Westbury Conyers
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1420 Milstead Road, Conyers, GA 30012
For more information about senior living options: (844) 490-3973
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The staff at Westbury Center of Conyers are friendly, professional, and attentive. The facility is clean, welcoming, and well-kept. The team takes pride in their work and treats residents with care, dignity, and compassion. Adrienne, the admissions concierge, is helpful, informative, and goes above and beyond. The environment feels warm, inviting, and family-oriented. There is great teamwork and a caring atmosphere among the staff. Visitors and families receive courteous, respectful treatment and clear communication. The center is highly recommended for short-term rehab or long-term care.
The reviewer states that the customer service was not good at all and could not transfer the call. The facility smelled like urine and was dirty, and the nurse was sarcastic when the resident wet her pants. The place is described as terrible and should be shut down due to missing antibiotics and confusion over treatment. The staff were rude and uncaring, and the facility appeared understaffed with few resident activities. There was a complete decline in care, food, and room cleaning over time. Room and facility conditions included mold on clothes, dirty linens, rusted trays, and dirty bathrooms. A resident was left in the bathroom crying and in pain because staff did not respond promptly. The administrator was arrogant, defensive, and uncooperative with family members. The environment was described as prison-like, with staff laughing at residents about conditions.Westbury Conyers in Conyers, GA is best suited for families seeking a warm, resident-centered environment where staff are accessible and genuinely engaged in daily care. The community shines for short-term rehab or extended care when the goal is hands-on attention, clear communication, and a social atmosphere with regular activities and church services. Families repeatedly describe the facility as clean, welcoming, and well organized, with frontline nurses and aides who know residents by name and respond promptly to questions. The admissions process is praised for being informative and stress-free, and the atmosphere is described as uplifting - an important factor for relatives who want peace of mind about ongoing supervision and daily quality of life.
However, this is not a one-size-fits-all option. Those who demand iron-clad consistency in medical management, medication administration, or rapid responsiveness without exception may want to evaluate alternatives. Several reviews highlight episodes of delayed care, missed medications, or rooms that needed attention, and some families report understaffing during shifts. For residents with advanced dementia, high-risk wounds, or fragile health, the risk profile may push families to compare with facilities known for stricter oversight, more nursing coverage, and a newer or more tightly regulated environment.
The strongest positives center on people: a culture of friendliness, a willingness to go the extra mile, and a service-oriented admissions team. Families note consistent warmth from nurses, aides, social workers, and the admissions concierge, with Adrienne frequently singled out for guidance. The building's cleanliness and pleasant decor undergird a lived sense of dignity, while the activities program - games, bingo, church services - delivers meaningful engagement for many residents. Wound care and memory care nurses are repeatedly praised, and the ability to coordinate with doctors and specialists appears to be a practical advantage for families navigating rehab or long-term care plans.
Yet, the negative feedback is not trivial. Accounts range from odors and dirty rooms to long waits for routine tasks, with a few families reporting breakdowns in basic care such as timely bathing or restroom assistance. Instances of miscommunication, staff shortages, and administrative friction have left some relatives worried about reliability and accountability. There are also stark warnings from some reviewers about mold, damaged rooms, and inconsistent food or comfort levels, underscoring that care quality can vary by shift and unit. While most residents seem well cared for, these reports create a measurable caveat for anyone whose loved one requires steady, error-free service.
The pro-side offsets when absolute warmth, accessibility, and proactive family communication align with resident needs - especially for rehab and transitional care where engagement and timely updates matter. The facility's strongest returns come from well-trained wound care teams, responsive nursing, and a family-friendly admissions process that reduces anxiety around transitions. However, the bottom-line risk remains: inconsistent day-to-day care and maintenance gaps can erode confidence during prolonged stays. For a truly risk-averse family, the positives may not fully neutralize the concerns about staffing fluctuations and the potential for oversight gaps in medication and sanitation.
Practical next steps: schedule an on-site observation during peak hours to gauge staffing with actual residents, request a private tour of the rehab and wound care units, and talk to multiple nurses about routines and response times. Insist on a named primary nurse and a concrete care plan with milestones, especially for complex needs. Probe the admissions concierge's handling of questions and timelines, and verify how medication administration is tracked. If mold, odors, or room condition concerns arise, document specifics and seek timely remediation before committing. For families prioritizing a vibrant social environment and attentive staff, Westbury Conyers offers substantial upside - yet those weighing alternatives should compare with facilities known for consistent clinical oversight and stronger quality-control reputations.
173 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westbury Conyers is a premier assisted living community located in Conyers, GA. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and independently.
Our residents can enjoy the convenience of an on-site beauty salon and a fully furnished apartment with cable or satellite TV. We also provide community operated transportation for those who need assistance getting around. Our computer center and Wi-Fi/high-speed internet access allow residents to stay connected with loved ones and engage in online activities.
Mealtimes are made special in our dining room, where residents can enjoy restaurant-style dining with delicious meals prepared by our staff. We accommodate special dietary restrictions to ensure that everyone receives proper nutrition.
At Westbury Conyers, we prioritize the well-being of our residents by offering various care services. Our 24-hour call system and supervision provide peace of mind, knowing that help is always available. Our dedicated staff assists with daily activities such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and mental wellness programs promote positive mental health.
Residents can stay active through the fitness room and participate in planned activities such as fitness programs, day trips, and resident-run activities. For those who prefer quiet relaxation, we have a small library and outdoor space where they can unwind.
In the surrounding area, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby for added convenience.
At Westbury Conyers Assisted Living Community, we strive to create an enjoyable and supportive environment for our residents while providing top-notch care services.
Westbury Conyers is located at 1420 Milstead Road, Conyers, GA 30012 in Walton County, Georgia
Westbury Conyers on seniors.fyi includes 9 photos including images showing interior, decor, living room, indoor plants, artwork, dining, piano, interior decor, and more.
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