Brookdale Westampton

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  • Interior

    A bathroom featuring a walk-in tub with an open door for easy access.
  • Decor

    A well-decorated dining room with a wooden table set for six, featuring elegant chairs and a large wall clock.
  • Living Room

    A cozy and spacious living room with a sofa, recliners, and large windows letting in natural light.
  • Architecture

    A well-lit interior space with arranged tables and chairs, featuring decorative architectural elements and soft lighting.
  • Bedroom

    A cozy bedroom with natural light, featuring a neatly made bed, bedside lamp, and a potted plant.
  • Windows

    A cozy residential patio with outdoor seating and lampposts on a sunny day.
  • Dining

    A modern kitchen with dark wooden cabinets, stainless steel appliances, and a cozy dining area.
  • Lighting

    A well-lit hair salon interior featuring chairs, mirrors, and professional styling equipment.
  • Patio

    A cozy patio with outdoor seating and large windows.

Brookdale Westampton

480 West Woodlane Road, Westampton, NJ 80603

For more information about senior living options: (844) 490-3973

4 from 17 reviews
5 stars
12
4 stars
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3 stars
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Overall Review of Brookdale Westampton

Pros

  • pro Brookdale Westampton is a nice community.
  • pro Brookdale Westampton is a wonderful, loving community for loved ones.
  • pro Brookdale Westampton is a hidden gem conveniently located off I-295, with a memory care neighborhood that feels loving and at home.
  • pro The staff at Brookdale Westampton go out of their way to present programs that residents enjoy.
  • pro The activities assistants at Brookdale Westampton are the greatest, joining performances that residents love and that create smiles and laughter.
  • pro Brooke, Robin, and Deana are wonderful staff members.
  • pro Donna at the front desk is hardworking and dedicated to getting to know residents and family members.

Cons

  • pro They say the staff are completely disengaged, on personal cell phones, and unable to react quickly to prevent a fall.
  • pro They call this level of negligence unacceptable for a facility entrusted with vulnerable seniors, attributing it to staff inattention and lack of professional oversight.
  • pro They claim managers are clueless or don’t care about the elderly, and that some H.H.A.s and med techs treat residents nastily.
  • pro They describe residents screaming for help, with the elderly saying “help me please,” and believe the staff hurt them or neglect to respond.
  • pro They allege a culture where staff may intentionally neglect and cover for each other, making it hard to report abuse.
  • pro They note a decline in activities, atmosphere, and cleanliness after admin turnover, suggesting the facility is not well run.
  • pro They accuse the facility of questionable charges and contract terms, including a death-related charge and an additional 7 days’ charge after death, plus a community fee.
  • pro They state an intention to report concerns to authorities (APS/Department of Health) and note a lack of corporate response.

Review

Brookdale Westampton is best suited for families seeking a memory-care oriented environment with an intimate footprint, where daily programming is robust and staff engagement is emphasized. The setting aims to feel home-like, with a campus that supports structured activities and social opportunities designed to keep residents mentally and socially stimulated. It can be a compelling choice for families who value an approachable atmosphere, convenient location off I-295, and a facility that markets itself on warmth and resident-centered care. However, those who require unwavering safety, consistently transparent administration, and crystal-clear billing practices should actively consider alternatives. The risk profile here demands disciplined vetting and close ongoing oversight.

On the plus side, the community’s memory-care focus and intimate scale create an environment where residents can participate in frequent, purposeful activities. Reviewers consistently praise a dedicated activities team and opportunities for performances and social interaction, which can translate into meaningful quality-of-life improvements for residents who respond well to structured engagement. The staff often receives high marks for warmth and genuine interaction, with several testimonials highlighting staff who go beyond routine care to create moments of joy. The setting’s aesthetics and the perceived value of the program also appeal to families seeking a livelier, more participatory daily routine than a purely clinical atmosphere.

Yet the negatives are tangible and repeatedly surfaced in multiple accounts. Serious concerns center on safety and supervision: instances where staff appeared distracted, sometimes by personal devices, and residents suffered falls or distress in ways that prompt questions about response times and attentiveness. Allegations of mistreatment or hostile behavior have been aired by families, along with protests about the consistency and quality of bedside care. Management and leadership are described by some families as disengaged or slow to respond, and turnover at the administrative level coincides with dips in activities, cleanliness, and overall morale. Added complexity comes from mixed reporting on billing practices and contract terms, including debates over refunds after death and additional charges that complicate the financial picture for grieving families.

