Sentara Rehabilitation & Care Residence - Chesapeake

776 Oak Grove Road Po Box 1277, Chesapeake, VA 23320

For more information about senior living options: (844) 490-3973

3.7 from 100 reviews
5 stars
63
4 stars
1
3 stars
3
2 stars
7
1 stars
26

Skilled Nursing Facility

Overall Review of Sentara Rehabilitation & Care Residence - Chesapeake

Pros

  • pro Monique has great energy and is very efficient.
  • pro Mo does a great job in the bistro.
  • pro Mo and Q are amazing and the food is as well.
  • pro The environment here is always striving to be a welcoming place for families and staff.
  • pro This facility is one of the best rehabilitation and long-term care centers; the staff are welcoming and the residents seem satisfied with the care.
  • pro The administrator and DON are fabulous, very knowledgeable and experienced; they are warm and engage with the residents, their staff and families.
  • pro This is a beautiful place and the staff is very pleasant.
  • pro The therapy team and nurses at Oak Grove are amazing; teamwork amongst all the staff results in exceptional care every day.
  • pro The food is excellent.
  • pro Great staff and leadership are phenomenal; highly recommended for LTC needs.

Cons

  • pro The care was terrible, especially while confined to bed for two years.
  • pro The sheets went weeks, even months, without being changed.
  • pro The disposable bedpans were reused and returned with fecal matter smeared on them.
  • pro They repeatedly served desserts and carbs to diabetics and ignored dietary restrictions.
  • pro The facility retroactively billed the patient tens of thousands of dollars while withholding medical records.
  • pro The facility was intentionally understaffed and filthy, with basic hygiene neglected.
  • pro The bell system was down for days and staff failed to respond to call buttons.
  • pro Nurses refused to trim toenails for eight months, causing painful, bleeding ingrown nails.

Review

Sentara Rehabilitation & Care Residence in Chesapeake is best suited for short-term rehab patients who want a therapy-forward recovery in a clean, well-maintained environment and for families willing to be active partners in oversight. The strongest, most reliable praise centers on rehabilitation: skilled therapists, practical programs designed to restore function, and dining options that align with patient preferences. When staffing on a given unit is solid, residents can expect timely therapy, a calm routine, and a front desk that handles inquiries with ease. For families who can invest time to monitor care and advocate for clear treatment plans, the setting can support meaningful progress toward going home.

The other side of the ledger is stark. A substantial portion of reviews paints a troubling picture of neglect and safety lapses: beds unmaintained, sheets left unchanged for extended periods, and basic needs unmet because call bells went unanswered. Repeated concerns surface about hydration, wound care, and consistent assistance, with grave examples of delays in addressing pain, mobility, or medical issues. Billing disputes, incomplete medical records, and questions about what was actually done during a stay further erode trust. The overarching impression is of a facility that can feel chronically understaffed and uneven in care quality, especially during evenings and weekends.

Despite the negative headlines, there are persistent positives cited by residents and families. When care teams are functioning well, the campus can deliver clean, orderly surroundings, attentive dining staff, and therapy that yields real gains in mobility and independence. In several accounts, therapists and nurses formed a cohesive partnership that accelerated recovery, and front-desk and admissions staff offered helpful guidance. The contrast is telling: the same building and team can feel calm and capable on some days and chaotic on others, depending on staffing levels and leadership coverage. The result is a clear warning: success depends heavily on day-to-day experience and supervision.

To make a care plan work here, families must be proactive and precise. Demand written care plans with explicit wound-care, nutrition, and medication schedules. Track therapy goals and progress, verify that pain management is timely, and insist on prompt call-bell responses, especially after hours. Ask pointed questions about nurse-to-patient ratios, the availability of physicians or nurse practitioners, and the facility's process for addressing emergencies or complications. Given the variability in experiences, it is prudent to assess not just the facility's public reputation but the real-time dynamics of the unit where a loved one will reside, and to compare with neighboring options that may offer steadier staffing and more consistent service.

In the end, the decision hinges on risk tolerance and rehab priorities. If the goal is aggressive therapy delivered in a clean, hospitable environment and a family has the bandwidth to supervise care closely, Sentara Chesapeake can be a viable option. However, for families prioritizing unwavering 24/7 attentiveness, rapid response to every call, and predictable hygiene and safety standards, alternatives with stronger staffing histories deserve serious consideration. The prudent path is a thorough, current tour, candid conversations with multiple staff members, and a side-by-side comparison of staffing guarantees and recent performance metrics before committing.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Norfolk International (10 miles away) Norfolk International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sentara Rehabilitation & Care Residence - Chesapeake in Chesapeake, VA is a premier assisted living community offering top-notch care services and a wide range of amenities to enhance the quality of life for residents.

Our community boasts a variety of amenities to cater to the needs and interests of our residents. The beauty salon ensures that residents always look and feel their best, while the fully furnished accommodations provide comfort and convenience. Residents can stay connected with cable or satellite TV and Wi-Fi/high-speed internet access throughout the community.

Transportation will never be an issue as we offer community-operated transportation, transportation arrangements (non-medical), and transportation to doctors' appointments. Our move-in coordination service also helps alleviate any stress associated with transitioning into our community.

