Ridgeview Apartments
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9640 Diamond Dr, St. Louis, MO 63137
For more information about senior living options: (844) 490-3973
The reviews paint a portrait of a property with a dramatically mixed reputation. On one end, there are chilling depictions of a place that looks abandoned, with boarded-up leasing offices and trash strewn about, giving the sense that it's unsafe and even bordering on a landfilled landscape. Several commenters describe the exterior as a "filthy nightmare," and some insist that the complex appears condemned or at least deeply neglected. These voices emphasize fear, instability, and a sense that entering the area feels risky. A few say they've passed the site while delivering to nearby houses and were struck by how abandoned and unsafe it seems, even when people still live there.
The long-tenured residents' accounts amplify the severity of the situation. One reviewer claims to have lived there for five years, watching deterioration accelerate each year and witnessing management turnover that produced little to no improvement. They reference an era when "any personal" (owner, management, maintenance, leasing) was the only staff on duty, and rumors circulated that the place was being condemned. The sentiment is that the complex has repeatedly failed to repair basic amenities or address safety concerns, to the point where some residents feel compelled to call for closure. The impression from these comments is of a place that has endured chronic neglect, with whispers of crime and neglect that make staying there seem risky.
Within the same broad pool of criticism, there are pointed anecdotes about specific failures in management and maintenance. A recurring thread involves infestations (mice and roaches), floods, and a pervasive sense that tenants are not believed or adequately supported when problems arise. One account describes a manager (Crystal) who allegedly dismisses maintenance needs, threatens legal action for breaking a lease, and creates a tense, hostile interaction rather than a constructive response. Security deposit disputes, poor handling of move-outs, and threats of lawsuits in response to legitimate complaints are also highlighted in several reviews. Some residents recount a past where problems persisted for years, including outdated appliances, broken central air, broken garbage disposals, and even incidents like car break-ins and neighboring electricity theft. The picture among these notes is one of a property that has historically failed to meet basic expectations for safe, healthy, and well-maintained housing.
Yet the narrative is not uniformly negative. A substantial portion of the feedback focuses on a recent, noticeable shift: new owners and new management bringing a "breath of fresh air." Phrases like "Under new management," "new owners are great," and "thankful for the new management team" appear repeatedly. Those who reference the transition describe a more responsive, professional, and tenant-focused approach. They credit the new leadership with addressing concerns more promptly, reorganizing operations, and improving the overall atmosphere of the property. The tone here is hopeful: residents who had previously considered leaving or who had little faith in the complex describe a marked difference in service quality and attitude.
Several positive anecdotes underscore concrete improvements. Some tenants speak of renovated units, better upkeep, and a quieter, more family-friendly community. A reviewer even notes being approved for a lease despite unique guaranteed funds and pregnancy, with assurances that the management accepts a broader range of payment sources. Others mention renewed leases and a sense of stability that had been missing before the transition. There are references to professional staff who are polite, responsive, and attentive to tenants' needs, painting a picture of a property that, while once troubled, is now moving toward reliability and care. A few comments emphasize that the new management prioritizes customer service and strives to create a better living experience.
Still, the split in experiences persists. While many praise the changes, others warn that the history should not be erased or ignored. The collection of reviews includes times when residents felt misunderstood, mistreated, or neglected under prior management, and some people remain wary about the safety, health, and financial practices of the complex. A reviewer who mentions "Too many bad reviews" urges empathy for residents, recognizing that life is hard and that their experiences may not be exaggerated. This tension - between the hope generated by renewal and the lingering distrust built by past problems - permeates the overall narrative.
In one of the more explicit historical snapshots, a review recounts an era (around 2012?2013) that reads like a cautionary tale: mice droppings, traps handed to a parent with a toddler in tow, outdated appliances, a nonfunctional central air system, and winter without adequate heat. The car being broken into, theft of electricity, and unsafe parking conditions - plus structural concerns like concrete chunks falling from the second floor - create a sense of a building that's endured not just mismanagement but tangible hazards. The reviewer recalls dealing with the fallout of poor infrastructure, poor maintenance, and resulting conflicts with the property's leadership - ending with a court action that was ultimately dismissed but left a lasting impression of mismanagement and mistrust.
Taken together, the collection presents a complex, evolving picture. The place seems to carry a heavy inheritance of neglect and fear in certain periods, with severe complaints about pests, safety, maintenance, and disputes. At the same time, a newer chapter appears to be unfolding, characterized by proactive management, responsive service, and a renewed emphasis on tenant well-being and community standards. The reality for prospective residents appears to hinge on which era one encounters and how strongly the current management team's efforts are felt in daily life. For some, the change has been transformative; for others, the scars of past experiences and lingering concerns about safety and reliability remain a sobering reminder that improvement can be uneven and incomplete.
Ridgeview Apartments is an assisted living community situated in the vibrant city of St. Louis, MO. This community offers a convenient and accessible location, with a variety of amenities and services available nearby.
For residents who require pharmaceutical services, there are four pharmacies located in close proximity to Ridgeview Apartments. These pharmacies ensure easy access to medications and healthcare supplies, providing peace of mind for both residents and their families.
In terms of dining options, the community boasts one restaurant nearby. This allows residents to enjoy delicious meals without having to travel far from home. Whether they prefer a casual lunch or an elegant dinner, residents can indulge in a diverse range of culinary experiences right at their doorstep.
Transportation is also conveniently available near Ridgeview Apartments. With one transportation option nearby, residents have the freedom to explore the city and attend appointments or social outings with ease. This transportation service brings convenience and independence to seniors who may no longer drive themselves.
Another significant advantage of living at Ridgeview Apartments is the proximity to two hospitals. In case of emergencies or routine medical care, residents can rest assured knowing that quality healthcare is just a short distance away. Access to these hospitals enhances the safety and wellbeing of all community members.
Overall, Ridgeview Apartments offers an exceptional assisted living experience in St. Louis, MO. The combination of nearby pharmacies, restaurants, transportation options, and hospitals ensures that residents receive top-notch care while enjoying the various amenities surrounding them.
This part of St. Louis, Missouri, offers a range of amenities and services that may be appealing for senior living. With multiple pharmacies such as Walgreens and CVS within a short distance, access to medication and healthcare needs is convenient. The presence of hospitals like Christian Hospital and specialty medical centers like the VA Medical Center provides reassurance for any potential health concerns. Nearby parks such as Fairground Park and Citygarden offer opportunities for outdoor activities and relaxation. Additionally, there are various dining options including White Castle, Chili's Grill & Bar, and Firehouse Subs, as well as coffee shops like Starbucks for socializing and enjoyable meals. Accessible transportation services from U-Haul for moving needs to Amtrak for travel further enhance the convenience of this area. Overall, this part of St. Louis provides a mix of essential services, recreational opportunities, and dining options that could meet the needs and interests of seniors looking to settle in the area.
Ridgeview Apartments is located at 9640 Diamond Dr, St. Louis, MO 63137 in St. Louis city, Missouri
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