Bellefontaine Gardens Nursing & Rehab
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9500 Bellefontaine Road, Saint Louis, MO 63137
For more information about senior living options: (844) 490-3973
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The nurses and staff were scary and unprofessional. The staff were rough with him, leaving scratches and bruises. The facility was careless, rude, unqualified, negligent, and inefficient. The reviewer had to have him moved from the facility. The site's 4-star rating conflicts with other sites' 1-star ratings. The reviewer claimed that those giving more than 1 star were the staff's family members.The experience described centers on a family tragedy and a caregiving facility that failed to meet even the most basic expectations of safety and compassion. The author starts by noting the absence of a zero-star option on the rating platforms, underscoring just how negative the encounter was. Their father, who lived at the facility before his passing, became the focal point of a troubling assessment: a place that was supposed to provide care instead left the family feeling unsettled, alarmed, and let down at every turn. The tone is one of lasting disappointment and alarm, carried by vivid memories of the day-to-day reality inside the halls.
From the outset, the reviewer paints a grim picture of the staff and the environment. They describe the nurses and other staff as "scary unprofessional," a phrase meant to convey not just dissatisfaction but a sense of fear and mistrust. The characterization goes beyond routine complaints about wait times or paperwork; it suggests a pervasive atmosphere in which the care staff behaved in ways that felt unsafe or evasive. The author's recollections emphasize not only a deficiency in skill but a troubling demeanor that made the entire setting feel unstable and intimidating for an elderly resident.
Food and daily routines become a striking point of contention as well. The reviewer recalls a time when they would bring meals for their father, attempting to supplement what was available at the facility. Yet there was a troubling pattern described: "I could never leave him snacks or treats of any kind that they (the nurses/staff), didn't eat or take." In other words, the staff would consume or otherwise appropriate the food meant for the patient, effectively denying the resident the basic comfort of eating food from a loved one. This detail is presented not as a minor annoyance but as a sign of deeper disrespect and boundary violations that undermined the patient's dignity and autonomy.
The physical safety and well-being of the father are highlighted through direct allegations of mistreatment. The reviewer reports that the father told them he was "rough with" and that the family could observe physical marks - scratches and bruising - on him. The language chosen underscores a belief that the injuries were not incidental, but the result of improper handling or abusive care. The combination of a patient's own account and visible injuries forms a powerful, distressing image: a vulnerable person in a care setting who experienced harm rather than protection.
This collection of experiences leads to a broader judgment of the facility's overall quality. The reviewer uses a string of charged descriptors - "careless, rude, unqualified, negligent and inefficient" - to describe a place that should be devoted to comfort, safety, and healing. The critique leaves little room for nuance: the facility failed to meet essential standards, and the reviewer's conclusion is that such failures are incompatible with the purpose of a care environment. The emotional weight of the verdict is amplified by the sense that the family's trust had been betrayed at a deeply personal level, prompting the decision to move the father elsewhere.
As the narrative shifts to the public perception of the facility, it becomes clear that the reviewer is wrestling with the discrepancy in ratings across different platforms. They point out that while one site shows four stars, others show only one star. This inconsistency fuels suspicion: the author contends that the higher scores might come from the staff's own relatives or associates who posted favorable reviews in order to shore up a fragile reputation. The grievance is not just about a bad experience; it's about alleged manipulation of feedback that misrepresents the true quality and safety of care being provided.
In closing, the reviewer's reflections are not merely about a single bad experience, but about the lasting impact it had on their confidence in the facility and in the system that assigns ratings. The father's brief time under the facility's care is remembered with sorrow and outrage, crystallizing a belief that a place designed to protect and support vulnerable people can, in this case, do the opposite. The decision to move him was framed as a necessary act to seek safer, more compassionate care, leaving the family with a sense of loss, anger, and a resolve to demand accountability.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bellefontaine Gardens Nursing & Rehab in Saint Louis, MO is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community features a beauty salon, where residents can pamper themselves and maintain their grooming needs. Each resident's entertainment needs are met with cable or satellite TV provided in their rooms.
Transportation is made convenient with community-operated transportation services available for outings and appointments. Residents can stay connected with loved ones through the computer center and Wi-Fi/high-speed internet provided throughout the community. The dining room offers restaurant-style dining, ensuring that residents enjoy delicious, nutritious meals.
The fitness room encourages residents to stay active and maintain their physical well-being. For leisure activities, there is a gaming room, small library, and outdoor space for relaxation and enjoyment. Housekeeping services ensure that residents' living spaces are kept clean and tidy.
Care services at Bellefontaine Gardens include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive proper dosage and timing of their medications.
Special dietary restrictions are accommodated through diabetes diets, special meal preparation, and service. Transportation arrangements can be made for medical appointments or other outings as needed.
The community offers a variety of activities to engage residents socially and mentally. Concierge services are available to assist with any individual requests or needs. Fitness programs promote physical health while planned day trips offer opportunities for exploration outside the community. Resident-run activities provide a sense of ownership and involvement within the community, while scheduled daily activities keep residents engaged throughout each day.
Bellefontaine Gardens is conveniently located near parks, pharmacies, restaurants, places of worship, and hospitals to provide easy access to essential amenities and healthcare facilities.
Overall, Bellefontaine Gardens Nursing & Rehab provides a comfortable and supportive environment for seniors in Saint Louis, MO, with various amenities and care services to meet their individual needs.
Bellefontaine Gardens Nursing & Rehab is located at 9500 Bellefontaine Road, Saint Louis, MO 63137 in St. Louis city, Missouri
Bellefontaine Gardens Nursing & Rehab on seniors.fyi includes 4 photos including images showing interior, bedroom, healthcare, piano, artwork, plant, decor, dining, and more.
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