Brookdale Westampton

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  • Interior

    A bathroom featuring a walk-in tub with an open door for easy access.

  • Decor

    A well-decorated dining room with a wooden table set for six, featuring elegant chairs and a large wall clock.

  • Living Room

    A cozy and spacious living room with a sofa, recliners, and large windows letting in natural light.

  • Architecture

    A well-lit interior space with arranged tables and chairs, featuring decorative architectural elements and soft lighting.

  • Bedroom

    A cozy bedroom with natural light, featuring a neatly made bed, bedside lamp, and a potted plant.

  • Windows

    A cozy residential patio with outdoor seating and lampposts on a sunny day.

  • Dining

    A modern kitchen with dark wooden cabinets, stainless steel appliances, and a cozy dining area.

  • Lighting

    A well-lit hair salon interior featuring chairs, mirrors, and professional styling equipment.

  • Patio

    A cozy patio with outdoor seating and large windows.

Brookdale Westampton

480 West Woodlane Road, Westampton, NJ 80603

For more information about senior living options: (844) 490-3973

4 from 17 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
1
1 stars
3

Memory Care

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    Overall Review of Brookdale Westampton

    Pros

    • pro Brookdale Westampton is a hidden gem and a nice community.
    • pro The memory care neighborhood feels intimate and nurturing.
    • pro The CNAs, LPNs, and dining staff are terrific.
    • pro The activities assistants at Brookdale Westampton are wonderful and engaging.
    • pro Brooke, Robin, and Deana are wonderful.
    • pro Donna at the front desk is hardworking and attentive.
    • pro The facility is very beautiful and makes residents feel at home.
    • pro The programs are well-structured with all-day activities that residents enjoy.

    Cons

    • pro The staff are disengaged and distracted by personal cell phone use, failing to prevent a fall.
    • pro The managers are clueless or do not care about the elderly.
    • pro Some HHAs and med techs treat residents nastily.
    • pro A staff member named Precious was disrespectful to a visitor.
    • pro The reviewer believes the mistreatment is intentional and due to a lack of care.
    • pro Staff anger toward the elderly leads to residents being allowed to fall and not promptly assisted.
    • pro There is alleged abuse, including not bathing residents, hitting them, and stealing belongings.
    • pro Residents are described as smelling bad due to lack of deodorants or toothpaste and inadequate hygiene.
    • pro The contract imposes unexpected charges on death or termination, such as seven extra days' room charges after belongings are removed.
    • pro A decline in activities, atmosphere, and cleanliness followed admin turnover, suggesting the administration does not effectively run the facility.

    Review

    Brookdale Westampton sits along the highway corridor as a memory care community that many families describe as warm, welcoming, and beautifully laid out. Several reviewers paint a picture of a place that feels like a close-knit, homey environment where residents can enjoy a structured day, meaningful activities, and regular social interaction. The property is repeatedly praised for its memory care neighborhood, intimate setting, and the sense that residents are treated with kindness and respect. In particular, some reviewers highlight the dedicated efforts of the activities team and the enthusiasm of staff who engage residents in events, performances, and everyday moments of joy. A longtime entertainer who performs there notes that the activities assistants - along with the broader staff - work hard to create lively, engaging experiences that residents and families appreciate.

    There is also a strong thread of positive personal relationships in the reviews. Names like Brooke, Robin, and Deana appear repeatedly as crucial sources of warmth and connection, with families describing them as wonderful and essential to the community's spirit. Donna at the front desk is recognized for her hard work and ongoing efforts to get to know residents and family members, even when she is new to the role. For families, these staff members are often the face of Brookdale Westampton, the ones who help residents feel seen, heard, and cared for on a daily basis. The overall impression from these comments is that the staff who interact directly with residents - CNA and LPN teams, dining staff, and activity coordinators - contribute positively to the day-to-day experience of living in the community.

    Yet, amid these affirmations, several reviews cast sharp and troubling shadows over Brookdale Westampton's operations. One family recounts a distressing incident in which a resident fell right in front of nursing staff who appeared preoccupied with personal cell phone use. The parent describes the staff member as texting at the bedside, and asserts that the fall was not prevented despite the caregiver standing very close. The reviewer frames this as more than an accident, labeling it a direct consequence of inattention and a lack of professional oversight, and calls for stricter conduct policies, a ban on personal phone use on duty, and renewed training on active supervision and rapid response. This account emphasizes safety concerns and the crucial need for immediate corrective action to protect vulnerable residents.

    Additional voices in the mix raise serious allegations about how some residents are treated, including claims of yelling, rough handling, and neglect. One reviewer describes overheard screaming and a belief that residents are scared and harmed "when being touched," asserting that the managers either do not know or do not care about these incidents. The reviewer even suggests undercover oversight to document ongoing problems and warns that without intervention, the pattern could continue. There is a fear that management's stance may not align with the fundamental expectation of respectful, compassionate care for those with Alzheimer's and other cognitive challenges. The intensity of these accusations has driven the writer to consider reporting concerns to adult protective services and health authorities.

