Terrace View Gardens

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  • Interior

    A cozy waiting room with seating, plants, and a television.

  • Decor

    A cozy bedroom with a single bed, featuring warm lighting and decorative elements.

  • Building

    A brick apartment building with well-maintained landscaping and a sign at the entrance.

  • Bedroom

    A neatly arranged single bedroom with a television, wardrobe, and bedside table.

  • Trees

    A tranquil garden scene with a pathway leading to a gazebo surrounded by lush greenery.

  • Dining

    A well-lit dining area with tables and chairs, adorned with paintings and plants.

  • Exercise Equipment

    A well-equipped physical therapy room with exercise equipment and treatment areas.

  • Salon

    A cozy hair salon interior with chairs and decor.

Terrace View Gardens

3904 North Bend Road, Cincinnati, OH 45211

For more information about senior living options: (844) 490-3973

4 from 41 reviews
5 stars
27
4 stars
3
3 stars
1
2 stars
2
1 stars
8

Skilled Nursing Facility

Overall Review of Terrace View Gardens

Pros

  • pro Terrace View Gardens is a wonderful facility with friendly, caring staff.
  • pro The staff care about residents and take excellent care of them.
  • pro The nursing and therapy teams work well together as a cohesive unit.
  • pro The meals are healthy, tasty, and served in generous portions.
  • pro Staff get to know residents on a personal level and truly care about their loved ones.
  • pro The facility benefits from long-tenured staff who are dedicated to residents.
  • pro The environment is inviting, with a welcoming admission coordinator.
  • pro The staff go above and beyond to make residents feel at home.
  • pro Terrace View Gardens provides excellent care and clinical services and feels like a family.
  • pro The therapy department motivates residents to work toward their goals and recover.

Cons

  • pro One reviewer described Terrace View Gardens as horrible, with dirty floors and rooms, and urged others not to send a loved one there.
  • pro A reviewer reported a resident had fallen twice since admission and criticized staff for being too busy to check on him.
  • pro Several reviewers claimed the facility does not deserve even one star and that care is inconsistent and lip service rather than genuine concern.
  • pro A reviewer said aides were terrible, disengaged, on their phones, and not proactive.
  • pro Another account described a toilet overflow left for hours with feces and odor because maintenance wasn't available on the weekend.
  • pro A reviewer stated only a few nurses were kind and care plans were not followed, with reluctance to assist after release.
  • pro A reviewer accused some staff of racism among front desk and admissions personnel.
  • pro A reviewer described filthy floors and bathrooms, resident neglect, and staff sleeping on the job.
  • pro A reviewer claimed staff told them they were busy with other residents when asked to check on a stroke patient and urged moving the loved one out.
  • pro A reviewer said they would never send anyone there.

Review

Terrace View Gardens inspires a broad spectrum of opinions, with some families raving about the warmth of the staff, the responsiveness of therapy teams, and the sense that their loved ones were treated with real care, while others raise serious red flags about cleanliness, safety, and consistency in staffing. Taken together, the reviews paint a picture of a facility that can feel like a true home to some residents and their families, even as others struggle with concerns that they believe compromised comfort, dignity, and safety.

Many reviewers highlight exceptionally positive experiences. The dedication of the staff stands out in several accounts: nurses, aides, and therapy teams are described as kind, attentive, and patient, capable of building personal connections with residents and their families. One person notes that staff "took the time to talk to us about Mom" and that the therapy department impressed and motivated their loved one to work toward recovery. Others praise the overall atmosphere as friendly and collaborative, with residents and families feeling valued and supported. Meals are repeatedly praised for being healthy and satisfying, with staff even accommodating special requests like a preferred sandwich, and some reviewees speak of a family-like culture where staff go above and beyond to help during stressful times. A recurring theme is that the facility can feel like a community in which the team cares deeply about each resident and their family.

A number of accounts underscore the advantages of strong coordination and responsiveness. Several reviews commend the facility for addressing questions or concerns quickly, often within 24 hours, and for staff who know residents well and respond with empathy. There are mentions of "great care," "excellent care," and a sense that the team truly treats residents as part of a larger family. Open letters and long thank-you notes describe moments when staff, including administration and maintenance, rallied to support a resident in need, reinforcing a perception of Terrace View Gardens as a place where people matter and where teamwork is evident. In this vein, some families emphasize lasting gratitude for the care received over years, including long-term residents and those who have since passed away, noting that the staff's compassion extended to families in difficult times.

Not all experiences align with the glowing reviews, however. Several comments focus on serious safety and quality concerns. One reviewer reported a parent who had multiple falls after being admitted, which raises questions about fall prevention and monitoring. Another account describes a troubling incident where a toilet overflow occurred, leaving the resident in an offensive odor for hours, and claims that staff did not act promptly because maintenance was unavailable on the weekend. These kinds of experiences fuel fears about basic cleanliness, odor control, and timely response to urgent needs, and they stand in stark contrast to the more positive stories.

Cleanliness and upkeep are recurrent sticking points for some reviewers. A critical visit on a specific date described dirty floors and rooms, with a first-room that hadn't been cleaned and another room that should have been clean but wasn't. Multiple accounts mention filthy bathrooms and floors, with one review explicitly calling out neglect and a problematic lack of housekeeping. Such observations emphasize that, for some families, the physical environment severely affects overall impressions of care and safety.

Staff conduct and attitude also appear as points of contention in several reviews. Some reviewers praise aides who are attentive and proactive, while others describe aides as disengaged, preoccupied with their phones, or lacking empathy in daily tasks. One review details disrespectful behavior from aides and a lack of proactive assistance, while another notes concerns about staff being overwhelmed or inconsistent in their approach. There are even more charged claims in some posts, including accusations of racism by admissions staff and front desk personnel, and a few posts that describe staff as dismissive when families sought help or clarity. While these reports are not uniform, they contribute to a perception that experiences at Terrace View Gardens can vary dramatically by shift, department, and individual staff members.

