Aurora Apartments

Pros

• The new owners renovated the building and there have been no bugs in the last year.
• The maintenance and office staff are doing a great job.
• The new owners have completed major renovations.
• The complex is a nice, safe place to live.
• The staff are professional and friendly.
• The complex offers a friendly environment and a great vibe.
• The staff are very concerned with residents' well-being.

Cons

• The building is very old and in need of repairs.
• There are many residents who gossip all day.
• The staff are rude and the property is not well maintained.
• The place is infested with roaches and bed bugs, and management shows no concern for residents' wellbeing.
• Attempts to contact management are met with voicemail.
• The facility is not suitable for elderly residents.

Review

The collection of voices about this property reflects a place at a crossroads, where renewed energy from new ownership sits alongside long-standing concerns. Several remarks celebrate a significant transformation: the new owners have undertaken major renovations, and residents have noticed improvements over the past year. One review highlights a "renovated" feel with "no bugs in last year," suggesting a fresh start after changes in ownership. In addition, the maintenance and office staff are praised for doing a "GREAT JOB," and a long-time resident notes they've been there for over fifteen years, expressing genuine hope to stay as the property evolves. Taken together, these observations paint a picture of a building that has reinvented itself in the eyes of some residents, with a sense of safety and care threaded through the praise of ongoing work.

Alongside the positive notes, there is strong appreciation for the staff and the atmosphere. A reviewer describes the staff as professional and friendly, reinforcing the sense that the on-site team can make living there pleasant and approachable. The same sentiment is echoed elsewhere, with comments about a caring staff that is attentive to residents' well-being and a place that feels welcoming. One resident even likens living there to a "planet fitness of apartments," implying a non-judgmental, supportive community where residents are encouraged and accepted. For many, these impressions of staff demeanor and a collaborative, friendly vibe stand out as a key strength of the property.

Yet the narrative isn't without notable disruption. A security-related incident surfaced in a reviewer's account: a pair of intruders was observed climbing the fire escape, peering into windows, and spending time on the roof. The observer, who has "working security nearby," attempted to contact the apartment management but was blocked by voicemail, highlighting a real gap in communication and perhaps responsiveness during a potentially dangerous situation. This anecdote introduces a thread of concern about safety procedures and how promptly residents or staff can respond to security breaches, contrasting with the otherwise positive feel of renovations and staff praise.

The age of the building also emerges as a recurring theme, tempering the optimism with realism. Several reviewers point out that the property is "very old," with the implication that wear and tear are ongoing challenges. One comment bluntly notes that, given its age, fixes are expected to be needed, and another observer mentions gossip among residents as a daily backdrop. There's also a sense of flux about the building's future, with the suggestion that the premises could be "being turned back into a hotel in a few years," adding a layer of uncertainty about long-term plans and the destination of the space.

Opinions about the staff's conduct and the maintenance of the property prove to be notably divided. While some reviews praise professional, friendly, and caring staff, others describe the same team as rude and insufficiently attentive to the property's upkeep. This split indicates inconsistent experiences that can depend on day-to-day management, specific staff interactions, or perhaps the particular needs of different residents. The variability in responses underscores a broader theme: the quality of day-to-day operations and resident relations can feel markedly uneven, even within a property that has otherwise earned praise for its renovations and community feel.

Pest issues - the most stark negative note in several comments - divides the opinions sharply. A number of reviews claim the building is infested with bed bugs and roaches, with one stating outright that "it is hell" for elderly residents whose wellbeing might be at greater risk. In contrast, another reviewer confidently asserts that the past year has seen no bugs, tying pest absence to the renovations and new ownership. These conflicting pest reports create a palpable tension: for some residents, pest control problems undermine the positive aspects of renovations and staff, while others experience a relatively pest-free living environment. This dichotomy highlights how resident experiences can vary widely within the same building.

In sum, the property emerges as a place of contrast and potential. The new ownership and renovations have clearly energized some residents, who describe a safe, nicely updated environment with a professional, caring staff and a welcoming, nonjudgmental community. At the same time, concerns about safety responsiveness, the building's aging infrastructure, ongoing gossip in the community, uncertain future plans for conversion, and especially pest issues create a spectrum of experiences that range from highly positive to frankly alarming. For anyone considering a move here, the sentiment is clear: there is real improvement and warmth for many, but significant concerns remain that cannot be ignored.

This part of San Antonio, Texas, offers a convenient and vibrant neighborhood for seniors looking to settle down. With several pharmacies, including Walgreens and CVS Pharmacy, within close proximity, accessing necessary medications is easy. There are also a variety of dining options such as Essence and Mi Tierra Cafe for enjoyable meals out. For medical care, there are reputable physicians like SAGA - San Antonio Gastroenterology Associates, P.A. and Summit Children's Clinic nearby. Additionally, transportation options are available with Terminal A just six miles away and parks like Woodlawn Lake Park provide opportunities for outdoor recreation. The area also boasts hospitals such as University Health System and Texsan Heart Hospital for comprehensive healthcare services. Overall, this part of San Antonio offers a well-rounded community with amenities that cater to the needs of seniors.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.8 miles)
• Walgreens (2.4 miles)
• H-E-B Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)

Restaurants

• Essence (0.3 miles)
• Elsewhere Garden Bar & Kitchen (1 miles)
• La Panaderia (1.1 miles)
• Mi Tierra Cafe (1.1 miles)
• The Esquire Tavern (1.2 miles)
• Iron Cactus Mexican Restaurant and Margarita Bar (1.2 miles)
• Rainforest Cafe (1.2 miles)

Physicians

• SAGA - San Antonio Gastroenterology Associates, P.A. (0.4 miles)
• San Antonio Eye Center (0.6 miles)
• UHS Pharmacy (0.9 miles)
• San Saba Medical Building (1 miles)
• John A Campagna (1.1 miles)
• Summit Children's Clinic (1.3 miles)
• Kidney Treatment Center-East (3.3 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (1.1 miles)
• Habibi Cafe (3.2 miles)
• Starbucks (4 miles)
• Theory Coffee Company (5.7 miles)
• Starbucks (5.9 miles)

Places of Worship

• Temple Beth-El (0.5 miles)
• St Ann's Catholic Church (1.2 miles)
• Primera Iglesia Bautista Mexicana-San Antonio (3.3 miles)
• Mission Concepcion (3.5 miles)
• Second Baptist Church (3.9 miles)
• Mission San Jose (5.5 miles)

Transportation

• Exit 567/Fredericksburg Rd/E (1.4 miles)
• Terminal A (6 miles)

Parks

• Woodlawn Lake Park (2.1 miles)

Hospitals

• University Health System (3.8 miles)
• Texsan Heart Hospital (4.6 miles)
• US Army (4.7 miles)
• San Antonio Military Medical Center-SAMMC (5 miles)
• San Antonio State Hospital (6 miles)

Theaters

• Alamo Drafthouse Park North (5.5 miles)