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3.9 from 58 reviews
5 stars
38
4 stars
5
3 stars
1
2 stars
2
1 stars
12
Overall Review of Terrace View Gardens
common31 reviews mention this
Staff responsiveness varies
Residents describe staff as both attentive and, at times, slow to respond.
Across reviews, many residents and family members say staff are friendly, caring, and quick to address concerns, including resolving issues within a day and keeping families informed. Some reviews also describe lapses in assistance and communication, such as delayed or incomplete help with basic needs, medication concerns, and not checking on residents after calls. There are also accounts of nurse and therapy teamwork during rehab and long-term stays. Overall, the experience with day-to-day staff support appears inconsistent depending on the situation and shift.
differentiator13 reviews mention this
Care and therapy support
Skilled nursing and therapy are a major focus in residentsā rehab experiences.
Several reviews highlight skilled nursing care and therapy progress, including people leaving with improved condition or working toward goals to return home. Residents and families also describe nursing and therapy functioning as a team during rehab, and mention physical therapy as part of their short-term recovery. A few reviews, however, raise concerns about care delivery during stays, including medication and assistance not meeting expectations. Taken together, therapy and nursing involvement are clearly central in what families evaluate at Terrace View Gardens.
common6 reviews mention this
Meals get mixed feedback
Dining is a frequent point of praise, with occasional complaints about quality.
Some residents and families say the meals are healthy and tasty, and that staff will accommodate requests like a special sandwich. Others describe meals as poor, including a lack of variety and overall dissatisfaction with food during rehab. One reviewer also notes that food is an area that could improve, even compared with another facility. The dining conversation in reviews is mixed, with clear fans and clear critics.
caveat7 reviews mention this
Cleanliness and odors split reviews
Cleanliness and odors are reported as both strengths and problems.
Positive reviews mention a clean building and housekeeping attention, including describing rooms as clean and maintained. Other reviews report dirty floors and bathrooms, clutter, and strong unpleasant odors, sometimes tied to hygiene and sanitation concerns. There are also comments about unpleasant conditions lingering until staff could address them. Because reviews mention both sides, cleanliness appears uneven from one experience to the next.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
82 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cincinnati Northern Kentucky International (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.7 miles)
Walgreens (1.3 miles)
Walgreens (2.1 miles)
Walgreens (2.1 miles)
Hart Pharmacy (2.8 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (3.2 miles)
Restaurants
Ron's Roost (1.3 miles)
McDonald's (2.1 miles)
McDonald's (2.2 miles)
Skyline Chili (3.6 miles)
McDonald's (3.9 miles)
Lake Nina Restaurant (4 miles)
Incline Public House (4.5 miles)
Hospitals
Mercy Health - West Hospital Campus (1.5 miles)
Cincinnati Children's Green Township (2.4 miles)
Cincinnati Children's (4.1 miles)
Good Samaritan Hospital (4.7 miles)
Veterans Hospital (5.4 miles)
University of Cincinnati Medical Center (5.7 miles)
Cincinnati Children's Hospital Medical Center (5.7 miles)
Physicians
Eye Care Associates (1.6 miles)
Seven Hills Women's Health Centers (1.6 miles)
Western Family Physicians (2.2 miles)
Beacon Orthopaedics & Sports Medicine (3.6 miles)
White Oak Family Practice (4 miles)
Cincinnati Foot Care (4.3 miles)
Good Samaritan Western Ridge (4.6 miles)
Theaters
Cinemark (2.2 miles)
Places of Worship
White Oak Chapel (2.3 miles)
St Dominic Church (4.5 miles)
Lifespring Christian Church (5.4 miles)
Vineyard Church Northwest (5.6 miles)
St Vivian's Catholic Church (6 miles)
Cafes
Starbucks (3.5 miles)
The 86 Coffee Bar & Concert Venue (5.4 miles)
Coffee Emporium (6.1 miles)
Deeper Roots Coffee (6.2 miles)
Panera Bread (6.4 miles)
Starbucks (6.5 miles)
Parks
Fernbank Park (5.8 miles)
Washington Dog Park (5.8 miles)
Washington Park (5.9 miles)
Ziegler Park (6.1 miles)
John G & Phyllis W Smale Riverfront Park (6.7 miles)
Terrace View Gardens on seniors.fyi includes 8 photos including images showing interior, bedroom, landscaping, decor, salon, television, windows, dining, and more.
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Exercise Equipment, Rehabilitation, Physical Therapy, and Therapy Room
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