Maefair Health Care Center

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  • Interior

    A glimpse into a nursing home where elderly residents are interacting with staff.
  • Outdoors

    A welcoming entrance to a multi-story building with a covered drive-through area.
  • Building

    A red-brick building with an awning and landscaped surroundings.
  • Bedroom

    A cozy hospital room with a single bed, chairs, and a small table.
  • Exercise Equipment

    A physical therapy room equipped with exercise equipment, including a therapy ball and treatment tables.
  • Healthcare

    A staff member in personal protective equipment is cleaning a table in a nursing home facility.
  • Nursing Home

    Residents enjoying time with caregivers at a nursing facility.

Maefair Health Care Center

21 Maefair Court, Trumbull, CT 06611

For more information about senior living options: (844) 490-3973

3.9 from 60 reviews
5 stars
38
4 stars
5
3 stars
3
2 stars
3
1 stars
11

Skilled Nursing Facility

Overall Review of Maefair Health Care Center

Pros

  • pro The staff provided excellent service to improve the cleanliness of the rooms and bathrooms.
  • pro The staff were wonderful and attentive.
  • pro They care for their residents and provide wide opportunities for social stimulation and engagement.
  • pro Maefair staff were efficient in the transition, coordinated transportation for treatments, and communicated every step.
  • pro The visit was very good.
  • pro The staff were very caring throughout the facility, and interactions with the family were kind and professional.
  • pro The patient is extremely pleased with the care being received; the doctors, nurses, CNAs, administrative team, dining services, Mike and the PT team have been exceptional.
  • pro The service was excellent and very professional.
  • pro The facility is immaculate with very high-level professionals at every level.
  • pro The staff are genuinely friendly and go out of their way to make clients and families feel comfortable.

Cons

  • pro The second-floor nursing staff and aides are described as horrible and neglectful toward residents.
  • pro The facility is old, broken-down, and dirty, with one reviewer saying it should be torn down.
  • pro Residents often wait for basic needs like water in the evenings, with promises to bring it that are not fulfilled.
  • pro Some staff are described as verbally abusive, rude, and yelling at patients, with residents not being respected.
  • pro There is a reported lack of communication and mishandling of consent for treatment.
  • pro Transportation services were unreliable, with delayed rides and a failure to follow through.

Review

What emerges from these reviews is a facility that can shine in many ways but is troubled by serious concerns in others. On the positive side, many families and visitors recount scenes of warmth, attentiveness, and genuine care. They describe clean, well-kept spaces and staff who are courteous, smiling, and ready to help. One reviewer calls the service "excellent" and notes that the staff are professional and welcoming. Another highlights a "nice and clean atmosphere" and says the front desk greeted them with warmth and made the experience feel comfortable. There are ongoing references to efficient coordination and clear communication during transitions, with specific praise for transportation planning that was arranged and explained to the patient and family.

In those favorable accounts, the care team is repeatedly commended for compassion and attentiveness. Families mention very caring staff across the facility, with interactions described as kind and professional toward both residents and their families. There are mentions of people going above and beyond - case in point, a staff member from the dining team who helped make a patient comfortable, and others who kept residents engaged with a wide range of activities and social stimulation. Some reviewers emphasize that the doctors, nurses, CNAs, administrative staff, and even therapy teams work in harmony to provide comprehensive care, and they appreciate when the team explains decisions and ensures the patient and family understand what is happening.

Yet the same facility is depicted in stark contrast by other patrons who experienced the opposite. A number of reviews allege neglect, long waits for basic needs, and a lack of responsiveness. In these accounts, patients were left waiting for help to use the bathroom, or were not tended to promptly when needs arose, prompting family members to escalate concerns at the nurses' stations. Complaints describe older buildings that feel dirty or dilapidated, with one reviewer going so far as to call the environment "disgusting" and to report urine smells, sticky floors, and dirty gloves or equipment left around. These distressing scenes are paired with accusations of staff being overwhelmed or inattentive, including claims that nurses and aides were on personal calls rather than supervising and caring for patients.

A number of reviews focus on communication problems and consent-related frustrations. Some families report feeling left in the dark while important medical decisions were being made, or receiving paperwork for consent when treatment was already underway. There are also troubling mentions of oxygen management and questions about whether families were adequately informed about ongoing care. The sense from these accounts is that insufficient communication and last-minute decisions can create anxiety and mistrust at a time when clarity and reassurance are most needed.

Other entries highlight service gaps that affected the patient experience in concrete ways. Dehydration and thirst among residents are called out, with plea to healthcare providers to offer sips of water between meals and medications, not only at scheduled times. Some reviewers describe delayed or missed meals, or inadequate hydration, and report frustration that essential needs were sometimes met only after pressing the issue with staff. Transportation problems recur as well, with an example of a van service to a doctor's appointment arriving late or failing to provide timely return rides, leaving families to grapple with delays and coordinating logistics themselves.

