Care Advantage of Chesapeake, VA is a senior community in Chesapeake, VA.
Information last verified:
2006 Old Greenbrier Road, Suite 11, Chesapeake, VA 23320
For more information about senior living options: (866) 208-4318
3.1 from 47 reviews
5 stars
21
4 stars
4
3 stars
0
2 stars
1
1 stars
21
Overall Review of Care Advantage of Chesapeake, VA
common16 reviews mention this
Caregivers are often described warmly
Many reviews highlight caregivers who feel kind, skilled, and attentive to residents.
A large share of reviewers praise specific caregivers by name and describe care that helps residents feel safe, comfortable, and supported day to day. Several also mention practical help—getting ready in the morning, assisting with laundry or tidying, and providing dependable assistance when it’s needed. On top of that, some families describe office and management as meeting needs during the time their loved one received care.
caveat10 reviews mention this
No-shows and inconsistent coverage
Some families report no-shows or delays that left them scrambling for coverage.
A recurring concern is inconsistent scheduling, including caregivers not showing up, arriving late, or being called out without effective backup. Several reviewers describe repeated days without coverage and describe having to contact the office repeatedly to get answers. In a few cases, reviewers say the lack of dependable staffing caused additional stress during medical or caregiving needs.
caveat13 reviews mention this
Communication is uneven during issues
Reviews are mixed on whether the office answers and updates families when plans change.
Some reviewers say they struggled to reach someone by phone or that messages weren’t answered promptly, especially when care was delayed or needed urgently. Others report better experiences with schedulers and administrative staff being responsive and easy to contact when changes came up. Still, several negative reviews describe slow follow-up, limited weekend support, or a lack of timely heads-up when someone couldn’t come.
caveat5 reviews mention this
Billing problems come up repeatedly
A subset of reviewers report billing errors or unexpected charges.
Several reviews mention incorrect billing tied to missed or incomplete days of care, including days that were scheduled but no one showed up. There are also concerns about charges or requests continuing after a loved one’s passing, with reviewers describing difficulty getting the situation corrected. One reviewer also cites an issue with payroll timing and reversing money after a check was cashed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Norfolk International (11 miles away)
Nearby Places of Interest
This area of Chesapeake, Virginia, offers a convenient and bustling environment with easy access to parks, hospitals, pharmacies, restaurants, cafes, and places of worship. Chesapeake City Park provides a nearby green space for leisurely walks or outdoor activities. Several medical facilities such as Children's Hospital of the King's Daughters are within close proximity for any healthcare needs. There is a variety of dining options including fast food chains like McDonald's and more formal restaurants like Baker's Crust. Additionally, pharmacies such as Rite Aid and Walgreens are easily accessible for medication needs. For those who enjoy coffee or dining out, there are cafes like Metro Diner and Starbucks in the area. Transportation options include The Tide station for easy access to public transportation. Overall, this part of Chesapeake offers a well-rounded community with amenities that cater to various needs for senior living.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Care Advantage of Chesapeake, VA photos
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