Bridges by EPOCH at Trumbull

Pros

• The staff at Bridges by EPOCH are described as patient, caring, and friendly, creating a warm environment for residents.
• Residents enjoy a variety of well-planned activities that bring joy and purpose to their daily lives.
• The facility is praised for its cleanliness and beautiful surroundings, including spacious gardens and walking paths.
• Family members appreciate the excellent communication from the staff regarding their loved ones' care.
• The food is reported to be very good, with residents offered multiple choices for each meal.
• Many reviews highlight the accommodating nature of the staff, who are willing to fulfill specific requests for residents' preferences.
• Residents benefit from a safe and homelike environment designed specifically for memory care needs.
• Bridges by EPOCH provides opportunities for families to hold gatherings and spend quality time with their loved ones within the facility.
• The memory care focus of Bridges by EPOCH ensures that all activities are appropriate and engaging for residents with dementia or Alzheimer's disease.

Cons

• The staff during the day were more helpful than the evening staff, making it difficult for family members to get updates.
• There have been instances of being short-staffed, impacting the level of care provided.
• The administration has shown a lack of communication with family members, only reaching out when there is an issue.
• There is a persistent and unpleasant urine smell in certain areas, indicating inadequate cleaning.
• Although the community appears beautiful, the upkeep of rooms and common areas has been criticized for not meeting standards.
• A family member feels they should not have to clean their loved one's bathroom or change beds given the high monthly fees paid.
• Some residents expressed a desire for more activities, suggesting that current offerings may not be sufficient.

Review

The reviews for Bridges by EPOCH at Trumbull present a complex picture of a memory care facility that excels in certain areas, while also facing challenges that affect the overall resident experience. Many reviewers emphasize the staff's patience and caring demeanor as standout attributes. The activities staff, in particular, are frequently mentioned as a blessing, bringing joy and purpose to the residents' lives. A delightful highlight shared by several families is the bi-weekly visits from bunny rabbits and their handlers, which add an element of delight for residents who may be struggling with declining mental or physical faculties.

In terms of accommodations, many reviewers appreciate the facility's design. Residents live in smaller household-like settings that foster a sense of home and safety, allowing them to move about freely within a secure environment. Residents enjoy private rooms with amenities such as private bathrooms and access to gardens and walking paths, making it easier for them to engage with nature. The community's layout is intentionally designed to prevent disorientation among residents, which is particularly important for those suffering from Alzheimer's or other forms of dementia.

While most reviews praise the nursing care and friendliness of staff members, some families noted inconsistencies between day and evening staffing levels. Daytime staff are often described as attentive and helpful; however, some evenings leave residents without enough support due to fewer caregivers on duty. This has led to frustrations for family members trying to gather updates on loved ones during late visits. Nonetheless, many families express satisfaction with their experiences at Bridges by EPOCH overall and recommend it as a suitable option for others seeking memory care facilities.

The food quality received consistent positive feedback across reviews; many commend the variety offered – two meal options provided at each sitting means that residents can choose what they prefer to eat. The dining experience seems personalized too; one reviewer mentioned how accommodating the kitchen staff were in fulfilling special requests like acquiring blueberries for their loved one. Families felt comfortable knowing there were snacks available throughout the day should their loved ones want something outside regular meal times.

However, not all feedback was glowing; several reviewers voiced concerns regarding cleanliness standards within the facility. Some complained about persistent unpleasant odors related to urine that seemed difficult for staff to manage effectively given the needs of dementia patients residing there. Once carpets absorb these smells from accidents associated with caregiving challenges faced by residents, it appears hard to eradicate entirely despite cleaning efforts from outside services tasked with maintaining hygiene in communal areas.

Overall impressions highlighted both strengths and weaknesses: bridges excelled concerning activities designed specifically for memory care patients—including regular live music entertainment—but struggles persisted regarding internal communication between administration and families about ongoing care needs or updates concerning health status changes could easily create frustration among caregivers trying diligently to ensure their loved ones receive optimal attention during stay here despite obstacles presented daily life inside specialized environments tailored towards individuals' unique requirements amid ongoing medical complexities impacting quality living situations progressively over time spent under professional supervision accordingly monitored attentively whenever possible beyond initial admissions processes generally experienced when transitioning into these kinds facilities ideally suited them best ultimately desired comfortably achieving stability necessary throughout 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This part of Trumbull, Connecticut offers a diverse range of amenities and services that cater to senior living. With several parks nearby such as Twin Brooks Park and Lake Mohegan, residents have access to beautiful outdoor spaces for recreational activities and relaxation. The area also boasts a variety of cafes like Starbucks and Panera Bread, ensuring plenty of options for dining out or meeting friends for coffee. In terms of healthcare, there are multiple physicians' offices and pharmacies within a short distance, providing convenient access to medical care. Additionally, the proximity to hospitals such as St Vincent's Medical Center and Bridgeport Hospital offers peace of mind in case of emergencies. Public transportation options like the Greater Bridgeport Transit Authority and Metro-North stations make it easy for seniors to get around without relying on a car. Overall, this part of Trumbull provides a well-rounded community with a mix of amenities that cater to senior living needs.

Parks

• Twin Brooks Park (0.7 miles)
• Lake Mohegan (3.7 miles)
• Boothe Memorial Park Hawkwatch (4.4 miles)
• Gould Manor Park (5.5 miles)
• Silver Sands State Park (6.8 miles)
• Veterans Park (7.5 miles)

Cafes

• Starbucks (0.9 miles)
• Doughnut Inn (4.3 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.9 miles)
• Aunties Cafe (5.1 miles)
• Shearwater Coffee Bar (6.9 miles)
• Starbucks (7.2 miles)

Physicians

• Bridgeport Family Health (0.9 miles)
• Edward Michael Lane (1.4 miles)
• Pediatric Healthcare Associates (1.4 miles)
• Patrignelli Robert J MD PC (2.1 miles)
• Yale New Haven Health Park Avenue Medical Center (2.5 miles)
• Vicente MD Diaz MBA (2.5 miles)
• Primary Care Associates PC (4.1 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.3 miles)
• Rite Aid (3.8 miles)

Restaurants

• Crown Pizza (1.7 miles)
• McDonald's (2.2 miles)
• McDonald's (2.3 miles)
• Trumbull Pizza Company (3.6 miles)
• Boca Oyster Bar (4.1 miles)
• Two Roads Brewing Company (4.3 miles)
• Barcelona Restaurant & Wine Bar (4.4 miles)

Hospitals

• St Vincent's Medical Center (2.2 miles)
• Bridgeport Hospital (3.4 miles)
• Bridgeport Hospital (3.4 miles)
• Milford Campus Bridgeport Hospital (6.9 miles)
• Milford Hospital Walk In (7.4 miles)

Transportation

• Greater Bridgeport Transit Authority (3.6 miles)
• Metro-North BPT Rail Yard (3.6 miles)
• Amtrak (3.8 miles)
• Metro North - Fairfield Metro Station (5.4 miles)
• Metro North - Fairfield Train Station (7 miles)
• Metro North - Milford Train Station (7.1 miles)

Places of Worship

• United Methodist Church of Monroe (7 miles)