Burlington Woods

Pros

• The daytime staff at the facility was consistently described as nice and caring, creating a positive atmosphere for patients and their families.
• Several reviewers praised the physical and occupational therapists as outstanding, highlighting their competence and support during rehabilitation.
• Many patients felt that they received exceptional care during their stay, appreciating the attentiveness of the nursing staff and aides.
• One reviewer noted that expressing gratitude to the staff fostered positive connections, contributing to a better overall experience.
• The facility's recent renovations were well-received, contributing to a pleasant environment for recovery.
• A visitor remarked on the cleanliness of the facility during their tour, indicating good hygiene standards.
• Overall, there are indications that some patients felt supported in their healing process by the facility's dedicated staff.

Cons

• The night staff at the facility was reportedly unhelpful and careless with medication administration, leading to concerns about patient care.
• Many patients experienced a lack of continuity in care due to the reliance on agency staff who were unfamiliar with their conditions.
• Multiple reviewers described the facility as unsanitary, with unpleasant odors and inadequate cleanliness throughout the premises.
• There were numerous complaints about staffing levels being insufficient, resulting in neglect of patients' needs.
• The quality of food service was criticized, with reports of meals being delivered without utensils and overall poor nutritional standards.
• Patients were reported to have suffered serious health declines during their stay, including bed sores and disorientation.
• Visitors expressed frustration over unresponsive staff and a lack of compassion or concern for patients’ well-being from both nursing staff and administration.
• Management was characterized as nonexistent, showing no concern for ongoing issues within the facility or patient care.

Review

Burlington Woods Rehabilitation and Nursing Center has garnered a wide array of reviews from patients and their families, highlighting an alarming contrast between the experiences of those who have received care there. While some individuals reported positive interactions with daytime staff, others expressed grave concerns regarding the quality of care provided during night shifts and by various other personnel. The facility's reputation appears to be marred by instances of medication mismanagement, lack of attention to patient needs, and overall inadequate staffing levels.

Several reviewers noted that while daytime employees often displayed compassion and competence in their roles, nighttime staff frequently fell short of these standards. Complaints surfaced about medication errors, insufficient assistance with basic needs like toileting, and a general lack of warmth in caregiver interactions. One account described a family member's experience where nursing assistants openly cited legal limitations instead of addressing patients? needs. This pattern suggests not only a potential issue with employee training but also raises questions about the level of oversight provided by management in maintaining quality care.

In stark contrast to the affirmations of certain therapies?particularly physical and occupational therapy?numerous reviews painted a troubling picture regarding overall patient well-being. Patients who entered Burlington Woods seeking rehabilitation after surgeries or serious medical events found themselves facing unexpected declines in health while under the facility?s care. A heart-wrenching testimony described how one individual entered capable of speech and movement but left disoriented and unable to communicate?an experience echoed by others whose loved ones returned from Burlington Woods with worsened health conditions, including untreated bedsores which could signal neglect on the staff's part.

The culture within Burlington Woods appears deeply strained; frustrations were voiced about continuous staffing changes due to reliance on agency workers who lacked familiarity with residents? specific medical histories or requirements. Several reviewers observed that this inconsistency led to poorly coordinated care that compromised patient safety. Such understaffing likely contributes not only to chaotic daily management but also demoralizes existing staff members who may feel overwhelmed or unsupported throughout their shifts.

Personal accounts also echoed sentiments about inadequate nutrition standards at Burlington Woods, noting that meals sometimes lacked essential utensils or even adequate portions for patients? nutritional needs. Families expressed despair over reports that residents frequently received cold meals devoid of basic dining equipment?a critical oversight for individuals recovering from health issues wherein proper nutrition plays a vital role in healing.

Ultimately, the sentiment among many families was one of deep concern for their loved ones' safety at Burlington Woods. Reviews condemned both the physical environment?which some described as unsanitary or smelly?and administrative indifference toward ongoing operational failures within the facility. It became clear that continual unannounced visits are essential for potential residents' families when assessing such facilities since firsthand observations can provide crucial insights into day-to-day realities hidden behind more polished public presentations.

Despite isolated positive experiences related mainly to specific therapeutic services, it is evident that systemic issues plague Burlington Woods Rehabilitation and Nursing Center as outlined by numerous dissatisfied stakeholders. The juxtaposition between commendable staff efforts during working hours against widespread assertions regarding neglect underscores an urgent need for significant operational reforms aimed at ensuring dignity and proper care for all patients entrusted into this facility?s hands. Families left wondering if they had made a grave error pursuing rehab here felt compelled to share these narratives as cautionary tales?ensuring awareness around what should be simple principles: dedicated care should never be negotiable when it comes to our loved ones? well-being.

Restaurants

• Chick-Fil-A (0.4 miles)
• Crown Fried Chicken (1.6 miles)
• Cracker Barrel (2.1 miles)
• Doc's Pub Irish Sports Bar (2.3 miles)
• New Golden Dawn Diner (2.4 miles)
• Bencivengo's Tomato Pies (2.8 miles)
• Gaetano's Penny Packer (3.1 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (8.7 miles)
• Starbucks (10 miles)
• Starbucks (10.3 miles)

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (1.7 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3 miles)
• Rite Aid (3.5 miles)
• ACME Markets Pharmacy (4 miles)

Physicians

• Cooper Hematology/Oncology (1.8 miles)
• Cooper University Physicians (1.8 miles)
• Dr.'s Eyecare Center (2.2 miles)
• South Jersey Eye Physicians (5 miles)
• Clermont Nadine N Md Virtua Memorial Hospital Mt Holly (5.1 miles)
• Gastroenterology Consultants of South Jersey (5.5 miles)
• Capital Health Primary Care - Columbus (5.6 miles)

Parks

• Columbus Park (2 miles)
• Hainesport Township Park (4.7 miles)
• Country Farms Park (10.1 miles)
• Champion Park Playground (11.9 miles)

Hospitals

• Jefferson Torresdale Hospital (7.4 miles)
• Frankford Hospital-Bucks County (9.4 miles)
• St Mary Rehab Hospital (11.5 miles)

Theaters

• AMC Neshaminy 24 (8.5 miles)