Lilac Apts

9823 Lilac Dr # A, St. Louis, MO 63137

For more information about senior living options: (844) 490-3973

3.9 from 22 reviews
5 stars
11
4 stars
4
3 stars
3
2 stars
1
1 stars
3

Independent Living

Overall Review of Lilac Apts

Pros

  • pro The place is nice and quiet.
  • pro The rent is reasonable.
  • pro The apartments are decent and quiet, with nice interiors.

Cons

  • pro They do not recommend moving here.
  • pro The claim of 24-hour maintenance is a lie.
  • pro The bathroom has been out of commission for five days.
  • pro There is a lot of mold in the apartment.
  • pro Maintenance comes daily but hasn't actually looked at the issue.
  • pro They have called hundreds of times and left voicemails with no callbacks.

Review

The complaints about this place form a surprisingly mixed picture. On one hand, there's a clear sense that the property can be quiet and affordable, with some residents feeling that the rent is reasonable and that the interiors have potential. On the other hand, there are serious concerns about maintenance responsiveness and ongoing plumbing problems that have lingered far longer than anyone would expect. Taken together, the threads of these opinions create a complicated impression for anyone considering moving in.

One reviewer makes a strong, emphatic warning: not to recommend moving there at all. The tone is urgent and unsettled. They describe a assertive claim that the property advertises "24" maintenance but that this promise feels hollow or misleading in practice. The most troubling part of their account centers on a bathroom that has been out of commission for five days, with no resolution in sight. Worse still, they report a leak or other issue in the upstairs bathroom that has led to visible mold and other problems in the unit. The overall atmosphere is one of persistent disruption, with maintenance supposedly present on a daily basis yet never actually arriving to inspect or fix the issues. Requests for help have been met with silence, as the tenant notes they have called hundreds of times and left numerous voicemails, all without a callback. The combination of unresolved repairs and a lack of responsiveness appears to have driven a strong negative impression.

That same account hints at broader maintenance failures beyond a single bathroom. The sense conveyed is that the promised maintenance support does not translate into timely or effective action on the ground. The recurring theme is not just about a single malfunction, but about a pattern of unaddressed concerns that leave residents feeling ignored and stuck in a deteriorating living situation. The tone suggests frustration with management's perceived failure to follow through, turning what should be routine upkeep into a source of ongoing stress and disruption. The mention of mold adds a health and safety dimension to the problem, elevating concern beyond mere inconvenience.

Against these warnings, there are also notes of positive attributes tucked into the mix. One reviewer points out that the overall environment can be nice and quiet, describing the area as "nice and quiet" with reasonable rent. The use of the word "reasonable" to describe the price signals affordability, which is a meaningful advantage for many renters who place a premium on steady housing costs. In another line of feedback, the same or a different reviewer calls the apartments "decent" and notes the quiet atmosphere from their visit, as well as the interior being pleasant "inside." These remarks set up a balancing view: even if maintenance reliability is in doubt, the property seems to offer some desirable living conditions in terms of ambiance and value.

The third note that stands out is a cautious but non-committal perspective: "Don't know much about them." This absence of knowledge or experience adds another layer to the overall picture. It suggests that for some potential tenants, the property is a blank slate - something that could be fine if other factors align, or a risk if the management and maintenance track record prove unreliable. The lack of extensive information in this review leaves room for interpretation and emphasizes that experiences may vary from one unit to another or from one resident to another.

What emerges from these inputs is a juxtaposition of comfort and risk. The quiet, affordable side of the property could be appealing to renters who prioritize a peaceful living environment and financial predictability. Yet the stark maintenance concerns, especially the prolonged bathroom issues and the absence of timely responses, raise legitimate red flags about the reliability of on-site management. Prospective tenants should weigh these factors carefully: the potential for a serene, pleasant interior and affordable rent against the possibility of ongoing, unresolved repairs and poor communication when problems arise.

