River Roads Manor in Jennings, MO

Pros

• The front desk receptionist has a great attitude and is people-friendly.
• The staff are friendly and provide good customer service.
• The management is thoughtful and kind.
• The amenities are pretty nice.
• The apartments are nice and conveniently located with parking.
• Residents are pleasant and welcoming.
• The community offers regular activities like blood pressure checks, bingo, bowling, and fitness challenges.

Cons

• The building is often dirty, with the trash room always smelling and in need of being emptied.
• The corridor carpet is filthy and often smells like sewage in the hallways.
• The property is in desperate need of updates and maintenance for its elderly residents.
• The mother living there has not had air conditioning for two weeks, and there is no maintenance team.
• Things are going down at this property; the building is disgusting, the carpet is disgusting, and the raw sewage smell is overwhelming; many units lack AC in the heat; maintenance is nonexistent and trash is overflowing.
• A flood caused by a neighbor's overflow damaged the mother's apartment, and the staff were rude and dismissive about updates.
• The manager was dismissive and could not provide information about repairs.
• The vanity replacement was not fulfilled as promised; glue was slapped on, and the sink still smells and looks bad.
• Residents report weeks of unanswered calls and visits, with no access to staff or the building.
• The property looked disappointing when last visited compared to years ago, and needed carpet and elevator cleaning to look inviting again.

Review

River Roads Manor in Jennings, Missouri is best suited for seniors who crave a warm, social neighborhood feel and value on-site conveniences, rather than pristine institutional aesthetics. The community is described as tranquil and neighborly, with residents looking out for one another and a staff that appears friendly and approachable. On-site amenities such as a beauty shop and a steady slate of activities - blood pressure checks, bingo, bowling, fitness challenges, and regular social events - create a sense of daily rhythm and belonging. For families prioritizing an affordable option in a convenient location with active resident life, River Roads Manor can deliver a lived-in, welcoming environment that feels like a small, self-contained village.

Those who should consider alternatives are mainly families focused on cleanliness, reliability of operations, and predictability of upkeep. A substantial portion of reviews paints a stark contrast between the social warmth and the physical condition of the building. Chronic maintenance gaps, unpleasant odors, overflowing trash, and moldy or dirty carpet conditions recur in multiple accounts. Several residents or visitors note repeated issues with air conditioning, delayed or absent maintenance teams, and slow or inconsistent response from management. For families whose top criteria include consistently clean surroundings, reliable climate control, and proactive, professional maintenance, River Roads Manor may fall short.

The strongest redeeming factors are the staff and the social structure that support daily living. When maintenance requests are handled promptly, residents recount quick fixes and a sense that issues are taken seriously. The property manager, Theresa Nacy, and other team members are repeatedly described as cooperative and attentive, coordinating repairs and helping residents navigate problems in a timely fashion. The on-site staff also contributes to a welcoming atmosphere, with residents greeting new arrivals and participating in community events that foster connection. In those moments, the living experience feels orderly and respectful, which can significantly offset the stress of aging in a shared setting.

Yet the cons are persistent enough to demand serious consideration. The most immediate red flags include strong odors in hallways and trash rooms, carpets described as filthy, and frequent reports of sewage-like smells upon entry. Several accounts describe insufficient or nonexistent maintenance teams, delayed repairs, and even significant damage from incidents beyond routine wear, such as floods from overflowing sinks. The sense that some units lack air conditioning in hot weather, combined with ongoing maintenance backlogs and complaints about rude or dismissive management at times, creates a risk of ongoing frustration and decreased quality of life. For families with a higher threshold for upkeep and professionalism, these patterns can outweigh the social and logistical benefits.

To navigate a decision with confidence, approach River Roads Manor as a "live-in experiment" rather than a guaranteed fit. Before committing, observe a tour with a keen eye for cleanliness, odor control, and the elevator and common areas. Probe maintenance responsiveness by asking for concrete timelines on outstanding issues and verifying whether a dedicated maintenance team is on-site or if repairs are outsourced. Speak candidly with current residents about how often concerns are escalated and how communications are handled when problems arise. Check the calendar of activities and amenities, and verify that the beauty shop and other services remain consistently available. Finally, frame expectations around long-term upkeep and capital improvements to determine whether a compromise between comfort, cost, and care is sustainable.

Bottom line: River Roads Manor offers a cordial, community-centered lifestyle with useful on-site services and an approachable staff, making it a reasonable choice for seniors who prize belonging and affordability over pristine infrastructure. However, families should be cautious if maintenance reliability, consistent cleanliness, and dependable climate control are non-negotiables. The gap between the positive, homey atmosphere and the negative realities of upkeep can be sizable; success here hinges on stable management, prompt maintenance, and ongoing attention to the building's condition. If these elements are not solidified, exploring alternatives with stronger track records for cleanliness, timely repairs, and climate comfort will be prudent.

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (3.5 miles)
• Express Scripts (3.6 miles)
• Schnucks (4.3 miles)
• Walgreens (4.4 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (4.6 miles)

Restaurants

• White Castle (2.9 miles)
• McDonald's (5.7 miles)
• Chili's Grill & Bar (5.9 miles)
• Florissant City Diner (5.9 miles)
• The Blue Note (6 miles)
• Yellowbelly (6.1 miles)
• Firehouse Subs (6.1 miles)

Hospitals

• Christian Hospital (3.2 miles)
• Metropolitan St Louis Psychiatric Center (5.5 miles)
• Gateway Regional Medical Center (5.8 miles)
• VA Medical Center Spinal Cord Injury Program (6.2 miles)
• The Rehabilitation Institute of St Louis (6.5 miles)
• St Louis Children's Hospital (6.5 miles)
• SSM Cardinal Glennon Children's Medical Center (7.5 miles)

Places of Worship

• St Ann Catholic School (3.4 miles)

Transportation

• Metrolink North Hanley Station (4 miles)
• U-Haul Moving & Storage (4.4 miles)
• Enterprise Rent-A-Car (5.3 miles)
• National Car Rental (5.9 miles)
• Terminal 2 Parking (5.9 miles)
• Southwest Airlines (5.9 miles)
• Hertz Rent A Car (6.1 miles)

Parks

• Fairground Park (4.7 miles)
• Wohl Recreation Center / Sherman Park (4.7 miles)
• St Ferdinand Park (6.7 miles)
• Bar K (7.6 miles)
• Citygarden (7.7 miles)
• Shaw Park (7.8 miles)

Cafes

• Old Town Donut Shop (5.8 miles)
• Starbucks (5.8 miles)
• Blueprint Coff (6 miles)
• Starbucks (6.1 miles)
• Made. by Lia (6.2 miles)
• Starbucks (6.2 miles)
• Starbucks (7.1 miles)

Physicians

• Barnes-Jewish Hospital (6.7 miles)
• BJC Behavioral Health Service - Dinu Petru Gangure MD (7.3 miles)

Theaters

• AMC Esquire 7 (7.7 miles)