Oaks at Conyers

Pros

• The staff at Oaks at Conyers is warm, caring, knowledgeable, and professional, treating residents well and communicating effectively with their families.
• Residents generally seem happy and well-cared for, contributing to a positive community atmosphere.
• Many families express gratitude for the attentive care their loved ones receive, noting significant improvements in health and happiness.
• The facility offers a friendly environment with approachable staff who are willing to address questions or concerns promptly.
• Several reviews highlight the reasonable cost of care compared to other facilities in the area, emphasizing good value for services provided.
• Families appreciate the organization of tours and accommodations for quick move-ins, indicating helpfulness from management.
• Residents enjoy their living experience enough to express contentment with their current situation, mentioning that they feel like they are part of a family within the community.
• Overall impressions indicate satisfaction with the cleanliness and pleasantness of the surroundings despite some noted areas for improvement.

Cons

• Certain times of the day can be stressful for staff, leading to rude and short interactions on the phone with residents.
• Cleanliness ratings are affected by persistent odors, notably a smell of urine or feces.
• There seems to be a lack of organized activities for residents, particularly in Assisted Living.
• Meals are sometimes unsatisfactory, with complaints about both quality and quantity leaving residents hungry.
• The facility appears dated and in need of upgrades, including medical-grade beds and improved food options.
• Staff turnover is high, making it challenging to build consistent relationships that ensure quality care for residents.
• Maintenance issues, such as broken fixtures and unaddressed repair requests, persist despite multiple follow-ups from families.
• Concerns about lost personal items have been reported, highlighting issues with the facility's management of resident belongings.
• Some staff members were noted as not being as helpful or friendly at times.
• Experiences vary greatly between memory care and assisted living areas in terms of environment and amenities offered.

Review

The Oaks at Conyers has received a spectrum of feedback from families and friends of residents, detailing both commendable aspects and areas needing improvement. Many reviewers express satisfaction with the overall care provided, noting the staff's warmth, professionalism, and dedication to the well-being of residents. One individual highlighted the positive rapport between their mother and the medical staff, emphasizing that they keep family members informed about any changes in health or care routines. This level of communication seems to foster trust among families who have entrusted their loved ones to this facility.

However, there are some recurring concerns regarding staffing dynamics throughout different shifts. Several reviewers reported instances where staff appeared stressed or were less cordial during peak times. Afternoons seem particularly challenging for staff interactions over the phone with residents, leading to experiences of rudeness or short responses in these moments. The need for better people skills training was specifically mentioned for certain individuals within the team, indicating that even minor adjustments could vastly improve resident and family experiences.

Cleanliness is another area where mixed reviews emerged. While many praised the consistent attentiveness of caregivers to hygiene practices, several others expressed apprehension about persistent odors in common areas and living quarters. The presence of unpleasant smells related to improper maintenance raised questions about overall cleanliness standards within the facility. Additionally, one reviewer listed personal observations about cleaning needs not being met promptly regarding relatives’ rooms—pointing out that communal bathrooms warranted greater attention as well.

Activity engagement appears to be a significant point of contention among families seeking a vibrant lifestyle for their loved ones residing at Oaks at Conyers. Although some noted sporadic exercise classes during visits, many echoed concerns regarding insufficient organized activities designed to stimulate interaction among residents—especially those in assisted living versus memory care units. Families expressed disappointment when promises of daily activities weren't reflected in real-time engagement levels observed during visits; suggesting a potential disconnect between marketing claims and actual programming offered.

Dining experience feedback was also varied; while some rated food quality as fair and sufficient for dietary needs, complaints arose concerning portion sizes leaving residents feeling unsated after meals. Similar sentiments were reinforced by family members who felt continuing issues with meal service required more diligent oversight from management teams tasked with maintaining culinary satisfaction among residents.

Despite these criticisms, several reviews illustrated a sense of gratitude towards staff efforts amid shortcomings experienced overall in management or facility environment issues raised over time. Many families feel fortunate having found Oaks at Conyers compared to other homes they've encountered—even mentioning how well-adjusted their loved ones have become since transitioning into this community despite external challenges faced due primarily to staffing constraints experienced post-COVID. As such nuances reveal themselves through shared testimonials rating services accordingly across varying categories like cleanliness and activity accessibility illustrates an ongoing desire from families invested deeply into enhancing these supportive environments where older generations can thrive comfortably while receiving attentive care tailored specifically toward them!

This part of Conyers, Georgia offers a range of medical facilities including dermatologists, gynecologists, pediatric cardiology, psychiatrists, and general practitioners within close proximity. Pharmacies such as Walgreens and CVS are also conveniently located for easy access to medications. There are several dining options nearby, including Mexican, fast food, Thai cuisine, and traditional American fare. For leisure activities, there is a movie theater within 2 miles and parks for outdoor recreation a bit further out. Additionally, there are several places of worship in the area for spiritual fulfillment. The closest hospital is approximately 8.7 miles away in case of any medical emergencies. Overall, this area provides essential services and amenities that may be beneficial for those considering senior living in Conyers.

Physicians

• Georgia Dermatologist (0.1 miles)
• Advanced Gynecology Associates (0.3 miles)
• Georgia Pediatric Cardiology (0.3 miles)
• Rockdale Psychiatric Associates (0.4 miles)
• Carl I Gonzales, MD (0.5 miles)
• Associated Foot Specialust (0.5 miles)
• New Heart Medical (1.2 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Kroger Pharmacy (2.5 miles)
• Walgreens (2.8 miles)
• Ingles Market (4 miles)
• CVS Pharmacy (5.6 miles)
• CVS Pharmacy (6.8 miles)

Restaurants

• Cozumel Mexican Restaurant (0.5 miles)
• Zaxby's (0.6 miles)
• Thai Palace (1.1 miles)
• Whistle Post Tavern (1.2 miles)
• Cracker Barrel (1.5 miles)
• IHOP (1.6 miles)
• Wendy's (1.6 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (1.9 miles)
• Kelly's Fusion Express (2.6 miles)
• Panera Bread (5.1 miles)

Theaters

• AMC Conyers Crossing 16 (2 miles)

Parks

• Georgia International Horse Park (4 miles)
• Lenora Park Pool (7.7 miles)
• Lenora Park (8.1 miles)
• Redan Park (8.7 miles)

Places of Worship

• St Pius X Catholic Church (4 miles)
• Mt Zion Baptist Church (5.3 miles)
• New Birth Missionary Baptist Church (7.9 miles)
• Shiloh Christian Church (8 miles)
• Southern Baptist Convention (8.1 miles)
• New Covenant Christian Ministries (8.6 miles)
• Christ Our Hope Catholic Church (9.1 miles)

Hospitals

• DeKalb Medical Hillandale (8.7 miles)

Transportation

• Covington Municipal Airport (CVC) (9 miles)