Holiday Lighthouse Pointe

Pros

• The residents at Lighthouse Point expressed a strong sense of community and support, making it a welcoming environment for all.
• Families appreciated the cleanliness and maintenance of the facility, noting that it was well-kept and inviting.
• Staff members were consistently described as polite, professional, and dedicated to ensuring the comfort and happiness of the residents.
• Many reviews highlighted the variety of activities offered, encouraging socialization and engagement among residents.
• Residents praised the quality of meals provided, with some noting that they felt they received good value for their money compared to other facilities in the area.
• The spacious apartments and communal areas received positive feedback for their design and functionality, creating a pleasant living experience for residents.
• Visitors remarked on the thoroughness of staff training and commitment to service quality at Holiday Lighthouse Pointe.
• Overall satisfaction was reflected in multiple statements where families expressed confidence in recommending Lighthouse Point to others seeking similar care for loved ones.

Cons

• The reviewer felt misled about several aspects of the facility and believed they were told what they wanted to hear rather than the truth.
• They expressed dissatisfaction with the quality and variety of food, stating it was not up to their expectations.
• The reviewer reported ongoing maintenance issues, such as a leak in the bathroom that had not been addressed since moving in.
• They felt that there were insufficient activities available for residents and noted unused space that could be utilized for gatherings.
• The individual was under the impression that their room would be cleaned weekly but found that the cleaning service was inadequate.
• They experienced poor cell signal and were led to believe community WiFi was included, which turned out not to be true.
• Despite having positive feelings towards the staff and residents, they felt they were not receiving value for the payment made.

Review

Holiday Lighthouse Pointe has garnered a predominantly positive reputation among residents and their families, showcasing an environment that emphasizes care, comfort, and community engagement. Many reviewers express satisfaction with the facility's atmosphere, highlighting how it manages to foster a family-like feeling. One reviewer noted that seeing their mother-in-law thrive in this environment was reassuring enough that they could envision themselves living there as well. It’s noteworthy that new residents have found it easy to socialize and create connections, which is crucial for overall well-being.

The staff at Holiday Lighthouse Pointe has been consistently praised for their professionalism, kindness, and attentiveness. Multiple reviewers highlighted individual team members such as Steph from management or the admissions specialist, who went above and beyond to make residents feel welcome and informed. Residents appreciate the staff's commitment to encouraging social activities among tenants, thereby promoting an active lifestyle—a key aspect many families look for in independent living facilities. The low turnover rate of staff adds to the sense of stability within the community.

When it comes to amenities, Holiday Lighthouse Pointe offers a variety of features designed to enhance resident comfort and experience. Cleanliness is frequently mentioned as an area where the facility excels; apartments are updated regularly following vacancies to ensure modern aesthetics. Reviewers have also pointed out communal areas equipped for various activities like card games or exercise, alongside outdoor amenities such as walking paths. The availability of meals three times daily and organized religious events further enriches life within the community.

However, while many experiences have been overwhelmingly positive, a few criticisms emerged regarding certain operational aspects of the facility. Some residents reported feeling misled about specific services or amenities promised during admission consultations. Complaints ranged from maintenance issues—like leaks not being addressed promptly—to problems with food quality and variety on the menus offered at mealtimes. For some individuals who transitioned from more independent living situations where they had full kitchens at their disposal, learning that cooking options were minimal proved disappointing.

Despite these challenges perceived by some residents concerning costs—particularly regarding services like medication management—the general consensus remains that Holiday Lighthouse Pointe provides significant value compared to similar facilities in the area. Several reviews underline how these shortcomings did not overshadow the benefits gained from residing there: friendly staff willing to assist whenever possible and strong community dynamics among residents created a sense of belonging that outweighed financial concerns for many families.

In summary, Holiday Lighthouse Pointe stands out as a commendable choice for those considering independent living facilities due primarily to its emphasis on community support and high-quality care provided by dedicated staff members. While some operational grievances exist—mostly around clarity of service offerings or meal quality—the overall experience resonates positively with both current residents and those exploring placement options for loved ones. Families frequently find reassurance in knowing their loved ones are engaging socially while receiving attentive care in a clean environment conducive to an enjoyable lifestyle.

This part of Chesapeake, Virginia offers a range of amenities and services that may be beneficial for seniors looking to move to the area. With various physicians, pharmacies, and hospitals in close proximity, residents can easily access healthcare facilities as needed. Additionally, there are several dining options such as La Parrilla Mexican Grill and Chick-Fil-A, providing convenient options for meals. The nearby parks like Chesapeake City Park offer opportunities for outdoor recreation and relaxation. Places of worship like Twine Memorial Holy Temple and Westhaven Baptist Church cater to spiritual needs, while transportation options like The Tide stations ensure easy access to other parts of the city. Overall, this area provides a mix of essential services and recreational opportunities that may appeal to seniors considering senior living in Chesapeake.

Physicians

• Allergy & Asthma Specialists (1.1 miles)
• Bryan, Curtis Dr - Chesapeake Integrated Behavioral Healthcare (2.3 miles)
• Hanbury Family Medicine (2.7 miles)
• Chesapeake Diagnostic Imaging (2.7 miles)
• Group For Women (2.8 miles)
• Allergy & Asthma Specialists (2.8 miles)
• Patient First - Battlefield (2.9 miles)

Restaurants

• La Parrilla Mexican Grill (1.6 miles)
• Wendy's (2 miles)
• Chick-Fil-A (2.1 miles)
• McDonald's (2.8 miles)
• Golden Corral (4 miles)
• Cracker Barrel (4.3 miles)
• McDonald's (4.7 miles)

Pharmacies

• Rite Aid (1.9 miles)
• Walgreens (2 miles)
• Va Lottery - Walmart (2.1 miles)
• Walgreens (3.1 miles)
• Walgreens (4 miles)
• Rite Aid (4.6 miles)
• Walgreens (4.8 miles)

Cafes

• Panera Bread (2.1 miles)
• Starbucks (3.9 miles)
• Metro Diner (5.1 miles)
• Panera Bread (5.2 miles)
• Starbucks (9.3 miles)
• Starbucks (9.6 miles)

Hospitals

• Chesapeake General Hospital (2.9 miles)
• Chesapeake Regional Labor & Delivery (2.9 miles)
• Children's Hospital of the King's Daughters (3.3 miles)
• Portsmouth General Hospital (9.3 miles)
• Naval Medical Center Portsmouth (9.4 miles)
• Bon Secours Maryview Medical Center (9.7 miles)
• Maryview Medical Ambulatory Surgery Recovery (9.7 miles)

Parks

• Chesapeake City Park (3.8 miles)
• Portsmouth City Park (9.3 miles)
• The Pagoda & Oriental Garden (9.8 miles)

Places of Worship

• Twine Memorial Holy Temple (8.9 miles)
• St Luke's Catholic Church (9.4 miles)
• Westhaven Baptist Church (9.6 miles)

Transportation

• The Tide MacArthur Square Station (9.5 miles)
• The Tide-Newtown Road Station (9.7 miles)