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Complete Care at Marcella in Burlington, NJ

Complete Care at Marcella is a memory care community in Burlington, NJ.

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Complete Care at Marcella in Burlington, NJ

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2305 Rancocas Road, Burlington, NJ 08016

For more information about senior living options: (866) 208-4318

4.2 from 103 reviews
5 stars
72
4 stars
11
3 stars
3
2 stars
1
1 stars
16

Overall Review of Complete Care at Marcella

common 30 reviews mention this

Staff care and responsiveness stand out

Residents and families frequently describe staff as caring, attentive, and professional.

Across many reviews, families talk about kind, courteous staff who respond when help is needed and provide personal care with a respectful attitude. Several reviewers specifically mention nursing and nurse aides as vigilant or helpful, and others describe therapists and reception staff as professional. A few reviews contrast this with complaints about neglect, rudeness, or lack of communication, but positive caregiver interactions are a recurring theme.

common 15 reviews mention this

Therapy support is a key focus

Many residents describe physical and occupational therapy as instrumental in recovery.

Multiple reviews highlight therapy teams helping with mobility and regaining strength, with some people praising physical and occupational therapists as competent and attentive. Others describe more limited or frustrating rehab experiences, including complaints about not having a clear plan or not doing enough therapy during their stay. Taken together, residents appear to view therapy as central to the experience—sometimes strong, sometimes not meeting expectations.

common 12 reviews mention this

Facility cleanliness is a recurring theme

Cleanliness comes up often, with many reviewers praising the facility’s condition.

Several reviews describe a clean environment and mention the absence of bad odors when visiting or entering the building. A smaller number of reviews directly criticize cleanliness, including statements about unpleasant smells or a dirty facility. Overall, cleanliness is something reviewers pay close attention to, both positively and negatively.

caveat 8 reviews mention this

Food quality draws mixed feedback

Food quality receives mixed feedback, ranging from praise to strong criticism.

Some reviewers say the food looks good or that meals meet expectations, and one mentions the menu looking good during a memory care visit. Others describe food as horrible, inedible, or not adequate, including comments about poor selections and not enough supplies. While the community offers special diets like diabetes and other restricted diets, residents still differ on whether day-to-day meals are satisfying.

  • A well-lit dining area featuring elegant furnishings and large windows.
caveat 6 reviews mention this

Communication and discharge handling

Some reviewers report problems with communication and care coordination.

A few reviews mention difficulty reaching staff, slow callbacks, or poor communication with case managers and social workers. There are also complaints about discharge processes and medication information, including one describing a lack of clarity on prescriptions at discharge. Other reviews are more positive about staff being informative or accommodating, but the communication and coordination concerns show up repeatedly enough to be a clear caution.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Trenton-Mercer County (16 miles away) Trenton-Mercer County (16 miles away)
  • Philadelphia International (24 miles away) Philadelphia International (24 miles away)
  • Transportation & parking Transportation & parking

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Fitness programs Fitness programs
  • Religious services Religious services
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Nearby Places of Interest

Restaurants

  • Chick-Fil-A (0.8 miles)
  • Crown Fried Chicken (1.5 miles)
  • Cracker Barrel (2 miles)
  • New Golden Dawn Diner (2.4 miles)
  • Doc's Pub Irish Sports Bar (2.7 miles)
  • Gaetano's Penny Packer (3 miles)
  • Bencivengo's Tomato Pies (3.2 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Rite Aid (1.8 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.9 miles)
  • ACME Markets Pharmacy (3.8 miles)
  • CVS Pharmacy (3.9 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (9.1 miles)
  • Starbucks (9.6 miles)
  • Starbucks (10.8 miles)

Physicians

  • Cooper Hematology/Oncology (1.6 miles)
  • Cooper University Physicians (1.7 miles)
  • Dr.'s Eyecare Center (2.2 miles)
  • Clermont Nadine N Md Virtua Memorial Hospital Mt Holly (4.8 miles)
  • Gastroenterology Consultants of South Jersey (5.2 miles)
  • South Jersey Eye Physicians (5.2 miles)
  • Capital Health Primary Care - Columbus (5.9 miles)

Parks

  • Columbus Park (2.4 miles)
  • Hainesport Township Park (4.3 miles)
  • Country Farms Park (9.7 miles)
  • Champion Park Playground (11.9 miles)

Hospitals

  • Jefferson Torresdale Hospital (7.4 miles)
  • Frankford Hospital-Bucks County (9.8 miles)
  • St Mary Rehab Hospital (11.8 miles)
  • Jefferson Cherry Hill Hospital (11.9 miles)

Theaters

  • AMC Neshaminy 24 (8.7 miles)

Frequently Asked Questions

What floor plans and room types does Complete Care at Marcella offer?
Where is Complete Care at Marcella?
Does Complete Care at Marcella provide care for residents with dementia or Alzheimer's disease?
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Related Resources

  • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

    The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

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