Complete Care at Hillside

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  • Interior

    A physical therapy room equipped with parallel bars, exercise mats, and balance balls.
  • Decor

    A well-decorated dining room with neatly arranged tables and chairs, featuring floral centerpieces and elegant curtains.
  • Building

    Exterior view of a modern healthcare clinic building.
  • Architecture

    A healthcare clinic with a welcoming entrance and cloudy sky backdrop.
  • Bedroom

    A hospital room with a single bed, flowers on a nightstand, and a chair by the window.
  • Dining

    A well-set dining room with elegant table settings and floral decorations.
  • Kitchen

    A kitchen setup with wooden cabinetry, basic appliances, and a table with chairs featuring colorful toys.
  • Exercise Equipment

    A physical therapy room equipped with parallel bars and exercise equipment.
  • Healthcare

    A clean and well-organized hospital room with a single bed and floral decor.

Complete Care at Hillside

810 South Broom Street, Wilmington, DE 19805

For more information about senior living options: (844) 490-3973

4 from 2 reviews
Memory Care Skilled Nursing Facility

Overall Review of Complete Care at Hillside

Pros

  • pro Hillside Center was very nice and clean.
  • pro The nursing staff at the facility was friendly and caring.
  • pro The rooms were spacious and adequate.
  • pro The facility had a variety of activities for residents, including a library for reading and movies.
  • pro Overall, the facility was able to get the job done in terms of rehabilitation.

Cons

  • pro The floor of the residential rehabilitation facility is dirty and covered in trash.
  • pro The room was not properly cleaned, with sticky floors, black dust, and a filthy air vent.
  • pro The toilet in the room leaked repeatedly and the solution was to turn off the water source.
  • pro There were sightings of a mouse and bugs in the room.
  • pro The window did not shut properly and had to be taped up to keep out the cold weather.
  • pro Some nurses do not care about disposing of trash properly in patient rooms.
  • pro There are no weekend services available for physical therapy.
  • pro Overall, the facility is equivalent to a "dollar store" care facility and falls short of expectations.

Review

A 30-day residential rehabilitation center following a hospital stay can make a world of difference in a patient's recovery journey. However, one reviewer expressed disappointment with the facility they stayed in, noting that while the lobby area appeared pleasant, the overall condition on the floor was far from satisfactory. Trash littered the hallways, and upon entering their room, they were met with a disheartening sight. The floors were sticky, black dust accumulated along the baseboards and corners, and even the air vent in the bathroom was coated in filth. It seemed that proper cleaning practices were neglected.

To make matters worse, the toilet leaked into their room continually, leading to a solution of turning off the water source altogether. In addition to this plumbing issue, the reviewer also encountered an unwelcome surprise – a mouse and several bugs inhabiting their room! Taking matters into their own hands, they resorted to using medical tape to seal up gaps in the window against harsh February weather.

Fortunately, not all aspects of this rehabilitation center fell short of expectations. The nursing staff received favorable comments for being friendly and attentive. However, some nurses appeared less concerned about ensuring trash made it into patient's trash cans. While this may seem like a minor detail to some, it is indicative of attention to cleanliness and overall standards.

The physical therapy team at this facility was deemed acceptable but lacked services over weekends – potentially hindering progress for patients who require consistent care throughout their rehabilitation journey.

On the other hand, another reviewer had positive feedback regarding Hillside Center as an ideal choice for their loved ones' care needs. They found the facility clean and well-maintained with spacious rooms that provided comfort and adequacy. The nurturing environment extended beyond physical care with diverse activities offered to engage residents during their stay. A library oasis catered to both bookworms and movie enthusiasts alike.

In conclusion, while one initial review painted a disappointing picture of a residential rehabilitation center, the subsequent positive feedback from another reviewer highlighted an alternative option that met expectations. Cleanliness and attention to detail are crucial aspects of any healthcare facility, providing patients with a conducive environment for recovery. The dedication and care exhibited by the staff play an equally important role in ensuring residents' well-being throughout their stay. When choosing a rehabilitation center, it is essential to consider both the negative and positive experiences shared by others to make an informed decision that best suits individual needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Castle County (5 miles away) New Castle County (5 miles away)
  • Philadelphia International (20 miles away) Philadelphia International (20 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Hillside in Wilmington, DE is a skilled nursing facility that provides top-notch care for seniors. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our dining room provides delicious meals with special dietary restrictions taken into consideration.

At Complete Care at Hillside, we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff coordinates with healthcare providers to ensure comprehensive care for our residents. We also provide medication management to ensure the well-being and safety of our residents.

We understand the importance of mental wellness, which is why we offer a mental wellness program along with specialized memory care programming for those with mild cognitive impairment. Our community promotes social engagement through scheduled daily activities that cater to various interests.

For additional convenience, we offer move-in coordination services and transportation arrangements for medical needs as well as doctors' appointments. Additionally, respite or short-term stays are available for those who require temporary care or relief for their loved ones.

Complete Care at Hillside is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures easy access to amenities and healthcare services for our residents.

We take pride in providing exceptional care in a warm and welcoming environment. Complete Care at Hillside is committed to meeting the unique needs of every individual resident while promoting their overall well-being.

Nearby Places of Interest

Physicians

  • Medical Examiner Office (0.5 miles)
  • Bellevue Heart Group - Hamid Deliri M.D. (1.2 miles)
  • Gene Lee (1.3 miles)
  • Eye Doctors (1.7 miles)
  • Gregory Papa (2.1 miles)
  • Richard J. Schmidt, MD (3 miles)
  • AI Dupont Outpatient Cardiac Center (3 miles)

Restaurants

  • Del Pez Mexican Gastropub (0.5 miles)
  • Iron Hill Brewery & Restaurant (0.6 miles)
  • Big Fish Grill (0.6 miles)
  • Casablanca Moroccan Restaurant (1.8 miles)
  • McDonald's (2.7 miles)
  • McDonald's (3.2 miles)
  • Popeyes Louisiana Kitchen (3.2 miles)

Hospitals

  • St Francis Hospital (0.9 miles)
  • Wilmington VA Medical Center (2 miles)
  • Delaware Psychiatric Center (2.6 miles)
  • Limestone Medical Center (4.6 miles)
  • Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (5.7 miles)
  • ChristianaCare Christiana Hospital Emergency Department (6.2 miles)
  • Christiana Medical Center (6.3 miles)

Transportation

  • Joseph R. Biden Jr. Railroad Station (WIL) (1 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Rite Aid (1.5 miles)
  • Rite Aid (3.4 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.6 miles)
  • Walgreens (4.6 miles)

Parks

  • Brandywine Park (1.5 miles)
  • Alapocas Woods Park (2.5 miles)
  • Brandywine Creek State Park (3.7 miles)
  • Shipley Heights Park (4.1 miles)
  • Talley Day Park (4.1 miles)
  • Wilmington Manor Gardens Park (4.5 miles)

Cafes

  • Starbucks (3 miles)
  • Panera Bread (4 miles)
  • Starbucks (5.2 miles)
  • Border Cafe (5.3 miles)
  • Starbucks (5.4 miles)
  • Starbucks (6.2 miles)

Theaters

  • Cinemark Christiana and XD (5.8 miles)

Frequently Asked Questions

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