8440 Livingston Road, Cincinnati, OH 45247
For more information about senior living options: (844) 490-3973
There are many voices about Liberty Nursing Center, some admiring the facility and its efforts, but a substantial number of accounts raise serious concerns about how residents are cared for and how staff are treated. On one hand, several people describe clean, well-kept spaces, friendly aides, and engaging activities that keep residents active. They praise the therapy teams, with particular mentions of a Physical Therapy team led by someone named Jess who is described as top-shelf, and they note that many staff members genuinely care about residents. A number of family members say their loved ones were comfortable, well-dressed, and treated with kindness, and they emphasize moments when staff were responsive and attentive in the moments that mattered.
Yet, a contrasting chorus of reviews paints a troubling picture of chronic understaffing and inconsistent quality of care. Families report frequent, sometimes hours-long delays in call lights being answered, with residents left waiting for help to the point that basic needs go unmet. Several accounts describe too few housekeepers and aides who are rushed to cover too many rooms, leading to dirty rooms, unaddressed odors, and missed turns or repositioning for residents who are bed-bound or wheelchair-bound. One review even notes pay and workload misalignment, arguing that the compensation does not reflect the volume of tasks expected, which some believe fuels a cycle of burnout and reduced attentiveness.
The most alarming themes center on care quality and resident safety. Multiple reviews allege that wounds and bedsores developed under care they deemed inadequate or late to address. In one harrowing account, a resident developed bedsores within three weeks, and a doctor was described as failing to conduct a physical exam when a problem was reported. In another, a resident who could not get out of bed or be turned in a timely fashion developed ulcers as a consequence. There are also deeply concerning mentions of a supervisor allegedly dropping a resident, which raises questions about supervision, safety protocols, and the treatment of both residents and staff. A separate narrative recounts a patient suffering a brain bleed after a fall that was allegedly not treated promptly, with the family describing a pattern of neglect and poor documentation that makes it hard to verify whether proper care was provided.
The environment itself elicits a mixed confidence. Some reviews describe restrooms that were discovered without basic supplies like toilet paper, and even roaches observed on walls, provoking fear and prompting immediate departure to seek safer surroundings. Others insist the facility can be clean and well-maintained, with a pleasant smell and a sense of order that makes the positive elements stand out even more starkly against the negative reports. The tension between these observations contributes to a sense that the facility can be capable and compassionate in some moments while failing to meet essential standards at other times.
Management and leadership receive pointed critique in several reviews. Critics describe a culture where staff feel disrespected or undervalued, and where professional dynamics among nurses, aides, and supervisors deteriorate into cliques and cold attitudes. One reviewer vividly describes an intimidating unit manager characterized as egotistical, with colleagues feeling intimidated and concerned about safety and teamwork. The same accounts note high turnover in administrators and social workers, a tendency for staff to keep to themselves and not know the names of the people caring for residents, and a perception that the facility's polished exterior masks deeper organizational dysfunction. The commentaries also reference leadership as a key determinant of the day-to-day experience - good leadership appears to have a real positive impact, while poor leadership seems to amplify every other problem.
The nursing and administrative staff experience is itself a source of both praise and concern. Some reviewers highlight compassionate aides who go above and beyond, and they commend therapists, nurses, and aides who engage residents with warmth and patience. Others describe a system where the most dedicated workers feel overwhelmed, undervalued, or overwhelmed by poor communications and inconsistent expectations. One emotional thread runs through several accounts: families who are grateful for moments of genuine care and professional competence amid a broader backdrop of neglect, stress, and fear. Still others recount frustrations with the documentation that governs care, arguing that what gets documented can influence perceptions of whether care was delivered, leading to distrust when families feel "the system" is protecting itself rather than protecting residents.
In a few hopeful notes, even amid the heavy criticism, some reviewers express a willingness to return or to recommend Liberty Nursing Center for certain conditions or moments of care, especially when therapy and some nursing teams deliver excellent work. They remind readers that care facilities are complex ecosystems where individual experiences vary widely from shift to shift and unit to unit. The overall narrative suggests that Liberty Nursing Center embodies a paradox: moments of high-quality care, warmth, and effective rehabilitation exist side by side with scenes of neglect, safety lapses, and systemic pressures that degrade care when staffing is thin or leadership falters.
Ultimately, the collection of experiences underscores a common call for accountability, oversight, and actionable improvements. Families urge more consistent staffing levels, better turn times for call lights, enhanced safety protocols (to prevent injuries and ensure prompt medical evaluation), and a genuine commitment to dignity for both residents and the staff who support them. They advocate for transparent communication, reliable documentation, and leadership that treats both residents and employees with respect and professionalism. The hope voiced across accounts is clear: that Liberty Nursing Center can transform its operations so that the care its residents deserve is reliably delivered, every day, regardless of shift or role.
Liberty Nursing Center Of Colerain is an assisted living community located in Cincinnati, OH. We strive to provide a comfortable and welcoming environment for our residents. Our community offers a wide range of amenities to enhance the quality of life for our residents.
Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV in their fully furnished apartments. Community-operated transportation is available for outings and appointments, and we also have a computer center with high-speed internet access.
Meals are provided in our dining room, where residents can enjoy restaurant-style dining with special dietary restrictions accommodated. For those who prefer to cook their own meals, each apartment has a kitchenette available.
We understand that staying active is important for our residents' well-being, which is why we have a fitness room and wellness center on-site. A gaming room and small library are also available for entertainment.
Our care services include 24-hour call systems and supervision to ensure the safety of our residents. Assistance with daily activities such as bathing, dressing, and transfers is also provided. Medication management and diabetes diets are available to support residents' health needs.
In terms of location, Liberty Nursing Center Of Colerain is conveniently situated near various amenities. There are two cafes, eight pharmacies, seven physicians' offices, thirteen restaurants, three places of worship, one theater nearby. Additionally, there are three hospitals in close proximity for any medical needs.
We pride ourselves on providing personalized care and creating a vibrant community where residents can thrive. At Liberty Nursing Center Of Colerain, we strive to make every day fulfilling and enjoyable for our residents.
Liberty Nursing Center Of Colerain is located at 8440 Livingston Road, Cincinnati, OH 45247 in Hamilton County, Ohio
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