Villages of Whitewater

Pros

• Tammy goes above and beyond to ensure that everything is perfect.
• Tammy is very accommodating and goes out of her way to make events happen.
• Tammy is the best, as praised by residents.
• The clubhouse is gorgeous and can accommodate larger families.
• The staff is very helpful and promptly addresses problems.
• Tammy and Casey are congenial and diligent in resident relationships.
• The Village of Whitewater is a great place to live with professional management.
• The apartments are spacious and comfortable, with a kitchen easy to cook in and a nicely sized refrigerator.

Cons

• They report very poor contact ability or response from Living Residential.
• They state that shrubs died and remained dead for years, with four requests and a corporate letter left unanswered.
• They describe the landscaping as poor, with dead trees and bare spots needing replacement.
• They criticize rent increases and suggest long-term residents deserve a discounted raise rather than across-the-board increases.
• They mention the rent escalation from $1,500 to $2,100 per month, leaving them dissatisfied for that price.
• They report difficulty reaching upper management, with emails and texts going unanswered.

Review

Across the various Hearth Home and Living Residential communities around Harrison and Whitewater, residents paint a cohesive picture of a safe, quiet, and welcoming place to call home. The common thread running through dozens of notes is the exceptional work of Tammy, the on-site manager, supported by Casey in maintenance and, in some cases, Drew the service technician. People emphasize the importance of a friendly, responsive team in making daily life smooth, social, and enjoyable, and Tammy consistently delivers that impression - whether shaping events, guiding new residents through the process, or simply coordinating the day-to-day needs of a growing, multigenerational community.

One of the most striking recurring themes is Tammy's personal touch in organizing and facilitating experiences for residents. Stories range from party planning in the clubhouse to making the move-in and application processes feel effortless. A surprise party was described as "perfect" thanks in large part to Tammy's extra effort and accommodation, with the clubhouse praised as "gorgeous" and able to host larger families. Another resident notes that Tammy "helped me today set up my account," making the entire process smooth from start to finish - "the whole process" explained and demonstrated by Tammy. In many testimonials, Tammy's involvement is tied directly to a positive, welcoming atmosphere that leaves residents feeling valued and well cared for.

Residents repeatedly single out Tammy's accessibility, professionalism, and willingness to go beyond what's expected. She is described as "the absolute best," "wonderful," and "a great manager to all of us." The sentiment is echoed by a resident who calls Tammy "very helpful and professional," and by others who appreciate that Tammy is "always available when needed" and consistently friendly and easy to work with. Casey's role as a dependable maintenance contact further reinforces this positive dynamic, with comments praising his timeliness and personable approach when addressing issues. In some notes, Tammy and Casey are portrayed as a reliable, responsive team - reliable enough that residents mention them by name as the reasons they stay and feel secure.

Beyond the people, the physical environment and amenities also receive high praise. The apartments are described as spacious and comfortable, with practical details like a kitchen that is easy to cook in and a refrigerator of nice size. The layout, a large laundry room, and even a two-car attached garage are highlighted as notable positives, especially for those who value space and practicality. The community's setting adds to the appeal: quiet, safe surroundings, convenient access to trails and outdoor spaces, and a sense of neighborliness where tenants look out for one another. The combination of well-maintained interiors and pleasant exteriors helps create what several residents call a "forever home" feel.

However, not all feedback is uniformly glowing, and some concerns temper the otherwise glowing portrait. A number of long-time residents raise landscaping and grounds maintenance issues that have persisted through multiple years. Shrubs and trees have died and were replaced inconsistently, with several residents noting that, after initial replacements, more plants have died and lawn bare spots remain unaddressed for years. Some attribute better experiences to Hearthstone before a transition to Living Residential, describing Hearthstone as "great" while noting that communication and follow-through from the corporate level have been lacking in some cases. The landscaping problems are sometimes tied to broader concerns about rent increases and billing practices, including a recurring complaint about annual renewal fees and the perception that long-term residents deserve some consideration in pricing. In one account, the perception is that the quality of the grounds has not kept pace with rising rents, prompting discussions about how to acknowledge long-term residents more fairly.

