1516 West Laurel Avenue, Gilbert, AZ 85233
For more information about senior living options: (844) 490-3973
The care staff take good care of the patients and are nice to guests. It is a beautiful, updated, and cozy group home in Gilbert, with very kind care staff who treat residents like family.
The turnover of employees was outrageous. The food was absolutely terrible. Neglect caused injury and ultimately death. The reviewer would give negative stars if possible. People are advised to keep their loved ones away from the facility.The collection of reviews about this group home shows a striking divide in the experiences of guests and their families. On one end of the spectrum, a strongly negative voice paints a grim picture of instability, poor nutrition, and dire consequences. On the other end, two separate voices offer praise for care, hospitality, and the overall environment, suggesting that for some people the home is a bright, welcoming place.
The most pointed critique begins with a blunt set of statements: "Turnover of employees was outrageous. The food was absolutely terrible. Neglect causing injury and ultimately DEATH." This reviewer communicates a sense of ongoing staffing chaos and compromised meals, and then escalates to an allegation of neglect with fatal outcomes. The language is stark and emotionally charged, culminating in a firm stance that, if possible, negative stars would be warranted and a warning to "Keep your loved ones away from here." The tone here is cautionary and urgent, framing the facility as dangerous rather than supportive for vulnerable residents.
Relating to these concerns, the caller emphasizes a personal risk - someone's loved one could be harmed - by tying staffing instability directly to safety and well-being. The insistence on avoiding the facility reflects a deep fear that the care environment is not just unsatisfactory, but potentially life-threatening. This narrative is stark in its judgment and serves as a warning to others who might be evaluating the home for a family member or friend who needs consistent, reliable, and safe caregiving.
In contrast, a second and more favorable view highlights a markedly different experience. This reviewer simply describes the place as "Very nice" and notes that "They take good care of the patients and are nice to guests." The emphasis here is on attentive care and hospitality. It suggests that the staff engages with residents in a compassionate way and that visitors are treated with kindness. The tone is warm and reassuring, focusing on everyday interactions and the demeanor of the staff rather than systemic concerns.
A third review reinforces this positive perspective with even more detail about the setting and the people who work there. The author declares, "I love this beautiful group home. It's one of the most updated and cozy custom homes in Gilbert and the care staff is SO kind; they treat residents like family." This review blends appreciation for the physical environment - calling it updated and cozy - with praise for the people who work there. It paints a picture of a caring culture where staff are patient, approachable, and genuinely devoted to making residents feel at home.
Taken together, these reviews illustrate a landscape of mixed experiences. The two positive notes point to a facility that feels welcoming, well-maintained, and staffed by people who form warm, familial bonds with residents. The strongest negative claim, by contrast, raises concerns about stability, nutrition, and safety, even suggesting that neglect could have fatal consequences. Such a divergent set of impressions could reflect real variability within the home's operations - perhaps differences across shifts, changes over time, or variations between specific units or rooms. It could also reflect differing personal expectations, needs, or interactions with caregivers.
If someone is considering this group home for a loved one, the message from these reviews is to approach with both openness and caution. There is evidence of high-quality care and a welcoming atmosphere, particularly in terms of updated facilities and staff warmth. Yet there are urgent warnings about staffing turnover, food quality, and the possibility of neglect, which demand careful, direct inquiry. Prospective families should seek current, firsthand information: ask about staff stability, review meal planning and dietary oversight, and request concrete examples of safety procedures and incident responses. Observing a day in the life at the home and speaking with current residents and family members can provide a clearer sense of whether the setting aligns with the needs and safety expectations for a loved one.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Whitewing Mansion Family Care in Gilbert, AZ is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Residents at Whitewing Mansion can enjoy delicious meals in the elegant dining room, where their dietary needs are carefully catered to. Each living space is fully furnished, providing a comfortable and inviting environment for residents to call home. The community also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy nature.
Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination is also offered, making the transition into the community as smooth as possible. Telephone and Wi-Fi/high-speed internet access are available, keeping residents connected with loved ones and the outside world.
The dedicated staff at Whitewing Mansion provide various care services, including assistance with activities of daily living such as bathing, dressing, and transfers. They work closely with health care providers to coordinate any necessary medical care for residents. The community also offers diabetes diet management as well as medication management for those who require it. Special dietary restrictions can be accommodated to meet individual needs.
Transportation arrangement for medical appointments is provided by the community, ensuring that residents have access to necessary healthcare services. Additionally, transportation to doctors' appointments is available for added convenience.
At Whitewing Mansion, residents can enjoy scheduled daily activities designed to promote socialization and engagement. There are also numerous amenities in close proximity to the community including cafes, parks, pharmacies, restaurants, places of worship, and theaters.
Overall, Whitewing Mansion Family Care in Gilbert, AZ provides a nurturing environment where seniors can receive personalized care while enjoying a variety of amenities and nearby attractions.
Whitewing Mansion Family Care is located at 1516 West Laurel Avenue, Gilbert, AZ 85233 in Maricopa County, Arizona
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