Regency Healthcare & Rehab Center in Wilmington, DE

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Regency Healthcare & Rehab Center

Regency Healthcare & Rehab Center in Wilmington, DE

801 North Broom Street, Wilmington, DE 19806

For more information about senior living options: (844) 490-3973

2.8 from 28 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
3
1 stars
13

Skilled Nursing Facility

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    Overall Review of Regency Healthcare & Rehab Center

    Pros

    • pro The administration at Regency delivered beautiful work with rehab, discharge planning, and helping residents transition back to their homes.
    • pro The staff and the Director of Nursing help with communication for families.
    • pro Regency is a lovely facility with an extremely friendly atmosphere and happy residents.
    • pro The staff and administrators are attentive, and residents enjoy their time there.
    • pro Regency has a wonderful administrator and a friendly, caring staff; it has been a good home to many residents.
    • pro The activities team and the clinical staff have wonderful attitudes and excellent bedside manner.
    • pro The facility is highly recommended for those seeking a place for a loved one.

    Cons

    • pro A family member was neglected and unhappy; staff did not care and lacked understanding of patient care.
    • pro Regency's head nurse hung up on a family member, appearing ignorant.
    • pro One nurse, Ashley Thomas, allegedly robbed a mobile mechanic after he fixed her car and did not pay him.
    • pro Do not put your family here - there are strong warnings about safety.
    • pro The staff were rude and residents did not receive proper care.
    • pro The facility was described as incompetent, with staff needing retraining, a dungeon-like atmosphere, and poor food and uncomfortable beds.
    • pro A mother with dementia reportedly developed a severe bed sore that contributed to her death, and the head nurse did not apologize.

    Review

    This community is best suited for families that place a premium on rehabilitative progress and clear, proactive discharge planning, delivered by an administration that appears to prioritize communication with families. When the primary goal is rehabilitation that leads toward going home, Regency can be attractive due to reported strong rehab work and discharge coordination, plus a generally friendly atmosphere and accessible administrative leadership. It is not ideal for families seeking uniformly high-touch care across every shift or for those who require consistently pristine environments and flawless bedside manners.

    Families should consider alternatives if the foremost concern is reliable daily caregiving and consistently compassionate treatment. The review pattern includes repeated warnings about neglect, rude or disengaged staff, and gaps in basic daily care. Cleanliness, food quality, and comfortable rooms are also recurrent issues in several accounts. For those seeking dementia-focused or long-term custodial care with unwavering attentiveness, or for those who cannot tolerate a wide variance in staff demeanor and reliability, exploring other nearby options with steadier staffing and stronger quality-control practices is prudent.

    The strongest pros in Regency's favor revolve around rehab efficacy and the ability to maintain open lines of communication with clinical leadership. Several reviewers highlight effective discharge planning and a caring approach from the administrative level, including specific praise for the Director of Nursing and the rehab team. The facility's atmosphere and activity calendar also receive favorable mention, with residents noting social vitality, structured activities, and regular family-centered time. In other words, when rehab goals are clear and the care plan is well coordinated, Regency can deliver meaningful progress and a sense of partnership with families.

    Those potential gains, however, are tempered by significant and recurring cons. A substantial portion of feedback paints a troubling picture of inconsistent care quality: claims of neglect, rude or inattentive staff, and communication breakdowns that undermine trust. Cleanliness issues, uncomfortable beds, and perceived neglect of basic nurturing tasks - such as feeding, routine hygiene, and timely intervention - appear repeatedly. Reports of food quality problems and even more serious allegations about staff conduct and conduct-related safety concerns further complicate the calculus. Such a mixed bag means success depends heavily on specific shifts, units, and individual caregivers, which is not a risk that families should have to absorb when selecting care.

    Families evaluating Regency should go in with a structured plan to verify current conditions and guardrail against the downsides. Ask for a recent staffing snapshot and manger-to-resident ratios; tour multiple times of day, including evenings and weekends, to observe how care is delivered when demand is higher; request recent care plans and discharge outcomes to gauge consistency; check how problems are tracked and resolved, and request recent resident and family references. Seek clarity on meals, room cleanliness, laundry, and the handling of patient dignity. Above all, insist on concrete, measurable safety and quality indicators, and confirm that the facility's stated rehab strengths align with day-to-day realities.

