Sentara Rehabilitation & Care Residence - Chesapeake

Information last verified:

776 Oak Grove Road Po Box 1277, Chesapeake, VA 23320

For more information about senior living options: (844) 490-3973

3.7 from 107 reviews
5 stars
68
4 stars
3
3 stars
3
2 stars
7
1 stars
26

Overall Review of Sentara Rehabilitation & Care Residence - Chesapeake

Pros

  • pro Mo is great and polite and welcoming throughout the process.
  • pro Oak Grove Health and Rehab is a beautiful, clean facility with management and staff going above and beyond to care for patients, making it feel like a home away from home.
  • pro Regina's diligence ensured bed availability and the care team delivered quality care; the facility is clean and well-maintained.
  • pro The facility is very clean, and the staff are kind, professional, friendly, accommodating, and very helpful.
  • pro Residents are treated with care, respect, and attentiveness, with adequate physical therapy; the rooms are clean and the staff friendly.
  • pro The therapy team and nurses are amazing and caring, and their teamwork yields exceptional care.
  • pro The entire Oak Grove staff is excellent, providing outstanding care and commitment from the kitchen to doctors to therapists to management.
  • pro The building is beautiful and the staff and residents are happy.

Cons

  • pro The facility is described as understaffed and filthy, with residents left in dirty conditions.
  • pro The staff are portrayed as totally useless with no knowledge of how to care for patients.
  • pro Pain medications and other care are delayed for hours, and calls for help often go unanswered.
  • pro They retroactively bill tens of thousands of dollars and fail to share complete medical records.
  • pro Wound care is inadequate, leading to non-healing wounds, bed sores, and in some cases sepsis and death.
  • pro The food and hydration management is poor, with meals inappropriate or not provided and dehydration common.

Review

This community is best suited for families seeking a clean, therapy-focused post-acute option with a welcoming, home-like vibe and strong admissions support. The model tends to pay off for short-term stays aimed at regaining function, where residents benefit from organized PT/OT, clear discharge planning, and a responsive admissions process. Reviewers consistently praise the facility’s neat, comfortable environment, attentive daytime staff, and the quality of meals. The standout elements are the therapy teams, the efficiency of bed placement and outpatient planning, and the sense that the admission team will stay engaged to move a resident toward going home. For families focused on getting a solid rehabilitation trajectory with practical coordination, this center often delivers.

Nonetheless, a sober warning is warranted: this site carries notable caveats that can matter as much as, or more than, the glossy parts. Several reviews describe gaps in after-hours coverage and slow response to call bells, with nights that feel understaffed. That reality matters for residents with higher needs or when a loved one cannot advocate vigilantly around the clock. There are accounts of medication delays, inconsistent turning and wound care, and in some cases more serious concerns such as bed sores or infections tied to staffing gaps. A subset of families reports excellent experiences under strong leadership, while others flag care that feels uneven and heavily dependent on the shift or individual staff available. Given that variance, some families will want to explore alternatives with more predictable 24/7 coverage or steadier long-term support.

The facility’s strengths do offset the risk for many families when the focus is rehabilitation. Cleanliness and a calm atmosphere support recovery, while the therapy programs are described as thorough and goal-driven, helping patients achieve tangible progress and shorten hospital-to-home timelines. Consistent praise for nutrition, meals that are both appealing and accommodated to dietary needs, adds to morale and healing. When the right people are in the right roles, admissions and therapy leaders drive smooth transitions; patients often leave with a concrete, workable plan for outpatient services. Those advantages are amplified by a well-maintained building, which minimizes complications and contributes to a sense of safety. Yet these gains hinge on stable daytime staffing; if the crew thins after hours, the advantages can quickly narrow.

The most serious concerns cluster around staffing stability and communication. Understaffing shows up as delayed assistance, missed call-bell responses, and slower-than-desired attention to hygiene, turning, and basic comfort. Medication administration can lag, and there are troubling anecdotes about discharge planning and medical record sharing that create a feeling of uncertainty during transitions. The persistence (or absence) of nursing leadership appears to drive much of this variability; some families describe superb leadership and accountability, while others report gaps in follow-through and responsiveness. Environmental and operational issues, occasional AC problems, inconsistent housekeeping, and selectively adequate after-hours coverage, further color the risk landscape. While the best reviews celebrate patient-centered care and compassionate nurses, the most cautionary tales warn of harm that follows prolonged understaffing. For a family weighing options, this means balancing moments of excellent care against real, documented lapses in critical hours and processes.

Practically, decision-makers should take concrete steps before securing a placement. Schedule tours at multiple times of day, with a focus on how day and night teams interact and communicate. Request a meet-and-greet with the director of nursing and the admissions director to discuss staffing patterns, after-hours coverage, and the discharge process, including how outpatient services are lined up. Probe wound-care protocols, medication administration, and the reliability of the call system, asking for real examples of how quickly needs were addressed. Demand a sample care plan and a demonstration of how a typical day shapes up for PT/OT versus nursing care. Check the food program by asking to review a menu and, if possible, sample a meal. Finally, compare this center with nearby options on staffing consistency, emergency responsiveness, and documented post-hospital outcomes; a thorough references check from families who recently navigated discharge is invaluable.

