Regency Healthcare & Rehab Center
Save
801 North Broom Street, Wilmington, DE 19806
For more information about senior living options: (844) 490-3973
Regency's administration provides thorough rehab and discharge planning that helps restore residents' lives. The staff across departments, from leadership to dietary, are described as wonderful. The reviewer would return to Regency for rehab, noting the social workers' excellent work in transitioning back home. The staff is great, and the Director of Nursing helps with communication for families. Regency is a lovely facility with an extremely friendly atmosphere, where residents are happy. The staff and administrators are attentive, and residents enjoy their time there. Regency has a friendly, caring staff, and the administrator is wonderful. Activities staff have wonderful attitudes, and the clinical staff have excellent bedside manner. The facility takes excellent care of residents and keeps families well informed. Residents report regular enjoyable activities and meaningful time with family. Regency is highly recommended to friends and family.
The reviewer stated Regency staff were rude and that residents did not receive proper care. A nurse named Ashley Thomas was accused of robbing a mobile mechanic after he fixed her car and not paying him. The facility was described as dirty and unclean, with unclean rooms and staff who were uninformed or not on the same page. A family member warned others not to place a loved one there, calling the facility unsafe. A resident described the environment as dark, dungeon-like, with uncomfortable beds and poor-quality food. The facility was criticized as a for-profit operation with misleading advertising and a minimal amount of professional staff. The staff were said to be unhelpful, with on-hold announcements described as appalling and communication poor. A relative claimed neglect that led to a terrible bed sore, theft of clothes, and a lack of apology from the head nurse. Nursing staff were accused of simply dispensing pills and injections rather than providing attentive care; aides described as nasty and lazy.Regency Healthcare presents itself in the comments as a place of strong contrasts. Across the notes, some people describe it as a friendly, welcoming environment with capable rehabilitation and attentive administrative staff, while others paint a very different picture - one of neglect, disorganization, and even fear. The stories dip in and out of praise and complaint, leaving a complex impression of a facility that can deliver outstanding care for some residents and families while disappointing others.
On the positive side, several reviewers highlight the quality of rehabilitation and the dedication of specific teams. One patient credits Regency's administration, rehab staff, and discharge planning with helping restore their life and recovering their independence. They sing the praises of a productive chain of care from Mr. Bruce down to dietary services, calling the team "wonderful" and noting the special help provided by social workers (SWs) in transitioning back home. The Director of Nursing is also mentioned as a key figure who facilitates communication with families. Multiple accounts describe the environment as "lovely" and the atmosphere as "extremely friendly," with residents described as happy and a sense that Regency can be a good home for those who need long-term care or rehab. There are also repeated endorsements about activities and engagement, with residents participating in weekly bingo and Pokeno, and the ability to go out on Sundays to visit family, which many found to be a meaningful part of their routine. In addition, reviewers who relied on Regency for an extended stay praised the clinical staff for their bedside manner and the overall service, with some stating they would willingly return for future rehab or care needs.
Yet the same set of reviews carries a strong countercurrent of dissatisfaction. Several entries describe rude or inattentive staff, poor care, and communication breakdowns. One reviewer explicitly states that the staff "are rude" and that residents "do not receive proper care," urging others not to bring loved ones there. Another reviewer says the place feels "incompetent," with the need for retraining and better bedside manners, describing the place as dark and uninviting - almost a dungeon-like atmosphere - and criticizing the food, the quality of beds, and the general cleanliness. The tone ranges from disappointed to outraged, with some residents and families feeling ignored or dismissed when they tried to raise concerns or questions about their loved ones' status or treatment.
Some posts lean into alarming accusations, painting a picture of neglect and mismanagement. One reviewer recalls a long-standing sense of neglect for their mother, describing photos taken of their mother with snot on her face, food left on clothes, clothes being stolen, and a severe bed sore that they believe contributed to their mother's death. They recount a direct encounter with a head nurse who appeared unsympathetic, offering no apology for the loss. There are also charges about communication failures: head nurses or family liaisons allegedly hanging up during calls or not providing timely updates, which compounds the emotional strain families already feel when their loved ones are in care away from home. Another message centers on the perception that Regency is a for-profit facility, with critics arguing that cost does not necessarily align with care quality, and one reader explicitly contrasts Medicaid costs against perceived service levels.
