Miami Haven Nursing Home

Pros

• Safe Haven's staff are of incredible character in home health.
• Safe Haven is praised for its flexibility and understanding.
• Brian is phenomenal to work for.
• Safe Haven did an amazing job taking care of a daughter.
• Safe Haven is highly recommended for healthcare services.

Cons

• Safe Haven is very unprofessional.
• An aide assigned to the reviewer's mother never showed up.
• Safe Haven allegedly asked for a signature on documents as though the mother had a brain disease.
• Safe Haven ended the engagement with no explanation, which was unprofessional.
• Safe Haven does not monitor employees and fails to provide feedback.

Review

The feedback about Safe Haven Home Health presents a picture of a company with a very strong core of caring, flexible, and capable people, tempered by some real-world concerns about consistency and communication. Several reviewers emphasize the character and adaptability of the staff, describing them as among the most compassionate and understanding teams they've encountered in the home health field. One reader highlights the overall kindness and flexibility as standout traits, noting that the organization feels unlike many others they've worked with. In particular, there is a strong nod to Brian, singled out as a phenomenal leader or supervisor, whose presence and approach made a meaningful difference in the experience. For some families, this level of support translated directly into better care and a more reassuring sense of partnership.

On the care front, there are powerful affirmations about outcomes and the human side of service. A reviewer emphasizes that Safe Haven "did an amazing job taking care of my daughter," underscoring that the care provided was not only professional but also deeply supportive at a most challenging time. Another reviewer echoes this sentiment, calling Safe Haven "an amazing company with amazing employees and management," and stating a clear willingness to recommend the company to anyone in need of healthcare. Together, these positive accounts paint a portrait of a team that can deliver attentive, high-quality care when everything aligns, and that people feel confident recommending to others.

Yet the same set of comments reveals notable gaps and frustrations that cannot be ignored. One reviewer describes the experience as highly unprofessional, accusing the organization of poor interpersonal handling and suggesting a mismatch between the staff's approach and the needs of the family. The complaint includes a troubling anecdote about a mother being assigned to an aide who never showed up, while the family was asked to sign as if care had been provided. The mention of a brain disease in this context underscores how sensitive and critical accurate care and consent can be, and it signals a serious concern about reliability and documentation in at least this instance.

A related critique centers on accountability and communication. Another reviewer complains that the company does not check in appropriately, and that when it appears things are acceptable for the employees, there is little oversight or feedback offered. The result, from this perspective, is a sense of drift - staff members who do not receive clear guidance or follow-up, and a job relationship that can end abruptly without explanation. This sense of being left in the dark and the absence of a formal closure is described as unfair and unprofessional, highlighting an area where even strong teams can falter if communication channels and accountability mechanisms are not consistently maintained.

Taken together, the set of reviews suggests a company that can deliver exceptional care and positive experiences under the right circumstances, but with notable variability in reliability and process. The most favorable experiences center on genuine, compassionate staffing and responsive leadership (with Brian singled out as a standout). However, there are credible concerns about scheduling reliability, no-show incidents, and inconsistent feedback or termination practices. For families choosing Safe Haven, the takeaway is nuanced: the potential for outstanding, attentive home health care exists, yet it is wise to ask pointed questions about staffing consistency, accountability, and how concerns are tracked and resolved.

If you're considering Safe Haven, it may be beneficial to request detailed information about caregiver availability, the process for addressing missed visits or no-shows, and how feedback is communicated and acted upon. Clarify who would be your primary point of contact, how changes are communicated, and what steps the company takes to ensure continuity of care. Given the mix of praise and caution in these experiences, aligning expectations through direct conversation can help determine whether Safe Haven's strengths - especially in caring staff and flexible, understanding management - fit your family's needs, while also ensuring there is a clear plan for addressing any issues that arise.

This part of Cleves, Ohio offers a convenient and diverse range of amenities that cater to seniors looking for a comfortable and enjoyable living environment. With a variety of cafes, restaurants, pharmacies, parks, physicians, places of worship, hospitals, and theaters within close proximity, residents have easy access to essential services and recreational activities. The area also boasts reliable transportation options such as Delta Cargo and CVG International Arrivals Hall for those who may need to travel frequently. The presence of reputable healthcare facilities like Cincinnati Children's Green Township and Mercy Health - West Hospital Campus ensures quality medical care is easily accessible. Overall, this community presents a well-rounded living experience with something for everyone to enjoy.

Cafes

• Biggby Coffee (1.7 miles)
• Starbucks (5.4 miles)
• Willie's Sports Cafe (5.5 miles)
• Funny Farm Coffee (8.9 miles)
• Starbucks (9.1 miles)

Restaurants

• Kreimer's Bier Haus (2.4 miles)
• Skyline Chili (3.7 miles)
• Valle Escondido Mexican Grill (4.5 miles)
• Cracker Barrel (4.6 miles)
• Bob Evans (4.7 miles)
• O'Charley's Restaurant + Bar (4.7 miles)
• McDonald's (5.1 miles)

Pharmacies

• Brossart Pharmacy (2.8 miles)
• Remke Bigg's (4.5 miles)
• Walgreens (4.7 miles)
• Walgreens (7.3 miles)
• Walgreens (7.4 miles)
• CVS Pharmacy (7.9 miles)
• Walgreens (8.3 miles)

Parks

• Miami Whitewater Forest (4 miles)
• Fernbank Park (6.4 miles)

Physicians

• Harrison Pediatrics (4.6 miles)
• Good Samaritan Western Ridge (4.6 miles)
• Beacon Orthopaedics & Sports Medicine (5.4 miles)
• Tibbe Jill MD (5.7 miles)
• St Elizabeth Health Care (6.9 miles)
• White Oak Family Practice (8.4 miles)
• Cincinnati Foot Care (8.4 miles)

Places of Worship

• New Beginnings Worship Center (5.8 miles)
• White Oak Chapel (8.8 miles)
• Vineyard Church Northwest (9 miles)
• Macedonia Christian Church (10.4 miles)
• St Dominic Church (11.2 miles)
• St Martins Catholic Church (11.3 miles)

Hospitals

• Cincinnati Children's Green Township (6.3 miles)
• Dearborn County Hospital (7.2 miles)
• Bed Techs (8.2 miles)
• Mercy Health - West Hospital Campus (8.3 miles)
• The Dearborn County Hospital Foundation (9.2 miles)

Theaters

• Cinemark (6.5 miles)

Transportation

• Delta Cargo (11.1 miles)
• CVG International Arrivals Hall (11.3 miles)