If you're considering this place, a prudent approach would be to verify maintenance responsiveness before signing a lease. Ask current residents about their experience with scheduling repairs and obtaining timely callbacks. Inquire specifically about the timeframes for plumbing and mold-related issues and what the property management's escalation procedures look like. It might also help to tour units during different times of day to gauge how quiet the surroundings truly are and to assess the condition of the bathrooms and other amenities firsthand. Balancing the positives of quiet living and reasonable rent with the risk of delayed maintenance is key to making an informed decision.

Features

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Transportation

  • Lambert-St Louis International (8 miles away) Lambert-St Louis International (8 miles away)

Description

Lilac Apartments, located in St. Louis, MO, is an assisted living community that offers a comfortable and supportive environment for seniors. Situated in a convenient location, it provides easy access to various amenities and services.

Residents at Lilac Apartments have the advantage of having four pharmacies nearby. This ensures that their medication needs are met efficiently and without any hassle. With multiple options available, residents can choose the pharmacy that suits them best, providing convenience and peace of mind.

Additionally, there is a wide range of dining options with one restaurant located nearby. Whether residents prefer casual or fine dining experiences, they have the opportunity to indulge in delicious meals without having to travel too far from their home. This allows them to enjoy convenience while savoring diverse culinary choices.

Transportation is also readily available near Lilac Apartments, making it easier for residents to get around the area. Whether they need to run errands or attend appointments, they can rely on the accessible transportation options to provide safe and reliable journeys.

Furthermore, the presence of two hospitals nearby ensures that residents have quick access to medical care if needed. This proximity grants peace of mind both for residents and their families, as emergencies can be swiftly addressed by experienced healthcare professionals.

Overall, Lilac Apartments in St. Louis offers an assisted living community where seniors can find comfort, convenience, and support. With nearby pharmacies for medication needs, a variety of dining options at a close proximity, reliable transportation services, and accessibility to quality healthcare facilities - this community strives to enhance the overall well-being and quality of life for its residents.

Nearby Places of Interest

Restaurants

  • White Castle (1.6 miles)
  • Chili's Grill & Bar (6.1 miles)
  • McDonald's (6.4 miles)
  • Chick-Fil-A (6.4 miles)
  • KFC (6.5 miles)
  • Firehouse Subs (6.5 miles)
  • Chipotle Mexican Grill (6.6 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.9 miles)
  • Walgreens (5.1 miles)
  • Schnucks (5.2 miles)
  • Walgreens (5.3 miles)

Hospitals

  • Christian Hospital (2.6 miles)
  • Gateway Regional Medical Center (4.8 miles)
  • Metropolitan St Louis Psychiatric Center (7 miles)
  • VA Medical Center Spinal Cord Injury Program (7.1 miles)
  • The Rehabilitation Institute of St Louis (7.7 miles)
  • St Louis Children's Hospital (7.8 miles)
  • SSM Cardinal Glennon Children's Medical Center (8.6 miles)

Transportation

  • U-Haul Moving & Storage (3.5 miles)
  • Metrolink North Hanley Station (5.8 miles)
  • Enterprise Rent-A-Car (7.1 miles)
  • Terminal 2 Parking (7.6 miles)
  • Southwest Airlines (7.6 miles)
  • National Car Rental (7.6 miles)
  • Hertz Rent A Car (7.8 miles)

Places of Worship

  • St Ann Catholic School (5.3 miles)

Parks

  • Fairground Park (5.4 miles)
  • Wohl Recreation Center / Sherman Park (6.1 miles)
  • St Ferdinand Park (7.3 miles)
  • Citygarden (8.2 miles)
  • Gateway Arch National Park (8.4 miles)
  • Horseshoe Lake State Park (8.5 miles)

Cafes

  • Starbucks (6.4 miles)
  • Old Town Donut Shop (6.6 miles)
  • Starbucks (6.9 miles)
  • Made. by Lia (6.9 miles)
  • Blueprint Coff (7.6 miles)
  • Starbucks (7.8 miles)
  • Starbucks (7.9 miles)

Physicians

  • BJC Behavioral Health Service - Dinu Petru Gangure MD (7.9 miles)
  • Barnes-Jewish Hospital (8 miles)

Frequently Asked Questions

Where is Lilac Apts?

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