Autumn Care of Chesapeake
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Information last verified:
715 Argyll St, Chesapeake, VA 23320
For more information about senior living options: (844) 490-3973
The staff are warm, friendly, and attentive, providing quality care. The facility is clean, well-maintained, and welcoming. The management team is knowledgeable, caring, and responsive. The onboarding process includes thoughtful amenities for new residents. The meals are decent and prepared with care. The activities program is engaging, with staff knowing residents by name and tailoring activities. The therapy team is skilled, supportive, and dedicated to helping residents reach their goals. The facility has a beautiful, peaceful atmosphere and a safe, supportive environment for families to visit. Families frequently express confidence in the care and would recommend the facility for rehabilitation and long-term care.
The facility is described as disorganized, with horrid communication and long or hung-up calls when residents’ families try to reach staff. The environment is filthy in places, with floors not swept for weeks and sheets that aren’t changed. Residents are said to be left unattended for hours, with staff ignoring call buttons and failing to help with basic needs or transportation. Care is portrayed as negligent and unsafe, including untreated infections and poor handling of medical issues, sometimes leading to serious consequences. Meals are reported as cold or of poor quality, and rehabilitation services are criticized for not meeting expectations. Staff are described as rude, unprofessional, and unhelpful, with persistent concerns about short-staffing and unresponsive management. Some reviewers label the facility a “hell hole” and strongly advise against sending loved ones there, even calling for it to be shut down. Allegations of theft or disrespect toward residents are mentioned, along with complaints that staff show little empathy or accountability after incidents.Autumn Care of Chesapeake is best suited for families seeking a clean, reassuring environment with a rehabilitation-oriented core, where a capable nursing and therapy team shows up consistently in daily practice. The campus presents a calm, welcoming atmosphere, and multiple accounts frame the staff as professional, approachable, and genuinely attentive to residents’ dignity and comfort. The strongest case rests with short-term rehabilitation after surgery or injury, supported by established physical and occupational therapy programs and proximity to hospital services. Long-term residents who value routine, social engagement, and dependable housekeeping will also find comfort in the atmosphere, stable routines, and engaging activities. Yet this community is not ideal for those demanding flawless, always-on communication and airtight responsiveness every day. For families needing rapid, clear updates and seamless coordination, some alternatives will deliver more predictable experiences.
On the affirmative side, Autumn Care often delivers a noticeably clean, well-maintained facility where residents and families can feel confident about germs, odors, and overall hygiene. The staff, nurses, CNAs, and therapists, are frequently described as warm, attentive, and capable, with many praising their professionalism and the quality of daily care. The rehabilitation team, in particular, is a standout feature, with residents reporting tangible mobility gains and independence improvements when therapy progresses as expected. Food is commonly characterized as solid or better than that found in similar settings, and the activities program, events, outings, and social gatherings, helps residents stay engaged. Management is perceived by many families as steering toward more resident-centered practices, and the building’s bright spaces and well-organized programming support meaningful daily engagement.
However, a substantial thread of reviews voices serious concerns about organization, communication, and safety. Repeated reports describe long hold times or being hung up when attempting to reach staff, missed transportation arrangements, and paperwork gaps for medical equipment or discharge planning. Experiences range from excellent to egregiously deficient, with some residents receiving prompt, compassionate care while others recount being left unattended for hours, served cold meals, or placed in unsafe situations. Cleanliness issues surface in a few accounts, and there are palpable fears about short-staffing translating into missed wound care, delays with bandage changes, or insufficient assistance with toileting. A subset of reviews also recount rude or unhelpful behavior and even alleged neglect, all of which undermine trust and push families to seek alternatives or second opinions.
Balancing the positives against the negatives shows a nuanced equation. The facility’s strengths, sterile, welcoming environments; a strong therapy presence; caring, engaged staff in many shifts; and active family-friendly programming, offer meaningful benefits for rehab-focused stays and long-term care where families can participate and monitor care. For many, these elements translate into real progress, safer daily routines, and a sense of reassurance during recovery or ongoing support. Yet the gravest concerns, inconsistent communication, safety lapses, and reports of neglect or mistreatment in some cases, cannot be dismissed. When a loved one relies on timely responses, consistent bedside care, or precise medication and equipment management, these gaps become decisive, tilting the assessment toward caution for prospective residents and their families.
