Burlington House Nursing Home in Cincinnati, OH
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Information last verified:
2222 Springdale Road, Cincinnati, OH 45231
For more information about senior living options: (844) 490-3973
Grace, the Social Worker at Burlington House, went above and beyond to help her mom, arranging a podiatry appointment and accompanying her when no aide was available. The staff at Burlington House Rehab and Alzheimer's Center have been great and very helpful, especially in dementia care. Katherine in Social Services is kind and knowledgeable, and Teresa, the Office Manager, has been outstanding. Andre Gibson, the Admission Director, consistently goes over and beyond for families and their loved ones. The facility is clean and well-maintained, with patient care described as top-notch for dementia care. The environment feels like home, with private rooms and many activities that keep residents active and social. The nursing staff, therapists, and aides are professional, caring, and attentive, contributing to positive care experiences. Burlington House is described as a crown jewel of Alzheimer's care in Cincinnati. Families report that their loved ones have thrived and been treated with dignity and respect at Burlington House. The staff are praised for being compassionate and for fostering a supportive, family-like atmosphere for residents and their families.
They describe the facility as horrible and unsanitary, with residents lacking clothes and linens. They claim the staff are lazy, unprofessional, and lacking compassion for residents. They report neglect, with residents left unattended, poor hygiene, and meals described as substandard. They allege miscommunication and misleading information about health issues and hospitalizations. They accuse belongings and clothes going missing and finances being mishandled or unresponsive. They warn others not to send their loved ones there, calling it unsafe and untrustworthy. They note a pervasive urine odor and rooms that are not clean, even if air fresheners are used.Burlington House Nursing Home in Cincinnati is best suited for families seeking dementia- and Alzheimer’s-focused care where a capable social-work team and targeted therapeutic programming can help residents maintain function and engagement, provided there is diligent onsite oversight. The place often earns praise for individuals who want a memory-care environment that treats dementia care as a specialized discipline, with staff who are approachable, communicative, and capable of coordinating services through social workers, therapists, and admissions specialists. When the leadership and the right frontline team are in place, residents can experience meaningful activity, stable routines, and personalized attention that supports daily living and gradual improvement in cognitive and functional goals.
Those who may want to consider alternatives are families prioritizing consistently high-impact daily operations, transparent communication, and airtight cleanliness. A substantial portion of reviews paints a troubling picture: persistent odor and unsanitary conditions, missing clothing or personal items, and reports of neglect or delayed responses to residents’ needs. Instances of miscommunication about medical status, delayed or inaccurate medication administration, and frustration with administrative responsiveness add up to a risk calculus that many families are unwilling to accept, especially when a loved one requires reliable, around-the-clock supervision. For caregivers who cannot stay closely involved or who require a consistently well-run environment with predictable daily performance, exploring other facilities with steadier operational records is prudent.
On the upside, Burlington House does offer genuine strengths that matter in dementia care. Several reviews highlight the value of engaged social workers and admissions staff who help families navigate transitions, coordinate appointments, and keep care plans on track. The dementia-focused nursing and therapy teams receive persistent praise for their ability to connect with residents, provide meaningful activities, and support therapeutic goals. Cleanliness and recent facility upgrades appear in multiple accounts as a positive baseline, contributing to a more comfortable, home-like atmosphere for residents. When these elements align, families report smoother discharge planning, better daily routines, and a sense that the resident’s dignity is respected.
Yet the cons repeatedly exposed in the feedback cannot be dismissed. The most serious concerns center on inconsistent quality of care, a troubling level of neglect or disorganization in some wing operations, and a culture that leaves families feeling unheard. Reports describe residents who appear unattended for long stretches, clothing and essential items going missing, and facilities that rely heavily on odor-control rather than thorough cleaning. Communication gaps with families, especially around health changes, hospitalizations, and medication, are a frequent theme, as are complaints about leadership accessibility, responsiveness, and accountability. Financial-related frustration, delayed refunds, unclear billable items, and promises that do not come to fruition, further erode trust for families already navigating the stress of a loved one’s decline.
For families weighing this community, a practical due-diligence plan makes sense. Start with an unannounced visit focused on the dementia units and times when residents are most active, observing whether staff interact with residents, offer assistance, and maintain a calm, clean environment. Speak with multiple staff members across shifts, including the director, the nursing leadership, social services, and physical therapy, to gauge consistency and morale. Review the most recent state survey findings and any corrective-action plans, paying close attention to recurring deficiencies and how quickly they’re addressed. Demand a concrete, written care plan with measurable milestones, and ask about staffing ratios on the memory-care floor, response times to call bells, and how leadership enforces accountability. Clarify laundry procedures, clothing ownership, and item-tracking processes, and insist on a transparent finance process with regular updates and timely handling of funds.
The bottom line is nuanced. Burlington House can be a viable choice for families focused on dementia care who are prepared to take an active role in oversight and to press for accountability when needed. The facility’s strengths, dedicated social work support, cohesive dementia-care teams, and a clean, upgraded environment, can translate into meaningful, stable living for residents under the right conditions. However, the volume of negative experiences reported by many families cannot be ignored: concerns about cleanliness, communication, staffing consistency, and financial management create a real risk that a loved one may not receive consistently reliable care without rigorous family involvement. If a family cannot commit to ongoing advocacy and wants a reliably steady day-to-day operation, exploring similar facilities with proven track records of continuous performance is a prudent course. For memory-care families who can partner closely with the staff and demand clear, prompt accountability, Burlington House remains a facility worth evaluating, but only after rigorous verification of current leadership, staffing stability, and daily operation standards.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Burlington House Nursing Home in Cincinnati, OH, offers a warm and welcoming assisted living community designed to provide comfort, care, and an enriching lifestyle for its residents. With a wide array of amenities, individuals can enjoy a fulfilling daily routine that blends independence with the support they need.
Residents benefit from spacious accommodations that come fully furnished and include private bathrooms and kitchenettes, ensuring personal comfort and privacy. The community features inviting shared spaces such as a dining room with restaurant-style dining options, a gaming room for social activities, a small library for quiet reading time, and a fitness room to promote wellness. Outdoor space allows residents to enjoy fresh air and connect with nature in the community garden.
Burlington House prioritizes health and wellness by providing comprehensive care services. Residents have access to 24-hour supervision and call systems for added peace of mind. Staff members are available to assist with daily activities such as bathing, dressing, and transfers while also offering specialized services like medication management and meal prep tailored to individual dietary needs.
To ensure a vibrant lifestyle, Burlington House offers various activities including concierge services, planned day trips, fitness programs specifically designed for seniors, along with resident-run activities that encourage social engagement.
Conveniently located near essential services, residents can easily access two nearby cafes for casual outings or enjoy local parks for leisurely walks. Additional support is close at hand with 11 pharmacies, 5 physicians’ offices, 14 restaurants for dining out experiences, 3 places of worship for spiritual needs, and 3 hospitals in the vicinity.
At Burlington House Nursing Home, residents find not just care but also companionship in an engaging environment that promotes their overall well-being.
Burlington House Nursing Home is located at 2222 Springdale Road, Cincinnati, OH 45231 in Hamilton County, Ohio
Burlington House Nursing Home on seniors.fyi includes 12 photos including images showing interior, lighting, outdoor, living room, landscaping, dining, decor, kitchen, and more.
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Interior
Decor
Living Room
Trees
Dining
Landscaping
Lighting
Outdoor
Lobby
Healthcare
