Commonwealth Memory Care Chesapeake

Pros

• The staff at Commonwealth Memory Care truly cares for the residents and is very communicative with families, making them feel involved in their loved ones' care.
• Residents benefit from a variety of engaging activities and family meals, creating a welcoming community atmosphere.
• Many reviewers express gratitude for the attentive and knowledgeable staff, highlighting their professionalism and ability to address concerns promptly.
• Several families report noticeable improvements in their loved ones’ mental stability under the center's compassionate care.
• Reviewers appreciate the affordability of the facility while still receiving exceptional service and support for their family members.
• The residence maintains a clean environment, and special recognition is given to individual staff members for their dedication and hard work.
• Overall satisfaction with personal experiences at Commonwealth Memory Care leads families to confidently recommend it to others seeking similar care solutions for their loved ones.

Cons

• The review mentioned that other residents frequently entered the loved one’s room, taking items and causing alarm, indicating a lack of security in the memory care unit.
• A reviewer reported that their loved one experienced more falls at Commonwealth compared to when they were at home.
• One family member described a terrible experience due to rude staff interactions with their father and other patients, as well as issues with cleanliness, including dirty sheets with blood and urine.
• A reviewer expressed disappointment in the lack of communication after their loved one moved in, feeling that better oversight was needed.
• Complaints included that while the nursing staff was friendly, the administrative staff displayed unfriendly behaviors.
• The food provided did not meet some residents' preferences, leading to dissatisfaction among certain families regarding meal options.
• There were reports of frustrations regarding wait times for medical follow-up appointments and delays in care services.

Review

Commonwealth Memory Care has garnered an array of opinions from families with loved ones in their care, reflecting both commendations and criticisms of the facility’s services. Many families express gratitude for the level of attention and care their relatives receive, highlighting the staff's dedication to residents’ well-being. Reviews frequently mention how the caregivers not only demonstrate professionalism but also a genuine commitment to nurturing relationships with residents. This personal touch is reinforced by family meals, various activities, and open communication between staff and relatives. Families appreciate the thoroughness with which staff engage in providing updates about their loved ones' conditions, showcasing a strong commitment to inclusive care.

Families have noted that Commonwealth's memory care unit offers diverse activities designed to keep residents engaged. Options such as singing, music sessions, chair exercises, and field trips are available for residents to choose from. Reviewers commend these efforts as vital components that contribute positively to their loved ones' quality of life. Additionally, some families reported high satisfaction regarding the cleanliness of the facility itself and praised a team that genuinely seemed happy to work there. With such a variety of options available, family members feel reassured knowing their loved ones have opportunities for social interaction and mental stimulation.

However, not all experiences at Commonwealth Memory Care are positive; several reviews reflect significant concerns regarding safety and security within the facility. One reviewer expressed frustration about other residents entering their loved one’s room uninvited, leading to feelings of alarm over personal boundaries being violated. Issues related to missing belongings and hygiene standards were also highlighted in another review—where one individual described having to step in personally to clean dirty sheets after finding blood on them during a visit. These experiences raised serious questions about adequacy in staffing levels or training concerning monitored access within living quarters.

Communications appear inconsistent according to multiple reviews; while some families felt well-informed about resident health and activity participation through weekly updates or family portals like "Smile," others reported difficulties tracking down information about their loved ones’ day-to-day experiences or medical needs post-admission. This inconsistency can lead to heightened anxiety for families juggling long-distance caregiving or dealing with complex emotional responses when trusting a facility with a beloved family member’s care.

While many praised the affordability of Commonwealth compared to competitors offering similar memory care services without compromising on service quality—citing healthcare professionals who regularly adjust medications based on evaluations—there remains criticism around response times when medical attention is required. Some families noted that despite receiving adequate overall service from nursing staff who exhibited warmth and competence, administrative processes could be lagging or less approachable during critical situations needing quick resolution.

The appearance of some facilities also drew mixed feedback; although some community members appreciated its maintained cleanliness amid its older structure, others reflected feelings that administrative staff might lack friendliness compared to hands-on caregiving teams who actively showcased compassion daily through client interactions. Furthermore, while most individuals rated activities highly as they resumed normal operations following COVID-19 lockdowns—with interactive programs designed actively engaging residents—a few comments indicated dissatisfaction regarding food options presented at mealtimes.

In summary, testimonials from Commonwealth Memory Care paint a portrait showcasing both exemplary service alongside areas requiring improvement—the duality painting an intricate picture where heartwarming caregiver narratives coexist side-by-side with legitimate frustrations voiced by concerned family members navigating what it means entrusting someone else entirely responsible for cherished lives amidst specialized demands found within dementia care units today.

Located in Chesapeake, Virginia, this area offers a range of healthcare options with nearby physicians, hospitals, and pharmacies within a short distance. The neighborhood also provides convenience with various dining choices including fast food chains like McDonald's and Wendy's, as well as sit-down restaurants like Golden Corral and Baker's Crust. Additionally, there are cafes such as Panera Bread and Starbucks for a quick coffee or meal. For recreation and relaxation, residents can visit Chesapeake City Park or take a short drive to The Pagoda & Oriental Garden. With easy access to public transportation at The Tide stations and places of worship like St Luke's Catholic Church nearby, this area provides essential amenities for senior living.

Physicians

• Bryan, Curtis Dr - Chesapeake Integrated Behavioral Healthcare (0.3 miles)
• Chesapeake Diagnostic Imaging (0.6 miles)
• Patient First - Battlefield (0.7 miles)
• Allergy & Asthma Specialists (0.8 miles)
• Group For Women (0.8 miles)
• Children's Specialty Group-Neurodevelopmental Division (1 miles)
• The Spine Center At Chesapeake (1.2 miles)

Restaurants

• McDonald's (0.5 miles)
• Wendy's (1.3 miles)
• Golden Corral (2.1 miles)
• McDonald's (2.4 miles)
• Baker's Crust (2.6 miles)
• Fazoli's (2.6 miles)
• Kyoto Japanese Steakhouse & Sushi Bar (3 miles)

Hospitals

• Chesapeake Regional Labor & Delivery (0.8 miles)
• Chesapeake General Hospital (0.8 miles)
• Children's Hospital of the King's Daughters (1 miles)
• Portsmouth General Hospital (8.2 miles)
• Naval Medical Center Portsmouth (8.3 miles)

Cafes

• Panera Bread (1.3 miles)
• Starbucks (2.1 miles)
• Metro Diner (2.8 miles)
• Panera Bread (3 miles)
• Starbucks (6.9 miles)
• Starbucks (8.3 miles)

Pharmacies

• Rite Aid (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (2.2 miles)
• Walgreens (2.6 miles)
• Rite Aid (2.7 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.4 miles)

Parks

• Chesapeake City Park (1.4 miles)
• The Pagoda & Oriental Garden (8.5 miles)

Places of Worship

• St Luke's Catholic Church (7.3 miles)
• Twine Memorial Holy Temple (8 miles)

Transportation

• The Tide-Newtown Road Station (7.6 miles)
• The Tide MacArthur Square Station (8.2 miles)