Bridges® By Epoch At Trumbull

Pros

• The community at Bridges by EPOCH at Trumbull is clean and excellent, with impressive programs for memory care.
• The staff at Bridges by EPOCH at Trumbull is attentive, accommodating, and provides excellent communication with residents and their families.
• The food at Bridges by EPOCH at Trumbull is excellent, fresh, and offers a variety of options.
• The activities and engagement provided at Bridges by EPOCH at Trumbull are wonderful for individuals with memory loss.
• The facilities and rooms at Bridges by EPOCH at Trumbull are nice, clean, and comfortable.
• The location of Bridges by EPOCH at Trumbull is convenient, safe, and has outdoor spaces for residents to enjoy.
• Some staff members at Bridges by EPOCH are fantastic in keeping residents engaged and providing good quality care.
• The services provided by the staff at Bridges by EPOCH are personalized, respectful, professional, kind, and implemented with kindness.
• These statements have been paraphrased from the original reviews

Cons

• The administration at Bridges by EPOCH at Trumbull lacks communication and adequate outreach to family members.
• The facility struggles with maintaining cleanliness, particularly in regards to the smell of urine.
• The cleaning staff employed by Bridges do not know how to properly clean, resulting in subpar cleanliness in the rooms and common areas.
• Despite the high cost of living at Bridges, some residents or their family members have had to perform tasks such as mopping floors and changing beds themselves.
• There is inconsistency in communication between the staff and families of residents, resulting in unaddressed concerns or issues.
• Some rooms and clothing of residents have not been kept clean, leading to disappointment from family members.
• Maintenance issues at Bridges have not been resolved for a significant period of time.
• Staff turnover at Bridges is frequent, which can negatively impact continuity of care for residents.
• Despite being a higher-end facility, there are areas where improvement is expected given the high cost of living at Bridges.

Review

Bridges by EPOCH at Trumbull, a memory care facility, has received high praise from multiple reviewers for its excellent care and clean environment. The staff is attentive, accommodating, and genuinely caring towards the residents. They have a variety of programs specifically designed for memory care which keep the residents engaged and stimulated. The food is not only delicious but also prepared according to each resident's preferences and dietary needs.

The facility itself is well-maintained and follows strict COVID-19 guidelines to ensure the safety of both residents and staff. It offers different types of rooms to suit individual needs, ranging from studios to larger units with personal bathrooms. The community is divided into four wings which are all similarly designed to provide familiarity and comfort for the residents.

Despite its many positive aspects, some reviewers have expressed concerns about certain aspects of Bridges by EPOCH at Trumbull. One reviewer mentioned that the facility appears short-staffed and struggles with proper cleanliness, particularly regarding issues with odors in the building. There have also been complaints about insufficient communication between staff and family members as well as inconsistent room cleanliness.

However, most reviewers agree that the activities provided by Bridges by EPOCH are commendable. They organize live music entertainment frequently, which the residents seem to enjoy. The cost of living in this memory care facility may be higher compared to other options in the area, but many still feel that it provides value for money.

While there have been some maintenance issues reported by one reviewer that haven't been promptly addressed, others have praised the personalized services offered by the dedicated and compassionate staff members who make an effort to know each resident on a personal level.

In summary, Bridges by EPOCH at Trumbull appears to be a well-regarded memory care facility with a range of beneficial programs for individuals suffering from Alzheimer's or dementia. The community is clean and inviting, offering various amenities such as gardens and walking paths for residents' enjoyment. While there have been some concerns raised about communication and cleanliness, the majority of reviewers commend the staff for their commitment to providing exceptional care to residents and ensuring their safety and well-being.

Parks

• Twin Brooks Park (0.7 miles)
• Lake Mohegan (3.7 miles)
• Boothe Memorial Park Hawkwatch (4.4 miles)
• Gould Manor Park (5.5 miles)
• Silver Sands State Park (6.8 miles)
• Veterans Park (7.5 miles)

Cafes

• Starbucks (0.9 miles)
• Doughnut Inn (4.3 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.9 miles)
• Aunties Cafe (5.2 miles)
• Shearwater Coffee Bar (6.9 miles)
• Starbucks (7.2 miles)

Physicians

• Bridgeport Family Health (0.9 miles)
• Edward Michael Lane (1.3 miles)
• Pediatric Healthcare Associates (1.3 miles)
• Patrignelli Robert J MD PC (2.1 miles)
• Yale New Haven Health Park Avenue Medical Center (2.5 miles)
• Vicente MD Diaz MBA (2.5 miles)
• Primary Care Associates PC (4.1 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.3 miles)
• Rite Aid (3.8 miles)

Restaurants

• Crown Pizza (1.7 miles)
• McDonald's (2.2 miles)
• McDonald's (2.3 miles)
• Trumbull Pizza Company (3.5 miles)
• Boca Oyster Bar (4.1 miles)
• Two Roads Brewing Company (4.3 miles)
• Barcelona Restaurant & Wine Bar (4.4 miles)

Hospitals

• St Vincent's Medical Center (2.2 miles)
• Bridgeport Hospital (3.4 miles)
• Bridgeport Hospital (3.4 miles)
• Milford Campus Bridgeport Hospital (6.9 miles)
• Milford Hospital Walk In (7.4 miles)

Transportation

• Greater Bridgeport Transit Authority (3.6 miles)
• Metro-North BPT Rail Yard (3.6 miles)
• Amtrak (3.8 miles)
• Metro North - Fairfield Metro Station (5.4 miles)
• Metro North - Fairfield Train Station (7 miles)
• Metro North - Milford Train Station (7.1 miles)

Places of Worship

• United Methodist Church of Monroe (7 miles)