Ingleside Retirement Apartments

Pros

• The facility has a caring atmosphere and offers spacious rooms, accommodating residents' needs effectively.
• Many residents enjoy a variety of social activities, including concerts, bingo, and Wii bowling, which enhance their quality of life.
• The property is clean and well-maintained, contributing to a pleasant living environment.
• Staff members are friendly, helpful, and dedicated to ensuring residents feel welcomed and supported.
• Residents appreciate the delicious meals offered and enjoy the opportunity to socialize during mealtimes with different people.
• The community provides great amenities such as an activity center and organized outings for shopping and leisure.
• Overall satisfaction among residents indicates that many find this community a suitable fit for their lifestyle needs.

Cons

• The family found the retirement facility to be the "WORST decision" they could have made due to a severe bed bug infestation that was misrepresented during their interview.
• Residents reported ongoing issues with bed bugs, which persisted for 9 months before any effective treatment was applied.
• There is a lack of adherence to COVID-19 safety protocols among both residents and staff, contributing to recent cases and deaths in the building.
• The facility showed "blatant disrespect and disregard" for residents' safety by failing to maintain clear walkways and roads during winter storms.
• One sister is struggling with vision loss while dealing with insufficient fresh food options at the facility.
• Some apartments lack kitchenettes, which may not meet all residents' needs or preferences.
• Bathrooms in certain rooms are not equipped with walk-in showers, raising safety concerns for potential residents.
• Though some families had favorable experiences, there are recurring complaints about inadequate pest control measures and overall safety standards throughout the building.

Review

The experience of families seeking senior living options varies significantly depending on the facility's management and environment. Many residents and their families have shared contrasting experiences, highlighting both positive aspects and serious concerns about specific communities.

One family's narrative reflects a deeply troubling experience at a particular retirement community. After moving in, they were immediately plagued by bed bugs, despite being assured during their interview that there were none in the building. Within a week, bites began to appear on one family member, followed by others experiencing similar issues over the course of nine arduous months filled with ineffective treatments. The situation only began to improve when an external exterminator was finally brought in. Although some residents claimed a resolution to their bed bug problems, there remains anxiety given the prevalence of infestation throughout the entire building. This family also expressed alarm over health safety measures relating to COVID-19; despite being designated as a COVID-19 hotspot for months, many residents and staff were observed neglecting mask-wearing protocols. The lack of adequate safety measures extended beyond health concerns into physical safety as well, particularly during harsh winter conditions when sidewalks and parking lots went untreated for snow and ice.

In stark contrast are other reviews from families who have had overwhelmingly positive experiences in various facilities. One resident's mother has found her new home enriching her life through independence while still offering essential services and social activities. She enjoys participating in numerous weekly events and appreciates the comfortable living space provided—a one-bedroom efficiency apartment that accommodates her needs without overwhelming upkeep responsibilities. Family members remark on the welcoming atmosphere created by friendly staff and fellow residents while also noting the facility’s appealing location near parks and cultural amenities.

Another review discusses how a tour of a different retirement community revealed its caring atmosphere and spacious rooms equipped for residents' comfort—albeit lacking kitchenettes—with provisions for microwaves and small refrigerators instead. The importance of comparing different facilities tailored to one's needs is underlined here, affirming that prospective residents should weigh various options before making such significant decisions regarding senior care.

For some families, the positive reports continue as they describe thriving community life with engaging activities available for residents. One review highlights a vibrant activity calendar featuring bingo games, Wii bowling tournaments, Bible study sessions, movie nights featuring concerts or plays in an onsite theater—the community fosters connections among its members through these organized interactions while maintaining cleanliness throughout the premises.

Family members have shared how impressed they are with supportive staff dedicated to accommodating residents’ individual needs—one aunt reportedly thrived thanks to consistent efforts from caregivers ensuring her comfort within this new environment. Such attention reinforces how crucial it is for seniors transitioning into independent living arrangements to feel supported through structured activities while also nurturing companionship among peers.

Despite contrasting experiences across various facilities—a troubling account marred by pest infestations juxtaposed against heartfelt testimonials applauding attentive caregivers—the overarching theme reveals essential considerations relevant to all families searching for suitable senior housing solutions: ongoing communication between current management practices toward resident safety alongside maintaining healthy environments ultimately dictates not only satisfaction levels but enhances overall quality of life during this pivotal transition in aging loved ones’ lives.

This area of Wilmington, Delaware, offers a variety of healthcare options with several physicians, pharmacies, and hospitals within close proximity. There are also numerous parks nearby, providing opportunities for outdoor recreation and relaxation. A range of dining options can be found in the area, including Mexican cuisine, gastropubs, and seafood restaurants. For transportation, the Joseph R. Biden Jr. Railroad Station is conveniently located for easy access to further destinations. Additionally, cafes like Panera Bread and Starbucks are available for leisurely outings or social gatherings. Theaters such as Regal Brandywine Town Center and Cinemark Christiana provide entertainment options for residents looking to enjoy movies or shows in the area. Overall, this neighborhood offers a mix of amenities that cater to various interests and needs for those considering senior living in the Wilmington area.

Physicians

• Bellevue Heart Group - Hamid Deliri M.D. (0.3 miles)
• Eye Doctors (0.6 miles)
• Medical Examiner Office (0.8 miles)
• Richard J. Schmidt, MD (1.9 miles)
• Gene Lee (2 miles)
• AI Dupont Outpatient Cardiac Center (2 miles)
• Gregory Papa (3.1 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• Rite Aid (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.2 miles)

Hospitals

• St Francis Hospital (0.3 miles)
• Wilmington VA Medical Center (2.5 miles)
• Delaware Psychiatric Center (3.6 miles)
• Limestone Medical Center (5.3 miles)
• Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (6.6 miles)
• ChristianaCare Christiana Hospital Emergency Department (7.2 miles)

Parks

• Brandywine Park (0.5 miles)
• Alapocas Woods Park (1.5 miles)
• Shipley Heights Park (3.1 miles)
• Talley Day Park (3.1 miles)
• Brandywine Creek State Park (3.2 miles)
• Wilmington Manor Gardens Park (5.6 miles)

Restaurants

• Del Pez Mexican Gastropub (1.1 miles)
• Iron Hill Brewery & Restaurant (1.3 miles)
• Big Fish Grill (1.3 miles)
• Casablanca Moroccan Restaurant (2.7 miles)
• McDonald's (3.1 miles)
• McDonald's (3.6 miles)
• McDonald's (3.8 miles)

Transportation

• Joseph R. Biden Jr. Railroad Station (WIL) (1.1 miles)

Cafes

• Panera Bread (2.9 miles)
• Starbucks (3.9 miles)
• Starbucks (4.1 miles)
• Border Cafe (6.3 miles)
• Starbucks (6.4 miles)
• Starbucks (7.3 miles)

Theaters

• Regal Brandywine Town Center (5.8 miles)
• Cinemark Christiana and XD (6.8 miles)