Hillside Manor Healthcare And Rehab Center

Pros

• Some staff members at Hillside Manor Healthcare and Rehab Center are dedicated and show genuine care for the patients.
• The facility provides a variety of activities, including bingo and exercise classes, which can benefit residents.
• There is access to therapy classes that may support residents' rehabilitation goals.
• The center serves as a temporary solution for individuals transitioning from the hospital to a more permanent living arrangement.

Cons

• The staff at Hillside Manor Healthcare and Rehab Center are inconsistent, with some being good and others appearing to only be there for a paycheck.
• Patients receive minimal assistance, with little to no therapy provided despite being labeled as long-term residents.
• The living conditions in the rooms are unacceptable, being described as filthy, dirty, and infested with mice.
• Food options at the facility are unsatisfactory, leading to dissatisfaction among residents.
• Many residents seem to miss out on available activities due to restrictions or lack of proper management.

Review

Hillside Manor Healthcare and Rehab Center has garnered mixed reviews from the families of residents, revealing critical concerns regarding the quality of care and overall living conditions within the facility. One reviewer highlights their deep dissatisfaction with the care their wife has been receiving over the past four months. They express concern that staff members are not providing adequate assistance, as they primarily find her lying in bed without engaging in any therapeutic activities. Despite daily visits to feed her, the reviewer is apprehensive about whether she receives any structured therapy during her stay. The lack of proactive rehabilitation efforts raises alarms about how well patients are being supported in their recovery journeys.

Another family member shares a similarly troubling perspective about a relative placed in Hillside Manor shortly after hospitalization. This individual echoes sentiments regarding inadequate food options and poor room conditions, which detract from an otherwise acceptable experience at the facility. They mention that while there are activities offered—such as bingo, exercise classes, and various therapy sessions—their loved one seems to be missing out on these opportunities due to restrictions related to COVID-19. The lack of engagement in these activities can have significant implications for residents' mental and physical well-being, emphasizing a broader issue of how facilities adapt programs amidst ongoing health concerns.

A particularly alarming aspect raised by another reviewer is the cleanliness of the environment within Hillside Manor. They describe witnessing unsanitary conditions, including filthy rooms and even an alarming presence of mice roaming on the floor. Such issues not only reflect poorly on the management’s commitment to maintaining a hygienic living space but also contribute significantly to residents' comfort levels and overall health outcomes. It raises pressing questions about how diligently staff members adhere to cleaning protocols, especially considering that elderly individuals may already have compromised immune systems.

Additionally, reviewers have noted varying standards among staff members themselves; while some personnel display competency and compassion towards patients, others appear indifferent or inattentive to resident needs. This inconsistency can be profoundly distressing for family members who place their trust in healthcare professionals tasked with providing support and care for their loved ones. The understanding that some workers may prioritize fulfilling job requirements over genuine patient care creates an unsettling atmosphere that undermines confidence in the facility's operations.

The challenges at Hillside Manor seem exacerbated by systemic issues related to staffing levels and training procedures. Families feel strongly that improved training could make a substantial difference in helping staff deliver higher-quality support consistently across all shifts. Effective communication between staff and families is equally essential; if loved ones see irregularities or deficiencies in care delivery but struggle to address them through established channels, frustration naturally mounts—and trust erodes.

In summary, Hillside Manor Healthcare and Rehab Center presents itself as a facility facing serious scrutiny from families concerned about inconsistent quality of care for their loved ones. Aspects such as insufficient engagement with therapy programs, poor hygiene practices, inadequate food offerings, and variable staffing competence create an overwhelmingly negative impression among those who visit frequently or rely on its services for rehabilitation purposes. While some activities exist for residents’ enrichment—albeit potentially limited during times of COVID-19—the overarching question remains: is it enough? For families making difficult decisions about long-term stays for relatives needing specialized care, ensuring a safe, clean environment led by dedicated professionals should be paramount—something many feel is currently lacking at Hillside Manor.

Pharmacies

• Walgreens (0.8 miles)
• Express Scripts (4 miles)
• Walgreens (4.3 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (5.3 miles)
• Schnucks (5.4 miles)
• Walgreens (5.4 miles)

Places of Worship

• St Ann Catholic School (3.5 miles)
• St Ambrose Church (7.2 miles)

Parks

• Fairground Park (3.6 miles)
• Wohl Recreation Center / Sherman Park (3.8 miles)
• Citygarden (6.6 miles)
• Bar K (6.7 miles)
• Lafayette Park (6.9 miles)
• Gateway Arch National Park (6.9 miles)

Restaurants

• White Castle (3.6 miles)
• Yellowbelly (5.2 miles)
• McDonald's (5.3 miles)
• Salt + Smoke (5.7 miles)
• The Muny (5.7 miles)
• White Castle (5.8 miles)
• Boathouse at Forest Park (5.9 miles)

Hospitals

• Christian Hospital (4.2 miles)
• Metropolitan St Louis Psychiatric Center (4.8 miles)
• Gateway Regional Medical Center (5.1 miles)
• VA Medical Center Spinal Cord Injury Program (5.1 miles)
• The Rehabilitation Institute of St Louis (5.6 miles)
• St Louis Children's Hospital (5.6 miles)
• SSM Cardinal Glennon Children's Medical Center (6.5 miles)

Transportation

• Metrolink North Hanley Station (4.3 miles)
• U-Haul Moving & Storage (5.4 miles)
• Enterprise Rent-A-Car (5.8 miles)
• Zooline Railroad The Wild (6.2 miles)
• National Car Rental (6.5 miles)
• Terminal 2 Parking (6.5 miles)
• Southwest Airlines (6.5 miles)

Cafes

• Blueprint Coff (5.4 miles)
• Starbucks (5.6 miles)
• Starbucks (6.1 miles)
• Starbucks (6.8 miles)
• Starbucks (6.8 miles)
• Starbucks (6.8 miles)
• Old Town Donut Shop (6.8 miles)

Physicians

• Barnes-Jewish Hospital (5.8 miles)
• BJC Behavioral Health Service - Dinu Petru Gangure MD (6.2 miles)

Theaters

• AMC Esquire 7 (7.1 miles)