776 Oak Grove Road Po Box 1277, Chesapeake, VA 23320
For more information about senior living options: (844) 490-3973
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Oak Grove Rehab Center is praised for top-tier service and efficient care, with Monique highlighted for great energy. Mo is recognized for doing a great job in the bistro and for high-quality, made-to-order meals. The environment is described as welcoming for families and staff, and the facility is noted as very clean. The therapy team and nurses are lauded for exceptional, caring care that helps patients regain strength. Regina is thanked for kindness and professionalism; Dottie is described as cheerful and welcoming at the front desk. Families report their loved ones received excellent care and therapy, and would choose Oak Grove again. The building is spacious and clean, with friendly, quick-to-respond staff. The staff is portrayed as an excellent group of employees showing care and commitment across roles. Oak Grove is recommended by reviewers and regarded as one of the best decisions for rehab needs. Reviews mention outstanding care from kitchen staff to doctors to therapists to management, highlighting teamwork.
The care was terrible, especially while the patient was bedridden for two years. The patient had to request every needed item daily, with no one checking on water, clean sheets, toothbrush, or paste. Sheets allegedly went weeks or months without being changed, and disposable bedpans were reused with fecal matter smeared on them. Desserts, sweets, and carbs were routinely served to diabetics, and vegetarian meals including meat were not replaced when declined. The patient spent a small fortune on their own food and medical supplies due to constant shortages. An eight-month delay in podiatry care left ingrown toenails to bleed and cause pain. The facility allegedly retroactively billed tens of thousands of dollars after disability qualification. The environment was described as filthy and understaffed, with elderly residents soaking in urine, falls occurring, and cups not being washed; carpets not shampooed; recurring mold and mildew. Dental and wound care were neglected, and wounds did not heal for two years.Oak Grove Rehabilitation Center elicits a wide range of experiences from those who have lived or worked there, producing a picture that is at once glowing in some corners and deeply troubling in others. On the positive side, many reviewers highlight the dedication and energy of specific staff members and the overall tone of care in certain areas. Monique, described as having great energy and being very efficient, stands out as a symbol of the level of service some visitors associate with the facility. Several guests commend the bistro and kitchen staff, with Mo singled out for excellent meal preparation and a commitment to making sure meals are tailored to individual needs. Regina and Dottie receive frequent praise for kindness, professionalism, and a welcoming first impression, while other staff such as Ms. Tism, Isaac in occupational therapy, and the broader therapy team - including Ashley in physical therapy - are cited for taking care to help residents regain strength and mobility. In multiple reviews, the atmosphere in portions of the building is described as clean, calm, and responsive, and the staff's genuine concern for residents' well-being is repeatedly emphasized.
There are also many accounts from families who say Oak Grove was an excellent choice for rehabilitation, particularly after major surgeries or long hospitalizations. One reviewer notes that their spouse received outstanding care and therapy, and another describes the facility as one of the best rehabilitation centers they have seen, praising the welcoming staff, spacious and clean building, and reliable responsiveness. The praise is not limited to medical and therapeutic care; several family members emphasize the importance of patience, warmth, and bedside manners from frontline staff, including front desk personnel who help set a positive tone at the outset of a visit. Several testimonials recount successful transitions home, with advocates stressing that Oak Grove's team helped their loved ones regain strength and function. A few reviews specifically highlight the importance of family involvement and regular visits as contributing to positive outcomes, underscoring a belief that attentive family presence can influence the quality of care.
Yet the other side of the story is starkly different and points to what many would consider severe lapses in basic care and safety. Some reviewers insist they endured neglect that extended far beyond mere discomfort, describing long-standing issues such as intermittent or absent daily care, insufficient hydration, and the failure to change sheets for extended periods. They recount experiences where basic needs were not met promptly, with repeated requests ignored and residents left without essential items like clean water, toothbrushes, or adequate bedding. Accusations include the reuse of disposable bedpans, sometimes returning to residents with visible contamination, as well as widespread problems with cleanliness and sanitation - carpets that remain unshampooed, vomit or other messes left for too long, and a general sense of filth that seemed to persist month after month. Several accounts claim environmental controls routinely fail, with malfunctioning air conditioning contributing to uncomfortable or unsafe conditions in the heat of summer and concerns about mold and mildew.
