Solaris Healthcare Windermere

Pros

• The staff at Solaris Healthcare Windermere is attentive and always keeps family members up to date, especially during the Covid-19 lockdown.
• The Solaris Healthcare Windermere facility is the cleanest and has the nicest employees compared to other rehab facilities.
• The administrator at Solaris Healthcare Windermere carefully oversees day-to-day operations and personally speaks with residents, ensuring outstanding care.
• Health Center of Windermere provides a beautiful and clean environment for residents, with spacious rooms and attractive amenities.
• The staff at Health Center of Windermere is incredibly friendly and goes above and beyond to make residents feel comfortable and cared for.
• Health Center of Windermere offers delicious food options and spacious rooms with all necessary amenities.
• The staff at Health Center of Windermere, including admissions, nursing, physical therapy, and CPN, provide exceptional care with respect, compassion, and professionalism.
• Health Center of Windermere feels more like a 5-star hotel than a nursing home, with prompt responses to requests, cleanliness, personalized meals, and a beautiful courtyard for relaxation.
• The care received at Health Center of Windermere was outstanding in every regard, with attentive staff who provided everything needed for comfort and assistance.
• Overall, the experience at Health Center of Windermere was so positive that the reviewer would recommend it to everyone in need of short or long-term care services

Cons

• The facility does not have clear COVID guidelines and lacks communication regarding patient status.
• There are issues with medication dispensing, including forgetting doses and providing incorrect dosages.
• Staff members often fail to read patient's medical notes when changes occur, leading to inconsistent care.
• The cleanliness of the facility is insufficient for long-term care, despite being acceptable for rehab.
• Overall dissatisfaction with care provided at Solaris Healthcare Windermere, indicating a need for close monitoring of patients by families.

Review

Solaris Healthcare Windermere is receiving mixed reviews from residents and their families. One reviewer expresses dissatisfaction with the lack of clear COVID guidelines and issues with communication when checking on their mother's status. However, another reviewer praises the attentive care and excellent communication they have received, especially during the COVID-19 lockdown.

In terms of cleanliness, Solaris Healthcare Windermere receives high praise. A family member who had visited different rehab facilities in the past notes that Solaris is by far the cleanest one they have encountered. The facility is free of bad odors and has a pleasant ambiance.

However, there are concerns raised regarding medication administration. One family member reports multiple instances of wrong dosages being given to their mother. They also mention issues with reordering medications and lack of attention to changes in medical notes. It is emphasized that close monitoring is necessary for anyone considering sending a family member to this facility.

Another review mentions that while the care at Windermere is satisfactory, it might not be suitable for long-term care for someone needing memory care specifically. Although the overall cleanliness is acknowledged, a comment is made about inadequate thoroughness in cleaning.

On a positive note, several reviewers express satisfaction with the quality of care provided at Solaris Healthcare Windermere. The administrator receives particular recognition for overseeing day-to-day operations and personally speaking with residents. The staff members are praised for their kindness, professionalism, and commitment to providing excellent care. Even the food receives compliments for being tasty and varied.

The facility itself is described as attractive and clean, with pretty outdoor spaces where residents and their families can visit. Various activities are available for residents/patients and their families to enjoy. Reviewers commend the top-notch medical care provided, stating that all services are efficiently delivered without any worries or concerns.

One reviewer mentions staying at Health Center of Windermere for rehabilitation following knee replacement surgery and gives a glowing review in every category. They commend the respect, compassion, care, treatment, and professionalism received from the staff members. The reviewer notes specific individuals who provided outstanding care in admissions, nursing, physical therapy, and CPN. They also mention that the food was plentiful and delicious and that the facility felt more like a 5-star hotel than a nursing home.

Overall, while there are concerns regarding medication administration and suitability for long-term memory care needs, Solaris Healthcare Windermere receives positive feedback for cleanliness, quality of care, and overall experience from several reviewers.

Cafes

• Starbucks (0.9 miles)
• Voodoo Doughnut (2.3 miles)
• Backlot Bistro (2.3 miles)
• Thunder Falls Terrace (2.8 miles)
• Starbucks (4 miles)
• Lineage Coffee Roasting (6 miles)
• Starbucks (6.2 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.2 miles)
• Winn-Dixie (2.3 miles)

Restaurants

• The Cheesecake Factory (1.2 miles)
• Brio Italian Grille (1.3 miles)
• Shake Shack (1.3 miles)
• McDonald's (1.5 miles)
• Miller's Ale House - Orlando Kirkman (1.6 miles)
• McDonald's (1.8 miles)
• MEN IN BLACK: Alien Attack (2 miles)

Physicians

• Southside health clinic (3.3 miles)
• Primary Care Specialists (4.1 miles)
• Colon & Rectal Clinic of Orlando (4.2 miles)
• Orlando Health Heart Institute (4.5 miles)
• Orlando Health - Cancer Institute (6.1 miles)
• Bliss Healthcare Services (6.2 miles)
• Pediatric Associates Of Orlando (6.2 miles)

Hospitals

• Orlando Regional Medical Center (4.4 miles)
• Orlando Health Medical Pavilon (4.5 miles)
• Health Central Hospital ER (6.2 miles)
• Florida Hospital Ginsburg Tower (6.8 miles)
• Florida Hospital Womens Center (6.8 miles)
• Florida Hospital- South Campus (6.8 miles)
• Florida Hospital (6.9 miles)

Theaters

• Regal Pointe Orlando (5 miles)

Transportation

• Lynx Central Station (5 miles)

Parks

• Lake Eola Park (5.1 miles)