    Bottom line: Regency Health Care & Rehab Center presents a decision-framing that hinges on priorities. If rehabilitation progress and coordinated discharge planning are the nonnegotiables and administrative communication can bridge occasional care irregularities, Regency can be a workable choice. If, however, steadiness of daily care, consistent staff empathy, and a clean, comfortable living environment are non-negotiables, substantial caution is warranted, and alternatives should be pursued with urgency. The facility's best-case picture is compelling for rehab-focused families who can tolerate or mitigate the risk of uneven caregiving, but the frequent, strongly negative experiences in other reviews cannot be dismissed. Pros offset the gains only for those who can anchor expectations to rehab outcomes and direct oversight; for others, the price of admission may be too high to justify considering Regency as a primary option.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • New Castle County (5 miles away) New Castle County (5 miles away)
    • Philadelphia International (19 miles away) Philadelphia International (19 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Regency Healthcare & Rehab Center in Wilmington, DE is a premier assisted living community that offers an array of amenities and services to ensure the comfort and well-being of its residents. Our community is designed to provide a home-like environment where seniors can live with dignity and receive the care they need.

    Our amenities include a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space for convenience. Residents can enjoy meals in our spacious dining room, which offers restaurant-style dining and specialized meal options to cater to individual dietary needs. For recreation and relaxation, we have a fitness room, gaming room, small library, and outdoor spaces such as gardens.

    At Regency Healthcare & Rehab Center, we prioritize the health and safety of our residents. We offer 24-hour call system and supervision for immediate assistance, assistance with daily activities such as bathing and dressing, as well as transfers. Medication management is provided by trained professionals to ensure proper administration. We also have mental wellness programs in place to support the emotional well-being of our residents.

    Transportation arrangements are available for non-medical needs as well as doctor's appointments. Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation facilities.

    We believe in creating an engaging atmosphere for our residents through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are here to assist residents with any additional needs or requests they may have.

    At Regency Healthcare & Rehab Center in Wilmington, DE seniors can thrive in a caring environment that promotes their independence while providing necessary support.

    Nearby Places of Interest

    Hospitals

    • St Francis Hospital (0.1 miles)
    • Wilmington VA Medical Center (2.3 miles)
    • Delaware Psychiatric Center (3.5 miles)
    • Limestone Medical Center (5.1 miles)
    • Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (6.4 miles)
    • ChristianaCare Christiana Hospital Emergency Department (7 miles)
    • Christiana Medical Center (7.1 miles)

    Physicians

    • Bellevue Heart Group - Hamid Deliri M.D. (0.4 miles)
    • Medical Examiner Office (0.7 miles)
    • Eye Doctors (0.8 miles)
    • Gene Lee (1.8 miles)
    • Richard J. Schmidt, MD (2.1 miles)
    • AI Dupont Outpatient Cardiac Center (2.1 miles)
    • Gregory Papa (2.9 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Walgreens (0.6 miles)
    • Rite Aid (2.3 miles)
    • Walgreens (3 miles)
    • Walgreens (3.9 miles)
    • CVS Pharmacy (4.2 miles)
    • Rite Aid (4.2 miles)

    Parks

    • Brandywine Park (0.7 miles)
    • Alapocas Woods Park (1.6 miles)
    • Brandywine Creek State Park (3.2 miles)
    • Talley Day Park (3.3 miles)
    • Shipley Heights Park (3.3 miles)
    • Wilmington Manor Gardens Park (5.4 miles)

    Restaurants

    • Del Pez Mexican Gastropub (1 miles)
    • Iron Hill Brewery & Restaurant (1.1 miles)
    • Big Fish Grill (1.2 miles)
    • Casablanca Moroccan Restaurant (2.6 miles)
    • McDonald's (3.3 miles)
    • McDonald's (3.5 miles)
    • McDonald's (3.6 miles)

    Transportation

    • Joseph R. Biden Jr. Railroad Station (WIL) (1.1 miles)

    Cafes

    • Panera Bread (3.1 miles)
    • Starbucks (3.8 miles)
    • Starbucks (4.3 miles)
    • Border Cafe (6.1 miles)
    • Starbucks (6.3 miles)
    • Starbucks (7 miles)

    Theaters

    • Regal Brandywine Town Center (6 miles)
    • Cinemark Christiana and XD (6.6 miles)

    Frequently Asked Questions

    Where is Regency Healthcare & Rehab Center?

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