Westbury Conyers

Pros

• The staff at Westbury of Conyers are commended for their excellent communication and attentiveness to patients, ensuring families are kept informed about any health concerns, such as COVID-19 testing.
• One reviewer expressed satisfaction with the cleanliness of the facility and praised the workers for their care and attention towards residents, noting that their mother was well taken care of during her stay.
• A family member highlighted the positive interactions between staff and residents, reporting that activities like games, bingo, and church services were available, contributing to a supportive environment.
• Another review appreciated the helpfulness of the staff, stating that they answered all questions and contacted family members promptly regarding medication issues.
• A resident at Westbury found joy in participating in music-related activities, including playing piano during church services and even starting a choir, showcasing the positive engagement opportunities available to patients.

Cons

• The facility is infested with mold and has poor hygiene, with dirty toilets and unsanitary conditions causing a foul smell.
• Staff members are described as rude, uncaring, and sarcastic towards residents in need of assistance.
• There is inadequate communication regarding medication, leading to missed doses for residents.
• Residents are not encouraged to participate in activities or exercise, resulting in significant weight loss and lack of engagement.
• The overall level of care provided by the nursing staff has been deemed insufficient and poorly trained, leading to serious concerns about resident well-being.
• Administrative staff have been reported as unhelpful and defensive when addressing family concerns.
• Food quality is consistently criticized as poor and unsatisfactory by both residents and their families.

Review

The experiences shared by families regarding various rehabilitation and nursing facilities, particularly Westbury, paint a troubling picture of care quality and resident comfort. Many reviewers express deep dissatisfaction with the conditions of the facilities where their loved ones are housed. Issues range from unsanitary living environments to inadequate medical care and unresponsive staff, suggesting systemic failures in the provision of elder care.

One common theme across reviews is the deplorable state of cleanliness and hygiene within these facilities. Numerous accounts describe rooms plagued by foul odors, mold on walls, and unkempt bathrooms. For instance, one reviewer recounted that their grandmother was forced to endure an environment that reeked of human waste due to a lack of timely assistance from staff. The horrific conditions reportedly left residents waiting without adequate help for basic needs such as bathing or medication management—some patients missed crucial doses of antibiotics, jeopardizing their health.

Moreover, testimonies highlight a disturbing lack of compassion from caregivers. Families have reported encounters with staff members who were rude or dismissive when concerns about patient care were raised. Caregivers appeared overwhelmed or indifferent, leaving vulnerable residents to suffer in silence. One account depicted a physically impaired resident being criticized for not managing self-care—a clear indication that some staff members fail to grasp the realities faced by individuals with severe disabilities.

In stark contrast to these negative experiences are instances where families found satisfaction at Westbury, praising its communication practices and overall care. Some reported positive interactions with the staff who were attentive and engaged with both patients and family members from afar. Activities like games, exercise sessions, and group services were mentioned favorably by some families whose relatives appeared content in this environment despite acknowledged areas for improvement in menu variety and activity offerings.

However, even within positive reviews exist underlying concerns—critics noted that while aides often showed genuine warmth towards residents, they lacked adequate training necessary for high-quality caregiving. Complaints about food quality persisted throughout many reports; residents reportedly face unappetizing meals that contribute negatively to their overall well-being.

In summary, the collective feedback provides insight into how challenging it can be for families navigating elder care in facilities like Westbury Health & Rehabilitation Center—or any similar institution—where issues frequently overlap around cleanliness, caregiver training levels, communication barriers between administration and families, instructions related to medications and treatment plans amidst overarching worries about safety standards. Despite some positive individual stories emerging amid chaos—emphasizing moments where dedicated aide workers shone through—the overarching narrative prompts an urgent call for reforming these institutions' operations so older adults receive consistent quality support expected from healthcare providers rather than enduring hellish conditions resembling neglectful prison-like settings instead.

Physicians

• Georgia Pediatric Cardiology (0.2 miles)
• Georgia Dermatologist (0.2 miles)
• Rockdale Psychiatric Associates (0.2 miles)
• Carl I Gonzales, MD (0.2 miles)
• Associated Foot Specialust (0.3 miles)
• Advanced Gynecology Associates (0.3 miles)
• Pediatric Cardiology Services 2 (1.4 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.2 miles)
• Kroger Pharmacy (2.7 miles)
• Walgreens (3.1 miles)
• Ingles Market (4.2 miles)
• CVS Pharmacy (5.9 miles)
• CVS Pharmacy (6.8 miles)

Restaurants

• Cozumel Mexican Restaurant (0.3 miles)
• Zaxby's (0.4 miles)
• Thai Palace (1.4 miles)
• Whistle Post Tavern (1.5 miles)
• Cracker Barrel (1.8 miles)
• IHOP (1.8 miles)
• Wendy's (1.9 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (2.2 miles)
• Kelly's Fusion Express (2.9 miles)
• Panera Bread (5.2 miles)

Theaters

• AMC Conyers Crossing 16 (2.2 miles)

Parks

• Georgia International Horse Park (4 miles)
• Lenora Park Pool (7.5 miles)
• Lenora Park (7.8 miles)
• Redan Park (8.7 miles)

Places of Worship

• St Pius X Catholic Church (4.3 miles)
• Mt Zion Baptist Church (5.3 miles)
• Shiloh Christian Church (7.8 miles)
• New Birth Missionary Baptist Church (8 miles)
• Southern Baptist Convention (8.2 miles)
• New Covenant Christian Ministries (8.6 miles)
• Christ Our Hope Catholic Church (9.1 miles)

Hospitals

• DeKalb Medical Hillandale (8.7 miles)

Transportation

• Covington Municipal Airport (CVC) (9 miles)