Metro West Nursing And Rehab Center

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Metro West Nursing And Rehab Center Metro West Nursing And Rehab Center Metro West Nursing And Rehab Center

Metro West Nursing And Rehab Center

5900 Westgate Drive, Orlando, FL 32825

For more information about senior living options: (844) 490-3973

3.2 from 13 reviews
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Skilled Nursing Facility

Metro West Nursing And Rehab Center Costs & Pricing

Metro West Nursing and Rehab Center offers a competitive pricing structure for its private room accommodations, with costs set at $1,945 per month. This rate stands in stark contrast to the average costs observed in Orange County, which are approximately $3,441, and significantly below the state average of $3,699 for similar services in Florida. This pricing not only highlights Metro West's commitment to providing affordable care options but also positions it as an appealing choice for families seeking quality rehabilitation services without the burden of excessive financial strain.

Floor plansMetro West Nursing And Rehab CenterOrange CountyFlorida
Private$1,945$3,441$3,699

Overall Review of Metro West Nursing And Rehab Center

Pros

  • pro Many reviewers praised the staff at Metro West Nursing and Rehab Center for their kindness, helpfulness, and caring attitudes toward residents.
  • pro The physical therapy team was noted for being patient and hardworking, contributing significantly to residents' recovery.
  • pro One reviewer expressed gratitude for the clean facility and the knowledgeable staff who provided excellent care.
  • pro Family members appreciated the efforts of social service coordinators and other staff in making their loved ones feel respected and cared for during their stay.
  • pro Activities offered at the facility were positively highlighted, with residents enjoying various options to engage with during their rehabilitation.
  • pro Several reviews reflected satisfaction with communication from staff, including greetings from the director of rehab each morning.
  • pro Residents felt comfortable and well-supported by staff who adapted care to meet individual needs, especially for larger patients.

Cons

  • pro The facility was unclean, and residents were placed in beds soaked with urine, leaving them in uncomfortable and unsanitary conditions for hours.
  • pro Medications were not dispensed correctly, leading to missed doses and improper timing for those that needed to be taken with food.
  • pro Communication with family members was lacking, despite the Power of Attorney being in effect, resulting in frustration when trying to reach staff or doctors.
  • pro The nursing staff was virtually non-existent after a certain hour, causing long wait times for assistance and inadequate care during critical times.
  • pro The quality of food served was poor, failing to meet dietary restrictions and often consisting of cheap options like grilled cheese and fries for diabetics.
  • pro There were numerous staffing issues due to high turnover rates and lack of training, which negatively impacted the quality of care provided.
  • pro Residents experienced pressure ulcers and bedsores as a result of inadequate attention from staff.

Review

The experiences reported by residents and their families at Metro West Nursing & Rehab reveal a stark contrast in the quality of care, communication, and overall treatment provided at the facility. While some reviews celebrate positive aspects such as friendly staff and effective rehabilitation programs, many others highlight severe deficiencies that raise concerns about the well-being of patients.

One common theme among the negative reviews is the alarming lack of basic care. For instance, one reviewer described how their mother was placed in a bed soaked with urine upon arrival, highlighting an unacceptable level of hygiene that persisted throughout her 18-day stay. This reviewer recounted harrowing experiences where staff failed to respond promptly to calls for help; instances where pain medications were not administered correctly or on time; and even episodes of being fed inappropriate food for dietary restrictions—such as grilled cheese sandwiches and fries served to a diabetic patient. Such negligence not only undermines trust but can have serious consequences for patients’ health.

Communication—or rather, the lack thereof—was another point of contention across several accounts. Many family members expressed frustration over inadequate updates regarding their loved ones' conditions. In one particularly distressing situation, a doctor’s refusal to communicate effectively with both the surgeon and family led to complications that could have been avoided. The perception that patients’ needs were secondary became evident when caregivers reportedly ignored requests for assistance or maintained minimal contact with family members despite clear directives through power-of-attorney agreements.

On the contrary, there are several glowing testimonials which paint a much different picture of Metro West Nursing & Rehab. Positive experiences often highlighted dedicated staff who went above and beyond to ensure compassionate care and thorough rehabilitation services. Reviews praised specific individuals—including physical therapists who fostered a supportive environment and wound care nurses who exhibited empathy in their roles—which made significant differences in patients' recovery journeys. Families cited these aspects as reassuring during difficult times when they had concerns about leaving relatives in skilled nursing facilities.

However, it seems that these affirmations are increasingly overshadowed by reports detailing poor management practices contributing to high turnover rates among aides and support staff—a management issue highlighted prominently in several critiques. Staff changes can lead to inconsistent care protocols which can confuse both patients and families alike when routines shift without coherent explanations or plans from facility administration. This revolving door of personnel may significantly affect the quality of communication amongst caregivers within shifts, ultimately impacting patient safety.