Across the spectrum of opinions, there is also mention of strong points in specific departments. Several reviewers commend the transition process, noting that the facility coordinated transportation, kept them informed, and ensured everyone felt comfortable with decisions. People speak highly of the care and expertise of the therapy teams, and several praise the personal dedication of staff who make residents feel seen and valued. There are repeated assurances that when concerns are raised, the team takes them seriously and acts promptly to address them, at least in some cases, which reinforces a sense that the facility has real potential to deliver consistent, high-quality care.

In the end, what stands out is a facility that can offer substantial benefits when run with strong staffing, clear communication, and rigorous attention to cleanliness and safety. For some families, Maefair Center represents a welcoming, well-organized environment where residents can be engaged, supported, and treated with dignity. For others, the experience is marred by reports of neglect, understaffing, unsafe conditions, and process gaps that undermine trust. The breadth of these experiences suggests that outcomes at this center are highly variable and likely depend on factors such as staffing levels, shift coverage, and the effectiveness of leadership in enforcing standards and ensuring consistent, compassionate care across all shifts.

Features

Housing

  • 134 resident community capacity 134 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Maefair Health Care Center in Trumbull, CT is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a comfortable and engaging lifestyle, Maefair offers an array of amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room. Residents can also enjoy the beautiful outdoor space and garden for relaxation and socializing.

The community takes pride in offering fully furnished accommodations with private bathrooms for each resident's convenience. Housekeeping services are provided to ensure that residents have more time to engage in activities they enjoy. The dining experience at Maefair is exceptional, with restaurant-style dining available and special dietary restrictions catered to.

Residents can benefit from various care services available 24/7, including assistance with daily activities such as bathing, dressing, and transfers. Medication management and diabetes diet assistance are also provided by trained staff members. Mental wellness programs are offered to support the emotional well-being of residents.

Maefair understands the importance of staying connected and provides Wi-Fi/high-speed internet access throughout the community. Community-operated transportation ensures ease of movement for non-medical purposes like shopping trips or social outings. Transportation is also arranged for residents' medical appointments.

Residents have ample opportunities to stay active and engaged through fitness programs, scheduled daily activities, resident-run activities, and planned day trips. Additionally, concierge services are available to assist residents with any specific needs or requests they may have.

Located near various amenities within close proximity like cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation options, Maefair Health Care Center provides both convenience and accessibility to its residents.

Overall, Maefair Health Care Center in Trumbull provides an enriching assisted living experience where residents can enjoy tailored care services along with an array of amenities that promote their overall well-being and active lifestyle.

Nearby Places of Interest

Parks

  • Twin Brooks Park (0.4 miles)
  • Lake Mohegan (3.9 miles)
  • Boothe Memorial Park Hawkwatch (4.3 miles)
  • Gould Manor Park (5.8 miles)
  • Silver Sands State Park (6.8 miles)
  • Veterans Park (7.8 miles)

Cafes

  • Starbucks (0.7 miles)
  • Doughnut Inn (4.3 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (4.8 miles)
  • Aunties Cafe (4.9 miles)
  • Shearwater Coffee Bar (7.2 miles)
  • Starbucks (7.5 miles)

Physicians

  • Bridgeport Family Health (1.2 miles)
  • Pediatric Healthcare Associates (1.6 miles)
  • Edward Michael Lane (1.6 miles)
  • Patrignelli Robert J MD PC (1.9 miles)
  • Vicente MD Diaz MBA (2.4 miles)
  • Yale New Haven Health Park Avenue Medical Center (2.6 miles)
  • Primary Care Associates PC (4.1 miles)

Restaurants

  • Crown Pizza (1.6 miles)
  • McDonald's (2.1 miles)
  • McDonald's (2.5 miles)
  • Trumbull Pizza Company (3.4 miles)
  • Boca Oyster Bar (4.3 miles)
  • Two Roads Brewing Company (4.4 miles)
  • Panchero's Mexican Grill (4.5 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.5 miles)
  • Rite Aid (3.8 miles)

Hospitals

  • St Vincent's Medical Center (2.5 miles)
  • Bridgeport Hospital (3.6 miles)
  • Bridgeport Hospital (3.6 miles)
  • Milford Campus Bridgeport Hospital (6.8 miles)
  • Milford Hospital Walk In (7.3 miles)

Transportation

  • Metro-North BPT Rail Yard (3.8 miles)
  • Greater Bridgeport Transit Authority (3.9 miles)
  • Amtrak (4.1 miles)
  • Metro North - Fairfield Metro Station (5.7 miles)
  • Metro North - Milford Train Station (7.1 miles)
  • Metro North - Fairfield Train Station (7.3 miles)

Places of Worship

  • United Methodist Church of Monroe (6.8 miles)

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