Hillside Manor Healthcare And Rehab Center in Saint Louis, MO

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Hillside Manor Healthcare And Rehab Center in Saint Louis, MO

1265 Mclaran Avenue, Saint Louis, MO 63147

For more information about senior living options: (844) 490-3973

3.5 from 102 reviews
5 stars
44
4 stars
16
3 stars
14
2 stars
5
1 stars
23

Skilled Nursing Facility

Overall Review of Hillside Manor Healthcare And Rehab Center

Pros

  • pro Hillside has a great and hardworking team.
  • pro Hillside provides exceptional care and warmth, with staff going above and beyond to ensure residents' well-being and comfort.
  • pro The environment at Hillside is friendly and inviting, fostering community among residents and staff with ample activities.
  • pro The therapy department at Hillside provides exceptional care and attention to individual needs, improving residents' quality of life.
  • pro Hillside has some of the best staff, with an accommodating administration that communicates about patient needs to ensure the best care.
  • pro The therapy staff at Hillside are attentive and caring, communicating with families and residents to achieve goals.
  • pro The building at Hillside smells pleasant and the staff provide the best possible care.
  • pro The Hillside environment is welcoming and fun.
  • pro Hillside is growing and better than ever, with staff striving to be the best and the administration working to make it a safe, happy home.
  • pro Residents and families praise Hillside for caring staff and great food.

Cons

  • pro The facility is deceptive by the pictures online.
  • pro The staff is confrontational, creating more conflict than a pleasant visit.
  • pro The staff seem too busy and fail to do what is needed for the residents.
  • pro Visitors feel unsupported and disrespected when trying to support their loved ones.
  • pro No one calls back when families reach out to the social worker or administrator.
  • pro The facility smells horrible.
  • pro It is hard to tell staff from residents because people walk in and out without masks.
  • pro A family member's stay there was upsetting and did not feel good at all.
  • pro Only a few staff treated the resident well; many did not, and some are there just for a paycheck.
  • pro The owners should be fined and the building shut down; the place lacks compassion and integrity.
  • pro Care is unpredictable and hampered by lack of resources.
  • pro The facility is dirty, with mice and other safety issues.

Review

Hillside Manor Healthcare and Rehab Center is best positioned for families seeking an active, rehab-forward environment where residents can engage in regular therapy and a lively, community-oriented atmosphere. The facility earns credibility from stories of attentive nursing and therapy teams, a welcoming environment, and a calendar filled with activities that promote social interaction. For residents who respond well to hands-on care and who benefit from a therapy-first approach - including wound care, physical therapy, and psych support - Hillside often delivers meaningful progress within a caring, people-focused culture. It is particularly well-suited for families willing to participate in planning and oversight, ensuring goals stay aligned with the resident's needs.

Those who may want to consider alternatives should note that Hillside is not a universal fit. Several reviews highlight ongoing challenges with communication and administrative responsiveness, including instances where calls and messages were not returned. Cleanliness and odors, inconsistencies in housekeeping, and reports of pests in some rooms raise red flags for families prioritizing spotless, well-maintained surroundings. The perception that some staff can be confrontational or overwhelmed by busyness also underscores a potential mismatch for families needing unwavering consistency and a uniformly professional front office. For highly privacy- and safety-conscious families, these issues may be enough to look elsewhere.

On the positive side, the strongest and most consistent themes revolve around the people delivering care. The therapy department is repeatedly praised for individualized attention, measurable progress, and a collaborative approach with families to achieve rehab goals. Nursing, dietary, and custodial staff are described as genuinely caring and approachable, with many residents and families mentioning meaningful connections and reliable day-to-day support. The administrative team is often cited as accommodating and communicative, making it easier to coordinate care plans and scheduling. The environment itself - bright, active, and community-driven - supports engagement, with activities ranging from arts and crafts to music and religious study as welcomed staples.

Yet the main drawbacks cannot be dismissed. The most unsettling reviews point to episodic neglect and safety concerns, including reports of long-standing cleanliness problems, odors, and even pests, along with accounts of delayed medical attention when needed. Short-staffing, heavy workloads, and some attitudes among staff undermine the otherwise compassionate care picture. These issues, when present, directly challenge the reliability of care and the resident's sense of security. While the pros - compassionate teams, robust therapy, and an inviting atmosphere - offer meaningful value, they do not fully compensate for the risk signals raised by inconsistent operations and maintenance lapses.

For families evaluating Hillside, a practical course is essential. Schedule comprehensive tours during variable shifts to observe how staff interact with residents, inspect common areas and resident rooms for cleanliness, and request to sit in on a therapy session to gauge engagement and clarity of goals. Ask pointed questions about communication workflows, incident reporting, and how concerns are escalated. Obtain recent quality assurance metrics, and speak with multiple current families to compare experiences. If a plan is in place to monitor care, foster timely communication, and address maintenance quickly, Hillside becomes a viable, rehab-focused option with a true sense of community.

