United Visiting Nurse

Pros

• The ostomy nurse saved the caregiver's sanity during the husband's illness.
• The nurse's wide range of experience provided practical solutions to long-standing ostomy and appliance problems.
• Her skills eliminated 2 a.m. leakages and frequent appliance changes.
• She is described as a blessing.
• The nurses themselves are consistently amazing.

Cons

• The main office is unprofessional.
• The main office is lazy.
• There is little to no communication between the main office and the nurses.
• There is little to no communication between the main office and the clients.
• Nurses sometimes do not show up and there is no warning.
• When inquiries are made, no one answers.

Review

Two experiences with ostomy care paint a picture of extraordinary clinical support intertwined with frustrating administrative gaps. One account centers on a nurse whose skill and dedication made an almost overwhelming burden bearable during the most difficult years of a husband's life. The writer emphasizes the breadth of the nurse's experience, saying it spanned a wide range of ostomy-related challenges and allowed for solutions to problems that had long resisted change. This caregiver didn't merely perform routine tasks; she inspired practical, creative responses to chronic issues with the ostomy and the appliance itself. The end result, for the writer, was a life that shifted from constant crisis toward steadier, more predictable rhythms.

The most striking outcome described is the transformation in day-to-day reliability. Where before there had been persistent disruptions - especially at night - the nurse's intervention led to "gone were the 2 am leakages and appliance changes." That line captures more than a change in technique; it signals a fundamental improvement in both safety and peace of mind. The writer notes that the nurse's capability was something precious and relatively rare, a combination of deep knowledge, adaptable problem-solving, and the hands-on competence needed to keep an ostomy functioning smoothly through the long arc of a difficult illness. The sentiment that lingers is profound gratitude: "You were a blessing."

Behind the gratitude lies a broader appreciation for the nurse's approach. The reviewer highlights that the nurse's experience was not merely about handling emergencies but about preventing them through thoughtful, individualized care. The description implies a clinician who could interpret subtle signals, anticipate needs, and tailor appliance choices and care strategies to fit a changing life. In the setting of a loved one's final years, that level of support does more than improve physical comfort; it steadies the emotional landscape, allowing family members to breathe a little easier and focus more on presence and connection than on crisis management.

A second, contrasting account turns the lens toward the franchise's administrative backbone. Here, the praise for individual nurses remains unwavering - "the nurses themselves are always amazing" - but the experience of dealing with the central office is markedly negative. The main office is described in stark terms: either "solely unprofessional or, b) just lazy." The writer's frustration is not about the compassionate care received from clinicians, but about the breakdowns in communication that link the nurses to the people who hire and dispatch them. It's a critique that distinguishes between the quality of front-line care and the systems that must support that care to reach the patient reliably.

The core of the complaint lies in communication gaps. The review notes persistent disconnects between the main office, the nurses, and the patients and families. Even when care is planned, the office often fails to convey essential information, leaving families in a precarious position. The disconnect is not a minor annoyance; it translates into real risk and real insecurity for those who rely on scheduled support. The xenial glow created by the nurses' expertise is dimmed by the sense that the administrative side of the service does not match that level of care. In other words, excellent clinicians are present, but a dysfunctional office undermines the overall quality of the experience.

The most acute symptom of this administrative failure is the recurrent inability to deliver care as promised. The reviewer describes a pattern: nurses who cannot show up, coupled with a lack of proactive communication to explain why or what will happen next. This is not framed as a rare hiccup but as a frequent, troubling occurrence that recurs "several times a month." The frustration is intensified by today's experience: "happening today prompted me to write this," followed by a radio silence when they called to confirm whether the nurse would arrive and, in fact, there was no one available to answer. The repeated failure to answer the phone compounds the sense of abandonment and leaves families feeling abandoned at critical times.

Taken together, these two perspectives illuminate a complex reality: the clinical work of ostomy care performed by skilled nurses can be life-changing, yet the effectiveness of that care is tempered by organizational weakness at the administrative level. The stories honor the remarkable, life-affirming competence of the nurses while delivering a candid critique of the main office's communication practices. The enduring message is clear - patients and families rely on dependable, clear communication to complement exceptional clinical care. When the professional workforce shines but the system behind it falters, the overall experience can feel unstable and frustrating, even in the presence of heroes on the front lines.

Located in Trumbull, Connecticut, this area offers a variety of amenities for seniors looking to live in a peaceful and convenient neighborhood. With several parks nearby such as Twin Brooks Park and Lake Mohegan, residents can enjoy outdoor activities and nature walks. There are also cafes like Starbucks and Panera Bread where seniors can socialize with friends over a cup of coffee. Additionally, there are physicians' offices like Bridgeport Family Health and pharmacies including Walgreens and CVS for easy access to medical care and prescriptions. For dining options, there is a selection of restaurants ranging from pizza places to upscale dining establishments like Barcelona Restaurant & Wine Bar. In terms of healthcare, nearby hospitals include St Vincent's Medical Center and Bridgeport Hospital for any medical needs. Transportation options are also available with the Greater Bridgeport Transit Authority and Metro-North train stations within a few miles. Overall, this area provides a blend of convenience, recreational opportunities, and essential services for seniors considering senior living in Trumbull.

Parks

• Twin Brooks Park (0.8 miles)
• Lake Mohegan (3.5 miles)
• Boothe Memorial Park Hawkwatch (4.6 miles)
• Gould Manor Park (5.5 miles)
• Silver Sands State Park (7 miles)
• Veterans Park (7.5 miles)

Cafes

• Starbucks (0.9 miles)
• Doughnut Inn (4.4 miles)
• Panera Bread (4.5 miles)
• Starbucks (5 miles)
• Aunties Cafe (5.2 miles)
• Shearwater Coffee Bar (6.8 miles)
• Starbucks (7.1 miles)

Physicians

• Bridgeport Family Health (1 miles)
• Pediatric Healthcare Associates (1.2 miles)
• Edward Michael Lane (1.2 miles)
• Patrignelli Robert J MD PC (2 miles)
• Yale New Haven Health Park Avenue Medical Center (2.3 miles)
• Vicente MD Diaz MBA (2.7 miles)
• Primary Care Associates PC (4.2 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (4 miles)

Restaurants

• Crown Pizza (1.6 miles)
• McDonald's (2.3 miles)
• McDonald's (2.4 miles)
• Trumbull Pizza Company (3.5 miles)
• Boca Oyster Bar (4.1 miles)
• Barcelona Restaurant & Wine Bar (4.2 miles)
• Two Roads Brewing Company (4.4 miles)

Hospitals

• St Vincent's Medical Center (2.2 miles)
• Bridgeport Hospital (3.5 miles)
• Bridgeport Hospital (3.5 miles)
• Milford Campus Bridgeport Hospital (7.1 miles)
• Milford Hospital Walk In (7.6 miles)

Transportation

• Greater Bridgeport Transit Authority (3.6 miles)
• Metro-North BPT Rail Yard (3.7 miles)
• Amtrak (3.9 miles)
• Metro North - Fairfield Metro Station (5.4 miles)
• Metro North - Fairfield Train Station (6.9 miles)
• Metro North - Milford Train Station (7.3 miles)
• Metro North - Southport Train Station (8.2 miles)

Places of Worship

• United Methodist Church of Monroe (6.9 miles)