Legacy Retirement Ctr

Pros

• The Retreat at Conyers is a wonderful facility where residents feel at home, with friendly and compassionate staff.
• Daina Lloyd and the Retreat team are wonderful to work with - caring, professional, and responsive to every question.
• The food at The Retreat is very good, and the kitchen staff work with families to ensure residents eat well.
• The facility is beautiful and clean, and the staff are consistently friendly and happy.
• The activities program at The Retreat is awesome and keeps residents engaged and social.
• The Retreat is a lovely place to live, with accommodating staff and attentive care.
• Remington House is a wonderful community with warm, friendly staff and a home-like atmosphere.

Cons

• The reviewer would not recommend The Retreat at Conyers, citing a loved one not receiving medications on time, not being turned when bedridden, and chronic understaffing.
• The director would not return calls and was consistently unavailable, often claimed to be in meetings, with promises never fulfilled after move-in.
• The food was described as unsatisfactory, with too many sandwiches, days with no meals delivered, and an overlooked lunch.
• A former resident's family alleged care declined due to short staffing, and jewelry went missing.
• New management was described as disorganized, including losing monthly payments and not answering phone lines.
• One reviewer stated unequivocally that this place is the worst and advised others not to send their loved ones.
• The monthly cost was criticized as high for the level of care received (about $4,400 per month).
• A nurse with extensive experience suggested that some caregivers were among the most horrible, indicating inconsistent quality of care.

Review

The Retreat at Conyers stirs a wide range of experiences from families who have interacted with it. On one end of the spectrum, several visitors describe a warm, inviting environment with friendly staff, engaging activities, and a sense of community that gives them peace of mind about their loved ones. Touring families frequently report positive first impressions: the facility is described as beautiful and clean, with a staff that comes across as professional, personable, and genuinely caring. Meals, activities, and social opportunities are repeatedly highlighted as strong points, and many reviewers mention meeting caring chefs and enjoying organized outings and church services on Sundays. The atmosphere is often framed as one where residents are visibly engaged, well-supported, and surrounded by people who take the time to listen and respond to needs.

Yet there is a notable counter-current of concern and frustration expressed by other families. One reviewer paints a troubling picture of a facility where medical orders are not followed in a timely manner, suggesting that medications are not given when due and that bed-ridden residents do not receive the necessary turns or care. This account points to chronic understaffing and a feeling that residents do not receive the level of attention they pay for. The same voice notes a director who does not return calls and a management team that appears to be unreachable, always "in a meeting" or unavailable, with promises that go unfulfilled after the move-in. The inconsistency between promises during tours and actual experiences afterward is a recurring theme in several negative reports, casting doubt on reliability and accountability.

Despite the mixed experiences, several reviews spotlight stand-out staff members who made a meaningful impression during the tour or in ongoing care. Daina, in particular, is singled out as awesome on the tour and later as a standout member who, along with the broader team, is described as caring, professional, and sensitive to questions and concerns. Families recount interactions with warm, welcoming staff, including caregiving and cleaning teams, and they emphasize that the facility's employees are often the reason they feel good about keeping a loved one there. The sustained praise for certain individuals - especially those who helped coordinate moves from out of state or who were described as going "above and beyond" - illustrates a core strength: when the team is aligned and communicative, the experience can be very positive.

There is also a discernible split around the quality and consistency of daily life services, particularly with food and dietary accommodations. Some reviewers celebrate the kitchen staff for their willingness to tailor meals and ensure residents eat well, noting that the food is generally good and that meals are delivered to residences. Others, however, report dissatisfaction with meal quality or consistency, citing too many sandwiches or days when no food is delivered, and even an instance where a resident's lunch was overlooked. This inconsistency in nourishment appears to be a stress point for families who rely on steady, reliable meals as a cornerstone of daily care, and it underscores how operational glitches can undermine an otherwise positive impression.

The financial and management aspects of care emerge as another critical thread in the feedback. Several comments explicitly call out the price, describing the community as expensive but, in their view, potentially worth it when the care and amenities are consistent. Yet a number of reviewers express concern about new management or organizational changes, mentioning lost monthly payments and unresponsive phone lines. The impression is that while the physical environment, social programs, and compassionate care can be excellent, administrative efficiency and financial stewardship can vary, leaving families wary about long-term reliability. One account even touches on losses of personal belongings from the memory care area, highlighting that even in a place perceived as caring and secure, vulnerable residents may encounter troubling lapses.