Additionally, observations regarding overall cleanliness raised red flags among reviewers concerned about hygiene standards within Metro West Nursing & Rehab Center's premises. Mentioning unnecessary chaos like roaches inhabiting beds and drawers suggests underlying issues related to facility maintenance that need urgent attention. Maintaining proper sanitary environments is critical not only for comfort but also for preventing infections—an undeniable risk factor within any healthcare setting.

In summation, while Metro West Nursing & Rehab has garnered commendations from some families thankful for the good treatment received by their loved ones during rehabilitation efforts post-surgery or traumatic events like strokes, significant gaps remain visible based on various critical accounts revealing neglectful practices endangering resident health outcomes. Balanced feedback serves as a call-to-action for ensuring consistency around training protocols aimed at improving communication flow between all stakeholders involved while prioritizing patient dignity alongside attentive caregiving processes moving forward.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (11 miles away) Orlando International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Metro West Nursing and Rehab Center in Orlando, FL is a premier assisted living community that provides exceptional care and support for seniors. Our beautiful facility offers a wide range of amenities to enhance the comfort and enjoyment of our residents.

For our residents' convenience and relaxation, we provide a beauty salon where they can pamper themselves. They can also enjoy their favorite shows and movies with our cable or satellite TV services. Our community operated transportation ensures that residents can easily access shopping centers, restaurants, and other destinations in the area.

We understand the importance of staying connected in today's digital world, which is why we offer a computer center with Wi-Fi/high-speed internet access. Residents can stay connected with loved ones or pursue their interests online.

Our dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by our professional chefs. Special dietary restrictions are accommodated to ensure that all residents receive nutritious meals tailored to their needs.

To promote physical well-being, we have a fitness room equipped for exercise routines suitable for seniors. Outdoor spaces, such as our garden, provide serene settings for relaxation or socializing with fellow residents.

A fully furnished environment awaits each resident in their private rooms that feature comfortable accommodations and private bathrooms. Housekeeping services ensure that their living spaces are always clean and tidy.

Our caring staff is available 24/7 through our call system to provide assistance whenever needed. Activities of daily living assistance, such as bathing, dressing, transfers are provided to make everyday tasks easier for residents.

Medication management is personalized to meet individual needs while maintaining safety and overall wellness. We also offer a mental wellness program to support emotional health.

Transportation arrangements are available for non-medical purposes as well as doctor's appointments so that residents can attend timely healthcare visits without any worries.

Engaging activities are an integral part of our community experience. Residents can participate in planned day trips, fitness programs, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents with any needs or requests they may have.

With 5 cafes, 16 pharmacies, 2 physicians, 14 restaurants, and 1 hospital nearby, our community is conveniently located near essential amenities and services for the convenience of our residents.

At Metro West Nursing and Rehab Center, we strive to provide a warm and welcoming environment where seniors can thrive in a caring community.

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Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • Winn-Dixie (0.6 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)

Cafes

  • Starbucks (3.3 miles)
  • Backlot Bistro (3.8 miles)
  • Starbucks (3.9 miles)
  • Voodoo Doughnut (4 miles)
  • Thunder Falls Terrace (4.3 miles)
  • Lineage Coffee Roasting (6.1 miles)
  • Starbucks (7.3 miles)

Restaurants

  • McDonald's (3.3 miles)
  • Miller's Ale House - Orlando Kirkman (3.4 miles)
  • MEN IN BLACK: Alien Attack (3.5 miles)
  • The Cheesecake Factory (3.7 miles)
  • Brio Italian Grille (3.7 miles)
  • Shake Shack (3.7 miles)
  • Hard Rock Cafe (4 miles)

Physicians

  • Orlando Health - Cancer Institute (4.1 miles)
  • Pediatric Associates Of Orlando (4.7 miles)
  • Colon & Rectal Clinic of Orlando (5 miles)
  • Orlando Health Heart Institute (5.2 miles)
  • Southside health clinic (5.6 miles)
  • Primary Care Specialists (5.7 miles)
  • Florida Hospital Medical Plaza (6.3 miles)

Hospitals

  • Health Central Hospital ER (4.2 miles)
  • Orlando Health Medical Pavilon (5.2 miles)
  • Orlando Regional Medical Center (5.2 miles)
  • Florida Hospital Womens Center (6.3 miles)
  • Florida Hospital Ginsburg Tower (6.4 miles)
  • Florida Hospital- South Campus (6.4 miles)
  • Florida Hospital (6.4 miles)

Transportation

  • Lynx Central Station (5.1 miles)

Parks

  • Lake Eola Park (5.3 miles)

Places of Worship

  • Oak Level Baptist Church (6.4 miles)

Theaters

  • Regal Pointe Orlando (6.8 miles)

Frequently Asked Questions

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