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3.5 from 102 reviews
5 stars
44
4 stars
16
3 stars
14
2 stars
5
1 stars
23
Overall Review of Hillside Manor Healthcare And Rehab Center
caveat3 reviews mention this
Communication can be hard
Some families say they canât reach staff promptly.
Several reviewers describe difficulty getting in touch, including claims that the phone is not answered and calls go to voicemail. One reviewer also says they reached out to the social worker and administrator but never received a callback.
caveat6 reviews mention this
Cleaning and odors come up
Reviews are mixed on cleanliness and odor.
A few reviewers report unpleasant smells. Other reviewers describe the building as smelling good or being clean and cared for. One person specifically asks for more cleaning, so cleanliness concerns appear to be inconsistent across visits.
common12 reviews mention this
Staff care is a major theme
Many residents and families praise the staffâs care.
Across multiple reviews, people describe the staff as hardworking, caring, friendly, and attentive to residentsâ comfort and well-being. Several reviewers also highlight communication with families about patient needs and goals. At the same time, a smaller set of reviews raises concerns about care consistency and responsiveness.
common4 reviews mention this
Activities help fill the days
Residents are described as having regular activities.
Some reviewers say the facility offers engaging activities and social time, including arts and crafts and karaoke. Others mention holiday Bible study and group activities such as bingo and exercise classes. Even where reviews are critical overall, they still note that activities are present.
caveat4 reviews mention this
Therapy and nursing quality varies
Therapy and nursing support are described inconsistently.
One reviewer says their loved one was not receiving the therapy they expected and that day-to-day help felt limited. Other reviews describe strong nursing support, including wound care, as well as attentive therapy efforts aimed at individual needs. Because these accounts conflict, experiences with rehabilitation and nursing follow-through may differ by situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
208 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Lambert-St Louis International (7 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.8 miles)
Express Scripts (4 miles)
Walgreens (4.3 miles)
Walgreens (5.3 miles)
CVS Pharmacy (5.3 miles)
Schnucks (5.4 miles)
Walgreens (5.4 miles)
Places of Worship
St Ann Catholic School (3.5 miles)
St Ambrose Church (7.2 miles)
Parks
Fairground Park (3.6 miles)
Wohl Recreation Center / Sherman Park (3.8 miles)
Citygarden (6.6 miles)
Bar K (6.7 miles)
Lafayette Park (6.9 miles)
Gateway Arch National Park (6.9 miles)
Restaurants
White Castle (3.6 miles)
Yellowbelly (5.2 miles)
McDonald's (5.3 miles)
Salt + Smoke (5.7 miles)
The Muny (5.7 miles)
White Castle (5.8 miles)
Boathouse at Forest Park (5.9 miles)
Hospitals
Christian Hospital (4.2 miles)
Metropolitan St Louis Psychiatric Center (4.8 miles)
Gateway Regional Medical Center (5.1 miles)
VA Medical Center Spinal Cord Injury Program (5.1 miles)
The Rehabilitation Institute of St Louis (5.6 miles)
St Louis Children's Hospital (5.6 miles)
SSM Cardinal Glennon Children's Medical Center (6.5 miles)
Transportation
Metrolink North Hanley Station (4.3 miles)
U-Haul Moving & Storage (5.4 miles)
Enterprise Rent-A-Car (5.8 miles)
Zooline Railroad The Wild (6.2 miles)
National Car Rental (6.5 miles)
Terminal 2 Parking (6.5 miles)
Southwest Airlines (6.5 miles)
Cafes
Blueprint Coff (5.4 miles)
Starbucks (5.6 miles)
Starbucks (6.1 miles)
Starbucks (6.8 miles)
Starbucks (6.8 miles)
Starbucks (6.8 miles)
Old Town Donut Shop (6.8 miles)
Physicians
Barnes-Jewish Hospital (5.8 miles)
BJC Behavioral Health Service - Dinu Petru Gangure MD (6.2 miles)
Hillside Manor Healthcare And Rehab Center on seniors.fyi includes 5 photos including images showing interior, dining, decor, living room, artwork, rug, indoor plants, building, and more.
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