Quaker Hill Place

Pros

• Mario's parents are great.
• The place has been upgraded and is wonderful.
• The office staff are kind, open, honest, and respectful.
• Residents love the staff.
• The building is nice, clean, and peaceful.
• It is an excellent place to live.

Cons

• The office is accused of providing false information.
• There is something shady going on with the waiting list.
• The waiting list appears to unfairly prioritize residents aged 62 and over, causing younger applicants to be skipped indefinitely.
• The building has mice running through it.
• The place is filthy and nasty.
• Maintenance only places traps and does not patch the holes, failing to fix the mice problem.
• The residents are disrespectful.
• The reviewer felt misled about the wait time and that their time was wasted.
• The reviewer warns others not to move in.

Review

The collection of impressions about this property paints a picture of a place with real potential and real trouble, depending on who you talk to. On the positive side, several reviewers paint a bright, welcoming view of the building and its leadership. One contributor calls it a great place with swift processing and notable upgrades, praising the staff for their kindness, openness, honesty, and respectfulness in the office. This person expresses genuine appreciation, thanking the team and describing the environment as upgraded, pleasant, and well-run. In their view, the management and office culture are genuinely inviting, and they emphasize the improvements that have made the place feel better and more inviting than before.

Yet the same property is described by others as inconsistent and troubling in ways that affect daily life and long-range plans. A different reviewer raises concerns about the information they received when applying, labeling the office as giving false information and suggesting that something shady is happening with the waiting list. This person's review centers on a mismatch between expectations and reality: after being approved for an apartment, they learned that the wait could stretch indefinitely if the applicant is under 62, due to an elderly preference. They explain that because they are in their 50s and have a disability, they have been on the waiting list for almost three years without any clear indication of when an apartment might become available. They were told that even if they reach the top of the list, those aged 62 and over would be prioritized, effectively bypassing younger residents, until no one older remained on the list. This reviewer feels misled because the acceptance letter suggested a roughly three-year wait, and the COVID-19 downturn was not presented as the root cause of the extended delay.

Another thread in the feedback highlights interpersonal and environmental concerns. A reviewer writes that while the building is pleasant and peaceful and some residents are respectful, there are complaints about how people living there interact with one another. The impression given is that some residents can be disrespectful, and there are non-trivial pest problems as described by one commenter who mentions mice running through the building. This sentiment - about difficult resident dynamics and a pest presence - paints a less welcoming atmosphere and leads the reviewer to caution others against moving in.

The most pointed negative experiences focus on pests and maintenance failures. One account describes a filthy, nasty living space with a unit that is literally full of mice. The writer is particularly upset about the plan to use maintenance visits and mouse traps rather than addressing structural issues like holes in the walls that let rodents in. The writer emphasizes that the person affected is handicapped and has had strokes, operating with limited mobility, and argues that if the situation involved the reviewers' own family members, the reaction would likely be different. This review underscores a perception of inadequate maintenance, insufficient preventative work, and a failure to protect a vulnerable resident.

Despite the relentlessly negative anecdotes, there are clear pockets of praise that persist across reviews. Several comments simply describe the property as an excellent place to live, or as nice and clean, suggesting that when things are going well, the environment can be comfortable and well-maintained. Another brief note of nostalgia - "I miss that home down there" - implies that for some residents, the place holds positive memories and a sense of belonging. Taken together, these optimistic statements indicate that the property has redeeming qualities and a potential aura of comfort, especially in well-managed moments or among certain units and staff interactions.

In sum, the narrative around this building is a blend of favorable impressions and serious red flags. On the bright side, there are depictions of upgraded facilities, a warm and respectful office staff, and moments when the living environment feels like a clean, peaceful, and desirable place to reside. On the downside, there are troubling concerns about the waiting list and the timing and transparency of eligibility, reports of disrespectful behavior among some residents, and alarming pest problems that some feel are not being adequately addressed, especially for vulnerable occupants. For prospective residents, the takeaways are clear: the property can be a very good home with attentive management and clean, upgraded spaces, but there are systemic issues - particularly around wait times, communication, and pest control - that merit careful consideration and due diligence.

This part of Wilmington, Delaware is a vibrant and convenient area for senior living. With several physicians nearby, including the Medical Examiner Office and Bellevue Heart Group, residents have access to quality medical care within a short distance. There are also various dining options such as Del Pez Mexican Gastropub and Iron Hill Brewery & Restaurant, providing a range of culinary experiences. For leisure activities, there are parks like Brandywine Park and Alapocas Woods Park nearby for outdoor enjoyment. Additionally, transportation options like the Joseph R. Biden Jr. Railroad Station make it easy to travel around the city. Overall, this neighborhood offers a blend of healthcare services, dining options, and recreational activities that cater well to seniors looking for a comfortable living environment in Wilmington.

Physicians

• Medical Examiner Office (0.3 miles)
• Bellevue Heart Group - Hamid Deliri M.D. (0.8 miles)
• Eye Doctors (1.4 miles)
• Gene Lee (2.1 miles)
• Gregory Papa (2.4 miles)
• Richard J. Schmidt, MD (2.7 miles)
• AI Dupont Outpatient Cardiac Center (2.7 miles)

Transportation

• Joseph R. Biden Jr. Railroad Station (WIL) (0.4 miles)

Restaurants

• Del Pez Mexican Gastropub (0.4 miles)
• Iron Hill Brewery & Restaurant (0.6 miles)
• Big Fish Grill (0.6 miles)
• Casablanca Moroccan Restaurant (2 miles)
• McDonald's (2.8 miles)
• Popeyes Louisiana Kitchen (3.7 miles)
• McDonald's (3.8 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.3 miles)
• Rite Aid (2.3 miles)
• Walgreens (3.5 miles)
• Rite Aid (3.6 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4.8 miles)

Hospitals

• St Francis Hospital (0.9 miles)
• Wilmington VA Medical Center (2.7 miles)
• Delaware Psychiatric Center (3 miles)
• Limestone Medical Center (5.4 miles)
• Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (6.5 miles)
• ChristianaCare Christiana Hospital Emergency Department (7 miles)
• Christiana Medical Center (7 miles)

Parks

• Brandywine Park (1 miles)
• Alapocas Woods Park (2.3 miles)
• Shipley Heights Park (3.5 miles)
• Talley Day Park (3.7 miles)
• Brandywine Creek State Park (4 miles)
• Wilmington Manor Gardens Park (4.9 miles)

Cafes

• Starbucks (3.1 miles)
• Panera Bread (3.6 miles)
• Starbucks (4.9 miles)
• Starbucks (5.9 miles)
• Border Cafe (6.1 miles)
• Starbucks (6.9 miles)

Theaters

• Regal Brandywine Town Center (6.5 miles)
• Cinemark Christiana and XD (6.5 miles)