These contrasts matter deeply for decision-making. The strongest argument for Brookdale Westampton rests with its activity-forward culture and the relationships some residents build with a responsive staff, elements that can deliver meaningful daily happiness when trustworthy supervision is in place. The strongest counterweight is risk: credible concerns about care consistency, possible mistreatment, and opaque or shifting financial terms that erode trust. If administration demonstrates visible, sustained improvement in supervision, accountability, and clear communication, the positives can outweigh the concerns. Without that demonstrated stability, the facility’s appeal weakens as safety and reliability become paramount.

For families weighing alternatives, the guidance is explicit. If ironclad safety, predictable oversight, and transparent contracts are non-negotiable, it is prudent to broaden the search. Look for facilities with stable leadership, lower staff turnover, and clearly documented incident-response protocols and billing policies. When evaluating, request current inspection reports, speak with front-line caregivers during multiple shifts, and insist on direct answers about how falls are handled, how residents are shielded from potential mistreatment, and how concerns are escalated. A trial stay or shadowing a day can reveal real-time care dynamics and whether the promised culture actually exists on the floor. Also scrutinize the financial terms: refunds on residency, termination charges, and any community fees, ensuring all potential scenarios are covered in writing.

Bottom line: Brookdale Westampton can be a fit for residents who thrive in an engaged, memory-care environment and for families willing to subject the facility to rigorous ongoing oversight. For those who prioritize safety, consistency, and transparent governance, exploring alternatives is sensible. The core strengths, active programming, personable staff in certain roles, and an inviting setting, are meaningful, but they are counterbalanced by credible concerns about supervision, resident treatment, and billing practices. Proceed with a structured plan: interview leadership, review the most recent inspections, observe care during a shift, and demand a clear, enforceable service agreement. If these conditions can be met, Brookdale Westampton remains a viable option; if not, move on to communities with stronger, steadier governance and a proven track record of consistent, respectful care.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Trenton-Mercer County (18 miles away) Trenton-Mercer County (18 miles away)
  • Philadelphia International (23 miles away) Philadelphia International (23 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brookdale Westampton in Westampton, NJ is an exceptional assisted living community that offers a wide range of amenities and care services for its residents. The community is fully furnished and equipped with modern conveniences such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.

Residents can enjoy delicious meals served in a beautiful dining room, with special dietary restrictions taken into consideration. Additionally, there is a kitchenette available for those who prefer to cook their own meals.

The community provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Residents also have access to medication management and coordination with healthcare providers for any specific medical needs or concerns they may have. The community offers a mental wellness program and specialized memory care programming for individuals dealing with mild cognitive impairment or dementia.

Brookdale Westampton takes pride in providing an engaging lifestyle for its residents through resident-run activities and scheduled daily activities. This ensures that there is always something fun and stimulating happening within the community.

Pets are welcome at Brookdale Westampton, allowing residents to enjoy the company of their furry friends. Outdoor space is also available for residents to relax and enjoy nature.

The community's convenient location provides easy access to various amenities nearby. There are cafes, parks, pharmacies, physicians' offices, and restaurants located just a short distance away from the community.

With its comprehensive amenities and care services, as well as its commitment to creating an engaging environment for its residents, Brookdale Westampton is the ideal assisted living community for individuals seeking comfort, support, and a vibrant lifestyle in Westampton, NJ.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • Rite Aid (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3.3 miles)
  • ACME Markets Pharmacy (3.5 miles)
  • CVS Pharmacy (3.6 miles)

Physicians

  • Cooper Hematology/Oncology (1.8 miles)
  • Cooper University Physicians (2 miles)
  • Dr.'s Eyecare Center (2.8 miles)
  • Clermont Nadine N Md Virtua Memorial Hospital Mt Holly (4.2 miles)
  • Gastroenterology Consultants of South Jersey (4.4 miles)
  • South Jersey Eye Physicians (6.2 miles)
  • Capital Health Primary Care - Columbus (6.9 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (8.3 miles)
  • Starbucks (10.3 miles)

Restaurants

  • Crown Fried Chicken (2 miles)
  • Chick-Fil-A (2.2 miles)
  • Cracker Barrel (2.3 miles)
  • New Golden Dawn Diner (2.8 miles)
  • Gaetano's Penny Packer (2.8 miles)
  • McDonald's (3.2 miles)
  • Taco Bell (3.4 miles)

Parks

  • Hainesport Township Park (3.4 miles)
  • Columbus Park (3.8 miles)
  • Country Farms Park (8.3 miles)

Hospitals

  • Jefferson Torresdale Hospital (7.4 miles)
  • Jefferson Cherry Hill Hospital (10.7 miles)
  • Frankford Hospital-Bucks County (11 miles)

Theaters

  • AMC Neshaminy 24 (9.5 miles)

Frequently Asked Questions

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