Burlington House Nursing Home

Pros

• The staff members at Burlington House Rehab and Alzheimer's Center have been very helpful and supportive.
• The two-person room for the residents has proven to be a comfortable living arrangement.
• Overall, the care provided for residents with dementia is appreciated by families.

Cons

• The family was disappointed that they were not permitted to visit before placing their loved one in the facility.
• The room was found to be dirty upon arrival.
• Staff members were perceived as unhelpful and spent more time on their phones than attending to their duties.
• An appointment was required prior to visiting, which seemed unnecessary and inconvenient for families.
• The condition of the elderly residents raised concerns about the quality of care at the facility.

Review

The experience of families with loved ones in care facilities can vary significantly, and such is the case with Burlington House Rehab and Alzheimer's Center. Reviews from family members provide a contrasting picture of care and maintenance within this facility, highlighting both positive interactions with staff as well as concerning issues that raise questions about patient welfare.

On one hand, there are glowing reviews that underscore the dedication and helpfulness of the staff at Burlington House. Family members have expressed appreciation for the care providers who have been supportive during a challenging time. In instances where dementia patients require specialized health care, it is crucial to have attentive and compassionate personnel. The positive remarks suggest that many staff members go above and beyond to ensure residents feel comfortable and cared for.

However, despite some affirmations regarding staff interaction, there are significant criticisms that cannot be overlooked. One family member voiced disappointment over the lack of opportunity for relatives to visit prior to their loved one’s admission into the facility. This restriction raises concerns over transparency and trust—key factors for families placing vulnerable elderly individuals in someone else's care. The inability to assess the living environment or interact with caregivers beforehand likely compounded anxieties during an already emotional transition.

Furthermore, several complaints centered around cleanliness standards within the facility itself. Reports indicated that upon arrival, some rooms were not adequately maintained, which understandably alarms families who expect a certain level of hygiene in healthcare settings. A dirty room may detract from the perceived quality of care being provided; after all, cleanliness is often linked directly to health outcomes in rehabilitation centers.

Another troubling observation was made regarding staff attentiveness. Some reviews suggested that caregivers appeared distracted, allegedly spending extended periods on their mobile devices rather than attending to their responsibilities and interacting with residents. Such behavior not only undermines rapport between staff members and patients but could also lead to lapses in essential caregiving practices for individuals who may be confused or require frequent assistance due to dementia.

Additionally, logistical protocols surrounding visitation raised eyebrows among family members wishing to support their loved ones through regular visits. It became apparent that appointments were needed before visiting hours so staff could prepare residents by ensuring they were clean before families arrived. This practice has left some feeling uneasy about how much emphasis is placed on appearances versus holistic resident care throughout daily routines.

Ultimately, while Burlington House Rehab and Alzheimer’s Center may offer dedicated professionals committed to delivering quality patient care amidst challenging circumstances—such as those presented by dementia—the mixed reviews reveal a need for improvement in various areas like communication policies around visitation rights, cleanliness protocols inside living quarters, and overall attentiveness from staff members toward residents’ needs. Family experiences serve as valuable insights into how facilities can evolve continuously toward creating safer environments that prioritize both dignity and well-being for elderly residents facing complex health challenges.

Restaurants

• The Goody Shop (0.4 miles)
• Popeyes Louisiana Kitchen (1.8 miles)
• Chick-Fil-A (1.9 miles)
• McDonald's (2 miles)
• Kabuto (2 miles)
• Skyline Chili (2 miles)
• McDonald's (2.8 miles)

Parks

• Winton Woods Cherry Hill Shelter (1.9 miles)
• Harbin Park (4 miles)

Cafes

• Starbucks (1.9 miles)
• Panera Bread (3.7 miles)
• Gabby's Cafe (5.8 miles)
• Starbucks (6.8 miles)
• Starbucks (8.4 miles)

Pharmacies

• Walgreens (1.9 miles)
• Kroger Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.6 miles)
• Kroger Pharmacy (3.7 miles)

Places of Worship

• Vineyard Church Northwest (2.2 miles)
• Lifespring Christian Church (3.4 miles)
• St Vivian's Catholic Church (4.2 miles)
• White Oak Chapel (5 miles)
• St James of the Valley (5.4 miles)
• Adath Israel Congregation (8.2 miles)

Physicians

• Mercy Health - Dry Ridge Family Medicine (2.2 miles)
• Cincinnati Foot Care (3.4 miles)
• White Oak Family Practice (3.6 miles)
• Bowen Center For Women's Health (4.5 miles)
• Springdale Family Medicine (4.7 miles)
• Allergy & Asthma Care - Drs. Sodhi And Seyerle (5 miles)
• Western Family Physicians (5.1 miles)

Hospitals

• Mercy Health Fairfield Hospital (4.4 miles)
• Cincinnati Children's Fairfield (4.5 miles)
• Cincinnati Children's (4.8 miles)
• Mercy Health - West Hospital Campus (5.9 miles)
• Summit Behavioral Healthcare (6.8 miles)
• Cincinnati Children's Green Township (7.2 miles)
• Mccullough Hyde Ross Medical (7.9 miles)

Theaters

• Showcase Cinema de Lux Springdale 18 (5.2 miles)
• Cinemark (7.1 miles)

Transportation

• Metro Bond Hill Garage (7.7 miles)