Complete Care at Hillside

Pros

• Hillside Center was very nice and clean.
• The nursing staff at the facility was friendly and caring.
• The rooms were spacious and adequate.
• The facility had a variety of activities for residents, including a library for reading and movies.
• Overall, the facility was able to get the job done in terms of rehabilitation.

Cons

• The floor of the residential rehabilitation facility is dirty and covered in trash.
• The room was not properly cleaned, with sticky floors, black dust, and a filthy air vent.
• The toilet in the room leaked repeatedly and the solution was to turn off the water source.
• There were sightings of a mouse and bugs in the room.
• The window did not shut properly and had to be taped up to keep out the cold weather.
• Some nurses do not care about disposing of trash properly in patient rooms.
• There are no weekend services available for physical therapy.
• Overall, the facility is equivalent to a "dollar store" care facility and falls short of expectations.

Review

A 30-day residential rehabilitation center following a hospital stay can make a world of difference in a patient's recovery journey. However, one reviewer expressed disappointment with the facility they stayed in, noting that while the lobby area appeared pleasant, the overall condition on the floor was far from satisfactory. Trash littered the hallways, and upon entering their room, they were met with a disheartening sight. The floors were sticky, black dust accumulated along the baseboards and corners, and even the air vent in the bathroom was coated in filth. It seemed that proper cleaning practices were neglected.

To make matters worse, the toilet leaked into their room continually, leading to a solution of turning off the water source altogether. In addition to this plumbing issue, the reviewer also encountered an unwelcome surprise – a mouse and several bugs inhabiting their room! Taking matters into their own hands, they resorted to using medical tape to seal up gaps in the window against harsh February weather.

Fortunately, not all aspects of this rehabilitation center fell short of expectations. The nursing staff received favorable comments for being friendly and attentive. However, some nurses appeared less concerned about ensuring trash made it into patient's trash cans. While this may seem like a minor detail to some, it is indicative of attention to cleanliness and overall standards.

The physical therapy team at this facility was deemed acceptable but lacked services over weekends – potentially hindering progress for patients who require consistent care throughout their rehabilitation journey.

On the other hand, another reviewer had positive feedback regarding Hillside Center as an ideal choice for their loved ones' care needs. They found the facility clean and well-maintained with spacious rooms that provided comfort and adequacy. The nurturing environment extended beyond physical care with diverse activities offered to engage residents during their stay. A library oasis catered to both bookworms and movie enthusiasts alike.

In conclusion, while one initial review painted a disappointing picture of a residential rehabilitation center, the subsequent positive feedback from another reviewer highlighted an alternative option that met expectations. Cleanliness and attention to detail are crucial aspects of any healthcare facility, providing patients with a conducive environment for recovery. The dedication and care exhibited by the staff play an equally important role in ensuring residents' well-being throughout their stay. When choosing a rehabilitation center, it is essential to consider both the negative and positive experiences shared by others to make an informed decision that best suits individual needs.

Physicians

• Medical Examiner Office (0.5 miles)
• Bellevue Heart Group - Hamid Deliri M.D. (1.2 miles)
• Gene Lee (1.3 miles)
• Eye Doctors (1.7 miles)
• Gregory Papa (2.1 miles)
• Richard J. Schmidt, MD (3 miles)
• AI Dupont Outpatient Cardiac Center (3 miles)

Restaurants

• Del Pez Mexican Gastropub (0.5 miles)
• Iron Hill Brewery & Restaurant (0.6 miles)
• Big Fish Grill (0.6 miles)
• Casablanca Moroccan Restaurant (1.8 miles)
• McDonald's (2.7 miles)
• McDonald's (3.2 miles)
• Popeyes Louisiana Kitchen (3.2 miles)

Hospitals

• St Francis Hospital (0.9 miles)
• Wilmington VA Medical Center (2 miles)
• Delaware Psychiatric Center (2.6 miles)
• Limestone Medical Center (4.6 miles)
• Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (5.7 miles)
• ChristianaCare Christiana Hospital Emergency Department (6.2 miles)
• Christiana Medical Center (6.3 miles)

Transportation

• Joseph R. Biden Jr. Railroad Station (WIL) (1 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.5 miles)
• Rite Aid (3.4 miles)
• Walgreens (3.9 miles)
• Walgreens (4.6 miles)
• Walgreens (4.6 miles)

Parks

• Brandywine Park (1.5 miles)
• Alapocas Woods Park (2.5 miles)
• Brandywine Creek State Park (3.7 miles)
• Shipley Heights Park (4.1 miles)
• Talley Day Park (4.1 miles)
• Wilmington Manor Gardens Park (4.5 miles)

Cafes

• Starbucks (3 miles)
• Panera Bread (4 miles)
• Starbucks (5.2 miles)
• Border Cafe (5.3 miles)
• Starbucks (5.4 miles)
• Starbucks (6.2 miles)

Theaters

• Cinemark Christiana and XD (5.8 miles)