2500 West Church Street, Orlando, FL 32805
For more information about senior living options: (844) 490-3973
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The staff at Guardian Care Nursing is professional, friendly, and respectful. The facility is described as safe and clean. Michelle is praised for kindness, empathy, and thorough daily updates to families. The CNAs and nurses are regarded as excellent by residents' families. The facility provides church services, activities, and regular family meetings. A nurse's quick, life-saving action when a resident became unresponsive is highlighted. Guardian Care is described as five-star under administrator Eloise Abrams.
Extremely difficult to reach anyone by phone; they called 16 times and couldn't reach their relative. This place is horrible. The absolute worst. The staff is lazy and they don't do their jobs. They left her in a wet diaper all day/night, never evaluated, and water requests were ignored. The nurses do not care and have no compassion; some staff do not speak good English. There were 27 active Covid-19 cases after boasting they had zero, and residents were screaming at night. The receptionist was rude and not at all helpful. The nutritionist should not be working around people, as allergies were not respected.Guardian Care Nursing presents a wide spectrum of experiences, with many families praising its safety, cleanliness, and the dedication of its staff, while others recount serious concerns about communication, safety lapses, and inconsistent care. Across the board, reviewers frequently note that the facility is clean and orderly and that the environment feels secure enough for loved ones who require rehabilitation or long-term care. The consistency of praise centers on the professionalism and kindness of various frontline staff, from the front desk to admissions, CNAs, and housekeeping, who are described as respectful, helpful, and caring.
Among the most consistently lauded aspects are the people who interact with residents and families on a daily basis. Several reviewers highlight particular caregivers who went above and beyond, with Michelle, a CNA, receiving special commendation for showing empathy, keeping families informed with daily updates, and contributing to a sense of well-being for patients. Others point to staff members such as Kwasi, Donna, and Mrs. Cpaul as examples of going the extra mile to ensure a loved one is comfortable and well cared for. The facility's openness to family involvement and its stated "open door" policy are repeatedly cited as positives that help reassure families during difficult times.
There are strong endorsements from those with long-term connections to Guardian Care. One reviewer describes seven years of care for a father, noting that the facility lifted his spirits and that, while no place is perfect, the good outweighed the bad. This account emphasizes a culture of ongoing attention and a willingness to work through issues with a collaborative approach. For some families, Guardian Care's routine updates, open communication, and opportunities to participate in care decisions create a sense of partnership in the caregiving journey. The presence of organized activities, church services, and regular family meetings is also highlighted as a meaningful feature that helps maintain a sense of community and involvement.
Care experiences for specific medical needs are mixed but often positive. A caregiver recounts a successful episode in which a nurse discovered a sister unresponsive and immediately summoned emergency services, an act that stabilized the patient and underscored the potential for prompt, life-saving intervention. Another review praises a caregiver's ability to keep a blind mother engaged and safe, and notes that the staff generally keeps families informed about events and changes in condition. In contrast, several accounts describe gaps or inconsistencies in care, including periods when patients were left in soiled conditions or not promptly attended to, and when changes in medications or sedative use were not managed with the level of caution families expect. These incidents contribute to a perception that, while some individuals shine in their care, others fall short of family expectations.
Dietary experiences reflect a similar dichotomy. For some residents, meals - especially those tailored to special diets like pureed foods - meet expectations and seem to align with individual needs. One family member explicitly notes that pureed meals were adequate and that staff accommodated dietary requirements. Yet other reviews raise serious concerns about nutrition and food safety, including negative experiences with a nutritionist who apparently did not consistently address allergies or dietary restrictions (listing pepper, banana, and nuts as problematic on multiple occasions) and meals described as high in sugar for diabetics. These comments suggest a gap in dietary management that could have real implications for residents with specific medical needs.
Safety and operational issues emerge as the most disruptive and controversial element in the collective feedback. Several reviewers report significant difficulty in reaching staff by phone, with a sense that important updates or requests might go unanswered during crucial moments. Complaints about reception and front desk interactions also surface, including an instance of perceived rudeness or unhelpful behavior from reception staff. More troubling are several mentions of safety lapses: patients left in wet diapers for extended periods, delays in providing water or assistance after push of a call light, and inconsistent administration of medications or eye drops. A particularly alarming claim describes a night-time incident where a patient was observed slumped in a wheelchair after sedation, with a nurse allegedly administering sedating medications without appropriate safety measures.
The most alarming note among the negative experiences is the report of a concerning COVID-19 outbreak at a time when the facility had previously claimed zero cases, suggesting a breach between stated assurances and actual conditions. There are also outright negative statements about the overall quality of care, including claims that some staff were disinterested or unresponsive, and even crude characterizations of the environment, such as mentions of a strong, unpleasant odor. A few reviews go so far as to describe the facility in the harshest terms, focusing on perceived laziness, lack of accountability, and a sense that staff do not work as a cohesive team to meet residents' needs.
Taken together, the reviews present Guardian Care Nursing as a facility capable of delivering compassionate, attentive care in many situations, particularly where dedicated staff like Michelle and others exemplify professional and empathetic behavior, and where open communication and family involvement are prioritized. However, they also reveal significant gaps in communication, safety protocols, and consistent care, with reports of medication issues, delayed assistance, patient dignity concerns, and troubling infection control narratives. Families considering Guardian Care should weigh these mixed experiences, potentially visiting in person to observe how staff interact with residents, how well dietary and medical needs are managed, and how effectively the facility handles emergencies and daily care tasks. In any case, the breadth of feedback underscores the importance of careful, individualized assessment when choosing a long-term or short-term care setting for a loved one.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Guardian Care Nursing & Rehabilitation Center is a premier assisted living community located in the vibrant city of Orlando, FL. Our community offers a wide range of amenities and care services to cater to the unique needs and preferences of our residents.
Our residents can indulge in pampering at our beauty salon or relax in their fully furnished private rooms with cable or satellite TV. We provide community-operated transportation for easy access to nearby attractions, shops, and appointments. For those who enjoy technology, we have a computer center equipped with Wi-Fi/high-speed internet.
Meals are an important part of our residents' experience, which is why we offer restaurant-style dining in our spacious dining room. Our professional chefs prepare delicious and nutritious meals, accommodating special dietary restrictions such as diabetes diets.
At Guardian Care Nursing & Rehabilitation Center, we prioritize the overall wellness of our residents. Our fitness room and wellness center provide opportunities for physical exercise and mental wellness programs. Residents can also engage in stimulating activities throughout the day including resident-run activities, planned day trips, and scheduled daily activities coordinated by our dedicated staff.
We strive to ensure the comfort and convenience of our residents. Housekeeping services keep their living spaces clean and tidy while move-in coordination makes transitioning into our community seamless. Outdoor spaces like gardens offer tranquility and fresh air.
For healthcare needs, our 24-hour call system provides round-the-clock support. Our trained staff offers assistance with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that medications are taken as prescribed.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals; Guardian Care Nursing & Rehabilitation Center ensures that all essential amenities are within reach.
Experience exceptional assisted living at Guardian Care Nursing & Rehabilitation Center where residents will find comfort, personalized care services tailored to their unique needs, engaging activities to foster social interactions and an environment designed to promote well-being.
Guardian Care Nursing & Rehabilitation Center is located at 2500 West Church Street, Orlando, FL 32805 in Orange County, Florida
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