Right at Home in Gilbert, AZ

Pros

• The caregiving experience is top-notch, with attentive staff who anticipate clients' needs.
• The team is compassionate, caring, and reliable, consistently going the extra mile for loved ones.
• The owners, Brent and Andrea, are kind, dedicated, and genuinely care about their clients and community.
• Clients are treated like family, receiving empathetic, personalized in-home care.
• The staff is punctual, professional, and consistently provides excellent service.
• Caregivers are attentive, patient, and adaptable to changing physical and emotional needs.
• The company is praised for outstanding customer service and clear, reliable communication.
• Right at Home Gilbert earns strong, broad recommendations from families and medical professionals alike.
• The service is described as a blessing, providing comfort and peace of mind to families.

Cons

• The caregiver came out on time the first time and every week, but had to be told what to do instead of taking initiative.
• A scheduling mix-up occurred that left the patient without a record of the imaging appointment.

Review

Right at Home Gilbert is best suited for families seeking deeply reliable, highly personalized in-home caregiving that keeps a loved one in their familiar home with a consistently attentive team. This community shines for seniors who need anticipatory, hands-on support with daily tasks, mobility assistance, meal prep, light housekeeping, and transportation, all delivered with a warm, family-like touch. The founders, Brent and Andrea, lead a care network that feels transferable from one family to the next, prioritizing continuity, punctuality, and compassion. It is especially well-matched for those who value same-day responses, flexible scheduling, and a caregiver pool that can adapt to shifting needs as health or routines evolve. East Valley families will recognize the practical, down-to-earth approach that makes in-home care feel manageable and dependable.

There are clear reasons to consider alternatives. If a client requires comprehensive, around-the-clock medical supervision or a structured residential environment with built-in social programming, a facility-based option may be a better fit. For families living far outside Gilbert or the broader East Valley, geographic coverage and on-site availability can become a logistical hurdle. And for those pursuing highly specialized clinical care beyond the scope of in-home aides - such as advanced wound care or complex skilled-nursing needs - the in-home service model may fall short of what a hospital-like or memory-care setting provides. In short, Right at Home Gilbert excels as a flexible, caregiving-in-the-home solution, but it is not a substitute for facilities designed around intensive medical oversight or around-the-clock, on-site nursing.

The strengths of this service line are substantial and often decisive in family decision-making. The caregiving team is consistently described as compassionate, punctual, and capable, with caregivers who adapt to evolving daily needs and who bring a sense of trust and routine to the home. Owners Brent and Andrea are repeatedly highlighted for their accessibility, hands-on involvement, and genuine care for both clients and staff. The ability to tailor schedules - including last-minute shifts, holiday coverage, and emergency responses - means families can avoid disruption during health events or caregiver shortages. Beyond basic care, many reviews note practical supports such as transportation, light housekeeping, laundry, and even pet care, with caregivers who anticipate needs and participate in daily life rather than merely performing tasks. This high-level alignment between caregivers and family goals helps offset the lack of a central clinical campus by delivering dependable, steady, and empathetic care.

The experiential evidence across dozens of encounters paints a cohesive picture: staff stability, robust communication, and a culture that treats clients like family. Caregivers such as Kaitlyn, Alyssa, Infinity, and others are repeatedly praised for their reliability and for the way their personalities integrate with the client's routines and preferences. The owners' proactive approach - introducing new caregivers, coordinating with families, and ensuring a seamless handoff between shifts - emerges as a defining strength. One reviewer, speaking from a professional care-management lens, notes exceptional coordination with the agency and rapid response in crisis situations, underscoring the company's strength in turning a potentially stressful transition into a well-orchestrated, reassuring process. The overarching message: you do not have to accept a faceless, impersonal service when help is needed most.

From a decision-making perspective, Right at Home Gilbert represents a clear and compelling option for families prioritizing personalized, reliable in-home care with a human touch. For those comfortable with in-home support, it delivers a level of consistency and care that often exceeds expectations: on-time arrivals, care tailored to the individual, and a responsive leadership team that backs up caregivers with practical systems and direct access to owners. The practical trade-offs are straightforward: if the care scenario calls for 24/7 nursing supervision in a facility, or if geographic or budget constraints complicate in-home delivery, it is prudent to explore alternatives. For most families seeking to preserve independence at home while ensuring daily, compassionate support, this Gilbert operation emerges as a best-in-class choice.

The practical next steps are simple and focused. Begin with a needs assessment and an introductory meeting with Brent or Andrea to confirm compatibility and establish a care plan that prioritizes daily tasks, medical transport if needed, and any specialized routines. Request caregiver profiles and a candid conversation about scheduling, including coverage during holidays or emergencies. Consider a short-term pilot period to verify personality fit, calibration of expectations, and the ease of communication with the team. Finally, verify any alignment with benefits programs, such as VA benefits where appropriate, and confirm how care will scale if health status changes. For families seeking a trustworthy, compassionate, and highly responsive in-home care partner, Right at Home Gilbert stands ready to deliver - and in most cases, the decision will feel less like a gamble and more like a sensible, evidence-backed choice.

This part of Gilbert, Arizona offers a variety of amenities and services that cater to seniors looking for a convenient and vibrant community. With several nearby restaurants offering a range of dining options, including Sidewinder Subs and Arizona Wilderness Brewing Co., residents can enjoy delicious meals without having to travel far. The presence of pharmacies like Walmart Pharmacy and various healthcare facilities such as Oasis Behavioral Health Hospital and Eye Concepts Vision Center ensure easy access to medical services. Additionally, the proximity to places of worship like First United Methodist Church of Gilbert and recreational areas like Daumler Park and Riparian Preserve at Water Ranch provide opportunities for spiritual fulfillment and outdoor activities. Overall, this area provides a well-rounded environment suitable for senior living with its accessible amenities and services.

Restaurants

• Sidewinder Subs (1.1 miles)
• Arizona Wilderness Brewing Co. (1.1 miles)
• Chick-Fil-A (1.5 miles)
• Tom Ryan's (2.4 miles)
• In-N-Out Burger (2.7 miles)
• Green Corner Restaurant (2.8 miles)
• Wendy's (2.8 miles)

Pharmacies

• Walmart Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)

Cafes

• Panera Bread (1.5 miles)
• Panera Bread (3.9 miles)
• Peixoto Coffee Roasters (4.5 miles)
• Starbucks (5.1 miles)
• Dutch Bros Coffee (5.3 miles)
• Starbucks (5.6 miles)

Theaters

• AMC Mesa Grand 14 (1.6 miles)

Places of Worship

• First United Methodist Church of Gilbert (1.8 miles)
• Church of Jesus Christ of Latter Day Saints (3.2 miles)
• Mesa Arizona Temple (3.3 miles)
• Church of Jesus Christ of Latter Day Saints (4.5 miles)
• Kingdom Hall (5.3 miles)
• Church of Jesus Christ of Latter Day Saints (5.5 miles)

Physicians

• Oasis Behavioral Health Hospital (2.3 miles)
• Southwest Endoscopy & Srgcntr (2.3 miles)
• Eye Concepts Vision Center (3.3 miles)
• Gilbert Primary Care (3.4 miles)
• Arizona Sun Family Medicine (4 miles)
• Chandler Eyecare (4.5 miles)
• Arizona Asthma & Allergy Institute (4.6 miles)

Parks

• Daumler Park (4.4 miles)
• Finley Farms Park (4.8 miles)
• Riparian Preserve at Water Ranch (5 miles)
• Greenfield Park (5.3 miles)
• Selleh Park (5.4 miles)

Hospitals

• Chandler Regional Medical Center (5.6 miles)