A striking thread in the narratives is the tension between praise for certain staff members and bitter critique of management and overall operations. Several reviewers dedicate praise to individuals who made a difference - SWs who helped with discharge planning, a director of nursing who fosters family communication, and other care providers who delivered compassionate attention. In contrast, other reviewers condemn the facility as a whole, calling it unsafe or unfit for a loved one, with some statements suggesting that the care environment is not aligned with the needs or dignity of residents. One particularly intense entry presents a stark warning to others: "DO NOT PUT YOUR FAMILY IN HERE. WARNING!" and another notes a personal struggle with the costs and the accessibility of appropriate services versus what is delivered.
Taken together, the set of reviews portrays Regency Healthcare as a place of high variability in quality and experience. For some families, it is a source of relief, support, and successful rehab outcomes, reinforced by attentive staff and collaborative planning that helps residents regain independence and return home. For others, it represents a troubling absence of consistent care, insufficient communication, and an administration that some feel prioritizes profit over patient well-being. The most vivid portraits include both the warmth of dedicated caregivers who make a real difference and the fear or frustration arising from perceived neglect, communication gaps, and unacceptable conditions. The collective voice thus sketches a facility that can deliver meaningful, life-changing rehabilitation and compassionate daily care, while also facing serious questions about consistency, safety, and the quality of the resident experience. Potential families would be well advised to visit, ask pointed questions about staffing, cleanliness, and care plans, and weigh the perspectives of multiple reviewers to form a complete view of what Regency can offer.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Castle County (5 miles away) Philadelphia International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Healthcare & Rehab Center in Wilmington, DE is a premier assisted living community that offers an array of amenities and services to ensure the comfort and well-being of its residents. Our community is designed to provide a home-like environment where seniors can live with dignity and receive the care they need.
Our amenities include a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space for convenience. Residents can enjoy meals in our spacious dining room, which offers restaurant-style dining and specialized meal options to cater to individual dietary needs. For recreation and relaxation, we have a fitness room, gaming room, small library, and outdoor spaces such as gardens.
At Regency Healthcare & Rehab Center, we prioritize the health and safety of our residents. We offer 24-hour call system and supervision for immediate assistance, assistance with daily activities such as bathing and dressing, as well as transfers. Medication management is provided by trained professionals to ensure proper administration. We also have mental wellness programs in place to support the emotional well-being of our residents.
Transportation arrangements are available for non-medical needs as well as doctor's appointments. Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation facilities.
We believe in creating an engaging atmosphere for our residents through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are here to assist residents with any additional needs or requests they may have.
At Regency Healthcare & Rehab Center in Wilmington, DE seniors can thrive in a caring environment that promotes their independence while providing necessary support.
Regency Healthcare & Rehab Center is located at 801 North Broom Street, Wilmington, DE 19806 in New Castle County, Delaware
Ingleside Retirement Apartments
Wilmington, DE
Caring staff with engaging activities in a well-maintained, comfortable setting.
Ingleside Retirement Apartments costs
Ingleside Retirement Apartments reviews
Ingleside Retirement Apartments images
Antonian
Wilmington, DE
Personalized diabetic care and convenient access to nearby amenities and services.
Luther Towers I
Wilmington, DE
Fully furnished apartments with 24/7 supervision, meal service with dietary options, and social activities.
Luther Towers
Wilmington, DE
Friendly staff with engaging activities and supportive programs.
Luther Towers costs
Luther Towers reviews
Luther Towers images
Rodney Court
Wilmington, DE
Friendly staff and a home-like atmosphere.
Luther Towers II
Wilmington, DE
Warm, welcoming staff and a friendly community with organized move-in and on-site dining.
Luther Towers II costs
Luther Towers II reviews
Luther Towers II images
Foulk Manor South
Wilmington, DE
Caring staff and engaging activities.
Foulk Manor South costs
Foulk Manor South reviews
Foulk Manor South images
HarborChase of Wilmington
Wilmington, DE
Attentive staff with engaging activities and quality dining.
HarborChase of Wilmington costs
HarborChase of Wilmington reviews
HarborChase of Wilmington images
Kutz Rehabilitation And Nursing
Wilmington, DE
Warm, homelike atmosphere with attentive staff and engaging activities.
Kutz Rehabilitation And Nursing reviews
Kutz Rehabilitation And Nursing images
California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Top Canine Companions for Older Adults
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
Building
