Memorial Medical Nursing Home

Pros

• The in-house physical therapy at the facility helped the mother-in-law regain her mobility, allowing her to walk with a walker after being wheelchair-bound.
• The nursing staff at the small facility is described as very caring and attentive towards the patients.
• The facility is kept clean and neat, providing a good environment for long-term care.
• Despite some challenges, the mother-in-law's progress in rehabilitation was commendable.
• The small size of the facility allows for more personalized care for each patient.

Cons

• The husband experienced a rapid decline in health and mental state shortly after arriving at the facility.
• The staff was often unresponsive and difficult to locate, leaving patients unattended for extended periods.
• The husband did not receive proper hygiene care, going an entire week without a bath.
• Patients were left without assistance during meal times, resulting in instances where they did not eat all day.
• A resident cried for hours without receiving help, highlighting a lack of adequate support from the staff.
• The facility is not recommended for individuals who cannot care for themselves due to inadequate staff response and care quality.

Review

The experiences shared by caregivers and family members regarding a particular healthcare facility reveal a stark contrast in the quality of care provided to patients. These narratives highlight significant issues related to patient care and attention, suggesting a troubling environment for those who are unable to advocate for themselves, alongside contrasting experiences that illustrate the potential for recovery and rehabilitation through dedicated staff efforts.

In one poignant account, a husband entered the facility in relatively good health but faced a rapid decline within 24 hours. He developed a blood infection that resulted in his transfer back to the Intensive Care Unit (ICU). During this distressing period, not only did his family struggle to locate nursing staff when urgently needed, but they also noticed alarming lapses in basic care practices. Despite multiple requests, there were instances when he remained unbathed for an entire week. The neglect extended beyond individual patient care; concerns were raised about overall hygiene standards in the facility, including uncleaned rooms. In this harrowing environment, even basic needs such as food went unmet on certain days when residents were left without assistance during meal times. This scenario paints a disconcerting picture of an institution where vulnerable patients find themselves without adequate support or supervision.

On several occasions, family members witnessed other residents calling out for help only to have their pleas ignored. The lights signaling for assistance would remain lit longer than appropriate—sometimes over 30 minutes—while caregivers failed to respond adequately. The distress of fellow patients was palpable; one resident was noted to have cried for hours without any intervention from the staff. Such experiences underscore a worrying trend: this facility may not be suitable for individuals who cannot help themselves due to physical limitations or health challenges.

In stark contrast to these troubling accounts is the experience of another family member whose mother-in-law was placed in long-term care at the same facility after failing rehabilitation and becoming wheelchair-bound. In her case, however, she benefitted greatly from attentive physical therapy conducted within the premises. According to her family member's observations, the therapy team performed exceptionally well by successfully guiding her toward regaining mobility with a walker. This focused approach reflects how dedicated professionals can make significant improvements in patients' lives despite previous setbacks.

The facility itself is described as small, with around 100 patients under its care—a detail that could potentially enhance personalized attention if adequately staffed and managed. While it may lack upscale amenities or extravagant accommodations often found in higher-end facilities, it is maintained in a clean and neat condition according to some reviews. Moreover, reports highlight that nursing staff generally exhibit compassion towards residents and strive for their well-being when engaged actively.

These two differing perspectives create an unsettling dichotomy regarding patient care within the same institution. While some patients receive commendable therapeutic support leading them toward recovery—demonstrating that progress can indeed occur with effective intervention—others are subjected to neglectful conditions that compromise their dignity and safety during critical health crises.

Ultimately, this situation raises essential questions about adequate staffing levels, training protocols for caregivers, and necessary oversight mechanisms required within healthcare establishments catering to vulnerable populations. Families seeking placement for loved ones must weigh these factors heavily against personal experiences shared by others before making crucial decisions about their long-term well-being.

This particular area of San Antonio, Texas is a convenient and bustling urban hub that offers a variety of amenities within close proximity. With multiple pharmacies, restaurants, cafes, places of worship, physicians, transportation options, parks, hospitals, and even a theater all nearby, residents have easy access to essential services and entertainment options. The presence of reputable medical facilities like University Health System and Texsan Heart Hospital ensures quality healthcare for seniors. Additionally, the abundance of dining options ranging from local eateries like Mi Tierra Cafe to popular chains like Starbucks provides plenty of choices for dining out. Overall, this diverse neighborhood presents a vibrant and accessible living environment for seniors looking to enjoy city life in San Antonio.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.8 miles)
• H-E-B Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Essence (0.3 miles)
• Elsewhere Garden Bar & Kitchen (1.1 miles)
• La Panaderia (1.1 miles)
• Mi Tierra Cafe (1.1 miles)
• The Esquire Tavern (1.2 miles)
• Iron Cactus Mexican Restaurant and Margarita Bar (1.2 miles)
• Rainforest Cafe (1.3 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (1.1 miles)
• Habibi Cafe (3.2 miles)
• Starbucks (4 miles)
• Theory Coffee Company (5.8 miles)
• Starbucks (5.8 miles)

Places of Worship

• Temple Beth-El (0.5 miles)
• St Ann's Catholic Church (1.1 miles)
• Primera Iglesia Bautista Mexicana-San Antonio (3.2 miles)
• Mission Concepcion (3.5 miles)
• Second Baptist Church (4 miles)
• Mission San Jose (5.6 miles)

Physicians

• SAGA - San Antonio Gastroenterology Associates, P.A. (0.5 miles)
• San Antonio Eye Center (0.7 miles)
• UHS Pharmacy (0.8 miles)
• San Saba Medical Building (1 miles)
• John A Campagna (1.2 miles)
• Summit Children's Clinic (1.2 miles)
• Kidney Treatment Center-East (3.4 miles)

Transportation

• Exit 567/Fredericksburg Rd/E (1.3 miles)
• Terminal A (6 miles)
• Rental Car Center (6.1 miles)

Parks

• Woodlawn Lake Park (2 miles)

Hospitals

• University Health System (3.7 miles)
• Texsan Heart Hospital (4.5 miles)
• US Army (4.8 miles)
• San Antonio Military Medical Center-SAMMC (5.1 miles)

Theaters

• Alamo Drafthouse Park North (5.4 miles)