Immanuel Residences

Pros

• Some residents appreciate the community's potential for companionship among seniors.
• There is an awareness among residents regarding their rights to safe and sanitary housing.
• The diversity of residents allows for a variety of experiences and stories shared between them.
• Many residents are proactive in reporting issues, demonstrating their commitment to making the community better.
• Some individuals value the efforts made by staff members when they do engage with residents.
• Residents have shown resilience in facing challenges within the living environment.
• There exists a spirit of camaraderie among those affected by similar issues, fostering connections and support networks among neighbors.

Cons

• The management at Embrace Living (Immanuel) has consistently shown disregard for the well-being of senior residents.
• Residents feel that management only shows up to work sporadically and is often unavailable when needed.
• Complaints regarding health and safety issues are ignored, leaving vulnerable residents at risk.
• Communication from management is lacking, with no notifications about absences or delays in addressing resident concerns.
• Previous reports of assaults and disturbances have not been properly addressed by management.
• Residents believe that the staff's attitude towards them is insincere and dismissive once the lease is signed.
• There are ongoing safety concerns, such as frequent fire alarms and lack of evacuation plans, which remain unaddressed.
• The building remodel has been described as a disaster by multiple tenants, contributing to overall dissatisfaction with living conditions.

Review

The ongoing concerns among residents at Embrace Living (Immanuel Residences) have reached a critical point, as their pleas for safe and sanitary living conditions go unanswered. Over the years, a troubling incident involving a resident who consistently coughs and spits out bloody mucus onto shared areas like carpets and doorways has raised alarms. This blatant disregard for public health poses a serious threat not only to fellow residents—many of whom are seniors with pre-existing health conditions—but also to their caregivers and families. Despite numerous complaints regarding this individual’s behavior, management remains disturbingly indifferent, choosing instead to hand out HUD Rights And Responsibilities pamphlets that highlight residents' rights to safe housing without taking any substantive action.

The discontent surrounding the management at Immanuel is palpable; many residents feel marginalized and neglected by those tasked with overseeing their well-being. The staff's apparent disdain for senior citizens adds another layer of frustration to an already challenging environment. Reports indicate that management operates under inconsistent hours, often only appearing in the office sporadically or when it suits them. This erratic attendance leaves residents in a vulnerable position, especially during emergencies or when immediate assistance is required.

Countless reports made by concerned residents seem to fall on deaf ears, as there has been little to no follow-up from management despite police reports being filed concerning various incidents within the building. As such, it appears that approaching staff members directly often results in avoidance rather than resolution, further compounding feelings of helplessness among residents. The lack of accountability becomes even more alarming when considering cases of reported assaults or other criminal activities where management has shown no inclination to intervene effectively.

Issues extend beyond just health concerns; noise disturbances during nighttime from specific units have also become a notorious problem. Residents are frustrated that even after medical documentation was provided requesting unit changes due to these disturbances and other issues affecting health, management has categorically refused to address them. This refusal underscores an apparent lack of empathy from those managing the facility—an attitude reflected in numerous accounts where hearings about tenant grievances were dismissed without consideration.

Moreover, frequent absences by the manager exacerbate issues related to miscommunication and neglect within Embrace Living. Residents frequently report instances where they arrive seeking assistance only to find either that their manager is on break or has left for the day entirely—situations that leave many unassisted amidst pressing needs. Across various interactions with other tenants and staff alike, reviews paint a consistent picture: a poorly managed establishment where long-standing issues remain unresolved while suffering continues unabated.

This pervasive dissatisfaction culminates in advice from current residents urging potential newcomers to seek alternative living arrangements elsewhere. Criminal negligence seems rampant within Immanuel’s management structure as tenants consistently recount experiences marked by frustration and disappointment rather than support and care they expected upon moving into their new home. From safety protocols in case of fire alarm incidents—which occur monthly—to failed evacuations following previous episodes of danger on multiple floors, it becomes abundantly clear that this residence does not provide adequate security nor peace of mind for its inhabitants.

In conclusion, these accounts reveal significant systemic failures within Embrace Living (Immanuel Residences), raising critical questions regarding accountability and responsible management in elder care facilities. With countless unresolved complaints coupled with subpar responses from administration about pressing safety policies—including comprehensive evacuation plans—the overall sentiment is dire: urgent reform is needed if this residence hopes to fulfill its promise of providing a safe haven for its senior residents.

This part of Downers Grove, Illinois offers a convenient and accessible location, with multiple transportation options including several Metra train stations nearby. There are also plenty of pharmacies, hospitals, and physicians in the area to cater to your healthcare needs. The neighborhood boasts a variety of parks for outdoor activities and relaxation. Additionally, there are numerous dining options available ranging from fast food chains to upscale restaurants. For entertainment, there are cinemas within a short drive from the area. Coffee lovers will appreciate the selection of cafes nearby for their daily caffeine fix. Overall, this part of Downers Grove provides a well-rounded living environment with amenities and services tailored to meet the needs of seniors.

Transportation

• Metra - Downers Grove Main Street (0.2 miles)
• Metra (1.3 miles)
• Metra (5 miles)
• Metra Train Station (6.2 miles)
• Metra (6.3 miles)

Places of Worship

• St Andrews Episcopal Church (0.2 miles)
• College Church (6.8 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• Walgreens (3.1 miles)
• Walmart Pharmacy (3.1 miles)
• Walmart Pharmacy (3.2 miles)

Parks

• McCollum Park (2.1 miles)
• Du Page Forest Preserve Dog Park (3.8 miles)
• Meyer Woods Park (4.6 miles)
• Surrey Ridge Park (5 miles)
• Newton Park (5.2 miles)
• Briar Knoll Park (5.7 miles)
• Seven Gables Park (5.8 miles)

Hospitals

• DuPage Medical Center (2.5 miles)
• Edward-Elmhurst Health Center (5 miles)
• Marianjoy Rehabilitation Hospital and Clinics (7.6 miles)

Restaurants

• McDonald's (2.6 miles)
• Cooper's Hawk Winery & Restaurant (2.7 miles)
• Portillo's Hot Dogs (2.8 miles)
• Wendy's (3 miles)
• The Country House (3 miles)
• McDonald's (3.1 miles)
• Chick-Fil-A (3.2 miles)

Theaters

• AMC DINE-IN Yorktown 18 (3.2 miles)
• Cinemark (3.5 miles)
• AMC Oakbrook Center 12 (5 miles)

Physicians

• Salt Creek Medical Imaging (3.4 miles)
• Dupage Medical Group (3.6 miles)
• Dupage Medical Group (3.8 miles)
• Loyola Medicine Burr Ridge (5.7 miles)
• Dupage Medical Group (6.4 miles)
• All Star Pediatrics (6.9 miles)
• Northwestern Medicine Proton Center (7.5 miles)

Cafes

• Starbucks (3.4 miles)
• Qahwah House (4.6 miles)
• Starbucks (4.8 miles)
• Panera Bread (5 miles)
• Starbucks (5.2 miles)
• Starbucks (5.6 miles)
• Peet's Coffee and Tea (6.4 miles)