Brookdale North Gilbert

Pros

• The facility is clean, and the staff is friendly, providing a caring environment for residents.
• Residents at Brookdale North Gilbert enjoy a variety of engaging activities that encourage interaction.
• The staff is attentive and well-trained, demonstrating genuine care for the residents.
• Many families feel grateful for the support and communication from the staff regarding their loved ones' needs.
• Brookdale North Gilbert offers a secure and beautiful community with convenient amenities like a salon and courtyard.
• Residents have access to daily activities, such as movie nights, bingo, and arts and crafts, enhancing their quality of life.
• Family members express appreciation for helpful staff members who assist with questions and paperwork.
• Some residents have shown remarkable improvement in their health and well-being after moving to Brookdale North Gilbert.
• The executive director actively participates in the care of residents, showcasing hands-on leadership within the community.
• Families feel relieved to have found a supportive place where their loved ones can thrive despite previous difficult living conditions.

Cons

• The onboarding process and payment issues at Brookdale were described as a hassle and frustrating for families.
• One reviewer reported that their husband was bruised all over his body and had numerous open sores just ten days after being admitted to Brookdale.
• A family member expressed that they would never recommend Brookdale, describing it as a "hell hole" where their loved one suffered before passing away four months later.
• Another reviewer mentioned that their loved one had fallen several times and was left on the floor because staff couldn't assist him promptly.
• Overall dissatisfaction with the care received led one reviewer to advise others not to choose Brookdale for their loved ones, citing terrible experiences during a brief stay.

Review

Brookdale North Gilbert has ignited a wide array of emotions and experiences among families seeking quality memory care for their loved ones. The facility is characterized by its clean environment, engaged staff, and multiple activities designed to encourage interaction among residents. Many reviewers commend the friendly demeanor of the staff, highlighting their willingness to answer questions and provide a sense of security for family members. Activities such as movie nights, bingo, singalongs, arts and crafts, and other daily events foster not just engagement but also a feeling of community that many families cherish.

Several individuals note the importance of being an active advocate when it comes to ensuring that appropriate services are provided at Brookdale. While some reviews highlight a seamless experience regarding care provided for residents with memory-related issues, others reflect on less satisfactory administrative processes involving onboarding and payments. There seem to be recurring challenges related to the management side of the facility which can detract from the positive perceptions formed by many regarding resident care.

Despite mixed feelings about this aspect, numerous families express gratitude towards specific staff members who made significant impressions during their loved ones’ stays. The kindness exhibited by personnel like Ashley — praised for her dedication in navigating through paperwork and facilitating VA benefits — is frequently mentioned as a source of comfort during what can otherwise be a tumultuous time for families in search of suitable long-term care options. Staff members like William, who leads with hands-on involvement in day-to-day operations, are often reported as going above and beyond to ensure residents feel cared for.

However, contrasting these more uplifting experiences are troubling accounts from some families who faced heart-wrenching situations while their loved ones were under Brookdale's care. One reviewer recounts how their husband entered the facility relatively healthy only to leave bruised with open sores after just ten days due to inadequate attention from staff. Such distressing narratives stand in stark contrast to the positive remarks made by other reviewers about resident engagement and satisfaction with the amenities offered.

Facility-wise, Brookdale presents well-maintained surroundings including spacious rooms equipped with essential amenities and recreational spaces like an enclosed courtyard where residents can enjoy outdoor time safely. Families appreciate that health monitoring systems have been put into place — including 24-hour help desk support along with camera installations in rooms intended to check on residents immediately after falls or incidents occur. Reviews suggest that such measures add an additional layer of security contributing positively towards peace-of-mind for those concerned about their loved ones’ safety.

In summation, Brookdale North Gilbert embodies both commendable qualities and areas needing improvement in providing memory care services—rendering it a facility worthy of consideration but approached carefully. While many families benefit from attentive service and see tangible improvements in their loved ones' well-being after transitioning into this facility, others encountered deeply concerning scenarios that warrant cautionary tales for prospective clients exploring options within memory care environments. This duality underscores the necessity for rigorous investigation before selecting a long-term care option while emphasizing ongoing advocacy even once decisions have been made for family members placed within such facilities.

The area of Gilbert, Arizona, where these amenities are located offers a variety of options for seniors looking to live in a vibrant and convenient community. With several restaurants, cafes, pharmacies, and physicians within a short distance, residents have easy access to dining options and healthcare services. Additionally, there are places of worship nearby for those seeking spiritual fulfillment. The presence of parks allows for outdoor recreation and relaxation, while the close proximity to theaters offers entertainment options. For medical emergencies or more complex health needs, Chandler Regional Medical Center is just a short drive away. Overall, this area provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in Gilbert.

Restaurants

• Arizona Wilderness Brewing Co. (0.9 miles)
• Sidewinder Subs (1.2 miles)
• Chick-Fil-A (1.6 miles)
• Tom Ryan's (2.3 miles)
• In-N-Out Burger (2.5 miles)
• Green Corner Restaurant (2.6 miles)
• Hibachi Grill Super Buffet (2.6 miles)

Pharmacies

• Walmart Pharmacy (1.2 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)

Cafes

• Panera Bread (1.6 miles)
• Panera Bread (4.1 miles)
• Peixoto Coffee Roasters (4.5 miles)
• Starbucks (5.3 miles)
• Dutch Bros Coffee (5.5 miles)
• Starbucks (5.6 miles)

Theaters

• AMC Mesa Grand 14 (1.7 miles)
• Alamo Drafthouse Tempe (5.6 miles)

Places of Worship

• First United Methodist Church of Gilbert (2 miles)
• Mesa Arizona Temple (3.3 miles)
• Church of Jesus Christ of Latter Day Saints (3.5 miles)
• Church of Jesus Christ of Latter Day Saints (4.7 miles)
• Kingdom Hall (5.1 miles)
• Church of Jesus Christ of Latter Day Saints (5.6 miles)

Physicians

• Oasis Behavioral Health Hospital (2.2 miles)
• Southwest Endoscopy & Srgcntr (2.5 miles)
• Eye Concepts Vision Center (3.5 miles)
• Gilbert Primary Care (3.6 miles)
• Arizona Sun Family Medicine (4.3 miles)
• Chandler Eyecare (4.4 miles)
• Riviera Opticare (4.7 miles)

Parks

• Daumler Park (4.1 miles)
• Finley Farms Park (5.1 miles)
• Selleh Park (5.1 miles)
• Riparian Preserve at Water Ranch (5.3 miles)
• Greenfield Park (5.5 miles)

Hospitals

• Chandler Regional Medical Center (5.5 miles)