In the end, Sentara Rehabilitation & Care Residence should be considered by families who prize a clean, therapy-forward path back home and who will actively engage in the care plan. When daytime therapy is strong, meals are dependable, and leadership remains responsive, the stay can be a productive bridge to independence. However, for those who cannot tolerate even brief lapses in nurse availability or who require around-the-clock, meticulous oversight, alternative facilities with more uniform after-hours coverage may be wiser. The prudent approach is to treat this as a viable option for short-term rehabilitation while validating that critical safeguards are in place: reliable night staffing, prompt medication administration, and transparent communication about progress and next steps. With solid due diligence, the family can determine whether this community’s strengths align with the loved one’s recovery goals or if a more consistently staffed facility is the safer choice.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Norfolk International (10 miles away) Norfolk International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sentara Rehabilitation & Care Residence - Chesapeake in Chesapeake, VA is a premier assisted living community offering top-notch care services and a wide range of amenities to enhance the quality of life for residents.

Our community boasts a variety of amenities to cater to the needs and interests of our residents. The beauty salon ensures that residents always look and feel their best, while the fully furnished accommodations provide comfort and convenience. Residents can stay connected with cable or satellite TV and Wi-Fi/high-speed internet access throughout the community.

Transportation will never be an issue as we offer community-operated transportation, transportation arrangements (non-medical), and transportation to doctors' appointments. Our move-in coordination service also helps alleviate any stress associated with transitioning into our community.

Our dining experience at Sentara Rehabilitation & Care Residence is exceptional. With restaurant-style dining, residents can enjoy delicious meals prepared by our talented culinary team. We accommodate special dietary restrictions to ensure that everyone's nutritional needs are met.

Residents can engage in various activities to stay physically and mentally active. Fitness programs, scheduled daily activities, and resident-run activities encourage socialization and promote overall well-being. Planned day trips allow residents to explore the local area, with 4 cafes, 1 park, 14 pharmacies, 15 physicians, 19 restaurants, and 3 hospitals nearby.

Care services provided include assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. Our dedicated staff is available round-the-clock for supervision and support. Residents have peace of mind knowing that there is a 24-hour call system in place for any emergencies.

At Sentara Rehabilitation & Care Residence - Chesapeake, we prioritize the mental wellness of our residents by offering a mental wellness program tailored to their individual needs. Medication management ensures that medications are taken correctly according to prescribed schedules.

Overall, our assisted living community provides a nurturing environment where residents can thrive physically, mentally, and socially while receiving exceptional care services.

Nearby Places of Interest

Physicians

  • The Spine Center At Chesapeake (0.4 miles)
  • Patient First - Battlefield (0.4 miles)
  • Allergy & Asthma Specialists (0.6 miles)
  • Chesapeake Diagnostic Imaging (0.6 miles)
  • Group For Women (0.6 miles)
  • Bryan, Curtis Dr - Chesapeake Integrated Behavioral Healthcare (1 miles)
  • Hammer Jeff C Md (1.1 miles)

Hospitals

  • Chesapeake Regional Labor & Delivery (0.5 miles)
  • Chesapeake General Hospital (0.5 miles)
  • Children's Hospital of the King's Daughters (1.3 miles)
  • Portsmouth General Hospital (7.4 miles)
  • Naval Medical Center Portsmouth (7.5 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Golden Corral (1.2 miles)
  • McDonald's (1.4 miles)
  • Baker's Crust (1.5 miles)
  • Fazoli's (1.6 miles)
  • Kyoto Japanese Steakhouse & Sushi Bar (1.9 miles)
  • Olive Garden (2 miles)

Parks

  • Chesapeake City Park (0.7 miles)
  • The Pagoda & Oriental Garden (7.6 miles)

Cafes

  • Starbucks (1.2 miles)
  • Metro Diner (1.7 miles)
  • Panera Bread (1.9 miles)
  • Panera Bread (2.3 miles)
  • Starbucks (6 miles)
  • Starbucks (7.4 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (1.5 miles)
  • Rite Aid (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • Rite Aid (2.3 miles)
  • Walgreens (2.5 miles)
  • Walgreens (3.3 miles)

Transportation

  • The Tide-Newtown Road Station (6.5 miles)
  • The Tide MacArthur Square Station (7.3 miles)

Places of Worship

  • St Luke's Catholic Church (6.9 miles)
  • Twine Memorial Holy Temple (7.2 miles)

Frequently Asked Questions

Where is Sentara Rehabilitation & Care Residence - Chesapeake?

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