Home At Taylor's Pointe

Pros

• The staff at Home at Taylor's Pointe are very welcoming and helpful, creating a positive atmosphere for the residents.
• Patients at Home at Taylor's Pointe seem to be happy, indicating a good level of care and comfort.
• The facility is clean and well-maintained, contributing to a pleasant environment for both residents and visitors.
• Many reviewers noted that the nursing staff was kind and attentive to the needs of the patients.
• One reviewer described their experience as being in a lovely, resort-like setting, highlighting the appealing ambiance of the facility.
• Residents appreciated the physical therapy services offered, noting that they were helpful and supportive during recovery.
• Overall, there were several mentions of friendly staff members who genuinely care about the well-being of the residents.

Cons

• The facility is filthy and severely understaffed, leaving residents unattended with medical needs.
• A family member was not provided any food for 36 hours, despite being a diabetic on insulin.
• An elderly dementia patient was allowed to leave the facility without anyone noticing or being able to find him.
• A mother developed a bed sore while in the care of the facility, and the family was not informed about it until she had to be sent to the hospital.
• Dirty clothes were returned to a family member, including a spoiled banana on their loved one's gown.
• Virtual visits raised concerns about another resident’s well-being, as they appeared and sounded as if under the influence of drugs.

Review

Home at Taylor's Pointe has garnered a wide range of reviews from families and patients, reflecting a stark divide in experiences. Several accounts paint a distressing picture of neglect and poor care standards, raising red flags about the facility's operations, particularly during critical periods such as post-surgical recovery or rehabilitation. Families with loved ones in need of outpatient care have expressed deep concerns regarding the facility’s cleanliness and staffing. One review details an alarming incident where a grandmother-in-law was left unattended for extended periods despite having immediate medical needs after heart surgery. Her timely access to critical medications was compromised due to apparent understaffing, leaving her vulnerable in a setting designed for care.

The lack of accountability and communication within Home at Taylor’s Pointe adds to the severity of these concerns. One reviewer highlighted that their diabetic family member went without food for over 36 hours upon admission, illustrating not only neglect but also potential health risks that could arise from such oversight. It is troubling that staff seemed indifferent to food protocols, evident when one nurse dismissed the necessity of feeding the patient because they weren’t on an official list. Furthermore, instances where residents were allowed to leave unsupervised raise questions about safety measures implemented by the facility.

Compounding these worries is the experience shared by family members who were unable to visit during the pandemic due to Covid-19 restrictions. One mother developed bedsores in just two weeks of care without any notification or updates provided to her family until she required hospitalization. This lack of communication and transparency is particularly concerning for families who rely on caregivers when they cannot be physically present. The state of personal belongings returned post-care, including dirty clothes with spoiled items, underscores further negligence regarding hygiene and resident well-being.

Contrastingly, there exist numerous positive reviews attesting to effective care and support within Home at Taylor's Pointe. Some patients reported satisfactory experiences characterized by cleanliness and friendliness exhibited by staff members. Descriptions likening the decor to a resort environment signal that some residents find comfort and solace within its walls during challenging recovery phases. Patients noted positive engagement with therapists during rehabilitation sessions and appreciated the attentiveness displayed toward their therapy needs.

Despite these favorable mentions, it becomes challenging for prospective residents or their families to reconcile such divergent accounts. While some individuals describe pleasant interactions with staff and general satisfaction with the services received—a reflection likely indicative of certain shifts in management practices—it remains imperative that overarching issues get addressed adequately within this healthcare institution.

In conclusion, potential clients considering Home at Taylor's Pointe must weigh both sides carefully before making decisions about residency or rehabilitation services for their loved ones. The alarming testimonials regarding neglect must prompt serious inquiries into operational frameworks at this facility; while positive feedback suggests pockets of commendable service exist, ensuring consistency across all levels is paramount in fostering trust among families entrusting their loved ones’ care to professional entities like nursing homes or rehabilitation centers.

Restaurants

• Popeyes Louisiana Kitchen (0.3 miles)
• Chick-Fil-A (0.6 miles)
• McDonald's (0.6 miles)
• Kabuto (0.7 miles)
• Skyline Chili (0.8 miles)
• The Goody Shop (1.9 miles)
• McDonald's (2.1 miles)

Cafes

• Starbucks (0.3 miles)
• Panera Bread (4.6 miles)
• Starbucks (5.5 miles)
• Gabby's Cafe (7 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (2.2 miles)
• Kroger Pharmacy (3 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.1 miles)
• Walgreens (4.4 miles)

Physicians

• Mercy Health - Dry Ridge Family Medicine (0.9 miles)
• Cincinnati Foot Care (2.3 miles)
• White Oak Family Practice (2.5 miles)
• Western Family Physicians (4.3 miles)
• Seven Hills Women's Health Centers (4.9 miles)
• Good Samaritan Western Ridge (5.4 miles)
• Beacon Orthopaedics & Sports Medicine (5.4 miles)

Places of Worship

• Vineyard Church Northwest (1 miles)
• Lifespring Christian Church (3.8 miles)
• White Oak Chapel (4.3 miles)
• St Vivian's Catholic Church (4.9 miles)
• St James of the Valley (6.6 miles)

Parks

• Winton Woods Cherry Hill Shelter (3.4 miles)
• Harbin Park (4.6 miles)
• Miami Whitewater Forest (8.1 miles)

Hospitals

• Cincinnati Children's (4.9 miles)
• Mercy Health - West Hospital Campus (5 miles)
• Mercy Health Fairfield Hospital (5.8 miles)
• Cincinnati Children's Fairfield (5.8 miles)
• Cincinnati Children's Green Township (6 miles)
• Summit Behavioral Healthcare (7.6 miles)
• Mccullough Hyde Ross Medical (7.7 miles)

Theaters

• Cinemark (5.9 miles)
• Showcase Cinema de Lux Springdale 18 (6.7 miles)

Transportation

• Metro Bond Hill Garage (8.3 miles)