    Complicating the picture further is a detailed financial critique from another reviewer who documents a troubling contract nuance surrounding end-of-life circumstances. They describe a policy where a "30.5 days" room refund is coupled with ongoing charges for level of care, and an additional seven-day charge after a resident's death, even when the room is cleared and cleaned promptly. The reviewer notes confusion and frustration over these terms, suggesting that the contract's wording - especially around termination and death - may be opaque or inconsistently applied. They also point to a separate "community fee" charged when new residents move in, and imply that post-death charges may create financial stress for grieving families. This financial transparency issue has left some families uneasy about whether the costs accurately reflect services and the true state of the room after a resident passes away.

    Against these concerns, other reviewers recount a strong sense of community and genuine care. A family member notes that Brookdale Westampton is "a hidden gem" with a memory care neighborhood that provides an intimate, home-like setting. They describe the overall aesthetic as beautiful and the environment as one in which residents feel comfortable and cared for. Another guest, a well-known local performer with many clients, emphasizes the positive impact of Brookdale's programs and the willingness of staff to support and participate in activities, including performances that bring smiles and laughter to residents. The reviewer who praises Brooke, Robin, Deana and Donna emphasizes how the staff's demeanor and dedication have left a lasting, favorable impression.

    Ultimately, the range of experiences shared by reviewers at Brookdale Westampton reflects a community with both commendable strengths and significant concerns. Families describe a facility that can feel like a loving, well-organized place - especially when staff are engaged, responsive, and part of a cohesive team that values residents' dignity and routine. At the same time, other voices raise alarms about staff attentiveness, possible abuse, and the need for rigorous oversight, transparent policies, and accountability at every level of care. The conflicting narratives suggest that while Brookdale Westampton can be a wonderful home for many residents, it also requires ongoing attention from leadership to ensure consistent safety, respectful treatment, and financial clarity. For families evaluating the community, the messages converge on one clear point: the care of vulnerable seniors hinges on active supervision, compassionate engagement, and transparent, trustworthy administration that earns and preserves the trust of residents and their loved ones.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Trenton-Mercer County (18 miles away) Trenton-Mercer County (18 miles away)
    • Philadelphia International (23 miles away) Philadelphia International (23 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Brookdale Westampton in Westampton, NJ is an exceptional assisted living community that offers a wide range of amenities and care services for its residents. The community is fully furnished and equipped with modern conveniences such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.

    Residents can enjoy delicious meals served in a beautiful dining room, with special dietary restrictions taken into consideration. Additionally, there is a kitchenette available for those who prefer to cook their own meals.

    The community provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Residents also have access to medication management and coordination with healthcare providers for any specific medical needs or concerns they may have. The community offers a mental wellness program and specialized memory care programming for individuals dealing with mild cognitive impairment or dementia.

    Brookdale Westampton takes pride in providing an engaging lifestyle for its residents through resident-run activities and scheduled daily activities. This ensures that there is always something fun and stimulating happening within the community.

    Pets are welcome at Brookdale Westampton, allowing residents to enjoy the company of their furry friends. Outdoor space is also available for residents to relax and enjoy nature.

    The community's convenient location provides easy access to various amenities nearby. There are cafes, parks, pharmacies, physicians' offices, and restaurants located just a short distance away from the community.

    With its comprehensive amenities and care services, as well as its commitment to creating an engaging environment for its residents, Brookdale Westampton is the ideal assisted living community for individuals seeking comfort, support, and a vibrant lifestyle in Westampton, NJ.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.2 miles)
    • Rite Aid (2.2 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3.3 miles)
    • ACME Markets Pharmacy (3.5 miles)
    • CVS Pharmacy (3.6 miles)

    Physicians

    • Cooper Hematology/Oncology (1.8 miles)
    • Cooper University Physicians (2 miles)
    • Dr.'s Eyecare Center (2.8 miles)
    • Clermont Nadine N Md Virtua Memorial Hospital Mt Holly (4.2 miles)
    • Gastroenterology Consultants of South Jersey (4.4 miles)
    • South Jersey Eye Physicians (6.2 miles)
    • Capital Health Primary Care - Columbus (6.9 miles)

    Cafes

    • Starbucks (2 miles)
    • Starbucks (8.3 miles)
    • Starbucks (10.3 miles)

    Restaurants

    • Crown Fried Chicken (2 miles)
    • Chick-Fil-A (2.2 miles)
    • Cracker Barrel (2.3 miles)
    • New Golden Dawn Diner (2.8 miles)
    • Gaetano's Penny Packer (2.8 miles)
    • McDonald's (3.2 miles)
    • Taco Bell (3.4 miles)

    Parks

    • Hainesport Township Park (3.4 miles)
    • Columbus Park (3.8 miles)
    • Country Farms Park (8.3 miles)

    Hospitals

    • Jefferson Torresdale Hospital (7.4 miles)
    • Jefferson Cherry Hill Hospital (10.7 miles)
    • Frankford Hospital-Bucks County (11 miles)

    Theaters

    • AMC Neshaminy 24 (9.5 miles)

    Frequently Asked Questions

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