The move-in experience is another area where Tammy's influence shines. Several residents recount positive start-to-finish experiences: Tammy helps explain the process, shows the facility, and makes new tenants feel welcome and confident about the decision to move in. The sentiment is reinforced by remarks from tenants who have stayed for extended periods and still find Tammy responsive and supportive during and after the move. While some residents report occasional difficulties reaching upper management beyond Tammy, the consensus remains that Tammy's leadership is a linchpin for the community's positive character. The maintenance team, including Casey and Drew, is frequently recognized for being capable, friendly, and effective in resolving issues promptly.

Overall, the collective voice depicts a community that is generally very happy with its living environment, its people, and its amenities. Tammy emerges as a standout executive presence - an incredibly responsive, considerate, and capable manager who makes life easier and more enjoyable for a broad cross-section of residents. Casey is praised for his dependable maintenance work, and Drew is acknowledged for his skilled, courteous service. While landscaping shortcomings and occasional gaps in corporate-level communication about rent structures temper the narrative in places, the prevailing mood is one of gratitude and fondness for the people who keep the place running smoothly. For many residents, Tammy isn't just a property manager; she's a trusted partner who helps create a community where people feel at home, supported, and connected to their neighbors.

Located in Harrison, Ohio, this area offers a variety of amenities and services that cater to senior living. With several parks nearby such as Miami Whitewater Forest and Harbin Park, residents can enjoy nature walks and outdoor activities. There are also numerous dining options including O'Charley's Restaurant + Bar, Cracker Barrel, and Bob Evans for convenient meals out. In terms of healthcare, there are several pharmacies and medical facilities within a short distance, such as Harrison Pediatrics and Mercy Health - Dry Ridge Family Medicine. Additionally, there are places of worship like New Beginnings Worship Center and St Martins Catholic Church for spiritual fulfillment. For entertainment, seniors can enjoy movies at Cinemark or take in a show at the Holiday Auto Theatre. Overall, this part of Harrison provides a welcoming environment with convenient access to essential services for senior residents.

Parks

• Miami Whitewater Forest (1.5 miles)
• Harbin Park (10.6 miles)
• Fernbank Park (11.2 miles)
• Winton Woods Cherry Hill Shelter (12.4 miles)

Restaurants

• O'Charley's Restaurant + Bar (1.8 miles)
• Cracker Barrel (1.9 miles)
• Bob Evans (1.9 miles)
• Skyline Chili (2.1 miles)
• Kreimer's Bier Haus (5.7 miles)
• McDonald's (6.1 miles)
• 1 More Bar & Grille (6.2 miles)

Pharmacies

• Remke Bigg's (1.9 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (7.7 miles)
• Brossart Pharmacy (7.8 miles)
• Walgreens (9.1 miles)
• CVS Pharmacy (10.2 miles)
• Walgreens (10.5 miles)

Physicians

• Harrison Pediatrics (2.4 miles)
• Tibbe Jill MD (6.3 miles)
• Good Samaritan Western Ridge (7 miles)
• Beacon Orthopaedics & Sports Medicine (8 miles)
• Mercy Health - Dry Ridge Family Medicine (8.5 miles)
• Cincinnati Foot Care (9.5 miles)
• White Oak Family Practice (9.6 miles)

Places of Worship

• New Beginnings Worship Center (3 miles)
• Macedonia Christian Church (5.5 miles)
• Vineyard Church Northwest (9.3 miles)
• St Joseph Rectory (10.4 miles)
• White Oak Chapel (10.9 miles)
• St Martins Catholic Church (11.9 miles)
• Lifespring Christian Church (12.7 miles)

Cafes

• Biggby Coffee (6.3 miles)
• Starbucks (8.1 miles)
• Starbucks (9 miles)
• Willie's Sports Cafe (9.2 miles)
• Funny Farm Coffee (13.2 miles)

Hospitals

• Mccullough Hyde Ross Medical (8.6 miles)
• Cincinnati Children's Green Township (9.4 miles)
• Dearborn County Hospital (10.7 miles)
• Mercy Health - West Hospital Campus (10.7 miles)
• Bed Techs (12.2 miles)
• The Dearborn County Hospital Foundation (12.9 miles)
• Cincinnati Children's (13.1 miles)

Theaters

• Cinemark (9.5 miles)
• Holiday Auto Theatre (13.3 miles)