Rockdale Healthcare Center

Pros

• Some staff members, like Nurse Jameika and CNA Melissa, are described as kind and attentive caregivers who provide excellent care to their patients.
• Several reviewers have praised the therapy staff for their motivation, compassion, and positive attitude towards patients during rehabilitation.
• The facility is noted to be clean, with shining floors and a generally pleasant environment.
• Certain staff members, such as Rosemary and Susan, received compliments for their helpfulness and professionalism at the front desk.
• Overall experiences of some residents indicate that meals were decent and included both good options and variety, contributing positively to their stay.

Cons

• Many patients are neglected, left soiled for hours, and not receiving proper care.
• The facility is short-staffed, leading to delayed responses to patient calls and inadequate attention to those in need.
• Staff members are reported to be rude and uncaring, creating a hostile environment for residents.
• The food is consistently described as disgusting and of poor quality.
• Patients have been witnessed lying in bed for prolonged periods with little to no activities offered.
• Rooms are not being properly cleaned or maintained, contributing to an overall rundown appearance of the facility.
• Complaints about staff behavior have resulted in retaliation against patients who voice their concerns.
• Patients were grouped with others who had vastly different care needs, causing unnecessary distress for families witnessing this situation.
• Incidents of medication mismanagement and loss have occurred during patient stays.

Review

The reviews regarding the Rockdale Health Care Center reflect a wide spectrum of experiences, ranging from severe dissatisfaction with care to commendable mentions of certain staff members who have made positive impacts on patients' lives. A significant number of reviewers express deep concern about the overall state of care provided at the facility. Many report that it is short-staffed, which leads to inadequate patient attention and dire consequences for those needing immediate support.

One particularly alarming theme across various accounts is the neglect faced by patients within their rooms. Multiple reviewers highlighted instances where patients were left in soiled diapers for extended periods, enduring discomfort without timely assistance. There are reports of emergency situations where family members felt compelled to intervene directly or even call for help in urgent matters—often with delayed responses from staff that exacerbated fears for their loved ones' health and safety. Such negligence has prompted families to transfer their relatives elsewhere, seeking better living conditions and more attentive care.

In terms of staffing quality, some employees received mixed reviews. While a few nurses and CNAs are praised for their kindness and professionalism—specifically mentioning individuals like Jameika and Melissa—others are criticized sharply for their lack of compassion or rudeness toward both patients and family members. This disparity suggests a problematic culture within the facility, leading to inconsistent levels of care that can leave vulnerable patients feeling abandoned or mistreated.

Food quality emerged as another common complaint among several reviewers, with many finding it unappetizing at best. Instances were noted where meals were not only unsatisfactory but potentially detrimental to patient well-being due to nutrient deficiencies or inappropriate dietary provisions based on individual needs. Some families voiced frustrations at the lack of variety or the overall flavor profile being bland—adding another layer to what should be a fundamental aspect of patient comfort and care.

Despite these critical observations, there were also positive sentiments expressed toward specific staff members and departments within Rockdale Health Care Center. Patients shared experiences wherein they received dedicated therapy services that resulted in tangible progress during rehab stays. Reviews documented moments when therapists exhibited genuine compassion alongside effective training regimens that helped residents recover functional abilities after surgeries or illnesses.

However, even amidst these isolated positive endorsements lies a potent undercurrent warning families against using this facility as a trustworthy choice for rehabilitation needs. Experiences emphasizing emotional distress—such as witnessing hospice patients share rooms with alert residents—illustrate just how troubling the communal arrangements can be amidst an already stressful healing environment. Families outlined serious communication breakdowns between nursing staff while requesting assistance; such scenarios paint a disheartening picture of what could have been nurturing spaces turned into places fraught with anxiety.

In summary, while some individual caregivers at Rockdale Health Care Center exhibit passion for patient care and rehabilitation success stories emerge from time to time, an overarching trend of neglect stems from systemic issues related to staffing shortages and inadequate management practices. The consistent reports detailing poor cleanliness standards further exemplify why families feel compelled to caution others staunchly against entrusting their loved ones into this facility's hands without careful consideration and due diligence on alternatives available within healthcare options today.

This part of Conyers, Georgia is a well-situated area with convenient access to various amenities and services. In terms of healthcare, there are several physicians' offices nearby specializing in different fields such as foot care, psychiatry, cardiology, and gynecology. Pharmacies like CVS and Walgreens are also easily accessible for medication needs. When it comes to dining options, there are a variety of restaurants offering different cuisines within a short driving distance. For leisure and entertainment, residents can visit the AMC movie theater or enjoy a cup of coffee at Starbucks. Additionally, there are parks for outdoor activities and places of worship for spiritual enrichment in the community. Overall, this area provides a comfortable living environment with easy access to essential services for seniors considering relocation.

Physicians

• Associated Foot Specialust (0.3 miles)
• Carl I Gonzales, MD (0.4 miles)
• Rockdale Psychiatric Associates (0.4 miles)
• Georgia Pediatric Cardiology (0.5 miles)
• Georgia Dermatologist (0.8 miles)
• Advanced Gynecology Associates (0.9 miles)
• Pediatric Cardiology Services 2 (1.1 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Kroger Pharmacy (3.1 miles)
• Walgreens (3.4 miles)
• Ingles Market (4.2 miles)
• CVS Pharmacy (6.1 miles)
• CVS Pharmacy (7.3 miles)

Restaurants

• Cozumel Mexican Restaurant (0.7 miles)
• Zaxby's (0.9 miles)
• Thai Palace (1.9 miles)
• Whistle Post Tavern (2 miles)
• IHOP (2.1 miles)
• Cracker Barrel (2.1 miles)
• Wendy's (2.1 miles)

Theaters

• AMC Conyers Crossing 16 (2.3 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (2.5 miles)
• Kelly's Fusion Express (3.2 miles)
• Panera Bread (5.7 miles)

Parks

• Georgia International Horse Park (3.4 miles)
• Lenora Park Pool (7.4 miles)
• Lenora Park (7.8 miles)
• Redan Park (9.2 miles)

Places of Worship

• St Pius X Catholic Church (4.6 miles)
• Mt Zion Baptist Church (4.7 miles)
• Shiloh Christian Church (7.9 miles)
• Southern Baptist Convention (8 miles)
• New Birth Missionary Baptist Church (8.5 miles)
• New Covenant Christian Ministries (9.1 miles)

Transportation

• Covington Municipal Airport (CVC) (8.5 miles)

Hospitals

• DeKalb Medical Hillandale (9.3 miles)