Our dining experience at Sentara Rehabilitation & Care Residence is exceptional. With restaurant-style dining, residents can enjoy delicious meals prepared by our talented culinary team. We accommodate special dietary restrictions to ensure that everyone's nutritional needs are met.

Residents can engage in various activities to stay physically and mentally active. Fitness programs, scheduled daily activities, and resident-run activities encourage socialization and promote overall well-being. Planned day trips allow residents to explore the local area, with 4 cafes, 1 park, 14 pharmacies, 15 physicians, 19 restaurants, and 3 hospitals nearby.

Care services provided include assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. Our dedicated staff is available round-the-clock for supervision and support. Residents have peace of mind knowing that there is a 24-hour call system in place for any emergencies.

At Sentara Rehabilitation & Care Residence - Chesapeake, we prioritize the mental wellness of our residents by offering a mental wellness program tailored to their individual needs. Medication management ensures that medications are taken correctly according to prescribed schedules.

Overall, our assisted living community provides a nurturing environment where residents can thrive physically, mentally, and socially while receiving exceptional care services.

Nearby Places of Interest

Physicians

  • The Spine Center At Chesapeake (0.4 miles)
  • Patient First - Battlefield (0.4 miles)
  • Allergy & Asthma Specialists (0.6 miles)
  • Chesapeake Diagnostic Imaging (0.6 miles)
  • Group For Women (0.6 miles)
  • Bryan, Curtis Dr - Chesapeake Integrated Behavioral Healthcare (1 miles)
  • Hammer Jeff C Md (1.1 miles)

Hospitals

  • Chesapeake Regional Labor & Delivery (0.5 miles)
  • Chesapeake General Hospital (0.5 miles)
  • Children's Hospital of the King's Daughters (1.3 miles)
  • Portsmouth General Hospital (7.4 miles)
  • Naval Medical Center Portsmouth (7.5 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Golden Corral (1.2 miles)
  • McDonald's (1.4 miles)
  • Baker's Crust (1.5 miles)
  • Fazoli's (1.6 miles)
  • Kyoto Japanese Steakhouse & Sushi Bar (1.9 miles)
  • Olive Garden (2 miles)

Parks

  • Chesapeake City Park (0.7 miles)
  • The Pagoda & Oriental Garden (7.6 miles)

Cafes

  • Starbucks (1.2 miles)
  • Metro Diner (1.7 miles)
  • Panera Bread (1.9 miles)
  • Panera Bread (2.3 miles)
  • Starbucks (6 miles)
  • Starbucks (7.4 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (1.5 miles)
  • Rite Aid (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • Rite Aid (2.3 miles)
  • Walgreens (2.5 miles)
  • Walgreens (3.3 miles)

Transportation

  • The Tide-Newtown Road Station (6.5 miles)
  • The Tide MacArthur Square Station (7.3 miles)

Places of Worship

  • St Luke's Catholic Church (6.9 miles)
  • Twine Memorial Holy Temple (7.2 miles)

Frequently Asked Questions

Where is Sentara Rehabilitation & Care Residence - Chesapeake?

Nearby Communities

  • Chesapeake Health And Rehabilitation Center

    Chesapeake Health And Rehabilitation Center

    Chesapeake, VA

    4.1 from 117 reviews
     

    pro Effective rehab therapy and generally compassionate staff.

  • The Commons at Chesapeake

    The Commons at Chesapeake

    Chesapeake, VA

    3.8 from 8 reviews
    $745 to $885 / month

    pro Excellent location near hospital, shopping, and dining in a quiet, pleasant setting.

  • Home Instead - Chesapeake,  VA

    Home Instead - Chesapeake, VA

    Chesapeake, VA

    4.7 from 7 reviews
    $5,900 / month

  • Callaway Companions,  LLC

    Callaway Companions, LLC

    Chesapeake, VA

    4.1 from 15 reviews
     

    pro Nearby amenities (cafes, pharmacies, physicians, hospitals, restaurants, parks) for a convenient senior lifestyle.

  • Care Advantage of Chesapeake,  VA

    Care Advantage of Chesapeake, VA

    Chesapeake, VA

    2.7 from 35 reviews
     

    pro Strong administrative support with reliable scheduling and responsive communication; most caregivers are caring and professional.

  • Harmony At Oakbrooke

    Harmony At Oakbrooke

    Chesapeake, VA

    3.8 from 133 reviews
    $3,095 to $5,200 / month

    pro Clean, friendly staff with a bright, engaging environment and on-site amenities and activities.

  • The Cottages at Great Bridge

    The Cottages at Great Bridge

    Chesapeake, VA

    4.5 from 27 reviews
     

    pro Intimate, conveniently located community with peaceful grounds and strong social/recreation spaces.

  • Commonwealth Senior Living at Georgian Manor

    Commonwealth Senior Living at Georgian Manor

    Chesapeake, VA

    4.7 from 146 reviews
    $4,110 to $4,770 / month

    pro Friendly, attentive staff who treat residents like family; clean, well-kept environment with engaging activities.

  • Autumn Care of Chesapeake

    Autumn Care of Chesapeake

    Chesapeake, VA

    3.7 from 108 reviews
     

    pro Genuine staff care in a clean, comfortable facility with spacious rooms.

Related Resources

  • what is home health careUnderstanding Home Health Care: A Comprehensive Guide

    Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.

  • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

    Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.

  • uber for seniorsSeniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

    Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.