Complete Care at Hillside is a memory care community in Wilmington, DE.
Information last verified:
810 South Broom Street, Wilmington, DE 19805
For more information about senior living options: (866) 208-4318
4.3 from 119 reviews
5 stars
90
4 stars
8
3 stars
5
2 stars
1
1 stars
15
Overall Review of Complete Care at Hillside
common24 reviews mention this
Staff kindness and helpfulness
Residents and families repeatedly describe staff who are friendly and attentive.
Across many reviews, residents and visitors say the staff is kind, friendly, and responsive when help is needed. Multiple people mention nurses, CNAs, therapy teams, and even administration being approachable and willing to listen. Several reviewers also point to ongoing updates and communication about day-to-day status, which made visitors feel more informed and less uneasy.
caveat6 reviews mention this
Cleaning and sanitation concerns
Some residents and visitors report hygiene problems that affected their comfort.
A recurring downside in reviews is inconsistent cleanliness. Some reviewers describe odors and dirty rooms or shared items, while others report the facility looked well cared for and clean. Because experiences are mixed, cleanliness appears to vary by time and floor, with a few accounts getting specific about sanitation and response to concerns.
common10 reviews mention this
Rehab progress and therapy support
Many reviews highlight physical and occupational therapy as a key part of recovery.
Several people say rehab helped them regain mobility and function, and they credit therapy for being encouraging and supportive. Reviews also describe help with daily needs and question-and-answer support during therapy sessions. A smaller number of comments suggest gaps at times, like limited coverage on weekends, but overall therapy is a frequent reason families say they’d recommend the facility.
common7 reviews mention this
Communication about care
Families frequently mention being kept informed about care and updates.
Multiple reviews describe clear communication from nursing and care teams, including being updated about status and care meetings. Some visitors say they felt supported when raising questions or issues, and others mention the staff being helpful with discharge planning and coordination. That sense of being informed shows up alongside praise for day-to-day responsiveness.
common4 reviews mention this
Activities for residents
Residents mention being able to get involved in scheduled activities.
A few reviewers specifically call out activities as something they enjoyed during their stay. One person praises a staff member in the activities department and describes the day-to-day programming as friendly and engaging. Others say they liked joining activities and describe the environment as calm and relaxing while they were there.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
21 resident community capacity
Types of Care
Memory Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Respite or short term stays offered
Telephone
Wi-Fi/high-speed internet available
Transportation
New Castle County (5 miles away)
Philadelphia International (20 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Medical Examiner Office (0.5 miles)
Bellevue Heart Group - Hamid Deliri M.D. (1.2 miles)
Gene Lee (1.3 miles)
Eye Doctors (1.7 miles)
Gregory Papa (2.1 miles)
Richard J. Schmidt, MD (3 miles)
AI Dupont Outpatient Cardiac Center (3 miles)
Restaurants
Del Pez Mexican Gastropub (0.5 miles)
Iron Hill Brewery & Restaurant (0.6 miles)
Big Fish Grill (0.6 miles)
Casablanca Moroccan Restaurant (1.8 miles)
McDonald's (2.7 miles)
McDonald's (3.2 miles)
Popeyes Louisiana Kitchen (3.2 miles)
Hospitals
St Francis Hospital (0.9 miles)
Wilmington VA Medical Center (2 miles)
Delaware Psychiatric Center (2.6 miles)
Limestone Medical Center (4.6 miles)
Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (5.7 miles)
ChristianaCare Christiana Hospital Emergency Department (6.2 miles)
Christiana Medical Center (6.3 miles)
Transportation
Joseph R. Biden Jr. Railroad Station (WIL) (1 miles)
The range of features offered by Complete Care at Hillside significantly enhances the quality of life for residents experiencing dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that individuals maintain personal hygiene and dignity, while activities of daily living support overall independence. Medication management is crucial for preventing complications, ensuring residents receive the correct dosages on time. Meal preparation and service provide nutritious options tailored to dietary needs, promoting physical health. Transportation arrangements facilitate access to medical appointments, relieving stress for both residents and families. Coordination with healthcare providers ensures a holistic approach to care, addressing medical as well as emotional needs through programs focused on mental wellness and specialized memory care programming designed for those with mild cognitive impairment. Additionally, 24-hour supervision guarantees safety and immediate assistance when necessary, creating an environment where residents can thrive despite their challenges.
Complete Care at Hillside on seniors.fyi includes 11 photos including images showing interior, healthcare, dining, bedroom, decor, physical therapy, rehabilitation, exercise equipment, and more.
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The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Complete Care at Hillside photos
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Interior
Decor
Building
Architecture
Bedroom
Dining
Kitchen
Exercise Equipment
Healthcare
Interior
Decor
Bedroom
Dining
Windows
Building, Architecture, Entrance, and Exterior
Kitchen, Appliances, Refrigerator, and Stove
Exercise Equipment, Rehabilitation, and Physical Therapy
Healthcare
Gym
Therapy Room
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21 resident community capacity
Memory Care
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Respite or short term stays offered
Telephone
Wi-Fi/high-speed internet available
New Castle County (5 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Excellent access to healthcare, dining, parks, and other amenities nearby.
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
Memory Care Pathways: A Holistic Guide to Dementia Support
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
