs and planned day trips. Concierge services are provided to assist with any needs or requests. Resident-run activities encourage engagement among peers, while scheduled daily activities keep everyone entertained.

Our location benefits from convenient access to amenities nearby. There are two cafes, fourteen pharmacies, four physicians' offices, seven restaurants, one transportation hub, one theater nearby for easy accessibility. Additionally, seven hospitals are located in close proximity to our community for convenient medical care.

At Courtyards of Orlando Care Center, we strive to provide a warm and welcoming environment where residents can enjoy their retirement years with comfort, companionship, and the support they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.7 miles)

Transportation

  • Lynx Central Station (3.3 miles)

Restaurants

  • Gringos Locos (3.6 miles)
  • Florida Hospital Welch Cafeteria (3.7 miles)
  • The Thirsty Topher (3.8 miles)
  • McDonald's (4.3 miles)
  • Hillstone Restaurant (4.4 miles)
  • Sixty Vines (4.5 miles)
  • The Cheesecake Factory (4.8 miles)

Physicians

  • Florida Hospital Medical Plaza (3.6 miles)
  • Orlando Immunology Center (4.1 miles)
  • Colon & Rectal Clinic of Orlando (4.2 miles)
  • Orlando Health Heart Institute (4.4 miles)
  • RDV Sportsplex Pediatrics (5 miles)
  • Diabetes and Endocrine Center of Orlando (5.4 miles)
  • Primary Care Specialists (5.7 miles)

Hospitals

  • Florida Hospital Womens Center (3.7 miles)
  • Florida Hospital Ginsburg Tower (3.8 miles)
  • Florida Hospital- South Campus (3.8 miles)
  • Florida Hospital (3.8 miles)
  • FH Engineering Services (3.8 miles)
  • Orlando Health Medical Pavilon (4.2 miles)
  • Orlando Regional Medical Center (4.4 miles)

Parks

  • Lake Eola Park (3.7 miles)
  • Blue Jacket Park (5.6 miles)

Cafes

  • Lineage Coffee Roasting (4.1 miles)
  • The Glass Knife (4.5 miles)
  • Starbucks (5.2 miles)
  • Starbucks (6.1 miles)
  • Backlot Bistro (6.7 miles)
  • Voodoo Doughnut (6.8 miles)
  • Starbucks (7 miles)

Theaters

  • Regal Winter Park Village & RPX (4.8 miles)

Places of Worship

  • Orlando Filipino Seventh-Day Adventist Church (6.1 miles)
  • Oak Level Baptist Church (6.7 miles)

Frequently Asked Questions

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