In several personal reflections, families align themselves with the culture of care and the human element of nursing and therapy, even as they acknowledge the facility's flaws. Positive testimonials speak of the staff and administration as "good people," and some reviewers emphasize how the team made residents feel valued, with stories of relatives feeling like part of a larger family. Others recount heartbreaking experiences where staff members touched families deeply through kindness and support during illness, recovery, or end-of-life moments, reinforcing the sense that the facility can be a meaningful, supportive home when it functions at its best.

Overall, the mix of reviews at Terrace View Gardens suggests a place with undeniable strengths in compassionate care, thorough therapy, and a family-like atmosphere, particularly in moments of praise and gratitude. Yet the same collection of voices raises legitimate concerns about cleanliness, safety, and consistency of care - issues that appear to be present in some shifts or departments more than others. For families considering Terrace View Gardens, the messages underscore the importance of visiting in person, asking detailed questions about staffing patterns, fall prevention, housekeeping, and the responsiveness of administration, and weighing those observations against the heartfelt testimonials from residents and families who feel they found a real home and a reliable team who treated their loved ones with dignity.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (8 miles away) Cincinnati Northern Kentucky International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Terrace View Gardens in Cincinnati, OH, is a vibrant assisted living community that offers a wide range of amenities and care services to ensure residents' comfort and well-being. With a charming beauty salon on-site, residents can easily pamper themselves and maintain their personal style. The availability of cable or satellite TV ensures that residents can enjoy their favorite shows and stay entertained.

Transportation services provided by the community allow for easy access to various destinations within the area. Whether it's a trip to the doctor's office or running errands, residents can rely on convenient transportation arrangements. Additionally, there is also community-operated transportation available for residents' convenience.

The computer center equipped with Wi-Fi/high-speed internet allows residents to stay connected with their loved ones through online communication channels and browse the web at their leisure. For those who enjoy physical activities, the fitness room provides an opportunity to stay active and maintain a healthy lifestyle.

Terrace View Gardens offers fully furnished apartments, allowing residents to move in comfortably without the hassle of arranging furniture. Housekeeping services ensure that common areas are kept clean and tidy.

The spacious outdoor space and garden provide a peaceful environment where residents can relax, enjoy fresh air, and indulge in gardening activities. The restaurant-style dining experience encourages socialization among residents while enjoying delicious meals prepared by staff members who accommodate special dietary restrictions.

Residents have access to a small library where they can immerse themselves in engaging literature or catch up on current events. The gaming room is perfect for friendly competitions and recreational activities.

The wellness center emphasizes mental well-being by offering programs tailored to promote overall health. 24-hour call systems and supervision provide peace of mind knowing that assistance is readily available when needed. Care services include assistance with daily tasks such as bathing, dressing, transfers, medication management, and meal preparation based on special dietary needs like diabetes diet.

Residents are spoilt for choice when it comes to nearby amenities. With cafes, pharmacies, restaurants, theaters, places of worship, and hospitals in close proximity, residents have convenient access to various conveniences and services.

At Terrace View Gardens, residents can enjoy a fulfilling lifestyle with a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With concierge services available, the staff is always ready to assist residents in ensuring their needs are met.

Overall, Terrace View Gardens provides an enriching and supportive environment for seniors in Cincinnati.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.1 miles)
  • Hart Pharmacy (2.8 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.2 miles)

Restaurants

  • Ron's Roost (1.3 miles)
  • McDonald's (2.1 miles)
  • McDonald's (2.2 miles)
  • Skyline Chili (3.6 miles)
  • McDonald's (3.9 miles)
  • Lake Nina Restaurant (4 miles)
  • Incline Public House (4.5 miles)

Hospitals

  • Mercy Health - West Hospital Campus (1.5 miles)
  • Cincinnati Children's Green Township (2.4 miles)
  • Cincinnati Children's (4.1 miles)
  • Good Samaritan Hospital (4.7 miles)
  • Veterans Hospital (5.4 miles)
  • University of Cincinnati Medical Center (5.7 miles)
  • Cincinnati Children's Hospital Medical Center (5.7 miles)

Physicians

  • Eye Care Associates (1.6 miles)
  • Seven Hills Women's Health Centers (1.6 miles)
  • Western Family Physicians (2.2 miles)
  • Beacon Orthopaedics & Sports Medicine (3.6 miles)
  • White Oak Family Practice (4 miles)
  • Cincinnati Foot Care (4.3 miles)
  • Good Samaritan Western Ridge (4.6 miles)

Theaters

  • Cinemark (2.2 miles)

Places of Worship

  • White Oak Chapel (2.3 miles)
  • St Dominic Church (4.5 miles)
  • Lifespring Christian Church (5.4 miles)
  • Vineyard Church Northwest (5.6 miles)
  • St Vivian's Catholic Church (6 miles)

Cafes

  • Starbucks (3.5 miles)
  • The 86 Coffee Bar & Concert Venue (5.4 miles)
  • Coffee Emporium (6.1 miles)
  • Deeper Roots Coffee (6.2 miles)
  • Panera Bread (6.4 miles)
  • Starbucks (6.5 miles)

Parks

  • Fernbank Park (5.8 miles)
  • Washington Dog Park (5.8 miles)
  • Washington Park (5.9 miles)
  • Ziegler Park (6.1 miles)
  • John G & Phyllis W Smale Riverfront Park (6.7 miles)

Transportation

  • Government Square (6.4 miles)

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