Dietary and medical care are recurrent flashpoints in the negative narratives. A number of reviewers describe being served desserts and high-carbohydrate meals to diabetics, in direct contradiction to dietary needs and medical guidance. Vegetarian residents report that meat is sometimes served despite requests to the contrary, with replacements or accommodations not always provided. There are claims of limited or inconsistent access to dietary specialists or registered dieticians, leaving residents to improvise meal plans on their own. The consequences, according to these reviewers, extend to wound care and recovery: one account claims wounds did not heal for two years due to gaps in care and problem-solving among staff, while another describes a reluctance or delay in arranging necessary podiatry, resulting in painful ingrown nails and prolonged discomfort that residents had to manage themselves.
On the administrative and accountability front, some reviewers allege billing disputes and privacy concerns that left lasting financial and emotional strain. One account describes retroactive billing for several months after a disability determination, on top of Medicare payments, painting a picture of a system that can feel punitive or opaque to families already navigating the stress of medical recovery. The same account mentions issues around access to full medical records and a lack of transparency around documentation, adding a layer of distrust to an already fragile situation. Complaints extend to routine daily operations - questions about care plans, diet restrictions, and the timeliness of specialized care like wound care and nail trimming - suggesting a multi-layered problem that goes beyond a single department or shift.
Amidst the divergent narratives, several threads cut across both praise and critique. The importance of attentive, available staff and timely therapy is a common theme in the positive reviews, with patients and families crediting therapists and nurses for helping residents regain independence and return home. Conversely, the negative reviews emphasize safety concerns, consistent staffing, hygiene, and reliable access to basic services. The facility appears capable of delivering high-quality care in some units and under certain conditions, but those same reviewers argue that there are other areas where care falls short in ways that can have serious, lasting consequences. The overall impression is that Oak Grove is a place of real contrasts: a community where caring professionals can shine and where residents can thrive, yet where, in other circumstances, serious neglect and organizational shortcomings can profoundly affect health and well-being.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sentara Rehabilitation & Care Residence - Chesapeake in Chesapeake, VA is a premier assisted living community offering top-notch care services and a wide range of amenities to enhance the quality of life for residents.
Our community boasts a variety of amenities to cater to the needs and interests of our residents. The beauty salon ensures that residents always look and feel their best, while the fully furnished accommodations provide comfort and convenience. Residents can stay connected with cable or satellite TV and Wi-Fi/high-speed internet access throughout the community.
Transportation will never be an issue as we offer community-operated transportation, transportation arrangements (non-medical), and transportation to doctors' appointments. Our move-in coordination service also helps alleviate any stress associated with transitioning into our community.
Our dining experience at Sentara Rehabilitation & Care Residence is exceptional. With restaurant-style dining, residents can enjoy delicious meals prepared by our talented culinary team. We accommodate special dietary restrictions to ensure that everyone's nutritional needs are met.
Residents can engage in various activities to stay physically and mentally active. Fitness programs, scheduled daily activities, and resident-run activities encourage socialization and promote overall well-being. Planned day trips allow residents to explore the local area, with 4 cafes, 1 park, 14 pharmacies, 15 physicians, 19 restaurants, and 3 hospitals nearby.
Care services provided include assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. Our dedicated staff is available round-the-clock for supervision and support. Residents have peace of mind knowing that there is a 24-hour call system in place for any emergencies.
At Sentara Rehabilitation & Care Residence - Chesapeake, we prioritize the mental wellness of our residents by offering a mental wellness program tailored to their individual needs. Medication management ensures that medications are taken correctly according to prescribed schedules.
Overall, our assisted living community provides a nurturing environment where residents can thrive physically, mentally, and socially while receiving exceptional care services.
Sentara Rehabilitation & Care Residence - Chesapeake is located at 776 Oak Grove Road Po Box 1277, Chesapeake, VA 23320 in Virginia Beach city, Virginia
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Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