To make a sound choice, prospective families should insist on concrete, written guarantees before placement. Demand a signed, detailed care plan that names a primary nurse and a dedicated aide team, with explicit escalation procedures and a reliable daily update schedule. Visit during multiple shifts to observe call-bell response times and the quality of interactions; request access to recent incident logs or quality improvements to gauge ongoing accountability. Audit the therapy program, ensuring expectations align with demonstrated outcomes, and verify housekeeping standards, room cleanliness, and equipment readiness, including comfortable mattresses and timely maintenance. Clarify transportation, discharge timelines, and family involvement, and establish a formal communication cadence, weekly care conferences or similar touchpoints, to avoid the silences that have appeared in some reviews. Finally, scrutinize pricing structures and any outsourced services that could escalate costs.
The bottom-line verdict is that Autumn Care of Chesapeake can be an excellent fit for families prioritizing a clean, respectful setting, a capable rehabilitation core, and a staff culture that many describe as genuinely caring. For families prepared to be actively involved, monitor care closely, and demand formal communications, the facility often delivers solid outcomes and day-to-day stability. For those who cannot tolerate intermittent responsiveness or who require near-constant proactive management, alternative communities may offer more reliable oversight. In practice, Autumn Care remains a viable option for appropriate cases, especially short-term rehab and long-term care when families are able to partner with the facility and hold the line on expectations, but the decision hinges on tolerance for communication gaps and safety variability. A thorough pre-admission due diligence, explicit expectations, and ongoing oversight will determine whether Autumn Care rises to meet a loved one’s best interests or falls short.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Care of Chesapeake, located in Chesapeake, VA, is an assisted living community that offers a range of amenities and services to its residents. Nestled in a peaceful neighborhood, this community provides a comfortable and safe environment for seniors to thrive.
Residents at Autumn Care of Chesapeake have easy access to various nearby cafes, allowing them to enjoy their favorite beverages or light snacks with friends or family. Additionally, the presence of multiple parks provides opportunities for outdoor leisure activities and relaxation amidst nature's beauty.
Healthcare needs are well catered for with ten pharmacies located near the community. This ensures that residents have convenient access to medications and medical supplies whenever necessary. Furthermore, fifteen physicians in close proximity ensure that medical care is readily available should any health concerns arise.
For dining options, Autumn Care of Chesapeake benefits from a wide selection of eighteen nearby restaurants. Residents can savor delicious meals prepared by experienced chefs while enjoying social interactions within the charming ambiance these establishments offer.
Spiritual well-being is also considered, as there's a place of worship within close reach, enabling residents to practice their faith and attend religious services if desired.
In terms of healthcare accessibility, three hospitals in the vicinity provide reassurance and peace-of-mind for residents and their families. In case of emergencies or specialized medical attention requirements, prompt medical care can be easily accessed throughout the community.
Autumn Care of Chesapeake is dedicated to ensuring the physical comfort, emotional well-being, and overall satisfaction of its residents. With its convenient location and numerous nearby amenities, seniors can enjoy a vibrant lifestyle while receiving personalized care in a warm and supportive environment.
This part of Chesapeake, Virginia offers a convenient and accessible location for senior living. With several hospitals in close proximity, including Children's Hospital of the King's Daughters and Chesapeake General Hospital, residents can easily access healthcare services. There are also diverse medical practices nearby, such as Children's Specialty Group and Coastal Internal Medicine. In terms of amenities, there is a variety of pharmacies, parks, restaurants, cafes, places of worship, and even public transportation options like The Tide station. Overall, this area provides a range of services and activities to support a comfortable and fulfilling lifestyle for seniors looking to settle down in Chesapeake.
Autumn Care of Chesapeake is located at 715 Argyll St, Chesapeake, VA 23320 in Virginia Beach city, Virginia
Autumn Care of Chesapeake on seniors.fyi includes 7 photos including images showing interior, decor, bathroom, wall art, indoor plants, building, entrance, landscaping, and more.
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