Beyond the day-to-day services, the Retreat at Conyers is repeatedly framed as more than a place to live; it is described as a community where residents form friendships, participate in clubs and outings, and experience a sense of belonging. Testimonials emphasize the value of social engagement, with references to women's groups, transportation to field trips, and the presence of lively, friendly staff who seem genuinely invested in residents' well-being. For many families, these personal connections and the observed warmth of the staff are the decisive factors that lead them to recommend the community or to feel confident about the future of their loved ones there. The contrast between the bright, activity-filled days and the darker concerns about care gaps creates a nuanced portrait of a facility that can be heartwarming and uplifting - yet imperfect and challenging to navigate at times.

In the end, the Retreat at Conyers comes across as a place of promise and pressure in equal measure. On good days, families describe a beautiful, well-maintained campus with engaging activities, attentive and friendly staff, and a sense of safety and community that brings real comfort. On tougher days, concerns about staffing levels, timely medical attention, consistent meal service, and administrative responsiveness remind readers that no senior living community is immune to gaps in practice or management. For families evaluating this option, the consistent thread is the need for thorough, in-person due diligence: tour multiple times, speak with current residents and their families, verify how medications are administered and how meals are coordinated, and probe current management practices and responsiveness. With diligent oversight and clear communication, many reviewers believe The Retreat at Conyers can be a good home for a loved one, while acknowledging that experiences can vary depending on staffing, leadership, and day-to-day operations.

This part of Conyers, Georgia, offers a range of amenities and services that may be appealing for seniors considering the area for living. There are several reputable physicians and medical facilities nearby, including New Heart Medical and Rockdale Psychiatric Associates. Additionally, there are various dining options such as Whistle Post Tavern and Cozumel Mexican Restaurant, providing convenient choices for meals. For pharmacy needs, Walgreens and CVS Pharmacy are easily accessible within a short distance. In terms of leisure activities, there is the AMC Conyers Crossing 16 theater for entertainment and the Georgia International Horse Park for outdoor recreation. Places of worship like St Pius X Catholic Church and Mt Zion Baptist Church offer spiritual support as well. With the nearby hospitals like DeKalb Medical Hillandale, residents can feel assured about healthcare accessibility in case of emergencies. Overall, this area provides a mix of essential services and recreational options that could cater well to senior living needs.

Physicians

• New Heart Medical (0.3 miles)
• Advanced Gynecology Associates (1.1 miles)
• Georgia Dermatologist (1.3 miles)
• Georgia Pediatric Cardiology (1.6 miles)
• Rockdale Psychiatric Associates (1.6 miles)
• Carl I Gonzales, MD (1.7 miles)
• Associated Foot Specialust (1.7 miles)

Restaurants

• Whistle Post Tavern (0.5 miles)
• Thai Palace (0.7 miles)
• McDonald's (0.8 miles)
• Zaxby's (1.4 miles)
• Cozumel Mexican Restaurant (1.5 miles)
• Hooters (1.5 miles)
• Cracker Barrel (1.6 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Kroger Pharmacy (2.1 miles)
• Walgreens (2.5 miles)
• Ingles Market (4.4 miles)
• CVS Pharmacy (5.3 miles)
• CVS Pharmacy (5.7 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (1.8 miles)
• Kelly's Fusion Express (2.4 miles)
• Panera Bread (3.9 miles)

Theaters

• AMC Conyers Crossing 16 (2.4 miles)

Places of Worship

• St Pius X Catholic Church (3.8 miles)
• Mt Zion Baptist Church (6.5 miles)
• New Birth Missionary Baptist Church (6.7 miles)
• New Covenant Christian Ministries (7.7 miles)
• Shiloh Christian Church (7.9 miles)
• Christ Our Hope Catholic Church (8.1 miles)
• Southern Baptist Convention (8.7 miles)

Parks

• Georgia International Horse Park (5.2 miles)
• Redan Park (7.8 miles)
• Lenora Park Pool (8 miles)
• Lenora Park (8.4 miles)

Hospitals

• DeKalb Medical Hillandale (7.5 miles)