Courtyards Of Orlando Care Center

Pros

• The residents enjoy the entertainment and participate in daily activities at the facility.
• A family member appreciates the friendly and caring staff who treat their loved one with dignity and respect.
• The facility provides a warm atmosphere where patients feel at home, according to some reviews.
• The admissions director is noted for being very helpful in facilitating communication and addressing concerns.
• One reviewer mentions that their loved one seems happy and well-cared-for, with staff promptly informing families about any issues.
• The meals are described as good, with no complaints from residents regarding food quality.
• Some patients benefit from sharing rooms, allowing for companionship and social interaction.

Cons

• The facility is described as dirty and filled with roaches, indicating a lack of proper hygiene and cleanliness.
• Multiple reviewers report poor staff communication and inadequate customer service, with staff members hanging up on family members when they seek assistance.
• Several patients are noted to be left in soiled conditions for extended periods, contributing to unpleasant odors in the rooms.
• There are claims of high turnover rates among nursing staff, which may affect the quality of care provided to residents.
• Patients reportedly feel neglected and unattended, with some families expressing concerns about their loved ones’ overall well-being.
• The shared bathroom situation is criticized as inadequate, especially in light of health concerns during the COVID-19 pandemic.
• Families express frustration over a lack of transparency regarding patient care plans and billing practices, feeling that information is being withheld from them.
• A recurring complaint highlights the inconsistency in care provided by Certified Nursing Assistants (CNAs), with accusations of finger-pointing rather than accountability.

Review

The experiences shared by families and patients at various nursing facilities reveal a stark contrast in care quality, cleanliness, and overall environment within these establishments. One review paints a grim picture of an unnamed facility, describing it as a "bad dirty place" infested with roaches, where patients are often left neglected. The reviewer recounted their brother's stay during which they found him immobile and overwhelmed by the conditions surrounding him. They received troubling news just one day prior to their brother's insurance ceasing payments for his stay, forcing them to bring him home after only five days—their tragic conclusion being that he passed shortly after returning home. This reviewer expressed deep concern for other residents still residing in such dismal circumstances and voiced frustration over the lack of hygiene, high turnover rates among staff, and poor customer service. Their experience was marred by further distressing financial burdens as they received bills amounting to thousands of dollars during this brief period.

In stark contrast emerged another perspective highlighting a facility described as clean and supportive. Families expressed their gratitude towards the staff who provided consistent entertainment and activities that kept residents engaged. One family noted how their mother had developed a fondness for the environment, prompting them to reconsider moving her elsewhere despite initial intentions. This positivity showcased an enthusiastic community effort spearheaded by dedicated professionals striving to create an enjoyable atmosphere for residents.

However, concerns about patient care were not forgotten even in seemingly better environments. A recurring issue mentioned was inadequate bathing facilities; one comment raised alarms over shared bathrooms serving four patients amid lingering fears from the COVID-19 pandemic—a setup perceived as unsuitable for maintaining health standards during such precarious times. Communication breakdowns were also highlighted, with families frustrated at not having met their loved one's treating physician or receiving timely updates regarding treatment plans or necessary paperwork related to billing processes—further complicating their ability to advocate effectively for proper care.

Dissatisfaction with the quality of service appeared frequently across reviews regarding nursing staff interactions with families. Some family members reported hostile attitudes from workers when seeking assistance or clarification on caregiving protocols—a troubling reflection of morale within some facilities that negatively impacts both employee performance and patient care. Instances where relatives were asked to leave while caregivers bathed loved ones led many families to feel marginalized in critical moments of support for their family members.

Meanwhile, positive comments continued emerging about other facilities where staff actively engaged with residents while treating them with dignity and respect. These positive narratives comprised heartfelt accounts from those who felt at home—and notably emphasized communication between staff and families as essential components in creating successful relationships built on trust and transparency.

Ultimately, these contradictory reviews encapsulate varying standards across nursing homes—where some offer warm environments enriched through compassionate staff efforts while others fall tragically short on basic care expectations leading to unsafe conditions. Families navigate through this complex web of options desperately seeking suitable placements which uphold dignity while promoting healthful living conditions—all too aware that every choice carries profound implications on wellness outcomes for their beloved elders. As such disparities linger unaddressed within many institutions today: it becomes imperative that regulatory measures enhance oversight whilst ensuring higher levels of accountability aimed toward improving overall resident safety standards throughout healthcare systems nationwide.

Pharmacies

• Walgreens (2.3 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.7 miles)

Transportation

• Lynx Central Station (3.3 miles)

Restaurants

• Gringos Locos (3.6 miles)
• Florida Hospital Welch Cafeteria (3.7 miles)
• The Thirsty Topher (3.8 miles)
• McDonald's (4.3 miles)
• Hillstone Restaurant (4.4 miles)
• Sixty Vines (4.5 miles)
• The Cheesecake Factory (4.8 miles)

Physicians

• Florida Hospital Medical Plaza (3.6 miles)
• Orlando Immunology Center (4.1 miles)
• Colon & Rectal Clinic of Orlando (4.2 miles)
• Orlando Health Heart Institute (4.4 miles)
• RDV Sportsplex Pediatrics (5 miles)
• Diabetes and Endocrine Center of Orlando (5.4 miles)
• Primary Care Specialists (5.7 miles)

Hospitals

• Florida Hospital Womens Center (3.7 miles)
• Florida Hospital Ginsburg Tower (3.8 miles)
• Florida Hospital- South Campus (3.8 miles)
• Florida Hospital (3.8 miles)
• FH Engineering Services (3.8 miles)
• Orlando Health Medical Pavilon (4.2 miles)
• Orlando Regional Medical Center (4.4 miles)

Parks

• Lake Eola Park (3.7 miles)
• Blue Jacket Park (5.6 miles)

Cafes

• Lineage Coffee Roasting (4.1 miles)
• The Glass Knife (4.5 miles)
• Starbucks (5.2 miles)
• Starbucks (6.1 miles)
• Backlot Bistro (6.7 miles)
• Voodoo Doughnut (6.8 miles)
• Starbucks (7 miles)

Theaters

• Regal Winter Park Village & RPX (4.8 miles)

Places of Worship

• Orlando Filipino Seventh-Day Adventist Church (6.1 miles)
• Oak Level Baptist Church (6.7 miles)