In the end, Hillside Manor stands out as a strong, if imperfect, choice for families prioritizing active rehabilitation and a warm, socially engaging setting. It can be a particularly smart fit for residents who welcome hands-on therapy, daily activities, and proactive staff. However, the facility's appeal hinges on robust oversight, transparent communication, and relentless attention to cleanliness and safety. For those unwilling to compromise on these fundamentals, exploring alternatives with steadier administration, better housekeeping records, and firmer accountability will likely yield more consistent peace of mind. When approached with a clear plan for oversight and a candid pre-admission assessment, Hillside offers meaningful upside for the right resident.

Features

Housing

  • 208 resident community capacity 208 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (7 miles away) Lambert-St Louis International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hillside Manor Healthcare And Rehab Center in Saint Louis, MO is a comprehensive assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The facility features a beauty salon for convenient grooming services, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for residents to easily access off-site activities and appointments.

For those who enjoy technology, there is a computer center with internet access, and Wi-Fi/high-speed internet is also provided throughout the facility. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff, while special dietary restrictions are accommodated.

Additionally, Hillside Manor Healthcare And Rehab Center provides various spaces for recreation and relaxation. There is a fitness room for those who wish to engage in physical exercise, as well as a gaming room and small library for leisurely activities. Outdoor space and gardens allow residents to enjoy fresh air and the beauty of nature.

The care services at Hillside Manor Healthcare And Rehab Center ensure that residents receive 24-hour supervision and assistance with their daily living activities. Staff members are available to provide support with bathing, dressing, transfers, and medication management. Special dietary restrictions are taken into account when preparing meals, ensuring each resident's health needs are met.

The community arranges transportation for residents who need to travel outside of the facility, making it convenient to visit nearby parks, pharmacies, restaurants, places of worship, or hospitals. In addition to these amenities and care services, Hillside Manor Healthcare And Rehab Center offers various activity options such as fitness programs, planned day trips organized by the staff or resident-run activities. Concierge services are also available to cater to specific needs and preferences.

Overall, Hillside Manor Healthcare And Rehab Center strives to provide a comfortable and enriching environment where residents can receive personalized care while enjoying an active lifestyle with plenty of amenities and opportunities for social engagement.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Express Scripts (4 miles)
  • Walgreens (4.3 miles)
  • Walgreens (5.3 miles)
  • CVS Pharmacy (5.3 miles)
  • Schnucks (5.4 miles)
  • Walgreens (5.4 miles)

Places of Worship

  • St Ann Catholic School (3.5 miles)
  • St Ambrose Church (7.2 miles)

Parks

  • Fairground Park (3.6 miles)
  • Wohl Recreation Center / Sherman Park (3.8 miles)
  • Citygarden (6.6 miles)
  • Bar K (6.7 miles)
  • Lafayette Park (6.9 miles)
  • Gateway Arch National Park (6.9 miles)

Restaurants

  • White Castle (3.6 miles)
  • Yellowbelly (5.2 miles)
  • McDonald's (5.3 miles)
  • Salt + Smoke (5.7 miles)
  • The Muny (5.7 miles)
  • White Castle (5.8 miles)
  • Boathouse at Forest Park (5.9 miles)

Hospitals

  • Christian Hospital (4.2 miles)
  • Metropolitan St Louis Psychiatric Center (4.8 miles)
  • Gateway Regional Medical Center (5.1 miles)
  • VA Medical Center Spinal Cord Injury Program (5.1 miles)
  • The Rehabilitation Institute of St Louis (5.6 miles)
  • St Louis Children's Hospital (5.6 miles)
  • SSM Cardinal Glennon Children's Medical Center (6.5 miles)

Transportation

  • Metrolink North Hanley Station (4.3 miles)
  • U-Haul Moving & Storage (5.4 miles)
  • Enterprise Rent-A-Car (5.8 miles)
  • Zooline Railroad The Wild (6.2 miles)
  • National Car Rental (6.5 miles)
  • Terminal 2 Parking (6.5 miles)
  • Southwest Airlines (6.5 miles)

Cafes

  • Blueprint Coff (5.4 miles)
  • Starbucks (5.6 miles)
  • Starbucks (6.1 miles)
  • Starbucks (6.8 miles)
  • Starbucks (6.8 miles)
  • Starbucks (6.8 miles)
  • Old Town Donut Shop (6.8 miles)

Physicians

  • Barnes-Jewish Hospital (5.8 miles)
  • BJC Behavioral Health Service - Dinu Petru Gangure MD (6.2 miles)

Theaters

  • AMC Esquire 7 (7.1 miles)

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