Bridgetown Nursing And Rehabilitation Centre

Pros

• The therapy department at Oak Hills received great praise for their excellent care.
• The nursing staff was described as very nice and responsive to patient needs.
• The DON took time out of her day to ensure that a patient's mother would be treated well, showcasing the facility's commitment to treating everyone like family members.
• Oak Hills Nursing and Rehab was highly praised for their rehabilitation services, with the therapist being referred to as miracle workers.
• The staff at Oak Hills was commended for their genuine care and concern for patients and their families.
• Despite a recent management change, Oak Hills continues to receive positive feedback from past residents and their families.
• The building of the facility was described as beautiful, while the staff showed true dedication and a willingness to learn new languages in order to better communicate with patients.
• Oak Hills Pavilion exceeded expectations by providing compassionate care and effective therapy services.
• The therapy department at Oak Hills successfully got a loved one home quickly and safely, thanks to their state-of-the-art facilities.
• Some statements contain minor edits for clarity and conciseness.

Cons

• The food is always cold all three meals.
• Found a flea wrapped up in my mom's sandwich on the dinner tray.
• The nurses give out meds late and have a lot of patients with COVID.
• Call lights go off for hours with no one to answer them.
• This place has recently undergone a management change and has really gone downhill.
• Since this new management took over, my friend has been treated very poorly.
• People mistreat the unfortunate at this facility.
• The staff lied about waiving out-of-pocket expenses and harassed an 81-year-old resident.
• They told me what I wanted to hear to bill my insurance.
• Wouldn't take the word of anyone who works there as they tell you what they want to hear.

Review

Oak Hills Nursing and Rehab, located in an older building, has received mixed reviews from its residents and their families. While some have had negative experiences, there are also positive reviews highlighting the excellent care provided by the facility.

One reviewer expressed dissatisfaction with the food at Oak Hills, stating that meals were always cold. Additionally, they were appalled to find a flea wrapped up in their mother's sandwich on Thanksgiving. The reviewer also criticized the nursing staff for giving out medications late and allowing COVID-19 patients to roam freely among non-COVID patients. They mentioned contacting state authorities due to these concerns.

In contrast, another individual praised Oak Hills for providing great care to their friend who was admitted after a hospitalization. They specifically highlighted the excellent therapy department and credited them with aiding in their friend's recovery.

Another review came from a family member who was initially skeptical about placing their mother at Oak Hills due to horror stories associated with nursing homes. However, they were pleasantly surprised when the Director of Nursing took an hour out of her day to address all their concerns and ensure that their mother would be treated well. The reviewer commended the staff and rehabilitation services at Oak Hills for treating everyone like family.

A similar positive experience was shared by someone whose uncle couldn't walk following an auto accident. After touring multiple rehabilitation centers, they chose Oak Hills due to its exceptional therapy employees who didn't give up on their relative's recovery. The caring nurses also made a significant impact on his progress.

Unfortunately, not all reviews were positive. One individual expressed disappointment in the recent management change at Oak Hills, noting that their elderly friend had been treated poorly since then. They felt that neglect occurred because their friend lacked family support and called for changes in management.

Lastly, a reviewer shared two personal experiences with Oak Hills where they felt deceived regarding payment arrangements. On both occasions, promises had been made to waive out-of-pocket expenses but were later reneged upon. The reviewer, an 81-year-old on a fixed income, criticized the facility for harassing them for payment and attempting to place a lien on their home.

In summary, Oak Hills Nursing and Rehab has received a mix of positive and negative reviews. While some reviewers praised the care provided by the therapy department and nursing staff, others expressed concerns about the food quality, management change, and deceptive payment practices. Potential residents and their families should carefully consider these varied experiences when evaluating Oak Hills as a potential facility.

Located in the charming town of Cheviot, Ohio, this area offers a convenient and diverse array of amenities suited for senior living. With multiple pharmacies including CVS and Walgreens within close proximity, access to healthcare and medication is readily available. A variety of dining options such as Ron's Roost and Skyline Chili cater to different culinary preferences. Nearby hospitals like Cincinnati Children's Green Township and Mercy Health provide quality healthcare services. Additionally, various physicians' offices and places of worship offer convenience and support for seniors. Relaxation can be found at Fernbank Park or Washington Park while transportation options like Delta Cargo and Government Square ensure easy access to travel needs. In short, this part of Cheviot provides a comfortable and well-rounded environment for seniors seeking a vibrant community with essential amenities nearby.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.5 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• Hart Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.6 miles)

Restaurants

• Ron's Roost (0.5 miles)
• McDonald's (2.3 miles)
• McDonald's (2.4 miles)
• Skyline Chili (3.1 miles)
• McDonald's (3.3 miles)
• Lake Nina Restaurant (4.5 miles)
• McDonald's (4.9 miles)

Theaters

• Cinemark (1.6 miles)

Hospitals

• Cincinnati Children's Green Township (1.7 miles)
• Mercy Health - West Hospital Campus (1.9 miles)
• Cincinnati Children's (4.8 miles)
• Good Samaritan Hospital (5.5 miles)
• Veterans Hospital (6.2 miles)
• The Christ Hospital (6.5 miles)
• University of Cincinnati Medical Center (6.5 miles)

Physicians

• Eye Care Associates (1.8 miles)
• Seven Hills Women's Health Centers (2.1 miles)
• Western Family Physicians (2.6 miles)
• Beacon Orthopaedics & Sports Medicine (3.1 miles)
• Good Samaritan Western Ridge (4.1 miles)
• White Oak Family Practice (4.2 miles)
• Cincinnati Foot Care (4.5 miles)

Places of Worship

• White Oak Chapel (2.8 miles)
• St Dominic Church (4.5 miles)
• Vineyard Church Northwest (5.8 miles)
• Lifespring Christian Church (6 miles)
• St Vivian's Catholic Church (6.7 miles)

Cafes

• Starbucks (3 miles)
• The 86 Coffee Bar & Concert Venue (6.2 miles)
• Starbucks (6.7 miles)
• Coffee Emporium (6.8 miles)
• Deeper Roots Coffee (6.8 miles)
• Panera Bread (7.1 miles)

Parks

• Fernbank Park (5 miles)
• Washington Dog Park (6.5 miles)
• Washington Park (6.5 miles)
• Ziegler Park (6.8 miles)

Transportation

• Delta Cargo (6.8 miles)
• Government Square (7.1 miles)
• CVG International Arrivals Hall (7.2 miles)