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Coley's Quality Care Inc in Orlando, FL

Coley's Quality Care Inc is a senior community in Orlando, FL.

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Coley's Quality Care Inc in Orlando, FL

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Coley's Quality Care Inc

5322 Lily Street, Orlando, FL 32811

To contact a resident: (407) 844-1419

For more information about senior living options: (866) 208-4318

2.9 from 30 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
1
1 stars
15

Overall Review of Coley's Quality Care Inc

differentiator 4 reviews mention this

In-home therapy feels goal-focused

Residents describe in-home therapy that helps them work toward specific goals.

Several reviews mention in-home physical or occupational therapy that supported progress, including getting started quickly and receiving written exercises to continue at home. One family also credits the therapists with treating their loved one with dignity and kindness, which helped reduce stress around care. Reviewers sometimes frame therapy as a practical part of daily recovery rather than just check-in visits.

common 11 reviews mention this

Caregivers are often kind and attentive

Many residents and families describe caregivers as compassionate, respectful, and attentive.

A large share of reviews praise individual nurses, aides, and therapists for being gentle, compassionate, and focused on comfort. Families also highlight communication and professionalism, saying it helped them feel their loved ones were treated with dignity. While experiences vary, the positive comments about staff interaction show up repeatedly across different caregivers and care situations.

caveat 6 reviews mention this

Missed visits and delayed start times

Some reviews report missed visits, long waits, or major delays after referrals.

Multiple reviews describe care starting later than expected or not arriving as promised, including cases where there was no nurse call back after assurances. Others mention no-shows, care stopping after an initial period, or difficulty coordinating schedules with appointments. A few reviewers also raise concerns about holiday coverage and how planned timing is handled.

caveat 2 reviews mention this

Billing and billing-call responsiveness

Billing questions and payment issues come up in reviews as a recurring frustration.

Some families describe paying invoices as painful and say they could not reach anyone for billing answers. Others report billing sent to the wrong insurance and trouble getting corrected bills delivered directly. Taken together, these comments point to stress around billing follow-through.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Orlando International (11 miles away) Orlando International (11 miles away)

Nearby Places of Interest

This part of Orlando, Florida offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens, Winn-Dixie, and CVS Pharmacy nearby, access to healthcare essentials is readily available. Additionally, there are a variety of cafes and restaurants like Starbucks, The Cheesecake Factory, and Brio Italian Grille for dining options. For medical needs, there are several physicians' offices and hospitals including Orlando Health Medical Pavilion and Florida Hospital located within a few miles. Transportation options are also easily accessible with Lynx Central Station nearby. In terms of leisure activities, seniors can enjoy parks like Lake Eola Park and entertainment options such as Regal Pointe Orlando theater. Overall, this area provides a mix of essential services and recreational opportunities that cater to the needs of seniors looking for a comfortable living experience in Orlando.

Pharmacies

  • Walgreens (0.6 miles)
  • Winn-Dixie (1.1 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.9 miles)

Cafes

  • Starbucks (2.5 miles)
  • Backlot Bistro (3.5 miles)
  • Voodoo Doughnut (3.6 miles)
  • Thunder Falls Terrace (4 miles)
  • Starbucks (4.1 miles)
  • Lineage Coffee Roasting (5.6 miles)
  • The Glass Knife (7.2 miles)

Restaurants

  • McDonald's (2.8 miles)
  • The Cheesecake Factory (2.9 miles)
  • Brio Italian Grille (2.9 miles)
  • Shake Shack (2.9 miles)
  • Miller's Ale House - Orlando Kirkman (3 miles)
  • MEN IN BLACK: Alien Attack (3.2 miles)
  • McDonald's (3.2 miles)

Physicians

  • Colon & Rectal Clinic of Orlando (4.3 miles)
  • Orlando Health Heart Institute (4.5 miles)
  • Southside health clinic (4.8 miles)
  • Primary Care Specialists (4.9 miles)
  • Orlando Health - Cancer Institute (4.9 miles)
  • Pediatric Associates Of Orlando (5.4 miles)
  • Florida Hospital Medical Plaza (6 miles)

Hospitals

  • Orlando Health Medical Pavilon (4.5 miles)
  • Orlando Regional Medical Center (4.5 miles)
  • Health Central Hospital ER (5 miles)
  • Florida Hospital Womens Center (6 miles)
  • Florida Hospital Ginsburg Tower (6 miles)
  • Florida Hospital- South Campus (6.1 miles)
  • Florida Hospital (6.1 miles)

Transportation

  • Lynx Central Station (4.6 miles)

Parks

  • Lake Eola Park (4.8 miles)
  • Blue Jacket Park (7.6 miles)

Theaters

  • Regal Pointe Orlando (6.4 miles)
  • Regal Winter Park Village & RPX (7.6 miles)

Places of Worship

  • Oak Level Baptist Church (7.2 miles)

Frequently Asked Questions

Where is Coley's Quality Care Inc?

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