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2.8 from 81 reviews
5 stars
29
4 stars
6
3 stars
4
2 stars
1
1 stars
41
Overall Review of Three Rivers Nursing & Rehab
caveat17 reviews mention this
Staffing and call-light response
Residents describe delayed help, understaffing, and long waits for basic needs.
Several residents and families report staffing shortages, including having too few nurses or aides to keep up with resident needs. Call lights and requests for assistance are described as going unanswered for extended periods, and in some cases families describe needing to escalate to get timely help. Some reviewers also connect staffing limits to rushed or incomplete care, which led to preventable medical emergencies. A few other reviews say the staff on the ground is dedicated, but they still point to short staffing as a recurring problem.
caveat13 reviews mention this
Cleanliness and strong odors
Residents and families mention ongoing cleanliness problems and unpleasant odors.
Multiple reviews describe the facility as dirty, with roaches, urine smell, and rooms that felt unclean. Reviewers mention specific hygiene and housekeeping breakdowns, including soiled bedding, laundry issues, and rooms that did not seem properly cleaned between residents. Some also describe strong odors they found alarming, and others report visible issues like broken blinds or unclean equipment. A smaller number of reviews contrast this by saying the building is kept clean and visits feel orderly.
caveat4 reviews mention this
Food quality and dietary gaps
Some residents describe food that felt unappetizing or not meeting needs.
A few families say the food was horrible, unhealthy, or not sufficient during their loved one’s stay. One reviewer also describes a dietary mismatch for a diabetic and heart condition, saying meals did not align with a low carb, low sodium request. At least one other review says their loved one actually liked the food, so reactions are mixed. Overall, food satisfaction is not consistent across reviews.
caveat6 reviews mention this
Communication and follow-through
Several families describe difficulties getting answers and follow-through.
Some reviews mention problems reaching the right people, including calls not returned and delays when trying to speak with social work or administration. A few reviewers describe long gaps in getting basic information, paperwork, or updates about a resident’s condition. Others say requests for care were not handled promptly, which increased worry for families. In contrast, several positive reviews highlight helpful front desk support and staff who address concerns quickly, suggesting service varies by situation and unit.
common2 reviews mention this
Memory care experience
Reviews about memory care emphasize how staff interact with dementia.
A couple of reviews specifically mention the memory care environment and the way staff work with residents who have dementia and Alzheimer’s. One reviewer credits the team with managing dementia-related behaviors and keeping a stable group of aids and nurses over multiple years. Another review describes concerns about care more broadly, so memory care feedback is not uniformly positive. Still, memory care is at least one area where reviewers felt resident interaction mattered.
caveat5 reviews mention this
Hospital transfers and safety
Families describe safety incidents that led to emergency care.
Several reviews include serious events where residents ended up hospitalized, including breathing or oxygen problems and suspected delayed response to medical needs. Some families describe calling for help during urgent symptoms and then having to escalate further when care did not arrive quickly. Others mention falls and complications that required treatment outside the facility. Positive reviews exist as well, but safety-related outcomes are a recurring concern.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Memory Care
Skilled Nursing Facility
Transportation
Cincinnati Northern Kentucky International (9 miles away)
Nearby Places of Interest
This part of Cincinnati, Ohio offers a convenient and diverse range of amenities for seniors looking to live in the area. With a variety of restaurants, pharmacies, cafes, physicians, hospitals, theaters, parks, places of worship, and transportation options within a reasonable distance, residents have access to everything they might need for comfortable living. The presence of hospitals and physicians nearby ensures that healthcare needs can be easily addressed, while the proximity to parks allows for outdoor recreation and leisure activities. Additionally, the Cincinnati / Northern Kentucky International Airport provides convenient travel options for those looking to explore beyond the local area. Overall, this part of Cincinnati provides a well-rounded environment for seniors seeking a mix of convenience and accessibility in their daily lives.
Restaurants
Kreimer's Bier Haus (2.4 miles)
Skyline Chili (2.8 miles)
McDonald's (2.8 miles)
Cabana On the River (2.9 miles)
13 Below Brewery (2.9 miles)
Ron's Roost (3.9 miles)
McDonald's (5.6 miles)
Pharmacies
Brossart Pharmacy (2.6 miles)
Walgreens (3.9 miles)
CVS Pharmacy (4.5 miles)
Walgreens (5.5 miles)
Walgreens (5.9 miles)
Hart Pharmacy (6.5 miles)
CVS Pharmacy (6.6 miles)
Cafes
Starbucks (2.9 miles)
Biggby Coffee (4.3 miles)
Willie's Sports Cafe (7.3 miles)
Starbucks (8 miles)
Funny Farm Coffee (9.4 miles)
Physicians
Beacon Orthopaedics & Sports Medicine (2.9 miles)
Good Samaritan Western Ridge (2.9 miles)
Eye Care Associates (5.7 miles)
Seven Hills Women's Health Centers (5.7 miles)
Western Family Physicians (5.8 miles)
White Oak Family Practice (6.3 miles)
Cincinnati Foot Care (6.4 miles)
Hospitals
Cincinnati Children's Green Township (3.1 miles)
Mercy Health - West Hospital Campus (5.3 miles)
Cincinnati Children's (8.6 miles)
Dearborn County Hospital (9 miles)
Bed Techs (9.2 miles)
Good Samaritan Hospital (9.9 miles)
Theaters
Cinemark (3.3 miles)
Parks
Fernbank Park (3.4 miles)
Miami Whitewater Forest (6.6 miles)
Places of Worship
White Oak Chapel (6.1 miles)
Vineyard Church Northwest (7.4 miles)
St Dominic Church (7.5 miles)
Lifespring Christian Church (9.3 miles)
New Beginnings Worship Center (9.4 miles)
St Vivian's Catholic Church (10.3 miles)
Transportation
Delta Cargo (7.9 miles)
CVG International Arrivals Hall (8.1 miles)
Main Terminal (8.2 miles)
Terminal 2 (8.2 miles)
TSA Checkpoint (8.2 miles)
Cincinnati / Northern Kentucky International Airport (8.2 miles)
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.
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Memory Care
Skilled Nursing Facility
Cincinnati Northern Kentucky International (9 miles away)
Medicaid approval assistance and spacious rooms with individual showers.
Memory Care Pathways: A Holistic Guide to Dementia Support
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
Delirium and Dementia: Unraveling the Key Differences